I had to ship a guitar and Ted Brown music helped me with a box, etc. I asked how much and they…read moresaid no charge. The store is very nice and the people are great. They have many instruments to choose from and the store was very well organized. As a business owner myself, I value the personal attention they gave me. I don't live in Richland, but if you need any music items, please go to Ted Brown. You won't be disappointed. Sincerely, Roger W. Skaggs

I took my twelve string electric guitar in because some areas of the frets near the headstock were…read moredead and it was useless. I wasn't sure what the problem was, but they figured it out almost immediately. The guitar tech (maybe Bob?) took it in the back room and fixed it in about ten minutes, maybe less! While he was doing that, one of the salesmen and I were talking about unrelated items (sound issues at concerts), and he was answering my dumb questions - in other words, he was keeping me entertained with small talk. I cannot speak highly enough of those people. I don't go to their store a lot because I don't need to buy a lot anymore. But every time I do, I have no trouble getting waited on by knowledgeable and friendly people. They aren't pushy - I always have to approach them rather than them hounding me, and that's the way I like it. ~Greg

Great service! Very knowledgable and was wonderful with my 12 year old son. Let him help and look…read moreinside.

From the owner: Dickerson's Tri-City Pianos is a local piano store in Richland, WA offering piano rentals, piano…read moretuning services, professional piano lessons & more. We cater to music enthusiasts in the Tri-Cities and surrounding areas with quality, fair priced pianos.

Great find! Gem of a little vintage instrument store run by a wonderful and knowledgeable owner…read moreDennis...... opens his doors to bluegrass jam sessions and sells and trades/consignments used stringed instruments of all kinds ... special limited hours open but also available to talk or discuss sales conveniently by appointment...kinda hidden above the Artmil designs store.....check it out!!!

Dennis is great to work with. He is knowledgeable and understands the importance of answering any…read morequestions that you have. I appreciate his honesty and thorough communication throughout the entire shopping/purchasing experience. It was a pleasure during business with Spiritwood, and Dennis in particular.

My family and I have used Kastl Express for 6 years now and couldn't be happier with their service…read more Max the owner is great, always willing to help wherever he can, gets you scheduled in as soon as he can and will even stay late just to get you in sooner. Professional, kind, honest, and above all else handy! He has put together furniture, installed blinds, moved appliances and furniture, installed the appliances, fixed smoke detectors and ceiling fans and this is just the services he has performed for us in the last year. He even moves the large stuff like pianos and pool tables. HIGHLY RECOMMEND!

From the owner: Kastl Express Tri-…read moreCities Movers We have over 20 years experience in moving and relocation. We know that having a moving plan is essential. We understand each client has a different moving situation. So we meet at your table to plan your move, and work out the details in order to streamline your move.