It's been a while since I've stepped inside one of these unpleasant stores, but the Chief of Staff…read moreneeded to return a pair of shoes. They have improved in that they no longer call customers insulting names like "shoelover" when I walk in, but they still don't seem to realize they are in direct competition with online choices. Online, my size, 10e, is never a problem. In this store, they seem to operate on some formula for in stock sizes that dates back to the American 1960s. Most of their styles do not have a 10e, they have 10, 10.5 standard width, and 10eee. They say, if I don't see my size, to ask a salesperson, but this results in the sales person looking through the same stack I just looked through (taking a little longer than me) and pronouncing that they don't seem to have my size. Very annoying. I'm going to stick to ordering directly from Allen Edmonds or Kiziks.

Date of visit: April 17, 2024…read more I have a love/hate relationship with DSW: I love that they often have my size shoe (14), which many stores do not. But I hate that the options for my giant feet are not great and the things I like are often pretty pricey. Occasionally I will score a good deal on something, but this was not one of those days. The pickings for my size were slim and I had to dodge a giant cart of shoes that a worker was using as their staging area, giving me a look like I was inconveniencing her for daring to shop while she is stocking shoes. The nerve of me! I did find some heel guards at a good price and the sales staff at the front of the store was pleasant so the experience wasn't ALL bad.

this is the place when I'm looking for quality shoes for anyone in my family! They always have…read moreplenty of options with quality products that never hurt the feet! Staff is super friendly and helpful and even put a few options aside for me until I could get there after work.

They offer a nice variety of mens and women's shoes. The kids offering is more limited. They are…read moremore of an old school shoe shop where you have to wait for a salesperson to retrieve your size. They were short staffed for the amount of customers so there was a lengthy wait. Prices are on the higher end however you're getting a good quality product.

Visited two Kohl's on the same day - a Tale of Two Kohl's, if you will. This Kohl's early in the…read moremorning was lacking all manner of sizes that normal people wear, and picked over. Kohl's has seen some difficulties this year, and this store could be one of those Kohl's Hell's Kitchen makeovers.

This universe was aligned completely on todays visit OMG. I had $20 kohl's cash with an extra $10…read moreoff if I made a purchase in a specific time frame so I went shopping. So I grab a casual shirt that fits my personality and go to pay and the cashier says you have a penny coming back to you. So I say I don't want penny and how did $20 kohl's cash get me a free shirt. The cashier explained that the shirt was on sale/marked down -$20 and -$10 if I made a purchase during a specific time period so my shirt ended up being free today, NICE.

Stopped in to pick up an online shoe order and had a great experience. Pickup was quick and easy…read moreright at the front of the store. While waiting in line, I learned that DSW also offers shoe repair, leather protection, and competitive pricing -- helpful services I didn't even know they provided! The store was clean, organized, and well-staffed, making the whole process smooth and stress-free. Overall, a simple yet excellent visit. I'll definitely keep their extra services in mind for future purchases!

I am a regular at this DSW, and on my last visit, I noticed that the plexiglass was removed from…read morethe checkout counter. The lady that usually assists me had a mask on, since she no longer had the plexiglass . She was actually disappointed and said that the store took it away. I'd be nice if management considered what works best for their staff since it's a really simple item to put on the counter. This is an older lady that could have personal health concerns. Customers don't really mind about this protective measures, but it makes a difference to the workers. Something that simple would help staff stay happy and most likely healthy, as well.

Good value, well organized, clean. Customer service is slow…read moreand not friendly. Everyone looks overworked.

Selection isn't as expansive as at other Racks, but the store is bright and clean and well…read moreorganized. Workers are attentive but not intrusive. The mall itself isn't my favorite shopping destination, there isn't enough variety to give me two or three reasons to come here, which is the way malls used to be designed.

**July 2025: Tuesday Afternoon Visit**…read more This was such a great charity shop to visit! It was a pretty hot summer afternoon so being inside a well ventilated and ac'd store was a relief. The store itself is styled like a boutique and is a long hallway with different rooms focused on different clients (ie. children's section, men's section, active etc). I did feel like many of the women's clothes were geared towards a more mature crowd, but I appreciated the fitting room to try everything on. Unfortunatley, the things I loved were probably meant for juniors/teenagers and were just a tad too small for me *cries* Nevertheless, I found some really great (like new conditioned) random things like a Superman BBQ Apron (perfect for the summer of Superman), and Michael Kors Mary Jane Pumps that will work perfectly for my Wicked outfit that I'm putting together. I didn't know at the time, but I suspect because I visited during the week of July 4th that everything in store was 50% off, which almost felt like highway robbery since everything was already very inexpensive already! My Mary Janes were $10 and thus $4.50 and the Superman Apron came out to $2.50. This is a great clean, organized and well priced charity shop that I'd love to support again on a return visit. Enjoy!

10/10. Love love this experience. The staff is so nice and helpful and top quality merchandise…read more Great experience

I have bought a few suits here and had several custom dress shirts made. Unless you have clothing…read moremade and tailored specifically for your body it's hard to imagine how good your clothes can fit. Having custom made clothing is extremely comfortable and really stands out. The service is always great here. These definitely know how to make your clothes fit perfectly.

From timeless classics to modern trends, Richard Bennett Tailors delivers the epitome of men's…read morestyle. Five stars for their impeccable selection and service!

I'm going in between a two and three Star. Great prices here, however, very chaotic in the store…read more Every time I go it seems messy and out of sorts. I'm sure it's hard to Staff, however, it just appears a little junkie and that no one takes time to make it look nice. When you go through the checkout line, it always feels rushed to me. Because of all the stuff, it's hard to shop when it's busy. The selection is good dependent on when you go.

I was just at this establishment and have been more than once. Today I was approached by a worker…read morewhile checking the color of an item i was interested in. She was extremely rude and after being told more than once that I was going to purchase the item that i had opened she still persisted with an attitude as if the entire isle/store isn't FULL of damaged, opened, tampered w items. The audacity to be rude after being told i was going to purchase it. Along with that a different worker took an offense to me simply spritzing the air with a perfume ..? like how else am i supposed to know if i want it. everything about my experience today was borderline infuriating. get yourselves and your place of work together before you approach another customer with that level of attitude.

Love this place. We discovered this store upon moving to the area were thrilled. The staff is…read morealways very helpful. They always have stuff in their back room that is fun to check out. I also find the quality here is bettetr than many boutiques. Happy shopping!

A gem in Mayfair Mall and maybe even the Milwaukee area! What a great store for the gal who loves…read morevintage-flair, feminine, baubles, and what cute shoes and boots! These black victorian-style heel booties with bows @the front of the store brought me in this week, and after stopping in a few times in the past, I had to divulge this time. Staff is friendly, and there are some unique items. Figure-8 scarves, purses, hair accessories, even some evening wear, and much of the store is reasonably-priced. Moto-bike leather jackets are trendy now and I noticed prices are lower than other stores. You have to check this store out.