You are now charging .10 for a bag? Didn't you make enough profit already on my purchase?…read moreDONE! Never go there again!!! Plenty of other pet stores to choose from! GOODBYE PETCO!

What you'd expect from a chain store…read more Fine place to pick up supplies and equipment. Check the prices, though, as they can be high- And price matching is easy. Customer service can be VERY lacking in the store. I've gone in before, on several occasions, looking for fish, and despite many employees in the store hanging around 'yapping' with each other, have not been approached and asked if I needed anything. Honestly, the only reason I would buy a fish here versus the local fish stores is that sometimes certain ones go on sale for $1, and if I need a lot of them for a tank, the price is too good to pass up. Otherwise, the selection and knowledge at the local fish stores is MUCH better.

I've been in the aquarium hobby for over 20 years, and I can honestly say this is the BEST fish…read morestore I have ever stepped foot in. Finding a shop that truly cares about the animals is rare, but this place is in a league of its own. ​The first thing I noticed was how immaculate the facility is. Whether you are looking at the freshwater or saltwater sections, the tanks are crystal clear and the livestock is incredibly healthy and active. As any veteran hobbyist knows, store cleanliness is the biggest indicator of how well the fish are treated, and this place is spotless. ​I had the chance to speak with the owner during my visit, and I was blown away by his expertise. It's refreshing to talk to someone who isn't just trying to make a sale, but actually understands the science and care behind a thriving reef or planted tank. They have absolutely everything you need to start, maintain, or upgrade an aquarium, regardless of your experience level. ​I know it's tempting to look at big-box retailers like PetSmart for lower prices, but you truly get what you pay for here. The value of starting with a healthy, quarantined animal and getting expert advice is priceless. I've officially found my new home base for all things aquatic--I won't be shopping anywhere else from now on. 10/10 recommend!

We've been customers at Bermuda Triangle Aquatics for the past five years, relying on them for…read moreeverything our aquarium needed, live rock, water, fish, supplements, you name it. Our tank ran flawlessly for years, a stable 36-gallon saltwater setup that we maintained meticulously with no issues whatsoever. That all changed when, after 2.5 years without adding any new fish or livestock, we decided to purchase one from their store. Not long after introducing it to our quarantined system, the new fish brought in Ich, contaminating the entire tank. We lost two healthy, long-term fish as a result. Nothing else had been added to the tank in over two years, so the source was unmistakably clear, this fish from Bermuda Triangle. I get it, diseases can slip through in this hobby sometimes, and we're experienced enough to know the risks. But we reached out to the owner politely, asking if he'd consider even a small concession, just a few dollars off to help offset the cost of replacing the lost fish. We weren't demanding free replacements or a full refund; just some goodwill gesture for loyal customers. After a lengthy phone call, he adamantly refused any kind of help or accountability. It was shocking, the owner is a piece of work, showing zero willingness to stand behind his sales. There are far better, more reputable options out there, like stores in Hixson or reliable online suppliers who actually care about customer satisfaction. Skip Bermuda Triangle for anything live; the risk of introducing diseased fish to your tank isn't worth it. Weak ownership and poor service--1 star only because of our past purchases. Stay cautious.

Great store for fish and supplies. Owner Ethan is very knowledgeable and supportive of the aquarium…read morecommunity. Met many great people through the Chattanooga Area Aquatics Society that he started.

Over priced save your money and go somewhere else. Got some fish here and they died within a few…read moredays. All the other fish have gotten from other places are still going strong.

Been in a couple times over past year or so and my first trip was a young man who explained they…read morewere reorganizing the saltwater in the store. The store and tanks were filthy. Went back a few weeks ago and there was an older man with long beard on the phone. All I saw was a 4' square frag tank that was pretty dirty and no other salt fish. Freshwater tanks were dirty. I hung around for 5 minutes hoping to ask a question about when they order salt fish but he never got off the phone. I finally left and won't go back. He could have at least said hold on I'll be right with you but he barely looked at me and didn't acknowledge me at all.

Cant say enough great things about this fish store. Very friendly, knowledgeable and kind. Would…read moretotally recommend to anyone starting a new tank like us and needing advice.

New Owner as of two days ago! We're new in town and love to hit up all the reptile stores. So here…read morewe are. The owner was super nice and knowledgeable and would love to work with us in the future when we're ready to sell some of our baby geckos! Anyway, the store is huge and spacious with a variety of reptiles, fish, and some birds with the accessories to match. I'm sure it'll look even better once he's all done putting his final touches on it! So if you're in the neighborhood stop on by and support this small business!

BY FAR the best coral store anywhere near here- and I e looked all over Knoxville, Chattanooga,…read moreAtlanta and even up in Nashville. Awesome selection of corals- lots of softies, lps & sps, and an AWESOME zoa tank. Prices are great- and the corals are all healthy and bright. They also have a nice, but limited, selection of fish and inverts also at great prices. They aquaculture a lot of their stock in house.

I hired Aquatic Marine to install and setup a tank in my home and was promised "magazine quality"…read more Nearly a year later, we weren't close. I became frustrated with the tank when there was no end in sight, the work was chaotic, scheduling was near impossible, and I discovered that even after paying for routine maintenance none of my equipment had been properly maintained. I decided it would be easier to just start over with a smaller tank, so I gifted my larger tank to the owner, Kinny Parrott, and purchased a much smaller tank that I thought would be easier for them to actually finish and gave them a chance to live up to what they had promised. He and his service manager agreed with no hesitation to store my equipment and livestock until the new tank was cycled and ready to be setup. Instead, they misplaced half my livestock and his service manager came by one evening without any notice and dropped the rest of my fish into the tank before it was cycled and my gem tang and yellow tang both ended up dying. I sought out help from the store to try and save the rest of my fish, and an hour later, received a call from Kinny stating he was firing me because I was bad-mouthing him to his employees which was not the case. He lacks professional courtesy and the skills to deal with any sort of conflict and is one-sided in his beliefs. His communication style is quite aggressive and dismissive, which makes it hard to have an open and honest conversation with him. He proceeded to yell at me and told me that they would not be doing my install anymore and he was not going to return any of my equipment. He threatened us with attorneys and blamed me for being "too hands on with my tank" and said I had unrealistic expectations. He yelled at me on 2 different occasions using me as a scapegoat for both his personal and business issues and never offered an apology for unleashing on me. For months, he had told me that his service manager was overloaded, overworked, and on the verge of burnout and promised changes that never came. When our relationship ended, I was left feeling like their internal problems were passed onto me and I was fired as a result. When I got upset over being fired for no reason and him holding my equipment hostage, I got mad and Kinny proceeded to tell my wife that I must be bipolar. He finally agreed to return a fraction of my equipment after a battle, and several parts were still missing. He still has thousands of dollars worth of my equipment in his possession not including the tank. After gifting him a new tank, purchasing another tank without asking for any sort of discount, and spending thousands of dollars at his store, I was left feeling incredibly taken advantage of. I could go on and on about the customer service, problems that occurred during our time together, and retracted promises, but am hopeful that this brief glimpse into my experience will help prevent someone else from being lied to and taken advantage of. I had been warned about getting involved with Aquatic Marine, and looking back, I wish I had heeded the advice.

The whole staff was super friendly and knowledgeable. They had a great selection. Brennan was…read moreespecially helpful and knowledgeable. I would recommend this place to anyone looking to purchase fish/accessories/tanks etc. Brennan top notch 10/10 employee!

Judging by the way it smelled upon entering the building, I assumed there would be dead fish…read morefloating or stuck to the filters but they all were like alive and kicking! So that's a plus. Not much variety. Didn't see much saltwater tropicals either. I asked about Betas they said they had ONE in the whole building placed out of the way. Kind of a dim and grubby vibe. Mostly seemed like a hang out for 50+ big bellied creeps.

It's like a hoarder's paradise. Many fish, some very large and old. The most disturbing thing were…read morethe chinchillas in the lower level where all the junk is sold. Dirty crowded wire bottom cages. The animals were quiet and looking depressed. Not even sure they are socialized as they did not respond to me at all. Talked to the owner who stated his son cares for them and they've just gotten out of hand, reproducing a lot. Geez- separate them! He stated they are not selling much. Geez- stop letting them reproduce if you can't sell what you have! Asking price very high, but owner states they will probably take them to the auction and get a lot less. Geez- if you know that, lower the price NOW! I found the whole store dirty and depressing. Garbage was piled up outside the door and an open compost pile of animal bedding out back.

The instant you open the door you'll understand why they have a one star review…read more The ammonia smell will knock you out. This comes from filthy cages for the rodents. I'd give them a negative star rating if I could.

For those who have been to Wicks's water world and know her personally she is amazing woman who has…read morededicated her life to wicks water world and she doesn't even take time for herself. She has been open since 1993 and has committed herself to caring for animals and her customers. Wick is getting up in age and she hires people to work and help with daily chores at her business, so why can't these workers see she needs more help physically to keep environments clean and safe???? They should be responsible for things that is hard for her to do now! Wick is a wonderful person, cares and knows all about every animal, even hand feeds baby birds every day and night! For her sake employees need to step up and help her/ Help her! Be proud of the opportunity to work with this dedicated/Animal Loving/Compassionate woman!