I took my senior dobie in today for a grooming ... she did a great job , I will use her again ....read more

Just moving to the Belton area we needed to find a good groomer for our two Shih Tzus. Well we…read morefound a hidden gem in Nadine! We have been there twice now and are very happy with the results. Our babies go in looking a hot mess and come our red carpet ready. She not only give each dog personalized attention they are not sitting in a kennel for hours waiting their turn. HIGHLY recommend Fur-ever Fabulous Pet Spa.

I would not leave my dog anywhere else but with Vicki & Lauren at Stillhouse Luxury Pet Hotel. The…read morefacility is pristine and the lobby looks like a luxury boutique hotel. They are so experienced, knowledgeable and fastidious when caring for your fur baby. I'm amazed at how much they have learned about my dog while she was with them. Each pet is their special client and receives individual attention. I can't imagine leaving my Missy with anyone else. They are a 5 star pet resort!

Picked up dog dehydrated and sick. Was given no updates something was wrong. Was not asked to sign…read moreanything. Lack of professionalism. They want to throw pets in a room and not care for them.

Took our GSD here and had a great experience! She liked the staff and so did we. She looks so much…read morebetter, smells good, and feels so soft! They did a great job with her shedding too!!

Staff is friendly and they take good care of my dogs. I trust them and will use their service againread more

I have always taken all my pets here for baths, boarding and hair cuts. They treat your pets like…read morefamily. Your pets are clean and happy when you pick them up. I wouldn't go anywhere else.

Dr Roberts took great care of our Indiana Bones!…read more Major SHOUTOUT to KRIS, she is truly an AMAZING CANINE STYLIST-GROOMING EXPERT! ERIC ROCKS TOO!! Our pup was a hot mess and now she is absolutely adorable in her new puppy cut! I appreciate the professionalism, loving care and teaching me how to work w/my highly anxious pup & home grooming Tips & tricks .... OUTSTANDING EXPERIENCE! The front desk Team does a terrific job taking care of all our needs and concerns w/super fly response time!Thank YOU!!!

I have waited to write this review. It is going on two weeks now and I feel I should share my…read moreexperience so potential clients can be aware of what happened. Understand I know animals get ill and pass that is the cycle of life yet as clients we trust and follow our vets guidance to hopefully heal our furbabies. My cat Momo was a thyroid cat I brought him into the clinic due to not eating. Bloodwork showed an infection and he was very dehydrated not to mention he lost half his body weight. The vet a young lady suggested keeping him in house overnight for fluids and to monitor his eating along with antibiotics. OK no problem. Update next date doing better but still not great needs more fluids and eating but still watching give it another day. Pick up 1030 Saturday. OK Saturday at 1030 I was in a patient room when a young male tech came in and said he didn't eat so I would have to force feed. I said that wasn't what I was told yesterday he kinda looked lost. He then went to get my cat Once he brought me Momo I saw a cat laying down head flat no movement. I called his name no movement I opened the cage no movement. I lifted his head dead weight and his eyes dilate fix straight ahead. I looked at the tech and said how dare you bring me my cat in this condition without a vet and with not explanation. Momo was standing and aware of surroundings when I left him here two days ago and now he is at deaths door what in the hell did you guys do and why wasn't I notified!!. He said should I go get the vet. Is this guy for real!! I will not write what I was thinking. I just said yes now. Well older male vet comes in and proceeds to tell he looked over the blood work and could tell right away he was in kidney failure and ME keeping him in the clinic for two day over stressed him where his body gave out. Yep you read it. I caused the death of my cat because I followed the vets directions. I told him thats not what you co worker vet said. Well, i could have told you it. Yes arrogant ass. Nice thing to say as my cat lay dying due to your clinic incompetence. I said we needed to put him down . So I lost Momo that Saturday I want to say this is the 2nd review I posted on a vet clinic. Both are on this clinic . First one 2yrs ago they refused to see a cat they were treating who was in a coma dying because I didn't have an appt. Then told me the emergency vet cost about the same amount of money to put a cat down anyway. Now this being blamed for going along with what the vet said. Understand I brought all my animals to this clinic for years and loved them. They had outstanding vets some of the best I ever came across (I moved from plam springs and also dealt with orange county vets) I was thrilled to have found them. Slowly the vets moved to where it is today. I will NEVER step foot into this building again. I just want you to know I was a devoted client 100% never again. Just be aware and careful I want all furbabies to receive excellence love and care.

I can't say enough good things about this business. My doodle girl looked the best she ever has…read moreafter coming from the groomer! They are super nice and it took less than two hours! We've been having to leave her at other groomers for five hours or more! I am so thankful to have found Pawsitive Creations!

We will NOT be back after this last stay. My two dogs boarded for ONE night this last go around…read moreand my beagle ended up with a torn acl. BUT because they have her on camera walking normally out of the facility when I picked them up, they are refusing to take responsibility. My dog was lifted in and out of my vehicle by me, my dog has not been subject to any unusual day to day activities since I picked her up. She started exhibiting her symptoms as soon as we got home. Previous stays have resulted in Urinary tract infections in both my dogs on separate occasions which leads me to believe my dogs weren't getting adequate water and their room wasn't kept adequately clean. BUT the owner of the facility basically told me I was a crappy per owner and they could have come to boarding already sick. (Total bs). My Great Dane has come home with screaming raw abrasions on her elbows more than once and I'm pretty sure it's because they remove all bedding from the room HOURS before they get picked up and she is forced to lay on the concrete. I tried to voice each concern with the owner separately in a phone call, not only was he flippant and rude, he barely let me get a word in edgewise over his constant excuse making. He pretty much told me to never bring my pets back to the facility as they'd be better off without my business, and I sure as hell won't be! I worked for a 13 room luxury boarding facility for 2 years before we moved to Texas. Never in my life have I dealt with someone so nasty and rude.

I boarded my 2 small dogs from April 23 - May 10, 2022. Upon picking my dogs up on May 10, 2022 I…read morenoticed my one dog right eye had a lump of yellow/greenish stuff. I asked the woman who checked me out, how long had my dog eye been oozing the stuff and she said I just got back let go ask. She returned and told me that no one noticed anything. I then asked, so my dogs had no interaction with other dogs per my request, did they not have interaction with the staff. I called my pets veterinarian office in the presence of the same staffer who checked me out. I paid $75.00 for an emergency visit. Upon completion of my visit to the veterinarian, I returned and told the same woman my dog has an eye infection which she did not have when I dropped them off. I presented her with the receipt from the visit and requested reimbursement. She said she'd let the owner know. NO ONE FROM THE ESTABLISHMENT HAD THE COURTESY To CONTACT ME AND ASK HOW MY DOG IS DOING. Jerome the owner requested that I get my dogs veterinarian to write something stating that they caused the problem. REALLY? They identified the problem and treated my dog along with prescription. My biggest problem is no staff could say when they first saw the problem with my dog. They had my veterinarian information they had 2 different contact phone numbers . I left a small bag of IAMS dog food , when I picked my dogs up I was given the bag of food almost with the same amount of food in it. Both of my dogs lost 1 1/2 - 2 pounds and I have the proof. It's very obvious they weren't fed as I informed they are self fed. Bottom line, Board here and hope nothing happens. Lesson learned, I'll board at the luxury pet hotel next time. They give you a link to your dogs room and because they have nothing to hide, you can check in on your pet children at any time and see how they are doing. It will be worth it.