Scheduled their signature (most expensive) massage but only got the regular one which wasn't a…read moreproblem till I still got charged for the most expensive one and the front desk girl didn't know how to fix it and said the manger would call and fix it in the morning which never happened and they haven't returned my messages.

I would give zero stars if I could. I have been struggling with intense back pain, and after a back…read morescan revealed it was a muscle issue, the kind woman who did my scan highly recommended the masseuse Emily at Spa Belle La Vie. She claimed Emily's deep tissue massages had helped her immensely. I called to book an appointment, but the earliest available slot was over a week away at 11 AM. The Friday before my appointment, the spa called to reschedule because Emily was no longer available. Her next availability was a few days later at 12:45 PM on a Thursday. I agreed to the new appointment. I arrived early on the day of my rescheduled appointment, only to be met with disdainful looks from the six women lounging around the front desk, chatting amongst themselves. After an awkward wait, someone finally addressed me, saying someone would assist me shortly. Only one person seemed to be working at the desk. When I was eventually shown to the waiting room, I received no instructions about what would happen next or where to put my new client forms. When the masseuse came to get me, it was not Emily. I asked about Emily's whereabouts, only to be told she wasn't at work that day. Furious, I returned to the front desk, where the six women looked at me like I was crazy and said, "Oh, we will reschedule you." This was the second time I had been rescheduled, and I wasn't about to let them waste any more of my time. I walked out. This situation boils down to one of three issues: the front desk staff is incompetent, Emily is selectively choosing her clients and didn't want to work with me, or they don't want to service a Black woman. The waiting room was empty, so they clearly weren't busy. No wonder this spa has such poor reviews. I try to give businesses the benefit of the doubt, but this experience was beyond frustrating. Why would I trust them to reschedule me again only to be disappointed? I'm still dealing with back pain and am no closer to finding relief. If anyone knows of good spas in Tuscaloosa, please let me know.

This is the ULTIMATE in luxury salons! Tuscaloosa is so lucky to have a beautiful salon and spa in…read morea brand newly renovated space. Light is abundant and the high ceilings and big windows just make it extra special! Kady is the BEST hair stylist with ten plus years expertise in cut and color. Owner Amy only hires the best - nail technicians, skin aestheticians,, tanning, lash extension specialists, massage therapists - FULL SERVICE ONE STOP SALON! Additionally a rooftop venue is available for your private functions! This is an awesome place and definitely worth checking out!

As a treat to myself before starting the school year, I booked l my first facial and massage today…read moreat Image Makers. Image Makers, Patty, & Katie W. Exceeded my expectations! Patty was a fabulous masseuse. She was very helpful and explained everything. I felt so relaxed! Katie W. was so gentle with her hands during the facial, my skin feels so refreshed. I will definitely be coming back for another facial with Katie soon. Thank you Image Makers!

I was a loyal client at BloGo for almost two years, consistently seeing the same lash artist,…read morereferring multiple friends, and spending thousands of dollars. That loyalty clearly meant nothing. After 5 weeks between appointments, which has never been an issue in the nearly two years I've been coming, I was suddenly told my scheduled 3 week fill had to be changed to a full set for an extra $80, or my appointment would be canceled. There was no warning at my last visit and no willingness to assess my lashes in person, as had always been done before. Most of their clients are college students who go home for Christmas break for four weeks, and expecting us I guess "not" to get lashes done during that time when the lashes clearly don't last that long! Does not makes sense. This was never a problem before, yet suddenly it became a reason to drop me as a client. Instead of working with a long-term customer, management decided we were "not the right fit." It honestly just feels like this decision was about charging more money, and that's all that matters to them now. Policies can change, but communication, consistency, and loyalty should matter. Unfortunately, they didn't here. I'll be taking my business elsewhere and so will the friends I referred.

I had a very nice experience. The girl took very good care of me and did a great job. She was…read moreprofessional, and I would recommend her to anyone. However, $100 for a face cleaning was just outrageous to me. It was a Valentines Day gift to me from my Fiancé. If spending that amount is okay with you, then yes, please go here. I, however, would never pay that again. Beautiful decorations the front desk girls to me were very snooty to me for some reason? I'm not sure what that was about. But even so, overall, it was a good experience. I got the Clean and Glo for $95.00 *

LOVE THIS PLACE! Amazing experience. Large location with lots so stations so easy to schedule…read more They were super friendly and got me scheduled that day Once i got there, they were so friendly and helped me with colors. Tony gave the pedicure and it was unreal. Best foot massage ivr ever gotten. Tina did manicure and im so happy with her also. Highly recommend!!

I had such a great experience here! The spa is very spacious and clean, I was expecting it to be…read morevery expensive but the prices were shockingly affordable for such a nice salon. I walked in without an appointment and was seated right away. Tony did my nails and he did an amazing job with so much attention to detail, and he is super friendly. It was $45 for an acrylic fill in, they didn't charge extra for shaping or gel. I'll definitely be coming back!

Lindsay is amazing! I get my eyebrow and Brazilian waxes from her. She is the only person in…read moreTuscaloosa I will let touch my brows. She is extremely knowledgeable and makes you feel so comfortable. Highly recommend!

I have been going here for about 8 months. I get a Brazilian wax. Lindsay is such a great waxer,…read moreshe makes sure you're comfortable, is very sanitary, and is very skilled in what she does. She is very affordable as well.I do not recommend calling to make an appointment since she is usually too busy to pick up the phone, schedule an appointment online. I would definitely recommend her to anyone who needed any sort of waxing done.

I purchased skin care products from their website via the shop app. My credit card was charged and…read more10 days passed. 10 days later, I received a message from the shop app saying that the package was returned to sender. There was no phone number to call. I somehow managed to contact them via email. I received a message saying they have no idea what happened without providing any explanation or refunding the charge. I would not shop here. They sound like a fraud.

I started laser hair removal for relief from a skin condition and I have to give it to Shannon…read more(laser tech), she's been very helpful and understanding! From suggesting other laser machines to ensure my skin doesn't break out from the heat of the laser to making sure I have aloe to reapply at home. If you're a guy in Tuscaloosa thinking about laser hair removal, you should definitely make an appointment with Shannon! Had no issues after my first treatment and I'm already seeing results.

I was contemplating having my brows microbladed, but after consulting with Tawanna, I was very…read morehappy I had it done. Her office staff was very professional a neat and clean environment. Tawanna have such a gentle touch when she is performing her services, she is very professional! And the outcome was AMAZING! She is the only one that I will trust with my face. #thegirlisgood

***UPDATE*** Some of the cosmetics in her line don't seem to…read moreagree with my sensitive skin, so I had to return them. However, she does do makeup consultations using cosmetics that the client already owns. She helped me to create a fabulous new look using my own makeup, and offered me some excellent product recommendations from cosmetic lines that I already know and love. The end result speaks for itself...I looked amazing!! You will too. Give this beauty bar a try. ***END OF UPDATE*** I love this place! Tawanna is just a breath of fabulous fresh air. So positive and so committed to making sure that everyone leaves her shop looking and feeling their best. My best friend told me that she had gotten a message that the shop was having a sale on lipstick, so she and I went by to see if we could find anything we like. Tawanna took the time with each of us to create a few looks that we absolutely loved! I told her I wanted to do something different than my usual berry colored lipsticks and glosses. She pulled me way out of my comfort zone with colors like Amaretto, Frosted Amber, and Hawaiian Fire. I really didn't want to try on the Hawaiian fire, which is like a bright red-orange, and is a matte color (which I think makes the wearer's lips look dry), but she insisted that I would love it. She framed the color with a cherry lip liner and let me tell you...these lips look GOOD baby!! She also helped my best friend create a gorgeous berry-toned look that compliments her chocolate skin perfectly, and is something that is practical enough to wear everyday. I walked out of that shop feeling like a million bucks. I left with a bag full of goodies and, more importantly, the confidence in knowing how to use them properly. Tawanna offered some really great recommendations for lip liner and lipstick combinations that were definitely different than anything I would have picked on my own. She also offered some really helpful application tips to help us refine and perfect our looks. Recently I've wanted to get a makeover but I had not found anywhere near me that offers those services. Stores like MAC and bluemercury have these "experts", wearing a face full of messy, caked-on make up, who are more interested in trying to get you to buy something (anything, whether it looks good on you or not) as opposed to helping you design and define your own style. I appreciate that Tawanna was not pushy or impatient. She was generous with her time and expertise, and as a result, I'll be back on Saturday for that makeover. Whether you need a look for your wedding day, a special day, or for everyday...this is the place to go. Tawanna is the consummate professional and I'm confident that she can help you find a look you will love!

I had an anti-aging facial with Peyton as well as a head spa. All I can say is WOW! She was…read moreattentive, explaining every step of both procedures and answering my questions eagerly and knowledgeably. This was the very best facial I've ever had and my very first head spa. I describe it as when you're getting your hair done and you want your hair stylist to just keep washing and massaging your head...that's a head spa. And she does it well! Do yourself a favor and schedule an appointment with Peyton!

Excellent small company! The owner is an absolute sweetheart and a huge asset to Tuscaloosa! Happy…read moreto have people like Morgan in our area! HIGHLY RECOMMEND their services!