I wanted to use the local glass guy. Bad idea. Wasted 5 days waiting as promised. Then I hunt him down and he doesn't have it - blaming the supplier. An easy excuse for never ordering it in the first place after a bunch of poor text communication. Then tried to cut me something because he has it in stock, saying that would be better for me anyway. Why didn't I hear that last week then?? After canceling and telling him he was not professional, he says (by text) 'Lol. So pro! Your opinion doesn't affect me. ' Nice. Just go to Santa Rosa for professional service. read more

Sadly knew his work from before and it was great. He came out did all the measurements and months later and many calls no quote

I left my Broken window at his shop as instructed a month ago. When I called him last week, he said he would call me back. No call back and now he won't pick up any of my calls or text messages. Glass Man appears to have stolen my window because it's no longer Sitting outside his place. read more

I had a very poor experience. A portion of my project went decently well with normal glitches like poor communication and minor delays. One of those windows has already failed so I can't be sure whether it was a bad window or a bad install. The Glassman is not responding to texts and his voicemail is always "full" so you can't leave a message. After many attempts I have decided to let another local window company replace the window rather than pursue Chris further. I am hoping that more windows do not fail. The second part of my project literally never materialized. I ordered a number of windows in early September for December delivery. Chris was vague about the status of those windows until he showed up in February to install them and told me that they had been destroyed 7 weeks earlier in an atmospheric river storm where a truck had tipped over. He had not reordered them or said a word to me for seven weeks. He was not willing to show me photos of them. Eventually we agreed to a refund. His check bounced. Eventually I was able to cash it after he failed to show up at his own offices to give me a cashier's check. After posting feedback, Chris requested that I retract it as he explained some mitigating circumstances and insisted that my experience was much different than his other customers. I did take down the feedback and offered him the benefit of the doubt because he seemed sincere. A few weeks later, one of my windows failed and he surprised me by simply ghosting me after I gave him a second chance. read more

We had a glass shelf break in one of our kitchen cabinets. I did an internet search for glass replacement and The Glass Man was the first to pop up, being literally 3 minutes from our home. I called and spoke with the owner, Chris, gave him the measurements and made arrangements to drop off the broken shelf. A few days later I had a new, polished edge glass shelf that fits perfectly in my cabinet! Thank you Chris, great job! read more

I used Chris for my screen door and window darkening screens. He came out to my house, provided we with a quote and got the job done. He was prompt and did a very good job. I would highly recommend him. read more

Chris was so responsive to our emergency. While weed eating our Landscaper accidentally hit a pebble that launched into our brand new glass French door, the entire pane spidered. Called Chris and he was here within an hour, removed the broken glass for the safety of the kids and ordered the replacement on the spot. He came a week later, installed new pane that matches perfect to the other side and at fair rate. Highly recommend! He is fair on his rates, communicates well, reliable as he came as promised and really wants to do right by the customer, a true professional! read more

The Glass Man - Chris truck parked at our house - Windows Installation Near Me - Sebastopol, California

I contacted Chris to repair a window. He came out promptly to do an estimate, we texted several times back and forth promptly and job bid was as good or better than others. Job was completed promptly and all good. Great experience. Definitely recommend. read more

Called Chris on behalf of a housebound friend who had an emergency that led to shattering of a sliding glass door in his bedroom. Didn't realize he is the friendly, ultra-competent fellow who replaced some windows and slider screens at our house when he was working at Affordable Glass before launching his own business. Chris went to this friend's house the very day I called, replaced the slider, did a perfect cleanup of all the shattered glass and charged a fair competitive price. Couldn't ask for better work and service than what he provided. read more

I called several glass companies, to have a small job done, but they wouldn't do it. (Whiners!) Then I found Chris the Glass Man on Yelp, and he said no problem, showed up and just did the job. The window looks great and doesn't leak. (Where's the thumbs up emoji?) ;-) read more

Excellent job and value! Very happy with glass replacement on skylight! Highly recommend!

Installed a dual pane window for me in 2019 with a 10 year (verbal) warrantee. the seal in the window broke after 3 years. Chris stated that he would not honor the warrantee and quoted a price two and a half times what he charged to install the window that was now no good. read more

Chris is excellent at what he does! He's the real deal!! I had a brand new screen for my sliding glass door - screen was supposedly made for sliding glass door, same brand and model as the door. Well, it didn't fit in the track. No one could fix the screen door slider until he came and knew what to do. He worked fast and efficiently and I am very happy to have a working screen now!! read more

Chris is great! His prices are reasonable, and he does a very clean and professional job. I highly recommend him.

I'm so glad The Glass Man is open for business in Sebastopol! I needed a mirror cut for a 1940's dressing table. I took the broken piece and a template I made to Chris. Within hours he called me and said my piece was finished and ready to pick up. Way less money than was quoted by a business in Santa Rosa. Affordable Glass was my go-to glass and mirror place.....now it will be The Glass Man! read more

My family home in Santa Rosa has older windows from the 1970s. I decided after my parents passed away to get the windows back in shape. Two windows had cracks in the glass, and several windows couldn't be opened because their rollers had degraded. Chris came and replaced the glass (single pane) for 2 windows and figured out a clever way to replace the rollers. He also replaced several screens that were torn. All this was completed in less than 3 hours and for a very reasonable price! So much better than having to buy new windows! (Chris came with a mask, and patiently explained what needed to be done, and completed work on over 6 windows and several screens super efficiently. I was impressed with his speed!) read more

Chris came and measured our glass job and said he would get an estimate to us soon. Not so. Calls were answered and he gave us assurances that he would get right on it. Weeks and nothing. Try elsewhere. read more

Showed up the next day after my glass slider was broken. Price was a bit high and left some broken glass for me to clean up on the balcony and driveway after charging me for cleanup. Followed through with a plexiglass cover that I had requested. Professional and did a great job replacing the broken door. Hard worker and got the job done. I would hire him again. read more

I made an appointment with 'the glass man, Chris' to replace some windows twice last week, he made neither appointment. I was disappointed as I know he does good work. read more

Thank you Chris for your work on refurbishing our windows. We can see "clearly now" and no longer looking out foggy windows! We originally thought of just getting retrofit but you gave us a much better option and saved us money too. From the day you came to measure, order and install was sooner than we expected. Watching you work was amazing and you definitely know your trade. We are very pleased with your work and will definitely be referring you to our friends who need window repair! Definitely give Chris, the Glassman a call!! read more

I needed four panes of glass replaced in an old window. Chris quoted me a very fair price over the phone and stuck to that price. Chris did quality work and was careful to not make a mess in my home or outside. It was obvious that Chris takes pride in his work. Chris is also a real nice guy and a pleasure to speak with while he was at the house. I am very happy that I chose him for my project and know that I will use him again in the future. read more

I have never written a bad review of a local business before, but I want to warn other unsuspecting customers about the horrible work that Chris Giro (The Glass Man) is becoming known for. He arrived 4 hours late for an appointment, charged me $200 for rescreening 4 windows with my own screen material that I provided. A few days later, I saw that 2 of the screens were pulling away from the frames in several places. I could actually poke my hand thru the separation as it was so large. I tried contacting Chris to ask him to come back and look at/fix his defective work and got no reply. Then we had a major rainstorm and water came thru the separation soaking the inside window and carpet below, plus leaving dirt covering the window tracks. I tried two more times to contact Chris about this - I even sent him photos of the damage - and he never replied. My biggest regret was hiring him and trusting that he stood behind his work.  Please learn from my mistake -- don't hire The Glass Man!! read more

Definitely go with Chris. I called and had an estimate, a new window and screen all in less than 1 week. He gave me a more than fair estimate compared to another local shop who wanted to charge double what Chris did. He came out, did the work and I have to say he did an awesome job (bedroom window repair). I know who I'll be contacting if I need to have any other window repairs on my home in the future. I would definitely recommend him. Thanks Chris!! read more

The Glassman. Chris Giro just a few days ago replaced seven windows in my home. He is very professional. The windows fit perfectly, they look fantastic. The outside framing is excellent. Chris, I would say is a bit of a perfectionist to say the least. The windows were immaculately cleaned prior to his leaving. All the old windows were taken away, and the clean up both inside and out was superb. I can highly recommend him to anyone who wants an A+ Installer. He was great in helping me chose my windows. He gave me cost alternatives, and overall was very pleasant to work with. read more

Chris showed up on time and evaluated my window problem. I have 2 8ft. windows in the front of my mobile. They were retrofits, improperly installed. My contractor had recommended replacing them with replacement windows. Very expensive! Chris evaluated the windows and recommended just replacing the two panes with failed seals and seriously caulking the exterior frames with Sidewinder, a sealant that stays flexible. He ordered the glass and when it came in he scheduled the install, did the job, even did some caulking on the inside...and saved me $1200 by correcting the problem, rather than replacing the entire windows. I will definitely use The Glass Man for any future glass problems I have. P.S. I showed him a problem shower door and asked if it needed replacing. He said no, showed me how to adjust it and told me that if I had problems doing that to give him a call. Another case of not recommending more than was necessary! read more