I've been shopping for jewelry here for almost 20 yrs. I now live in Calif & when I visit I buy…read morejewelry on layaway. They are totally trustworthy as I always receive my jewelry via mail upon paying off my balance. Today I purchased beautiful earrings & put on layaway a beautiful necklace for almost 2 thousand. John was super patient & knowledgeable as I tried on multiple pieces before making my decision. I would not shop anywhere else for jewelry. Waipahu Pawn offers fair market pricing & is always way less than department stores. The merchandise is beautiful and the gems & stones are authentic.

Very bad customer service went in to check out inventory on chains aunty with heavy eye liner very…read morerude make you feel very uncomfortable to not know what exact looking for. Wouldn't waste my time here ever again

I was very pleased with HAWAII GOLD BUYERS EXCHANGE ...!!…read moreJohn who I dealt with was friendly and knowledgeable about precious Metals . Easy to work and fair in his offer . I would for sure use there services again . Jeff

I'm writing my honest review of this business. We went in today for the first time to sell some…read moresilver for our son. I didn't want to part with it, but due to the economic hardship here in Hawaii, we decided to go ahead and sell a few pieces. Our silver was in like-new condition and originally came from a highly reputable company. The owner, John, was very professional. He performed a magnet test to show us the difference between fake and real silver. He confirmed that ours was genuine and made us a fair offer. We felt that the price he paid us was reasonable. Overall, I believe he is honest, and I would recommend his business to family and friends. Thank you, John!

Great customer service give me a great price for what I took there. There's some interesting…read moreselection I definitely would go back

Everything was great. David was fair knowledgeable and overall a cool guy. Despite his dad being in…read morethe hospital, David made it to the shop to still do business . Recommend to anybody n everybody!!

I'm supa thankful for this business that they're friendly with ALOHA! They always answered my…read morephone calls. I needed a good deal on jewelry that I wanted to sell and found they're DA BEST!! Mahalo nui for always being there.

They had just what I was looking for and wanted . I would recommend my friends and family to go…read morethere and see what they have.

Called in for some questions on furniture. The male operator had responded in a very rude manner…read more I was disconnected, or so I thought I was. Called back with no answer. So I called back 20 minutes later to continue asking about furniture I wanted to pick up. Again, they responded unprofessional and hung up.i will never do business with them and do not recommend anybody to them as well. If you are looking for furniture or to pawn anything, I would try elsewhere. There are many other companies that provide way better customer service both on the phone as well as in person. This was the first time in a while where a I was turned away from business by speaking with an immature and unprofessional person via phone.

If I could I would give this family pawn shop a 0 rating......Wish I read all the reviews before I…read morewent. He totally ripped me off. Silver necklace I got from Kay's that was over $300 was applying worth $40...... if your planning on selling your jewelry, do yourself a favor and go to someone else that will give you what your jewelry is worth!

If you need to pawn or sell jewelry, highly recommend. The customer service is very much…read moreappreciated. They will take care of you!

This place is close to me and I go there when I need my watch batteries changed. They so far have…read morealways had the correct battery on hand and do the change quickly and for a low price. The staff are very friendly and nice. I've also had watches resized here, and they also do that very well and for a low price. They have nice jewelry in stock as well.

Update: Elson's has since moved! They are no longer above Times. They are now across from downtown…read morePearlridge (Pali Momi Street), next to California Rock N Sushi and Blue Tropix. Ample parking. It is right next to where Toys R Us used to be, and to get to the parking you will need to turn in at the light by Big City Diner. The new store is a definite upgrade to the old location! It was a little confusing for me to find as you can't see Elson's from the parking lot. You will have to walk out through a pathway to get to Pali Momi Street and walk to where the store faces the street. You will need to get buzzed in for security reasons. They have a small jewelry selection available that is ready to purchase, but it seems they do a lot of custom work. I primarily come here for repairs! I've replaced missing pave diamonds and just had a repair done today for a bracelet I had where a pear shaped diamond fell out. I unfortunately did not have the diamond, but they had a similar natural diamond on hand and were able to repair it in about 20 minutes! Repair cost was about $100 less than I was quoted to mail it back to the jewelry company that I purchased it from in the mainland. Saved money and got it back right away. I will always come here for jewelry repair needs!

Awesome and very friendly service!!! Got my 2 chains rhodium…read moreplated and cleaned. Great prices!!!

Came here today with my boyfriend as he was shopping around for a barrel lock. Not sure who we…read morespoke to but we saw some barrel locks that are made for 8mm chains. We asked if we were able to place an order for a barrel lock to fit a 6mm chains. She then proceeded to say that she needed to call their vendor as he makes the barrel locks. To our surprise, the vendor told the lady that there's no way to make a 6mm barrel lock, only 8mm and above! We both knew that it was full of crap because we had a 5mm barrel lock! Then the lady proceeded to ask us if we wanted to upgrade to an 8mm chain since they had those locks in stock. Hah! Talk about feeling offended, so we decided to leave as we know it was a bunch of bull. If you want trustworthy business, don't waste your time here.

This is an update from the last post I made about my ring. I noticed this since I got it, but was…read moretoo distraught to even post this, however I feel that you all should see and hear it. I spoke to the male owner and I explained to him that the gold is nowhere near the same as what I had on the ring and he stated that it was. So I believed him. He said his ring guy was the best, but his ring guy failed to try to make it the way it was. You can tell where the existing gold starts and ends. The added gold creates lots of marks and it feels rough to the touch; I often get little scratch marks with it. The jade is loose, and I don't know where I can go to help fix this issue. So heartbroken and feel violated by this company. I hope this doesn't happen to others in the future.

I didn't go there to do a hair but to sell my 2 diamond ring and 1 inspired vca earrings and I was…read moreshock that they only price it for $300 for all 3 items, my 2 rings are real diamond .50 ct of diamond. They grams all 3 and it's more than 6 grams I told them I bought them per piece not per gram, 1 ring cost $599 other one cost $650 solitaire my vca I bought it for $240. They ask me if I bought them online and I said yes oh dnt buy online because you can't see them, both dia rings has certificate and I know where I got them are jewelry seller for years and they mostly sells diamonds. The reason why I'm selling is I lost weight and they loose on me plus I hardly use them but I guess I'm just going to resize them and keep it. I just can't believe this place ripping me off and I see the jewelry they selling they also have inspired vca earrings ‍ I dnt recommend this place to sell your jewelry they will just rip you off.

Je was amazing!!! They let me in even if it was close to closing. Got exactly what I needed I love…read moremy hair cut and got my hair colored :) definitely recommend!!