Great salon and great service. Mindy does an amazing job always. Go check her out you won't regret…read moreit!

Great barber- best I've been to in a long time! Fun place and really enjoy the owner who takes…read morepride in his business.

My kids have been coming here for over a year and we've had very consistent service from Alexa…read more I've noticed that most people find their person and come back regularly to the same person which is nice. I love that this is locally owned. The vibe inside is contemporary barbershop, safe talk for kids, each stylist focused on their own person. We live about 20 minutes away but it's worth the drive. I also appreciate the weekend and evening hours for flexibility.

I found my barber. Amberia has amazing skills when it comes to cutting men's hair. Great…read morepersonality and a very clean workspace. I felt as if I was listened to regarding my hair. I will be coming back to her again.

She cut my hair a long time ago. Just wanted to say thank you Amberia. Great styling and attention…read moreto detail.

Thankful for the courteous and professional Premium Haircut received at Hammer & Nails. Natasha and…read moreSheena provided accurate timely and stakeholder specific responses consistent with brand promise, best business practices and Philippians 2:1-5 "Therefore if you have any encouragement from being united with Christ, if any comfort from his love, if any common sharing in the Spirit, if any tenderness and compassion, then make my joy complete by being like-minded, having the same love, being one in spirit and of one mind. Do nothing out of selfish ambition or vain conceit. Rather, in humility value others above yourselves, not looking to your own interests but each of you to the interests of the others.In your relationships with one another, have the same mindset as Christ Jesus:"

DEEPLY DISAPPOINTING EXPERIENCE: Unprofessional Management at Hammer & Nails Frisco…read more Rarely does one encounter an establishment so fervently devoted to undermining its own brand reputation as Hammer & Nails Frisco. As a commercial real estate professional with substantial experience in customer service expectations, I found the management's approach here nothing short of shocking, confirming many of the worst negative reviews that populate Google and employee feedback forums (feel free to research yourself...). Further, and from a long-time franchisee myself, let this stand as a wake-up call to the franchise owner--if you care at all about the longevity and credibility of this business, immediate intervention is mandatory. --The Core Problem: Emotion-Driven Management-- I visited in June '25 with a gift card. The haircuts are subpar, but acceptable for the price. I got a membership to save $20/month but decided to cancel after a particularly poor cut (the last one...). Timeline: 10/21/25 - Submitted cancellation online; received "request received" message but no confirmation email 10/23/25 - No response after 2 business days. Called repeatedly--no answer, just an unhelpful bot 10/25/25 (AM) - Still no response after 5 business days, so I went in-person. Receptionist couldn't cancel and texted "the manager," promising to call that day 10/25/25 (7pm) - Never received the promised call. After 8 attempts and 10 minutes on hold, receptionist groaned that her manager was "in the hospital" and froze my account, promising the manager would call Monday 10/27/25 (8:30am) - Manager (April??) called irate, stating "your account is canceled and you're on a 'not to reinstate' list because you were rude to my receptionist." When I attempted to respond, she spoke over me saying "I just lost my baby this weekend and was in the hospital!" WHAAAAT!?!? This was deeply unprofessional--using personal circumstances as justification for poor customer treatment and weaponizing tragedy to guilt clients. At no point is this acceptable management behavior. FURTHER, what type of management asks a store manager to come to work Monday, after she lost a child a day before???? Makes no sense... --A Pattern, Not an Anomaly-- Research reveals my experience isn't isolated: Employee Reviews: On Indeed, Hammer & Nails scores 1.9/5 overall with management rated 1.0/5. Frisco employees cite "abuse this company puts on their employees" and management that's "very rude and condescending." One reviewer: "could have had a barber for life, but I'll never go back." Systemic Failures: Multiple locations report "overly micromanaging, lack of support," with managers who "aren't clear of their expectations," causing talented professionals to leave. Toxic Culture: Multiple sources describe management who "talk about employees badly." One reviewer noted owners with "zero experience" were hired as friends--"basically they hire bartenders and dancers to manage a luxury place." Billing Issues: While I haven't experienced this personally, multiple customers report being charged after canceling, with management refusing refunds. Reddit documents cases where managers admitted to "intentionally stealing" through continued billing. --The Bottom Line-- No franchise selling itself as "luxury" can survive when managed by the whims and insecurities of its leadership. The lack of customer-first mindset is palpable, with explosive responses replacing routine service inquiries. If owners have any interest in salvaging this brand, they must overhaul management training, customer relations, and complaint resolution--replacing emotionally volatile managers with professionals committed to serving customers with dignity. Until these failures are addressed, Hammer & Nails Frisco serves as an example of exactly how NOT to treat customers.

This is the third time I have been to Prosper Hair. Service has been consistent, professional and…read moretimely. Today I had a new stylist, her name is Erica. I didn't really have an idea of what I wanted just what I didn't want. Erica is a great listener, she took time to evaluate face shape discuss pros and cons of different looks, hair texture etc. and then proceeded to give me the most amazing shampoo I have ever experienced. After an enjoyable time with Erica I came out with a cut that looked fabulous! Thank you Erica I love my fresh new cut!

The hours on here are incorrect. Nobody showed up to open the salon doors until 10am…read more My daughter had her hair trimmed by Terry and we asked that she trim a couple inches and trim and add layers. She did not add layers and refused to curl her hair because she said that she only cuts hair. Overall it was disappointing compared to our first experience here with Emily. I will be looking for another salon for her future appointments.

Very poor quality stylists. They charge high quality barbershop prices, offer drinks, a barbershop…read moresetting and atmosphere, but worse than sport clips quality haircut and styles. Their staff comes across untrained, late for appointments, and do not know how to style mens hair. This has become a trend in the area unfortunately. I have come here on more than 10 occasions over the last 2 years and tried multiple barbershops in the prosper/Frisco area. Do not risk it.

I went on their website to sign up for a haircut. I went ahead and put in the credit card…read moreinformation and paid for the appointment online. When I get to the haircut location here at dapper I am told that I cannot get this haircut even though clearly online it said exactly what the haircut is what the price is. When showing us them information on their end, even on their website in the store, their prices are completely different. When in the store talking to them to talk about and show them the price that I was given online on their website, they said that is something they cannot do. This place is not accommodating at all and would highly suggest to go somewhere else.

Camila is so great and her shop is very comfortable. I'm really picky with services, especially my…read morehair, and she does such a fantastic job. She takes her time to make sure it's done well and I have a great feeling when I leave. I take my 3 year old and she is the best I've seen with kids. I strongly recommend.

Very impressed. Camila is great to talk with and is efficient with her hair cutting, but she…read moremakes sure things are done right from the start. She made suggestions, but also worked with me to come up with the right haircut. The result was one of the best haircuts I have had in a while. I will be back for sure.

After the last person who cut my hair moved, took some time to find another stylist who did the job…read morewell enough. Silvia is awesome, friendly, and is consistent with the quality of her work. I'll gladly go past other locations to get this quality of service! All the ladies at this location seem to do a good job and get everyone in and out timely. Good vibes only!

I love a good haircut and Sports Clips of Prosper did a great job. I was looking for a simple trim…read moreand found them to be super close. I really hate waiting so I found their waitlist to be extremely useful to get an idea of how busy they are. I added myself to the lineup and saw Lily. She gave me a fantastic MVP experience and left notes for the next stylist to give me the exact cut the next time around. Since it was my first visit I also got $10 off as a new customer. Fast forward new year's eve I needed to get another haircut. I saw Michelle (a master stylist). She was able to gather the notes from Lily and gave me an identical cut without having me describe what I wanted. Overall excellent location, friendly staff and a keeper in my book because I never had to wait more than a few minutes here. Highly recommended!

I had a great experience at The Barber Experience! The shop was clean, welcoming, and had a really…read moregood atmosphere. Everyone was friendly and professional, and you can tell they genuinely care about their clients. The service was great from start to finish, and I was very happy with the results. Definitely a place I would recommend to anyone looking for a good, reliable barbershop. I'll definitely be back!

Had to jump on here to give a 10/10 review to Bre & team for taking care of my sweetie last…read moreweekend! He could not stop raving about the entire service and asked me to leave a 5 star review to help support this awesome business He's excited to come back and try more services, and I'm excited he has a place to feel pampered and well cared for, he deserves it! Thanks Barber Experience!

A really nice experience at The Rustic. She is very personable and pays close attention to her…read morecustomers. You won't feel like your time or money are wasted here. Happy to be a returning customer.