I have spent the past four years living at university square apartments so I can safely assure you…read morethat you do not want to live here. The rent increases year after year are quite a lot to deal with, but are nothing compared to the inconvenient maintenance work plaguing all of us living here that never seems to actually fix any of the existing problems with the apartment complex. the water is often completely shut off multiple times a week for hours on end; for entire days, several times a month you are expected to be without running water. They often spring inspections on you with sometimes as little as 24 hours notice saying that they will come by some time between the hours of 9am and 5pm to do surface level work on the units in order to charge more next year without actually improving your quality of life at all. They expect not only that you are available during these hours, that your pets are crated for the entirety of this eight hour window, and also that you are not to use your apartment that you pay more and more for every year, during these hours. Communications are one sided, with letters being placed on your door right before they leave the office for the day, giving you no time to respond to them. Emails are often sent out saying that they are out of office, leaving early, or otherwise unavailable during their posted office hours. several times I have had to leave work early to try to visit during these office hours (which are likely the very same hours which you work at your day job) only to find no one there. On another note we strive to keep our patio looking clean and tidy while we see others' full of trash and random assortments of things; yet we receive letters threatening monetary fines, for example, for having potted plants placed in the gravel directly outside of our apartment. If you would like to save yourself some of your sanity I highly recommend you look somewhere else.

I love this apartment complex…read more It's within walking distance to NAU (just across the street, about five minutes away from north campus), downtown is fairly close, and there are a few grocery stores within walking distance if you don't own a car. Great for students. I thought that the apartment was priced appropriately given the proximity to campus, comparative to other apartments in the vicinity, University Square is quite a bit cheaper. The apartments themselves are nice and come with all the basics you need. The layout of the apartment is sensible, and the private bathrooms in each of the bathrooms allow you to have some privacy if you're living with roommates. The units are quite standard and aren't luxurious by any stretch, but they provide all I need and I enjoy living here. Last of all, the staff and events they hold made me want to give this apartment complex five stars. A little while ago the complex was taken under new management and they're doing a fantastic job. The staff are genuine and nice and I always enjoy talking to them, they put on events twice-thrice a month where there's (tasty!!) free food, and opportunities to win things, it's always fun. I'd recommend living here.

Don't live here to go to college. I blame this place for making my college year even more…read moredifficult; the wifi is so slow it's hard to do assignments, my power went out MULTIPLE TIMES while living here, all the time power goes out and you are out of luck until tomorrow no way to finish assignments unless you use your phone. I got charged a bunch of fees for "wall damage" and repairs, when I have photo proof of there being none, when I complained the management team said it was too far past the time I'm allowed to combat it ?? It cost me so much money to live here, I had to go to the other side of campus to print out materials for my classes because you only get like 5 pages for free. Overall bad experience.

My daughter left the dorm room cleaner than when she moved in but still got charged for a cleaning…read morefee. Also was charged for water usage which should be included in the rent. Sent multiple emails to manager Ashley who was unresponsive. They take advantage of college kids because there is limited student housing in Flagstaff. It's a shame.

I've lived here for almost 3 years. Here's my experience:…read more - Located on campus, and is housing for students only - that's great! - NAU Police enforces campus law here - which is great - and don't worry, you'll get to know them pretty well...they are here a lot! - Managed by American Campus Communities (ACC) - that's not great! - ACC needs to improve in many areas. Here are some examples: 1. Summer of 2025: sent out an e-mail that mattresses will be replaced. By the end of the summer, I didn't get a new one and had to reach out to them to find out why. Oh- they didn't order enough. Too bad, I don't get one. Even though my flat sad mattress is from 2014 (original from when Hilltop was built). 2. In the Fall (September), Hilltop starts sending out "RENEW NOW FOR LOWEST RATES" e-mails to their current residents. I renewed early (reluctantly, but in prior years, that was always the lowest rate. And, I did like the convenient location on campus). A few months later, my room style was priced $240 lower PER MONTH than what I signed on my contract. Apparently, ACC didn't account for classic Supply and Demand principles related to the increased supply of student housing (the new Park Place apartments offered much nicer, new apartments for less than old Hilltop's prices). So Hilltop was forced to lower their prices to try to fill the community (I was told they never did get it completely filled). After contacting the Hilltop management and begging for some kind of discount or concession (even just free parking), they said absolutely not. Essentially, a big "FU" to me. They claimed if they lowered my rent/ re-did my lease, they'd have to do it for everyone who signed early. I later found out that they indeed DID let certain students re-do their lease. They also decided to later offer 10 month leases only, and let some people change to those but never notified or offered that to residents who had signed early. That would have been beneficial to me. I see that now they offer 'lowest rate guarantees', so they must now realize how terrible they treated some of us. But, Hilltop, I am sorry...it's too late in my case. You got an extra $2,880 from me. I hope it was worth it...I will never, ever recommend an ACC property to anyone I know. 3. Maintenance personnel over the years is hit and miss - some are very nice, and some clearly don't like their jobs. We had an issue with our front door not locking and at one point they wanted us to just leave our apartment without being able to lock it. It's a long story, but just one example of how they don't care about our safety. 4. They have a rule stating you cannot lock any type of bike or scooter to stairwells or walkway railings (lock it to the bike racks only), but they never enforce it. I've had to maneuver around bikes, e-bikes, scooters when walking to my front door many times. I think this is against fire code, too. 5. They advertise package lockers. BUT, they're only accessible during the (inconvenient) office hours. The office is completely closed on Sundays. Since I first moved in 3 years ago, they've drastically decreased the hours that the office and amenities are open. 6. The only amenity you can use when the office is closed, is the gym. Nothing else. 7. The Zego utility bills keep increasing and nobody can explain why. 8. Parking lot becomes one large sheet of ice in the winter. They are too lazy to properly plow the snow. Good luck! 9. Finally, the entire flooring replacement project is likely breaking some kind of Arizona landlord-tenant laws. They are forcing students, during the school year, to pack up their entire apartment and vacate for a few days. WHAT? Oh, and they 'hope' they are able to clean up all the dust before you occupy your apartment again. Oh, and there might be fumes from the glue. The note they leave on your door, prior to starting the project, states conflicting construction dates. They should be providing alternate lodging during our construction dates, but because ACC is focused on the almighty dollar (and NOT you, the student, even though their website says otherwise), they would never do that. There's a lot more I could say. And if ACC posts a reply saying they'd like me to reach out to discuss these issues...I already have reached out, as have other residents. ACC will not resolve things and will not care. Please choose your student housing wisely.

PARENTS BE WARE!!!! This is my own personal experience as a parent, with Hilltop Townhomes managed…read moreby American Campus Communities. I would give them zero stars if I could. They allow students the access to fraudulently renew leases with their parents as guarantors, then try to hold parents responsible for "auto" renew leases. This is absorb and against real estate law in Arizona. Please be aware of this scam. I am sure many parents are held illegally responsible for leases that they did not renew. Please reach out to me if you have been impacted.

I would say not worth it overall. Sure, utilities tend to be a bit cheaper, but for $784 per month…read morein rent, I would expect the rooms to be a tad bit bigger. I believe the private bathroom was probably a bit bigger than the actual bedroom, but still nice interior I guess. People in front office are pretty nice. Mail can be a bit of a hassle sometimes, but it is what it is. However, don't even get me started on the parking situations. The day I moved in, we were told that my dad could park out front by the curb while we unloaded, he just had to put his hazard lights on. From that day on, I saw everyone doing that: people moving in, people moving out, food delivery people. But recently I got a citation for doing what I've been doing for nearly the past several months! I was apparently parked in a fire lane, designated by a sign. But obviously nobody listened. Maybe if you really don't want people parking there, paint the curb red? Just a suggestion.

I wish i could give skyview 0 stars!! Our wifi goes out for random times for days to weeks,…read moreMaintenance can enter your apartment whenever they want and they don't have to have a reason or a specific day! They increase your rent randomly and don't have an explanation for doing so! They also will charge you random fees with no reason and when you confront them they try to come up with a reason and can't! DONT LIVE AT SKYVIEW!!

Great amenities, accommodations, and student support, but you'll pay for them. While campus housing…read moreis priced at the national average, living in a dorm isn't naturally peaceful. If you value quiet, you'll probably be disappoineted. Studying and sleeping can be difficult due to dorm noise. It's hard to get into a university apartment because there is a waiting list and units are typically reserved for upperclassmen and persons with specific disabilities. It can be expensive to live off campus. While you can use your grant and loan monies towards rent, there's more costs involved: bus passes, parking permits, icy roads, rain, and snow. Finding a parking spot isn't guaranteed. Most off campus students have jobs--PT or summer-- to cover expenses. Family support makes on-campus living easier because you can go home for breaks and holidays. It's much harder on independent students to live a traditional college lifestyle. Flagstaff is generally over priced. Despite this, I am happy that I attended NAU-Flagstaff. I lived on campus, paid campus tuition, but got special permission to take all my classes online so I could have an open work schedule. (I was paying off a car and credit card.) It is hard to get a job in Flagstaff due to the overwhelming number of students trying to find one in a mountain town. Flagstaff is technically a city but it feels like a town. I completed a major in Parks & Recreation Management. My emphasis was Human Health and I did study abroad with NAU in Costa Rica. I am happy that I attended NAU for both the program and location, which is what brought me to the university. (I had considered PA and FL, but want to live in the Wild West instead.) However, I don't know of a single person who likes Dr. Charles Hammersley. His teaching style is so-so and his assignments often didn't correspond to our reading material-- like our own textbooks. I have had discussions with other older adults whom also have had professional jobs prior to taking his courses. All of us were in agreement that he was frustrating. Worse, he is one of the rudest people I have ever met and not open to feedback. He has a pretty bad reputation campus-wide. His courses were difficult not because of the material but because he is a difficult person. I am bringing this up because, by all appearances, it doesn't seem that NAU has done anything about his behavior although the university averages about one formal complaint about him per week. (I am friends with a person in that office!) What makes this a hardship on students is that he teaches the upper level PRM courses; so, you can't avoid him. Altogether, this affects your life and your GPA, causing unnecessary stress in a major program about recreation, health, happiness, and personal growth. It's ironic. NOTE: If you want a job a the ski resort, you'll need 4WD to get there. Most "cool" jobs and PRM-related jobs will require you to commute 30-90 minutes from campus. I moved out of state for several paid internships that provided cheap or free housing in the form of bunk houses, trailers, and historical adobe cottages. I also rented bedrooms from locals loosely affiliated with my employers. I have also lived out of my Prius for seasonal jobs. (If you do this, I would suggest an SUV with tinted windows or stealth camper van because car camping is often illegal. Doing out of a Prius was super uncomfortable.) Of all the college programs in the world, the only ones that I would ever suggest be completed online (after freshman year) are ones in parks, recreation, tourism, sports management, and hospitality. That's because experience matters as much- if not more- than the degree. If your program is offered online, you can work and attend college at the same time. These degrees are not rocket science. Before make any decisions about NAU, call around to housing options on and off campus. Schedule campus tours. Do online research. Try to interview current students and RAs without filters.

This small to midsize university is nestled in the mountains of beautiful Flagstaff, Arizona. The…read morecampus is lovely and all of the students that work. The tours are extremely friendly, personable, and knowledgeable!. In addition to the great location, it's walking distance to the downtown area of Flagstaff, which is just delightful. Great shops, plentiful, coffee, shops, record, stores, bookstores, etc. It really has that small hometown feel. :)

Our experience with Yugo Flagstaff Grove (August 2024-July 2025 lease term) was unacceptable…read moreoverall. When my daughter moved in, her unit was in awful condition with a strong cat-urine and ammonia odor that made it unlivable for several nights. We had to make other arrangements while the property replaced the carpet, repainted the room, and replaced the base trim. Although the staff were friendly and repairs were eventually completed, management refused to take accountability for the situation. They declined to waive a small $65 move-out fee and even misapplied Fair Housing law as their reason. A simple gesture of goodwill could have turned things around, but instead management hid behind misinformation. We will not be recommending Yugo Flagstaff Grove to other students or parents.

After moving out in July, I received a statement in August claiming I owed $800 for carpet damages…read more The carpet was in the exact same condition as when I moved in. There was no excessive wear, no stains, and no damage beyond normal use especially considering how little I was actually there. I emailed management multiple times asking for proof of these damages, such as photos or documentation. They never responded and refused to provide any evidence. Based on this, I truly believe they charged me a full month's rent disguised as "carpet damages" because the unit was empty and they wanted to recover lost rent. This experience felt extremely dishonest and left me feeling scammed after being a responsible tenant for an entire year. I'm writing this review in hopes of saving someone else from going through the same situation. Be very careful when moving out and make sure you document everything

FYI: FREMONT STATION APARTMENTS have been a nightmare to deal with this past year. My senior has…read morelived in 3 different apartment complexes over these past 4 years and Fremont has been by far the worst. The staff and management have been rude, uninformed and inconsistent. And the common areas are DIRTY (walking down the carpeted hallways is a nauseating experience). The worst part? They charge more rent than either of the other places she's lived. I do not recommend it.

Number 1: NO PARKING, if you don't get a parking pass before they run out, you will get towed and…read morehave to fork out $300+ to get your car back every time. Number 2: THE TRASH, they rarely clean out the trash rooms if ever, and the trash cans at the bottom of the elevators are always flooded and spilled out onto the floor, biohazard smell and if you have a dog you have to keep them on a tight leash so they don't eat something that's been rotting for days. Number 3: PETS, like mentioned, this place is all indoors where all apartments are accessed through the inside, and the floors around the stair doors are filled with piss stains from dog owners trying to walk their dog, it reeks and they haven't done a single thing about it. Sometimes if you're lucky you might happen upon a puddle in the elevator! Number 4: THE MAINTENANCE, roommate literally tore the thermostat clear off the wall and then moved out the next day with no repercussions, and we were still charged the same utility bill for the two months it took them to fix it. There was a whole ass inoperable moped in the living room for pretty much the entire term, and the front office did nothing about it. (I'll attach the photo I took if I can find it), Another time, a guy unlocked and entered my room while I was watching a TV show and started looking around my room "for damages" in the middle of the second half of the term, I don't recall hearing a knock or an announcement, but they had supposedly sent out an email earlier in the day. Number 5: THE FEES, $150 redecorating fee they give you so they can do absolutely nothing to your unit before you move in, I'll also include the fees they're gonna put up my ass after cleaning the common area alone while all three of my other roommates left a month ago. I don't smoke or drink, but I just cleaned up 50 empty liquor bottles and scrubbed resin off the shitty floorboards for the past 3 days in their honor. Don't live here. Edit: since I haven't been charged the fees after moving out yet, I'll come back and remove that part if the opposite happens, until then I won't keep my hopes up. As a side note, the staff is actually pretty nice despite the cons, but I don't rent an apartment for the staff, I rent it for the conditions.

The hot tub was closed for 75% of my lease, and none of the bathrooms (gym) ever had toilet paper…read more Also only HALF of the residents are allowed parking.

Beware. Total ripoff. They say they have an apartment and get you ro pay a NONREFUNDABLE $375.00…read morefor an application. Then magically, there is no apartment and your out $375.

Friendly and welcoming staff. Pool/spa are best during the summer. Love the apartment layouts and…read moreare very spacious which come in handy for the holidays.

My experience with Elara was perfectly fine. My rent was not insane as I got it discounted and…read morelived with two roommates. When I moved in it was a little messy due to prior tenants, but when I raised my concerns to the office I got a 200 dollar credit / discount for the month on rent. The office puts a lot of effort into monthly events and the hallways are cleaned regularly. I personally never smelled anything other than cleaning supplies in the hallways. Now, are they the nicest apartments ever with the nicest appliances? No. but it is nice compared to other Flagstaff options. Maintenance is reliable when you need them to come in. My door worked just fine, but the big doors to the building do tend to be a bit broken. Still, security patrols at night. If you are thinking about living here, don't let the bad reviews scare you. I did not have those experiences, and it was an overall pleasant place to live!

I was asked to leave a review, and unfortunately my experience did not reflect the price I was…read morepaying. From the very beginning, there were constant issues that were never properly resolved. At move-in, I was given the wrong mailbox key. I didn't realize it until I was expecting a package. I was told to keep the key, even after I explained that it was inappropriate and potentially illegal for me to have access to someone else's mailbox. I never received the correct key, which leads me to believe my key was likely given to another resident. I also paid $85 per month for parking, yet my parking pass was broken at check-in. I was told it could not be replaced, despite paying for the service. The property's cleanliness was another major concern. The hallways were consistently filthy, with visible trash and even dog feces left on the floors. In addition, the main entry door to my building was frequently broken, creating both a security and convenience issue. One of the most frustrating experiences occurred during the property's "audit," when I lost an Amazon package containing materials for my graduate project that was due just two days later. This caused unnecessary stress and inconvenience. To make matters worse, the renters insurance recommended by the apartment complex was later rejected as an approved policy by management. As a result, I had to pay for two renters insurance policies for an entire month. After moving out, I was also charged $115 for damages that were already present before I moved into the apartment. When I called to dispute the charge and requested to speak with a manager, the receptionist, Nicole, refused to transfer me. She told me she could not guarantee that a manager would return my call, leaving me with no meaningful way to address my concerns. Overall, I expected a much higher level of professionalism, maintenance, and customer service for the amount I was paying in rent. Instead, I experienced repeated administrative errors, poor communication, unclean common areas, security concerns, and a lack of accountability. Based on my experience, I cannot recommend this property.