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    The Haunted Hound

    4.4 (7 reviews)
    Open 9:30 am - 6:45 pm

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    Response time

    12 hours

    Response rate

    100%

    Services - The Haunted Hound

    Bath and groom only

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    Before her haircut!
    Quetzia R.

    I have nothing but great things to say. Lexi came to my home & her energy/personality were very welcoming & kind. She is a great communicator & answered my questions & listened to what I wanted for Muffin. The haircut came out so perfect & she also cleaned up after herself which I never worried about but just thought I'd add that in since she does work in peoples home & in case anyone was worried about that I wanted to let you know there's nothing to worry about. Muffin smells amazing! I promise you will not be disappointed. Call and book your appointment with her, your fur friends deserve her treatment!!! Thank you Lexi! See you again!

    Before his cut

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    3 months ago

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    Allexis B.

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    Camp Run-A-Mutt - Chula Vista location

    Camp Run-A-Mutt

    (486 reviews)

    Their whole staff is great at working with my dogs for daily kennel and long term boarding.read more

    Are they under new ownership? What has changed?…read more We've used Camp Run-A-Mutt several times over the years for overnight boarding and have always had a great experience, which is why this recent stay was so surprising. When making the reservation, I noticed that a few of my dog's vaccinations would expire during his stay. We took care of getting them updated weeks in advance and made sure the vaccination certificates were sent to Camp Run-A-Mutt. I even confirmed with a staff member at the front desk that they had received everything and that my dog was all set for his stay. A few days before our trip, I received a call saying my dog was missing vaccinations. I asked which ones, and of course they were the very vaccinations we had already updated and submitted. I explained that they had the records, the employee put me on hold, then came back and confirmed everything was in order and said they'd see him on Thursday. Then things got even more frustrating. On Thursday, as I was landing in another state for my vacation, my daughter--who was dropping my dog off before catching her own flight--called me in a panic. She was being told they couldn't accept him because his rabies vaccine wasn't up to date. I immediately called the facility and explained that we had already confirmed his records twice. The employee put me on hold, checked the records, and sure enough, they had his current rabies certificate the entire time. They admitted everything was up to date and accepted him. A few days later, while we were still out of state, I received another call saying my dog was being quarantined and separated from the other dogs because his vaccinations supposedly weren't current. At this point, this was the third time in less than a week that the exact same issue had come up. I again explained that his vaccinations were current and that their staff had already confirmed this multiple times. The employee put me on hold and never came back to the phone. Thankfully, my daughter was only a few hours away and was able to rush over and pick him up. When I called to pay for his stay over the phone and let them know he was being picked up, I was initially told they couldn't accept payment over the phone. That was confusing because I've paid over the phone for previous stays without any issue. When I asked if it was a new policy, the employee admitted it wasn't--they just didn't know how to process a phone payment. They had to get someone else to help before I was finally able to pay. I'm honestly not sure what's changed, but the organization and communication were completely different from the excellent service we've received in the past. The repeated confusion over vaccination records--which they already had on file and repeatedly confirmed--caused unnecessary stress while my family was traveling out of state and ultimately resulted in our dog being removed from daycare and picked up early. We've always been happy with Camp Run-A-Mutt, which is why this experience was so disappointing. I hope this was just an isolated breakdown in communication, but based on our recent experience, I no longer feel confident leaving my dog there.

    Plaza Boulevard Pet Hospital - Cute wall art.  Center pic is Dr. Jasdeep's chocolate lab.

    Plaza Boulevard Pet Hospital

    (171 reviews)

    ** AMAZING - AMAZING - AMAZING **…read more I've been coming to this pet hospital ever since 1996. I've had a few doggies over the years..... It's been about 10 yrs since I've needed to visit an actual veterinarian office. Today was the day I needed to break that record.... My girl Luna gave me a fright. Home remedies weren't helping and I knew she needed to be seen. I called the pet hospital first thing in the morning to explain my concerns and to see if she could be seen. The doctor was completely booked. However, the receptionist offered to leave a message for the doctor to see if he could work us in..... We received a call shortly after to say that the doctor would be able to see us. YAY!! I was so very grateful & relieved.... Since it had been a few years since I've visited, I made sure to arrive early to re-register myself and Luna as a new patient. The front office was very friendly and welcoming. We were taken back right away and the vet tech Vianca was very helpful and kind with my nervous puppers. Dr. Jasdeep Dhaliwal examined Luna. He was absolutely amazing. So kind and patient. He saw that she was nervous to be there and sat on the floor with her..... I was blown away!! You could really tell that he loves taking care of animals. He's most definitely a special kind of person. Our visit was an amazing experience. Everyone provided EXCEPTIONAL service. Everything was straight forward and honest. No one is trying to oversell you things. This pet hospital is a true gem in National City. I am so very grateful that they worked us in and provided such a memorable experience. I highly recommend them!! Thank you Plaza Boulevard Pet Hospital!!

    It really bothers me to write this because my grand pup has been a patient here since she was a…read morepuppy. She is now 4 years old, and up until this experience, we've always received excellent care and customer service. Recently, I ordered medication for my dog and stopped by to pick it up before closing. According to the website, the clinic closes at 6:00 p.m. I arrived around 5:25 p.m. and was told they were already closed. After getting back in my car, I double-checked the website, confirmed the posted closing time was 6:00 p.m., and called the office. During the call, I was told that because there were no doctors on-site, they typically close the register at 5:30 p.m. At that moment, it was only 5:28 p.m. I pointed that out, and the response was that the register had already been closed. My concern isn't that the register normally closes at 5:30. My concern is that if customers are told you serve them until 5:30, then you should continue serving customers until 5:30--not close the register early. If your actual operating hours are different when no doctor is present, that information should be communicated clearly so customers don't make unnecessary trips. I want to emphasize that this one experience doesn't erase the great care my grand pup has received over the years, and I will continue bringing my pets here because the veterinary team has always been wonderful. I simply hope management will use this as an opportunity to reinforce the importance of consistent customer service and honoring the posted business hours. Sometimes a small interaction can leave a lasting impression.

    The Haunted Hound - groomer - Updated September 2026

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