Their customer service is next to none! The gentleman that took my order and helped me with my…read moretable top took his time to make sure my glass was perfect. They told me it would take 7-10 working days and much to my surprise they called me in 3 days and had my glass ready. I would recommend Columbus Glass to anyone.

From the owner: Columbus Glass & Mirror, Inc provides commercial and residential glass installation, repair, and…read moremaintenance services throughout Central Ohio and surrounding areas.

I had a last-minute emergency and was able to get my project finished with the fast and responsive…read more I will definitely be using them

Nice phone conversation…read more However, with the stressors we've had I didn't quite put it all together until tonight when finally looking at my receipt that I was correct when I was given a price and then it become much more expensive with so called taxes and fees as the excuse when I questioned them and that's what I'm told. $40 mirror plus $16 and change for backing plus $6 and change surcharge and tax isn't almost $90. Our glass was also packaged up so we couldn't see it upon arrival. I wanted to see it but was informed it's hard to mess up up a mirror during the somewhat awkward in person pick up where we wasn't acknowledged until we hesitantly rang the bell lightly after a long time standing waiting. When we took it out IN THE PARKING LOT it was very dirty with stuff we thankfully was able to see that it was moving off of the glass BUT never thought about looking at the backing. After we was home we removed it completely and with alot of scrubbing we got it somewhat clean. This should have been presented to us professionally and clean and we should have been shown the product before packaging it up . However, they was aware we wasn't planning on using a backing on our project as long as their work looked good we didn't expect anything less as they are a professional business. LOL but the contact paper was put on sloppily and now we have to use a backing. We are afraid if we try to fix their sloppy creases it may ruin the mirror finish so costing us even more from poor work. I tried my best to smooth it myself but the photos shows what I still have that is not as bad as it was but still sloppy. We were taken on around $20 in addition to sloppy unprofessional work. It's our fault we didn't press harder against their excuses on costs. We don't typically get ripped off by local businesses and I'm usually a lot more inquisitive and this is why. Can't trust no one. Hope you enjoyed screwing us. I don't mess with karma however you all do. Glad it's not my karma. Probably should watch our statement close and change our numbers. We needed this mirror to move forward with our project but it only put us further in the hole and more behind. We should have waited for our favorite glass company an hour away from us that we usually use and next time we will. Update: I just read through google reviews to find multiples who was quoted and overcharged. Wow just wow! I knew I wasn't wrong. Crooks!! I expect a 50% refund due to the poor product of what we should have been charged on top also the extra $20 fake fees charged. Around $55 refund expected back to my card. Update: was refunded more than I asked for after an email to the owner. No apologies but lady in office when I called told me it was the owner who I had to of worked with due to the day of the week he's the only one working there then but there was two guys so ‍) but who she believed I worked with on the order and she did verbally apologize for our experience and took care of me based upon the owners email. She was very nice and professional and sent me a copy of the refund receipt.

One doesn't think much of calling a glass company unless they have a broken window. And then, what…read morehappens? Do you just make cold call after cold call looking for the right estimate? Do you ask your friends, your dog walker, your pastor, and that guy who smells like cheese at the gym that you usually avoid to get a good price on a broken window? And even then, how do you know you'll get quality service? How do you know they will be quick, efficient, and professional? How do you know that you won't be wishing it was repaired again in the next three months? Working for a real estate company, I have the distinct pleasure of making all those cold calls. And talking to the glass companies. Its not nearly as fun as it sounds. I was introduced to Glassworks Plus as one of the companies that we have done contract work with in the past. The first impression that they made on me was that they were quick to answer the phone, and their receptionist is friendly. In my last call to them, I had two queries -- one for new work, and one to complete work that one of our tenants had previously ordered. I gave them a general description of what I needed, and they gave me several comprehensive scenarios that gave me a ballpark idea of what I would be paying. To be completely sure about what I was paying, they decided they would send someone out for a second opinion, and an even more accurate estimate, all free of charge. On the item that our tenant previously ordered, they were quick to respond that it was done, and just waiting on us to set a time to complete the work. Once a time was set, their crew showed up on time, with the exact items we had ordered. After letting them in, they were quick to their work, working efficiently and without problems -- they had all the replacement windows that we ordered installed within a couple of hours, at best. I've been very pleased with Glassworks Plus work so far -- which is why I'm turning to them first to get quotes on any more glass work that I need done. They are a little on the pricey side, but you are definitely paying for quality. I am glad to recommend Glassworks Plus to anyone who happens to have a stray window that needs to be replaced.

I ordered a glass top for my coffee table here. I did all my questioning and quoting through email,…read moregreat for a desk job person like me! The price wasn't bad at all, and the girl helping me was amazing. It didn't take more than a week to get my glass cut and tinted. I'll be back for another piece for my dining room soon enough!

Great service fast friendly. Very clean . Can do custom work also. All the staff are welcoming.read more

These guys are awesome! I got a same-day window repair done at a very reasonable price. Everyone at…read moreBailey's was great to work with!

Great local company! Krista was responsive to my needs, worked with my insurance company even…read morethough my glass door was irreparable, and earned my business to fix my windows with broken seals in the process. They worked with my schedule and showed up on time. Sam was a great technician and a great conversationalist, too!

Very fast and professional service. Placed an order for material and they made it while I waited…read more Very affordable prices.

Seriously! Cannot say better things about this company- from Flora to Kristal to amazing, Toby…read more Honest- precise- honest...honest Dealing with major issues with a bathroom remodel and outside of the glass doors I ordered from them, Toby went above and beyond to help my get my job complete. Don't look any further!

The best kept secret for an affordable kitchen upgrade is right here! Can you imagine the retro…read more1970s style dark wood kitchen cabinets? Well that's exactly what we had in our home. An affordable alternative is paint, handles, molding and glass inserts. If this is the route you want to take, I suggest that you come here. You'll be greeted with friendly, knowledgeable and professional staff. The small showroom has plenty of glass product to choose from. I was educated on the different styles and what would work best for me. The service was quick. I dropped off and picked up my two cabinet doors within three days. The price was also very reasonable. I strongly recommend American Image Glass for a kitchen cabinet update.