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    The Highlands at Pittsford

    2.0 (4 reviews)
    Closed 8:00 am - 8:00 pm

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    5 months ago

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    Maria S.

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    7 years ago

    My mom received excellent care at The Living Center here. Kind, compassionate, professional.

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    5 years ago

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    Maria S.

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    6 years ago

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    Maria S.

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    Ask the Community - The Highlands at Pittsford

    ComForCare Home Care

    ComForCare Home Care

    1.0
    (3 reviews)
    2.4 mi

    First of all, the front line staff are wonderful - kudos to Liz and Meagan, and to the sweet…read moreKhadeejah (sorry for the bad spelling) who provided the one night of service my friend and I procured. The head of this agency, Mark, is NOT the right face of this company, if there is something to redeem. When he came to sign papers to initiate service, he talked about how Covid had at least sorted out the "cowards" in his work force because they quit. I mentioned that perhaps they couldn't risk bringing home illness to their families, or that their kids went remote for school and had to stay home, that it was hard to hear someone speak so negatively about their own workers. What a cruel and dispassionate person. But it gets even better - we determined after one night that the service was not what we needed, so we cancelled. He said he would send the check within a week. Two weeks... no check. Three weeks... we called, he said he would send that week. Yesterday I called and said I was going to come to the office and wait until he gave me the check in person. I waited a 1/2 hour and then he entered and produced the check, obviously he had just prepared it and had not been "working" on it for awhile. Sorry to his workers for this terrible review. Grow a conscience, Mark, grow some better business acumen. Most of all, respect the HELL out of your workers and NEVER talk down the amazing people who care for others. You should be ashamed of yourself.

    My friends grandmother had things and money stolen by 2 different aides this agency sent. They only…read morereimbursed for half the value of the items and none of the money taken. This is totally unacceptable. Don't risk your grandparents belongings by using this company.

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    ComForCare Home Care
    ComForCare Home Care
    ComForCare Home Care

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    Kelly Roche Realtor of Re/Max Plus

    Kelly Roche Realtor of Re/Max Plus

    5.0
    (2 reviews)
    4.1 mi

    Kelly was absolutely fantastic and I'd give her more the 5 stars if I could! She was so…read moreprofessional and set realistic expectations about the current market, which was extremely helpful. She never tried to talk us into a house and helped looked for red flags during our tours, which was great since my husband and I were first time homebuyers and weren't always sure what to look for in terms of identifying issues. She took the time to explain the house buying process in depth and made sure we had all the information we needed to make informed decisions. We always felt like a priority and that she was looking out for our best interests. I'll always recommend Kelly and will use her again if we are ever back in the market!

    I can't say enough good things about Kelly. You will be hard-pressed to find an agent who is as…read moreknowledgeable, supportive, and communicative as Kelly. As a first time homebuyer, I was very apprehensive about starting the home buying process but Kelly was with me every step of the way. She broke the process down for me and was available to answer any questions I had, no matter how small. The window to view houses in this market is very small but I had 0 issues getting in to see houses. Kelly worked her magic to set up appointments for me, even at the last minute. When I finally found a house I loved, Kelly was able to help me craft an offer that was competitive and ultimately got me in my dream home. She was, and continues to be post-closing, professional and supportive. I will be recommending her to everyone I come across that's looking to purchase or sell a home

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    Kelly Roche Realtor of Re/Max Plus
    Kelly Roche Realtor of Re/Max Plus
    Kelly Roche Realtor of Re/Max Plus

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    The Highlands at Pittsford - assistedliving - Updated August 2026

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