My mom was at Traditions Assisted Living for about 7 months. At first they were charging me for…read moreservices they never gave her. The food was beyond bad. Frozen dinners would have been better than what they tried to pass off as food. This place is Not cheap. But the service and food are. So I took my mother out of the facility last week and moved her in with me. They have it set up where you use their doctors from BlueSky home care so it is easier for them to control the use and ordering of her meds. They gave me a week of her meds and I went to Walmart to have her meds transferred over. The BlueSky doctor and Traditions refused the transfer and now my mother with a serious heart condition can not get any meds. We now have to locate a new doctor and have them call in meds. I hope nothing happens to her until then. That could take a week or more. I'm sorry, but if you have a patient staying with meds. You need to be human and transfer their scripts until they can get a new doctor within the month. I feel this is cruel and inhuman, to deny someone's medication because they don't want to stay in your over priced facility. Now I'm wondering what they are hiding. Maybe the medications they prescribed are meds she didn't need. Do yourself and the your loved ones a favor and avoid these companies.

From the owner: At Traditions of Spring Hill, we are committed to ensuring that every service and every amenity…read morehelp create the enriched, active life you or your loved one deserves Located in Spring Hill, Tennessee, Traditions specializes in assisted living and memory care that allow adults to experience a lifestyle with vitality at any age. Nestled in historic Spring Hill, TN. Traditions offers Assisted Living and Memory Care. Learn more

I'm having to move my mother to long term care in a couple of days. our experience at Morning…read morePointe from the first foot in the door to our almost last has been EXCEPTIONAL. ALL of the staff have shown my mother and I the utmost care and respect. if I could, I would rate ten stars. I will recommend them to anyone as a first choice. My only regret is they don't offer Long Term Care. it's a beautiful facility and everyone there has treated us like family. Start here. You will not regret it. -Debbie Collier

This is a review of our experience with Morning Pointe in Spring Hill. We cannot recommend this…read morefacility based on the following information that occurred in the spring of 2018. The writer is a retired RN with a background in home health care, and the wife of Mom's Guardian. When Mom entered the facility she was 98 years old. She had 3 sons and daughters in law who all loved her and were very attentive. Mom lived with one son or another for the last 15 years of her life just prior to entering the facility. Her only medical diagnosis was high blood pressure which she had for over 50 years. She was frail and walked with a walker, which is to be expected and had a bit of arthritis for which she took NSAIDs and pain medicine. She was very clear in mind but was starting to show some short term memory loss. Thus the need for assisted living care. The sons' families could not stay home all day and watch her to be sure she hadn't fallen, or was getting enough to eat and drink, and enough stimulation. So a decision was made for Mom to live at Morning Pointe in Spring Hill. She moved in April 2. On the Memorial weedend, something happened with mom: she stopped eating and drinking and took to her bed, and no one called us to let us know, or called her MD, or did anything until we went to see her after the weekend. I have the full details of what happened but it is too long to put here. Mom passed away on June 5th. ********************************************************************************** I want to be clear about this. We are not blaming Morning Pointe for mom's death. Mom was 98, and almost anything could have happened to her. However, Morning Pointe's role was not to keep her from dying. It was to watch over her, provide care for her as needed and, and maintain to the best of their ability, our mom's current level of health. I am writing this to warn all readers. In my opinion, they did not live up to the standards they had set, and expectations we had been given, of providing care for her. In a nutshell here are our largest concerns: 1. Morning Pointe had explicit instructions to call the Guardian if there was anything wrong with mom. They never called anyone in the family, no less the Guardian, to alert us mom had taken to bed and was not getting up or eating or was refusing services, if indeed that was what she was doing. This was their responsibility.The reason we placed mom into Morning Pointe was so that someone with a medical care background would be watching her regularly and intervene appropriately! This was clearly not done. 2. Throughout our mom's two months there we had a difficult time getting the staff to confirm with us when mom would be helped with a shower. Several weeks she went with only one, or no shower. They were terribly inconsistent. Mil had spent the last 10 years of her life while living with us taking a shower on Tuesdays and Saturdays. We never knew her to refuse it. Mom was upset by this lack of consistency. 3. The staff turnover at the Center was unbelievable. 4. The Nursing Staff was given directions from Mom's attending MD in Florida (where she moved from) for medications and times they needed to be given. This regime had worked for her for the last 9 years and kept her stable and healthy. The Guardian and daughter in law met at least four times with the Head Nurse to make sure they were being given correctly, but according to Mom, she was given meds at odd times and she did not know what she was taking. She had known what she was taking when living with us. 5. From the condition of the room on Wednesday when the Guardian and his wife walked in, it was clear that no responsible person had been in the room for days! The number of half empty water glasses scattered everywhere, "hard as rocks" full pieces of toast on 2 separate plates, exceedingly rumpled sheets, the physical smelly condition of mom and her undergarments was clear proof of that. She would never have allowed her room or her person to look like that. We counted on Morning Pointe and their staff to watch over mom and help her take care of her needs and this did not occur. 6. We have had two incidents of overbilling by Morning Pointe. One involved $1000, and was fixed after the Guardian pointed it out, early on in Mom's stay. The other was an auto draft of $3295, taken out a month after mom had died and we had already moved all her possessions out. They reversed the auto draft after we caught it. Again, we are writing this as an honest testimony as to our experience with Morning Pointe in Spring Hill. Prior to obtaining their services we had researched many places, visited them, asked others, etc., and Morning Pointe was highly recommended. Our experience, though, was completely the opposite. We urge anyone contemplating this facility to take our experience into consideration in their evaluation. Charlene and Steve Kimmel

Jan is one of the most caring people I have ever know, and it is evident in the level of service…read moreshe provides to her clients - every hour of every day.

From the owner: At Geriatric Health and Care Management, we are nurse/care managers and trusted advisers who assist…read morefamilies and senior adults in navigating the complex healthcare system. We offer a comprehensive assessment of medical conditions and care needs that assist families in decision-making. Our service model is individualized and allows the senior adult the highest level of independence and autonomy while maintaining safety and dignity. Our patients usually have one or more chronic conditions which often include dementia. Our care coordination services allow seniors to remain independent for as long as possible in their own homes and if desired in independent or assisted living. We work closely with adult children and help them to have less stress in caring for their parents/family members. Our advocacy services foster coordination of care with caregivers, primary care and specialty physicians, home care services, rehabilitation center therapists, and social workers. We also provide guidance related to end-of-life care decisions including hospice care. We can provide nursing assessments and transitional care post-hospital or rehab stay, ongoing monitoring of chronic conditions, medication management, accompany to physicians appointment, education and care plan development for caregiving services, assistance with long term care benefits and veterans benefits. We can make recommendations related to choosing assisted living communities and assist with transitions to those communities.

My soon-to-be 98-year-old grandfather has called Willow Springs Assisted Living home for the past…read more3.5 years, and we couldn't be happier with the care and environment he receives there. The staff are truly exceptional and clearly dedicated to their jobs. Keith in the kitchen has been incredibly helpful and kind every time our family visits, and Reniesha along with many others consistently go above and beyond. The family involvement has made all the difference -- his daughters (my mom and aunt) and one son (my uncle) and I, who live nearby visit at least every other day, and the staff have always been welcoming and supportive of that. The rooms are a perfect size, comfortable and well-maintained. The meals are very well prepared, and I especially appreciate that the daily menu is posted in large print on a chalkboard in the dining room before each meal so residents know exactly what to expect. Even when the team is stretched thin, they remain patient, accommodating, and professional. They offer plenty of interactive activities to keep residents engaged, and the weekly church service is a wonderful touch. We still highly recommend Willow Springs Assisted Living to anyone looking for a caring, high-quality facility for their loved one. It's been a blessing for our family.

I've worked as a caregiver for Home Helpers of Middle Tennessee for two years now and have really…read moreenjoyed it. The pay is the best in the area, and management is very supportive. We are not obligated to accept or stay on with any assignment at which we're not comfortable. Management is great on communications, and hours are flexible. Our pay is direct deposited, and weekly schedules are sent 3 days in advance by email.

From the owner: Home Helpers provides Senior Care, New Moms and Working Parents, Recuperative Care, Special Needs…read moreChildren, Elderly In-Home Assistance, Transportation Assistance, and Continuing Care services to Nashville, Brentwood, Franklin, Bellevue, Belle Meade, Green Hills, Murfreesboro, Henersonville, Gallatin, and surrounding counties in Middle Tennessee. Often, a full-time nurse or medically trained professional is not necessary to keep an aging parent or a recuperating son or daughter in his or her own home. You might simply need someone to prepare meals and administer medication during the times you cannot be there. We can do that, too. We would consider it an honor to design a plan for you and what you specifically need for yourself or someone you care about. Rest assured that we are committed to treating each client with the respect and dignity he or she deserves...because we're more than just caregivers, we're family!...

Dear Touching Hearts of Brentwood TN, Yesterday, my family…read moregot the greatest news ever. One of our family members was released from the great Craig Wound Center after 10 grueling months of suffering. If it were not for a Touching Hearts Agency's Caregiver, the greatest caregiver ever, WE WOULD NEVER HAVE DISCOVERED THIS LIFE THREATENING ISSUE. No one saw it but her! Not only was she extremely competent, but RELIABLE and reliability IS THE BIGGEST challenge when counting on agencies for caregiving. BUT NOT TOUCHING HEARTS! The scheduler at Touching Hearts is literally an angel among us. Due to in and out of hospital, from Cancer and more, we never knew when a glitch would happen to our schedule; however, we were never afraid to call and inform them. They worked with us daily, sometimes, hour by hour, to try and accommodate us. "That's our job," they would say, as we begged for forgiveness. And their on the front lines staff, who answer the phones, simply MAKE YOUR DAY. Not only with the biggest hello, how are you doing today, but manage somehow to get a lot of giggles in midst of bad trying times. I love Haley, Bryan, and everyone at Touching Hearts. They literally got our family member where he is today, MORE INDEPENDENT! That is their goal. Not to keep you there to make money, but to nurture one back to independence. I recommend them to anyone looking for competence, reliability, while being compassionate. We are still amazed how the thing we dreaded the most, getting reliable care, actually became the easiest, during a very challenging time. They became our family and we still feel that way. I hope they will be there when I need them! At this time of COVID horror, I would only trust Touching Hearts to come into my home knowing that they will do everything possible to protect our family. 5/6/20

care was ok but there are no clear guidelines as to whether the caregiver is to consume the clients…read morefood or should they bring their own breakfast and lunch food. we found feeding the caregiver not very professional.

I am so greatful for Assisting Hands! They made the process easy, stress-free, and quick. Their…read morecaregivers are wonderful!

From the owner: Trusted home care services in Middle Tennessee. Assisting Hands provides personalized senior care,…read morepost-surgery support, and respite care in Franklin, Brentwood, Spring Hill, Nashville & Middle Tennessee. Our licensed caregivers offer companion care, personal assistance, and specialized dementia care. Available 24/7 with flexible scheduling. Licensed, bonded & insured. Free consultation. Call today to learn how we help families maintain independence and improve quality of life at home throughout Williamson County.