I can not speak to anybody else's experience but mine was fantastic. I drove 1.5 hours to visit the…read morebeautiful cats in this shelter. Staff was super transparent about medical & behavioral issues with cats. The vet care that they receive while in the shelter is amazing. My 5 yo gal had a full dental done. Everybody was friendly & helpful. Prices were fair & the set-up for meeting cats was awesome. I highly recommend.

Sherri in the cat department needs to improve her customer service skills. Unfortunately, both…read moreexperiences I have had with the cat department were negative, and the way the situations were handled did not feel like effective damage control. I believe there is an opportunity for better communication, empathy, and follow-through when addressing customer concerns (especially adopting out sick cats when I called and emailed ((with proof!!)) multiple times asking if my cat has any issues before adopting him)

We adopted a dog from Safe Haven 151/2 years ago.Her adoption name was Betty and her new name was…read moreChloe.She lived for 151/2 years and was the best dog ever !She went to Heaven this past December. Poodle/Schnauzer

I have adopted several dogs all over the country. But never have I come across one like this…read more They did not have their pet vet checked before getting your deposit money. And when we found out that the pet is sick and not fit to fly, they refused to refund our money. They claim that it is a donation. It was NOT intended as a donation. I always make donation to shelters in need. But I will never donate to this one. For the greed that they have shown, they should not be allowed to run a business in the name of an animal shelter. I feel real bad for the animals that they make use of to make a living from.

I've been taking my cane corso Gia there for the past year plus ... always professional and great…read moreenvironment for her. She always comes home extremely tired from so much play and fun. Bump on a log the next day! The socialization she's gotten from attending has been well worth it. Staff is always super friendly and have a passion for what they do. Highly recommend using The Mutt Hutt!

Leaving your dog overnight and away from Mom & Dad is a stressful thing. For both parties. You want…read morea place with a careful staff, one you and your dog trusts and feel comfortable with. While I do trust the staff at Mutt-Hutt, I am a little disappointed with one thing in particular.... My Bailey (75lb German Short Haired Pointer) has stayed at the Mutt Hutt on several occasions. Both for day care and several overnight stays of both short and extended lengths. The advantage of this place is the cage free environment they offer. Bailey no longer sleeps in a crate at home so we thought it would be more comfortable for him to stay at a place that would allow him to socialize freely with the other dogs and at the end of the night, sleep on the hodge podge furniture throughout this house. The last time we picked him up, the staff said Bailey isn't allowed to stay overnight anymore. Ruh Roh! Apparently he "barks" too much. Huh? I could understand if he was aggressive, but he's not. At all. High energy, yes, but he's also the kindest, most gentle soul you'd ever meet. But he barks a tad too much according to the staff. That's like saying your child can't stay at day care anymore because your kid cries or talks too much. Nothing wrong with the kid. He plays well with others and is generally fun to be around, but he makes noise. What? Thanks anyways Mutt Hutt. We'll find somewhere else to take our pooch.

When my dog Jax passed away, I took him to the APL for cremation. I can't say enough about how…read morekind, caring and professional the staff was. I picked up his ashes in a beautiful wooden box and his pawprint in plaster which made me so happy. I highly recommend APL for any pet services a person may need.

They pulled my cats teeth her names pearl 4 years old she's messed up for life stuck on steroids…read moreshots to breathe.I took my cane corso for a cherry eye it was made clear it was a simple procedure ,well now she's had 3 surgeries and may be blind in that eye and they want to do another surgery no way my dog is a cane corso named Betty lou and she's been through heck .I saved her from a bad home she had to get hysterectomy for an infection they was supposed to fix the cherry eye while she was under but did not.Now here I am with 2 animals messed up from all and it sucks because I love apl I really do I'm stuck between a rock and a hard place .My pets will never be the same it's heartbreaking and I'm disabled can't afford it but I have had help.

I have brought a few injured birds here and they're always so helpful. You just fill out a form and…read moreyou can drop the animal off. They're also very friendly over the phone.

Never responded to me after I had PETA help Uber over a baby bird who needed help. I hope I made…read morethe right choice by sending it there , but I will never know as I haven't heard back.

When we settled into life in Ohio we decided to volunteer at an Animal Shelter before getting our…read moreown dog. I was amazed at the level of training all volunteers rec'd. I was equally amazed at how thorough their system was for tracking the volunteers, their time, and the interaction each animal rec'd from the volunteers. The regular volunteers all knew the animals, esp the dogs, and seemed to not only care for them, but genuinely invested in their well being. The staff were also amazing. They too knew each animal, its story, its disposition & needs, and also seemed equally invested helping the animals find their "forever homes". I volunteered inconsistently for several months. I knew when it was time to adopt, I'd only adopt from Friendship. Although these animals are in a shelter, they are truly treated w genuine love. Finally its time to adopt our dog. The Friendship APL staff was very helpful. They, along w the volunteers, were so excited our dog had found a "forever home & family". We had to sign a detailed agreement, including a statement that said if we should decide to get rid of our dog, we'd only give him back to Friendship. They are committed to these animals! 36 hours after we got our dog home a volunteer emailed me to see how our dog was doing and to remind us to take him to the vet. I was so impressed and touched. I sent a few pictures of him adjusting to his new home, and the volunteer & I emailed a few times. I wanted to adopt only from Friendship APL bc I knew the dog I'd get, regardless of his previous life's circumstances, would have truly known love before coming to my home, before becoming a part of our family. We've had our guy almost 8 months and its been great. Friendship APL is a phenomenal choice!

I adopted a surrendered female cat,she was supposed to be a senior so I thought I'd take her.Long…read morestory short she wasn't a senior which is ok ,but she wasn't spayed I thought they checked her,but they went by what the person who brought her in told them. I found out the hard way.I took her and now she's good and she's only 5 not 9.

Adopt from an animal shelter! Without a doubt. A no-kill shelter? Even better. The lovely staff…read morehere absolutely adores their little four-legged friends and the volunteers are superstars, too! I was able to walk around without being nannied. I was encouraged to play with the fur babies. And when we decided on a bonded pair of senior brothers who look more bovine than feline, WE were the ones treated like rock stars. Being able to get nearly all the essentials there with a teeny-tiny price tag was a sigh of relief and that money goes back into the shelter, too. If you or your charges have sensory issues, I would recommend ear protection as it does get loud, but that's just par for the course at nearly all shelters. This place is the real deal!

My son daughter and I went on 5/25 and were not greeted kindly…read moreI asked the oldwe lady if they were closed to which she replied what do you think its memorial day. She was very rude my son and I were dropping off a box of linens along with some other items for the animals there. She said we'll leave them outside by the door of u want. I will definitely not recommend this place poor animals i pray they get better treatment

It is way too difficult to get a pet. I've tried many times. They never get back to you. Dogs are…read morenot available etc. over and over too much hassle not worth the aggravation.

My parents adopted a 2-year-old French Bulldog (Destinee but renamed Della) from One of A Kind pet…read moreRescue on Thursday 04/30/26. When we arrived at the facility, we were smitten with her and after hearing that she was a puppy mill mama, my Mom and Dad were so excited to give her a life of love that she deserved. They had a meet and greet with Della and their current dog Gertie at 6pm and then proceeded with the adoption. Lucy, the person helping with the adoption, told us Della wasn't eating since surgery but assured us that this was because of her recent spay the day prior. Della had medical issues since the adoption. On Friday, my parents took Della to the vet for a check-up because of her continued lack of appetite and because Lucy recommended getting her established with their vet. By Saturday she needed to be seen again because her incision had become swollen, red, was seeping. Also, she appeared to be in heat as she had a little bit of blood coming from her vulva. At this point my parents called One of A Kind Pets as directed (as this was an issue from the surgery), however, there was no one available on Saturday so they took her back to their vet office for emergency treatment. Della was treated with a shot of antibiotics, medication to help with her appetite, pain medication, and probiotics. The vet said that Della's hormones may have been causing the small drips of bleeding that they were seeing. Sunday and Monday she seemed to be doing a bit better; she began to eat and started playing a little too; we were all so happy that she seemed to be feeling better. Then, the worst imaginable happened. On 05/06/26, I arrived at my parents' house to check in and while I was visiting Della began hemorrhaging from her vulva. We immediately took her to the vet who had to do emergency surgery (we got her there within 10 minutes). The vet there was willing and my parents were willing to do whatever to save her life. The vet even had a vet tech go to her house to get her own dog to give Della a blood transfusion in attempt to save her life. However, upon opening her up, the vet told my mother "I have never seen anything like it in 20yrs." The damage was irreparable and she recommended that she be put to sleep. The vet said that Della had developed an extremely large abscess that was likely a result of her being spayed when she was actively in heat. She said that spaying a dog when it is in heat is not indicated, as it is a common occurrence for an abscess to develop. I am horrified that a rescue clinic that is in the market of "saving animals" would be doing surgeries on dogs when contraindicated. Not only did poor Della suffer as a result of a poor clinical/medical decision but my 75-year-old parents and I have too. Della deserved a happy life after the one she started with. And then for her to suffer in this way as a result of the clinic's poor decision is truly inhumane. This was such a terrible experience that I'm not certain I will ever have the heart to adopt an animal again from a shelter. And I am a true animal lover. I have four dogs and a cat of my own. But, this experience, it's one I won't ever forget. It was so traumatizing to see Della hemorrhage and feel so helpless in that moment because I couldn't help her. I would rather go to a breeder than back to a shelter that is "adopting" dogs out that are sick and have been given botched "vet services" that ultimately will kill them. My parents did their very best. Della wasn't left alone since she was adopted, they loved on her, they got her vet care, and it still wasn't enough because of the lack of care/consideration she received at One of a Kind Pet. I'm devastated to even think about all the dogs and cats currently at your facility now. I hope and pray that none of them suffer in this way, but I am fearful that they will. I would like to see whomever made the decision spay Della when it was contraindicated no longer doing procedures at your clinic. I'd like to see my parents compensated for the money spent on Della's adoption and care due to the clinic's poor clinical decision-making skills and the trauma that they've endured losing their pet in this way. Someone needs to be held accountable and I am absolutely disgusted that no one from One of A Kind Pet has yet to reach out to my parents about the situation. We have emailed and messaged the executive director (as directed by volunteers) and made several phone calls with no response. I am completely heartbroken for Della, Gertie (who has been looking for her), and my poor 75-year-old parents who were trying to help a pet in need get a life she deserved and now grieving her death.

This place is the most amazing shelter I've ever dealt with. My family has adopted multiple animals…read morehere and in our time of need they were there for us. Suffice to say my family and I are forever grateful for WOASH for their care for not just the animals but the people and families in the community, too.

I want to start out by saying I don't aim to prevent animals from being adopted, as I think all of…read morethe animals here deserve to find loving homes. However, I recently adopted a cat from White Oak Animal Safe Haven, and if I knew then what I know now, I never would have adopted from here. We took our new cat to the vet after about a week of having her home, and she tested positive for Giardia and Coccidia, two types of parasites. If you don't know anything about this, a quick google search will show you what a process it is to get rid of these parasites in cats. It is really difficult to get rid of and has been an emotional roller coaster. We have spent hundreds of dollars in vet bills and cleaning supplies. We had to treat and quarantine our resident cat. We have a carpeted apartment which makes this so much harder to get rid of. We spent hundreds on carpet cleaning alone. It is also highly contagious, so it is very likely all of their cats and possibly dogs could have this as well. I find it very hard to believe the shelter had no idea their cats have this, and if they didn't, they are not properly vetting their animals (which is funny because they told us they denied someone's application because they said they wouldn't take their cat to the vet). Giardia and coccidia cause the cat to have really bad diarrhea and gas, so if they really did not know their cats were infected with the parasites, they were knowingly not seeking care for their animals. We noticed the smell on the drive home after picking her up, so there's no way they didn't know something was up. They never once mentioned to us that this is something they were dealing with, and they knew we had another cat at home. So they risked my current cats health as well. The adoption process is quite intense and very thorough, which I don't think is a bad thing necessarily; however, to have that type of adoption process and then give me a sick animal is crazy to me. After we got the results, I called the shelter to inform them in case there's some possible way they didn't know, and the woman I spoke to was kind of rude and very dismissive. No apology or anything. I will say, we had a good adoption otherwise. The cat coordinator was very kind when we went to meet the cats and when we picked up the cat we adopted. I just can't believe they gave us a sick cat and never felt the need to mention anything. All of this being said, be aware that if you have recently adopted a cat or plan to, there is almost a 100% chance they will also have Giardia and Coccidia because it sometimes takes multiple rounds of medication and cleaning to fully get rid of this. Our cat has been on one cycle of meds already, and there has yet to be improvement. I don't know how long this has been going on, but if you want to adopt from here, please do some research so you can get it right from the beginning and help the sick cats. It is treatable but it requires a lot of time, money, and consistency.

If I could do 0 stars I would. This place claims to be an experienced and professional veterinarian…read moreservice. However. Noone here has any compassion. They leave the entire place nothing but filth. The animals are all filthy and smell horrible. Unfortunately for my poor Balinese kitty, I didn't know this before taking him here for a simple neuter. However I get news that he went into cardiac arrest and then a week later he passed away. From my understanding, since the passing of my Koala, I've learned that many other cats have met the same fate here. And then after learning my cat passed away I had actually fallen in love with a cat at their facility but now they refuse to adopt to me. DO NOT USE FOR ANYTHING!!! THEY WILL KILL YOUR CAT!!!!!!

We've been donating to this place for many years. They call themselves a cat rescue. But when we…read morecalled for help for a homeless cat that was desperately in need of help they could not be bothered. Their response was "Sorry we"re closed". The following Monday a follow up message came claiming they don't help feral cats and they completely lacked empathy for this poor little soul. Sadly he passed away. Send your donations elsewhere because if you or your cat ever need help from them they can't be bothered. Sorry, my wallet is closed.