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    The Gleaming Keel

    5.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    6 years ago

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    Baja Marine Services - Haul outs, marine engine repair

    Baja Marine Services

    (43 reviews)

    San Pedro

    Worst boating repair shop experience ever!!! Consulted with…read moreBaja Marine on a raw water pump failure in August 2023 and did not get my boat returned until late July 2024 (11 Months). I was overcharged for services and the boat was returned with a $26000 invoice and it still wasn't repaired properly and alarms were still existing I have 40 years experience with boats and this shop was good when it catered to private boaters like myself and was located in Lomita. They seem to have grown too fast and they currently prioritize their commercial accounts and they could care less about private boaters like myself. I live in San Pedro and was told on a daily basis for 5 months that the boat would be finished tomorrow which wasted my time and most of the summer 2024. Upon finally returning my boat alarms were still present and the boat was not repaired properly so I had to take it to another shop. When evaluating a boat shop to fix your boat I would not recommend Baja Marine. 1. Over Promised (1 Month) and under delivered on expectations for returning my boat (11 Months) 2. Had to get get lawyers and police engaged to release the boat. Hostile owners Jesus Ramirez, Robert Munoz 3. Overcharged for services that were never addressed or repaired. Required to be repaired by another shop 4. Extremely difficult to work with Baja Marine (No response to calls and text) 5. Unprofessional techs and making it impossible to communicate. 6. Boat Shop is a complete mess (see photo of abandoned and unrepaired boats) with boats parked on top of each other making it impossible to walk through to check on your boat.

    I am not sure where to start. If you're looking for a honest, reliable, marine mechanic look no…read morefurther. After having my 31 foot Sea Ray for almost a year with another marine company, my friends told me to go see Jesus, at Baja Marine. Wow what a difference! From the second I met Jesus he made me comfortable. He told me exactly what was wrong, and gave me a timeframe he could finish the work. Everything was tested in front of me, with pictures of all the mistakes made by my old mechanic. Jesus, exudes confidence, with his knowledge, skills and great mechanics working under him. He fixed everything he promised, he even told me my hot water heater was installed wrong. His guys fixed that as well. After spending too many thousands of $$$ with my first mechanic, Jesus came in and fixed everything that needed to be fixed. Treating my boat as his own. After wasting a year with the old mechanic, I could now finally take my boat to Channel Island. Jesus did two sea trails, and called us on the way to make sure everything was perfect and that my brother and I were safe. What an experience! Thank you Jesus and Baja Marine for allowing my wife and I live the dream of being a boat owner (with a boat that actually runs). Hints: Do not trust any one that says their a mechanic, make sure they are certified. Be quick to get a second opinion from Baja Marine. And lastly go with your friends opinion on his Marine Service guys. My wife says also go with your gut, she knew the second she talked to Jesus he had our best interest at heart. Thank you Jesus and Baja Marine for being the best you could ask for!

    Cabrillo Boat Shop

    Cabrillo Boat Shop

    (44 reviews)

    Hauled out this past May. Bid out to two other shipyards with Cabrillo being the most competitive…read morein price. More importantly I recieved a call back within 45 minutes from Leslie, Cabrillo Operations Manager, to review the work to be done, and pricing. This family owned and operated yard focuses on the customer and do their best to ensure a good haul out and repair experience. An unnamed shipyard in Alamitos Bay did not even call me back after leaving a message of what I was looking for in a haul out. My boat a 42 foot Grand Banks needed the bottom painted and a few minor repairs. Cabrillo allowd me to repaint my boot line as a DIY. Awesome. I cannot recommend anyone better. Wally McCloud

    I really try not to leave negative reviews for small businesses, but this experience was…read morefrustrating enough that I felt it was worth sharing. We initially hauled our boat out at this yard for a survey. They offer a program where, if you return within 30 days to have the quoted work completed, the original haul-out charge is credited toward the work. During that first haul-out, the yard had the opportunity to see and inspect the entire bottom of the boat. We then received a quote to have the bottom prepared and repainted. Approximately three weeks later, we returned based on that quote and had the boat hauled out again to have the work completed. Once the boat was already out of the water and on their property, we were told there were more barnacles than expected and that the price would need to increase. This is where I had an issue. I completely understand that estimates for boat work can change. Boats are complicated, and sometimes a shop starts taking something apart or opens up an area and discovers corrosion, damage, or additional work that could not reasonably have been seen beforehand. In that situation, I would absolutely understand an additional charge. That was not what happened here. The additional charge was for barnacles on the bottom of the boat. The bottom had been fully visible to the yard during the first haul-out just a few weeks earlier. Nothing had to be opened, disassembled, or investigated to discover them. They were right there on the hull when the original estimate was prepared. The additional work involved removing the barnacles and preparing the surface before sanding and painting. I was genuinely surprised that this was suddenly being treated as an unexpected condition after the yard had already seen the bottom and quoted the job. When I questioned why this had not been included in the original estimate, I was met with a defensive response along the lines of, "What do you want us to do, the work for free?" No. I wasn't asking anyone to work for free. I was asking them to honor, or at least reasonably stand behind, a quote they provided after already inspecting the exact area in question. The most frustrating part was the timing. Once a boat is hauled out and sitting in a yard, the boat owner has very little practical leverage. Moving the boat somewhere else means launching it again, potentially transporting it, arranging another haul-out, and incurring substantial additional expense. I did not appreciate having the price renegotiated after the boat was already back out of the water. I had actually been warned about this yard by the previous boat owner when I purchased the boat. I chose to give them a chance anyway because they were one of the available yards in Long Beach at the time. To be fair, they were accommodating with scheduling and worked within my timeframe for hauling the boat out, which I appreciated. I also thought the quality of the finished bottom work was good. For additional context, I was quoted $180 per hour for labor, including work that appeared to be primarily manual labor rather than specialized technical work. My negative experience is therefore not about the quality of the finished work, nor do I expect a boatyard to guarantee that every estimate can never change. My issue is much narrower: the condition that supposedly justified the price increase was fully visible when the original quote was prepared, yet the additional charge was raised only after the boat had already been hauled out for the second time and was sitting in their yard. Had they identified the barnacle removal and additional preparation during the first haul-out and included it in the original estimate, I would have had no problem paying for it. It was the way the price changed after the boat was already committed to the yard that left me very dissatisfied with the experience.

    Sunrise Marine Services

    Sunrise Marine Services

    (16 reviews)

    San Pedro

    I put a $2500 deposit down for a engine repair that I never got, I was charge $1950 to have a…read moreengine removed and a compression test on the other engine. I only found out how much I was being charged after I decided to. Take my business somewhere else, then the day Steve owner of sunrise marine was going to put my boat back in the water so another mechanic can work on it he asked me to be the one to follow him to the boat ramp where he ran my boat for almost 10 minutes with water going to the engine then told me he had to take the boat back to the shop and on the way there I noticed the trailer crank wasn't connected ! Cone to fine out it didn't work and he was using my rope to secure the boat to the trailer. So unprofessional for someone that charged me $1950 in Labor charges just to remove an engine and do a compression check on the other engine. I am Pursuing civil actions against sunrise Marine and the owner Stephen so I advise nobody goes there and find other places to take their vessel to

    I took my boat in to get the control box and cables replaced because my throttle was sticking and…read moredifficult to move. They upsold me to get diagnostics run on the engine and told me the lower unit needed servicing. It took them !!FOUR!! weeks just to get the parts and they lied every time I called in saying it would only be a few more days. The estimate was already high and then when I came to pick up my boat they bumped up the cost another $800. Then... when I put the boat in the water, the throttle was difficult to move, just like it was before they supposedly "fixed" the issue. I asked them to fix the issue like I had paid for and they wanted to charge me for the fix! I told them 'no!' and took it another service person. The second service person ran a diagnostic test and told me that Sunrise hadn't run any diagnostics on the boat - and found issues with my spark plugs that should have been identified by Sunrise if they had actually done the diagnostics. I was there when he replaced the spark plugs and saw how bad they were. Sunrise never performed the work they said they did on the boat and then tried to get me to pay them more. This place is completely unethical - they are crooks. Find anywhere else to go unless want to get robbed and lied to by these crooks.

    Southern California Boatworks - Engine repair

    Southern California Boatworks

    (10 reviews)

    We didn't connect they don't provide the service i wanted. I did it myself I would use them in the…read morefuture for the service they provide

    Avoid At All Cost!!!!…read more I hate to do this because I love to see small businesses succeed but this experience was beyond horrible. I contacted Chad Pordes (aka Pordes Marine, Southern California Boatworks, South Bay Boatworks, possibly others but those are the three business names I've found him to be using) in mid September to service my outboard engine. He was informative and seemed reliable so I brought my engine to him. The next day he told me it was ready for pickup. Seemed fast but I appreciated the quick turnaround so I went to his shop, picked up the engine and paid him $388(over $100 more than he quoted me for the job). That same afternoon I ran the engine but it was worse than before, idled very high, had difficulty shifting into gear and would occasionally shut off. I immediately let him know but he told me that I needed to let the new fluids run through and that once everything burned off it would be back to normal. Fast forward two weeks and still no improvement. I contacted him again and he said that he'd take care of it. This is where things got bad. He said he couldn't duplicate the issues in his shop so he'd meet me at my slip the following day at 9am which was October 8. He was a no show and didn't even have the decency to call and let me know. Its a 45 min drive from my house to the marina so rather inconsiderate. I call him, he offers no apology but says he'll be there the next morning. Once again he was a no show. That happened 4 times before he finally came on October 15th. He looked things over and agreed that it wasn't running right but said that he wasn't able to fix the issue there and would need to take the carburetor back to his shop but would have it done and replaced in a day or two. I dealt with 3 weeks of his lies repeatedly telling me that he'd take care of it tomorrow. Obviously that never happened and then last week he stopped answering my calls or responding to texts all together. Finally November 4th I contacted the Marina Del Rey sheriff to see what my options where. I'm not sure if they contacted him or if it was just coincidence but about an hour later I had a text from him saying that I could pick up the unserviced carburetor from a box on his front porch. So now I have a disassembled carburetor and an unusable outboard for my trip to Catalina this weekend. It's unfortunate because he seemed like a decent guy at the beginning. If I had to guess, my assumption would be drugs. His behavior seemed consistent with an addict. Trying to earn my business he was friendly and responsive but once he got paid it was all lies until he finally cut off communication and tried to steal from me. Do better Chad

    The Gleaming Keel - boatrepair - Updated September 2026

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