If you're looking for top-notch service and quick turnaround times, this is the place to go! While evacuated to the greater area, I had time to kill so decided to pop in here with family and tackle some home projects. Also, this is where we bought our smoker from back in Nov.! Their team at the Garden World is friendly and service-oriented, with fast diagnoses and part repairs and I'm told they have a much better turnaround time than local competitors. They carry a big selection of Stihl, Husqvarna, and Toro tools, with both gas and electric options available. If they don't have what you need, they can usually get it for you. They're also an approved warranty and repair center for brands like Honda, Kawasaki, Ryobi - possibly others but these are the ones coming top of mind. They also handle battery repair and battery warranty repairs which is why we stopped in. Another bonus: they have a great selection of Green Mountain Grills along with plenty of refill pellets to keep you stocked up. I actually picked up a cover for my smoker on my latest visit as I hadn't initially thought to get one. They were sold out of bbq mits but did have other bbq accoutrements. Whether it's tools, repairs, or grilling gear, this place has you covered! Highly recommend. Also! They have QR codes for a discount on lawn care so if you are looking for a new landscaping service, stop in and get $50 off. read more

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We took our lawn mower here to be repaired. They kept it for 6 weeks saying it needed some specific parts. Then they said they fired the mechanic that made this suggestion and the next mechanic decided they didn't need the parts. I paid $161 dollars brought it home and it didn't start. Looked at the fuel level and saw it was low. Filled it up, and it still didn't start. Took it back to them. They said I put in bad fuel, but it didn't start with the fuel that they put in the engine and sent me home with. They drained the fuel and wanted to charge me another $61, for something I already paid for and it still wasn't working. Super frustrating. Would not recommend this company due to their inability to repair a lawnmower in a timely manner and for trying to charge more for a repair that wasn't completed. read more

They had my lawnmower for three months and I kept calling for updates with no response. On my last call to them (I had to call, they didn't call me) they told me the lawnmower was too old and they couldn't find parts to repair it. I'm not sure why they couldn't call me to give me updates or why it took three months to finally tell me the lawnmower couldn't be repaired. I'd previously had good service with these guys but will never go there again. read more

The Garden World always takes excellent care of my garden equipment. I will not take my stuff anywhere but there.

My DR Pro 26 Brush Mower would not start, and I could not figure out the problem. I took it to The Garden World and dropped it off. The counter staff thought it would take 2 weeks; longer if they needed to order parts. I got a call that same day from the mechanic saying was ready. My cost was $143 for a full service. It came back to me very clean and it started on the first pull. I could not be more happy with this establishment. read more

So......my Husqvarna weedeater started to give me problems so I tried to fix it myself. Got a kit and replaced the air filter, fuel lines, fuel filter, sparkplug....the works. Well, it ran even worse, so in my feeble mind I figured the worst...I had broken it even more. So I decided to take it back to where I bought it years ago, thinking they could sign the death certificate. That's where I met Alyssa, great customer service and sense of humor. Then she introduced me to Dave, the witty man behind the curtain. We exchanged sarcastic pleasantries and he told me it would be about a week or so. We'll I got the call and expected the worst. Dave laughed and told me the sparkplug I put in was the wrong one and the cost was $6.00. The reason for my review is not the humorous exchanges, the amazing customer service or the quick turn around. It is for the honesty in which they handled my problem. I truly believe integrity is in short supply these days. I was expecting either a high bill or someone trying to sell me a new weedeater, and I would have fallen for it. A lesser person would have taken advantage of my situation, but not here. They have earned my respect, my return business, and I will spread the word to all my friends. Thank you Alyssa and thank you Dave. You guys, while a little of center (that's a good thing) are awesome. read more

They are professional, finish work in a timely manner and reasonable price. I highly recommend them. I never feel like I've had my pocket picked when I leave. read more