AVE sales rep was super nice and gave me a lot of really useful information; however, it's been…read morefive days and I'm still waiting on an estimate. :) Hence the rating.

Excellent work, reasonable price and very professional! Trey was very professional, and easy to…read morework with. Replaced the garage door in a timely manner, and also provided an easy way to manage the garage door manually in the interim!! Certainly recommend A.V.E

I highly recommend the garage door guy company. I had some things that needed repair and he came…read moreout and fixed everything and explained everything to me and showed me how to take care of my door. Really friendly and really knowledgeable. So thankful I found this company! Also very reasonably priced.

Poor service after sales. I purchased a replacement garage…read moredoor in September 2025. On December 8th 2025, the rubber seal on the bottom panel caught itself in the side rail and tore completely off the door. I called for service. On December 10th the technician arrived and suggested that the failure was user error, that I had "allowed" the seal to become frozen to the ground. First, I've never heard of such a thing. Second, this is Michigan... Now, after several weeks, and several attempts to reach Jason. He texted me and said that "the manufacturer had rejected my claim"??? But, not to worry, because the garage door guy, would sell me an "aftermarket" repair for just $300.

This is my second review and would like to praise this company on their efficiency, knowledge,…read morepromptness and straightforwardness! Chis came out same day , matter of not even an hour after I've placed the call . I was always looking for reliable service and now I found one ! I am highly recommending this company for any garage door needs ! Thank you Chris and Proper Garage Doors . Found yourself customer for life .

Do not use! Took 6 times to complete a 1 day garage installation. Extremely disappointing…read moreexperience! I would absolutely not recommend this company based on my experience. What should have been a simple garage door job turned into a ridiculous number of problems, return visits, and time I had to take away from work. First, they tore down my weather stripping even though they were NOT supposed to touch it. While doing that, they scratched up the aluminum around my garage door. They then had to come back to replace the weather stripping and repair the aluminum they damaged. When they replaced the aluminum, they installed the WRONG COLOR, so I had to schedule ANOTHER appointment for them to come back and fix their mistake. Then the garage door started making noises, came off the track, and almost fell. Yet again, I had to arrange another service call to have them come out and fix it. As if all of that wasn't frustrating enough, they also completely NO-SHOWED for one of my scheduled appointments. I rearranged my schedule and made myself repeatedly available for appointments--all of which were only necessary because of their own mistakes. After all of these issues, I asked for a reasonable adjustment to my bill. Considering the damage they caused, incorrect repairs, repeated service calls, no-show, and the amount of my time that was wasted, I don't think that was an unreasonable request. Instead, I was extremely disappointed with their response and lack of accountability. One mistake is understandable. This wasn't one mistake. It was problem after problem after problem. When you hire and pay a professional company, you shouldn't have to repeatedly take time off work so they can come back and correct damage or mistakes from previous visits. I gave them multiple opportunities to make things right and I was extremely kind and patient throughout it all. Unfortunately, based on the workmanship, inconvenience, and way my concerns were handled afterward, I cannot recommend this company.

Yeah... I guess their "service" only applies to installations they do? I contacted Apple GDS about…read morean install I did as a DIY that is off balance & I can't seem to get right. The generic number then had Apple GDS call me & they set up an appointment for same day, then called back to say they can't service a door installed by another company & cancelled the appointment. So... where is the service?

I'm looking to buy 2 new garage doors and lifts, gonna drop $5000. I tried to call these guys, but…read moreI got 'Your phone number has been flagged as spam, goodbye." Then I sent them a request for quote through their website, and also got ignored. It's been 5 days, where I've gotten quotes from three other companies that apparently want my business. . They may be great, but they never gave me a chance to find out.

Brian was very fast in responding and also in repairing door. Very good!!! Value was very good…read morealso.

I was referred to Brian after speaking with a few others and reading reviews. Called and told him…read moreabout my Vet Fathers broken garage door and how hard of a time he has getting in and out of the front door with steps on the porch. He was here in 15 mins and replaced both tension springs in less than 30 mins. let me tell you this guy knows what he's doing. Him and his helper were both very knowledgeable and very respectful. I called two other "garage door guys" and a local popular JanXXdoor company that sells parts as well and after hearing the price over the phone it simply wasn't a good enough deal two weeks before Christmas I just couldn't afford them. Brian will be and should be the ONLY Person to call for any install or garage door system repair I need. What a dude.

Prompt response, fair pricing, and great installation. Highly recommend. I wish that I had…read morefound them years ago.

I had a broke spring and Official responded quickly and quoted me a fair price to replace both…read morespring and the corresponding cable. He showed up as scheduled and completed the job successfully. The garage door works better than ever.

Had two doors serviced. They were long over due. The job couldn't be completed in just one day but…read morethey were back the next day with replacement parts. Had two new openers installed. New springs and hinges on one door. New controllers and remotes. The guy was there all day but did a great job. Not the cheapest in town but quick, professional and quality equipment.

The good, you can get them to Come out quickly and they did…read morethe job. The bad, they try and upsell you the minute they walk in the door. I had one spring bad and they replaced both and took my good spring with them which makes me wonder if I didn't get someone's used spring. I thought they were expensive also but I needed it done so I was stuck. I knew it was a spring because we had them replaced before and you could see it but they wouldn't give you an estimate until they got there. I'm not a fan of being at someone's mercy.

I requested them to come out and repair my door. Upon arrival I was advised door could not be…read morefixed and they gave me an estimate for $849. for a new door. Their ad advises free estimates, I could not afford a new door at this price but was charged $60. for service trip. Person was at my house for 10 minutes (5 minutes writing up the estimate). When I called to complain I was told they could not understand why I was so upset for the $60 charge. I would never use them again for anything!!!!!

I called J & G about a garage door that would only open about six inches and then stop. If I pushed…read morethe opener button again, the door would close and then open again to the same spot. They came out the next day right on time and within 20 minutes my garage door was working great (it had a broken spring). The amount that they charged me was reasonable and I would not hesitate to call them again. Thanks J & G

Great job! So happy with the new doors. Great attention to detail and fit the doors perfectly…read more Would recommend to anyone!

It wouldn't let me leave a 0 Star…read more One if the worst customer services experiences in my life. The guy showed up in a 2-4pm window at 359. So why not call it 4pm After explaining "it's an old door" I offered to measure and send pictures of the springs, Sandy in the office says "nah he will have what you need. He shows up and took 3 seconds Said, I can't fix this, I have to order parts After I took a half day off work, Terrible customer service. Please hire Precision or Overhead before these people. Local doesn't always get you good service