Office experience stinks! Call office and get voice mail . they do not return calls. When at their…read moreoffice, we are busy and do not have time to answer the phone. We return calls in 48 hrs but they never do. Parking is difficult and can take 10+ minutes. when go to ck in, if late 5-10 minutes, you are late can wait and we will see if can "squeeze you in" After driving 1/2 hr to get there and being told they return calls in 48 rs, which they do not, and being told, you are late, but can wait 3040+ minutes and see if they "squeeze you in" not recommend to go to that office!

BEWARE! These guys are crooks. They will charge you $500 if you cancel even if it is 48 hours in…read moreadvance and are sick. It is better to do business somewhere else.

I had a scary experience with a bad cold, and Dr. Burt was very kind and reassuring. He explained…read moresome other issues I was having and things to do about it. I would see him again for any ENT thing.

Save yourself the trouble; don't go to this doctor…read more I saw Dr. Burt a few months ago because I was dizzy constantly for a solid month. I was told it's just something that happens during allergy season or if I had bad cold. Was given some prescriptions and my dizziness went away! I was cured! Fast forward to a few weeks after when all the symptoms came back. Dr Burt told me that may happen and to just return when it did. I called... no answer. I called again, left a voicemail, nothing. I've called a minimum of 8 times and I've left 2 messages, no one has ever picked up or returned my calls. At my wits end, I called my primary doctor and got another ENT and immediately noticed a huge improvement. Dr. Burt simply looked at my ears and gave me a diagnosis. My new ENT scheduled a hearing test, along with a handful of other tests on my first visit where I was diagnosed with vestibular migraines. They've been so encouraging and helpful in my quest to get better. When I mentioned my previous ENT, by name, I was informed of how many other patients they had from Dr. Burt and how, essentially, he was only in business still because he's the only ENT in the area. It's now been at least 2-3 months since I've called and I have yet to even get a return phone call. You'd think a doctor's office that had no patients outside of myself when I visited would need to answer the phones.

Christine Throm was so informative on explaining the options I had with my severe hearing loss. I…read moreasked a lot of questions and she always gave me honest answers and we came up with some good options. It's a great office .. you can be reassured you will always get the help you need no matter what your hearing loss is. I highly recommend them!

I've been served by Dr. Throm and her staff for about 20 years or so - my husband too. She is not…read moreonly very knowledgeable, but personable and friendly - and most important to those of us beyond 75, so patient in explaining how these little miracles in our ears work! Excellent follow-up, and she has a program to finance those $$$ hearing aids. I would add a sixth star if I could!

I am someone with mild hearing loss in my left ear while having 4/10 tinnitus in both ears. The…read morehissing mist sound got louder over the few years due to ignorance of going to places with very loud music. Or just me not reacting in time when exposed to places with speakers playing really loud music? These people are the exclusive specialists you should see if you have concerns with tinnitus of any kind. They will pull all of the important hearing tests and properly educate you about tinnitus so you won't believe stuff you see online. I now carry around ear plugs attached to my keys everywhere I go. I may not be able to control random loud sounds outside but I can control how I react. By putting on ear plugs the instant I know loud noises are coming, and living cautiously by not going to places where I know the noise/music is loud.

Dr. Patty is categorically the finest example of what a healthcare provider should be. In fact, the…read morewhole practice is. Every interaction, from scheduling an appointment, to experiencing your first consultation, to the customised and meticulous nature of the solutions to your hearing needs, is handled with such care, empathy, and authenticity. Dr. Patty is EXTREMELY knowledgable and has the rare ability to connect with her patients on a human level; leading to you walking out of every meeting with a profound understanding of the complexities of your ear and brain's anatomy as well as peace of mind knowing your needs are being met at the highest possible standard. In my case, I went in searching for custom hearing plugs as I experience some very loud environments with my job and in my day-to-day life. Dr. Patty sat down with me and walked me through every step: educating me on how the inner workings of the ear, the methodology she has honed to create the custom mould, and how to find the ideal reduction in decibels that would best suit my needs. You are also given the option of picking from a variety of colours! Dr. Patty then brings you back in for a fitting and followup to ensure the plugs are the perfect size and achieve your protection needs with a comprehensive audio test (If you're lucky she will also bless you with a plethora of fun animal facts!) I am blown away by the level of care I was provided with. To Jalisa, Melissa, and Dr. Patty, thank you SO much for being such amazing people and for all of your time and help. To anyone looking for treatment for their ears (or preventative measures to protect your hearing long term like me) look no further.

Awesome doctors. Great care. Dr Murray is great as are Dr Carter and PA Shawn. The team works…read moretogether to see you're well. I gladly come to them from Redding to get fixed up.

My Dad went to this clinic 3 years ago and the issue came back with other symptoms so he went…read moreagain. Shaun Frost saw him and spent a lot of time with us. He has very good beside manner and has a lot of experience. He gave suggestions and also diagnosed the issue. They are popular so my Dad had to wait about a month for an appointment. Shaun said we could email him if my Dad is not feeling any better and he'd prescribe medication. We felt he cared a lot and didn't rush us through questions. Highly recommend this clinic.

I had to get an audiogram quickly and they gave me an appointment within the week! The receptionist…read morewas nice when I entered and I was taken back within minutes. The front area was nice and clean. The test itself did take some time, but once it was completed, the results were thoroughly explained to me in words that were understandable. I would go back here if I needed another hearing exam, and I definitely recommend it.

They are the nicest and most accommodating folks! After finding out that I am traveling…read moreinternationally for three weeks and that my insurance company was not very responsive, they gave me a loner for the three weeks until I come back. After receiving my hearing aid, they were very patient explaining all details and adjusting the software to my needs. Very professional and very personable. Cannot recommend them more.

I visited for a free hearing screening and was welcomed warmly, listened to patiently and educated…read morethoroughly about the test and the results. I was absolutely satisfied and highly recommend Samantha's services and the rest of the staff at Valley Hearing Center Hollister.

I spent a few years as a police officer in my early 20's. Unfortunately I harmed my hearing…read morequalifying of a pistol at the range. After years of denial, I recently went to Valley Hearing to be fitted for hearing aides. I had been to others and walked out.....but....This place is the best. They are professional, helpful, extremely fair prices, very knowledgeable and willing to work with your hearing to give you the best results in a hearing aide. I am in the middle of being fitted and am looking forward to working with the staff at Valley Hearing to restore my hearing to a normal level. I highly recommend Valley Hearing Center. I will not go any where else for my hearing needs!!!

Pacific Hearing Connection has been wonderful for my family member who has profound hearing loss…read more It's a bit of a drive for us, but the care and support we receive make it worth it. I'm always able to call and come in the same day for things like a tube replacement, which has been incredibly helpful. The staff is very knowledgeable, caring, and you can truly tell they are passionate about what they do. Appointments with the doctor can sometimes be difficult to schedule, but the team's dedication and expertise make a big difference. They have provided my family member with the best hearing aid options available and continue to offer great support. We truly appreciate the care they provide.

What takes a healthcare professional from being merely good to being positively great?…read more 1 The office is bright, clean, airy, and tranquil. 2 I have never had to wait more than 5 minutes for our scheduled appointment. 3 Every staff member greets you warmly. with a genuine desire to do everything they can to serve you. I've had the pleasure of working with Kassie, Danyel and Jana. I have never been to a friendlier office that is more dedicated to serving its patients. 4 Rachel is thorough and takes whatever time is necessary to conduct hearing tests and to fit hearing aids as perfectly as possible. This may take 25-50% longer than other audiologists who think 80-20 is good enough. And she does it at no additional charge. 5 Rachel is deeply knowledgeable. She stays current with new technology and the characteristics of hearing aids from different manufacturers so she can make a recommendation that will suit your unique needs. 6 Rachel makes it fun to come to her office. 7 Rachel will answer all of your questions, whether obvious or esoteric, fully and with respect. 8 If you have a question between visits, the staff will provide the answer immediately by phone, and if necessary, will send additional materials electronically. 9 I also consulted with Dr Brook Raguskus in the Pacific Hearing office who is a specialist in tinnitus. She too is deeply knowledgeable, respectful, and makes the visit fun. Rachel and her entire team are exceptional. They have earned my wholehearted recommendation.

I've been going to Ganesh for nearly 10 years and can't say enough about his excellent work. I'm 66…read moreand have had a severe to profound nerve loss since I was 24. Over four decades I've seen a number of ENTs, audiologists and hearing aid providers. Ganesh tops them all. I've experienced the tremendous progress in aid technology. Forty years ago, audiologists, with nary a computer in the room, would tweak the old analog aids with a tiny screwdriver. Aids today can be fitted far more precisely, but that also requires a knowledgeable, skilled provider who understands how to customize that power and is willing to take the time to get the best fit. In all this, Ganesh is amazing. When I got my first set of aids from him, I heard sounds I hadn't in years. So, yes, five stars!

Amazing expertise and warm professional care, I took my Mom after a horrible experience at Stanford…read moreand Dr Ganesh treated her as if she was a VIP. Wonderful care, amazing technology and expertise, we never had that experience at Stanford Medical Center. Highly recommended-- wonderful Doctor!