Many on staff are phenomenal. Others, tend to defend and make excuses for the problematic staff…read more Overall, we were fine with the are given bar the few mentioned earlier. The problems made the last months of my parents' lives far more difficult than they needed to be for them and us. The cronyism needs to be cleaned up and staff who overstep need to be fired to allow the stellar employees to shine.

My husband went to Carillon after being in the the hospital for 9 days. We'd never used Carillon,…read morejust didn't need them. My husband was fed well, and he did great in PT & OT. The entire staff that saw him was kind and understanding. Thank you, Carillon, for the care and compassion you gave my husband. He's home now, and we're very thankful.

The place I want to go when I get to the age that I can no longer live on my own. Very clean with…read morelots of activities to keep a person as busy as one wants.

Lived there a year. Staff is friendly and professional. A person can be as active as they want with…read moreso many activities offered each day. All meals were excellant. Would highly recommend this lovely pace to live.

This place is a wonderful private home with an extended family environment. I was so pleased with…read morethe care my mother received. Alzheimers welcomed; Brenda Pennington, the owner, has over 25 years of success and great references.

Care quality is horrible. If your loved one has ANY illness do not take them here. Their staff is…read moreNOT trained. Do NOT BE FOOLED- they have one trained person who is there 8-5...the rest of the staff may have a hour or two of training and they are the ones giving meds to your loved one. Hopefully you won't need the only trained person before or after 8-5. Don't schedule a tour- just show up and see what really happens!!! They know how to put lipstick on a pig...

My Mother was a resident at this facility for several years. It was more of a party facility rather…read moreassisted living. Prior to moving Mother, she was legally blind. Despite the staff being informed repeatedly that she had severe vision problems she was rarely escorted to & from the dining room that required several hallways & an elevator. When she had to begin using a wheelchair she still did not receive assist. I could count on one hand how many times she was assisted with a bath. She was in her late 90's!! When it came time to administer pills the nurse would many times leave them on the kitchen counter if Mother was in the bathroom. Many times I found her pills on the floor or still sitting on the counter. When I quit doing her laundry I found they had done it & stacked the clean laundry on top of the soiled laundry in the basket. She could not see to distinguish between clean & dirty laundry. The list goes on. If your loved one needs assistance this is not the place for them to be.

Outstanding facility. Staff is passionate and patient with my sweet mother.read more

The absolute worst care ever. my mom died an early death due to this facility and their gross…read morenegligence. They actively worked against me and refused to provide my mother care when I begged and pleaded. she eventually went septic and died a slow and painful death.

Great place to eat!! Professional service, courtesy abounds, Place is clean and well maintained.read more

The house is very old, and subsequently the floors are a hazard for an elderly person since they…read moreconstantly change in elevation. Rooms go from 1k to 3500 and from the food I saw stocked in their pantry it was nothing but cheap great value food products which have become known to be full of strange ingredients and additives. I didn't expect gourmet foods but that is unbelievably low quality. The owner is Debbie Callander and from what I was able to discover, she owns multiple houses that all have disgruntled employees except for managers that get paid the most (I hold hope that they are very hard-working people that deserve such pay) otherwise it's a revolving door of employees due to how rancid Debbie Callander is to them and treats them as disposable. Personally this helped me decide not to advise a family member to begin the process of placing his disabled sister here especially after having a conversation with the son of a resident and finding out that the assistant manager was repeatedly trying to date him via social media. Just so unprofessional all across the board.

My wife was discharged after 17 days at Carillon House…read more On her last weekend she had an asthma attack. She was receiving breathing treatments with some medication for treatments. On her last Saturday afternoon, she got worse so the nurse left a message for the on-call doctor at 3 pm. As of the shift change at 7 pm, no doctor had responded. i stayed with my wife until she was discharged at 10 am the next morning. As far as I know the on-call doctor never responded. The nurse on that floor had to call EMS to transport another patient that night to the Emergency Room. My wife stayed at Carillon House for 35 days over a year ago but she will never go back.

My 74-year-old sister broke her hip and had to have surgery. At the advice of the hospital social…read moreworker, we sent her to Carillon for her physical therapy rehab. I have never seen a more inept, incompetent, unprofessional group of people in a medical establishment. Almost to the point of being dangerous. Seems like the majority of the staff were contract workers and they had no idea what was going on, and did not care. Any question I asked was generally answered with "I don't know, I don't usually work here, or I'm from the agency and don't really know what's going on". My sister almost fell twice because the aids were transferring her improperly. I was up there for hours each day, because I was literally afraid for her safety.The PT she was supposed to get daily was very sporadic and sub par.We were finally able to get her transferred to a much better rehab facility. I would definitely not recommend this place to anybody.