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    The Hive of Light

    5.0 (1 review)
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    Sorg Jewelers

    Sorg Jewelers

    5.0
    (1 review)
    7.0 mi
    $$$

    Outstanding folks, I'm an amateur prospector and finding a place to sell gold when an emergency…read morehits has always been a chore, but not today, The Fine folks at Sorg jewelers took some nuggets and some gold dust and gave me a really good value, from now on when I need to sell gold I know where to go,, and they told me the Gemologist is there until 10:30 am every morning in case I need to sell more. I am STOKED I was expecting to have to accept 14Kt scrap value on it because it was an emergency and who doesn't love capitalizing on a person's emergency? right? but these people are AWESOME!!!! They gave me very close to spot value on the gold something I did not expect. Thank you Sorg Jewelers, you have a new partner for life, Be Warned LOL

    From the owner: What started as one man's passion has turned into a family's tradition. Sigmund Sorg founded Sorg…read moreJewelers in 1900 in Roanoke, Illinois. Now third and fourth generation Sorg's are in charge of the storied family business, with the fifth generation (Maddie) recently joining the team. John Sorg is CEO and Darin Sorg (John's son) is President. Within their two locations in downtown Goshen and on County Road 17 in Elkhart, they carry on the tradition and legacy of trust, high ethical standards, knowledge, fair pricing, and value through their two stores. It is a simple, yet crucial formula for the stores' success. Everything else builds from those five important keys. The staff at Sorg's feel that their attentive, superior service and their consistency in their high quality of jewelry are some of the main reasons that keeps clients coming back, generation after generation - now for over 125 years (1.25 Centuries). From fine diamonds, jewelry, custom-made jewelry, watches and gifts for all budgets, we are your special occasion destination!

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    Sorg Jewelers - Elkhart store and showroom
    Sorg Jewelers - Elkhart store and showroom
    Sorg Jewelers - Goshen store and showroom
    Sorg Jewelers - Goshen store and showroom
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    2 Locations
    Kay Jewelers

    Kay Jewelers

    1.0
    (1 review)
    6.4 mi

    I tried to call the corporate number numerous times to tell them about this interaction today but…read morekept being hung up on by Angelou. I went into the store to have a cleaning and inspection on my rings and who I am assuming is the manager, Isabel, greeted me rudely telling me she would be with me, which was no issue. There was no one else but myself, her and an employee who was on the ground (I'll swing back to this) She goes behind the counter and asks me what I want, I explain and she takes my rings and I ask if she will be cleaning them along with inspecting and she made a face at me like she was too busy and said she could do a quick clean on it...which Kay has always done at the time of inspection. I tell her that I'm sorry if I upset her by asking to have it cleaned and she walked away without a word to me. I then notice an employee on the floor trying to figure out a hospital to go to and I tell her I hope that she is okay and when she gets on the phone, Isabel walks back over and makes a snide comment about never having enough staff (the place was dead and I'm pretty sure she will continue to run off any potential customers, but I digress) and I tell her that health is so important but that I hope things get better, to which she barely deigns to respond to and hands me back my ring which clearly was not cleaned for more than a brief wipe off and essentially dismisses me from her mind. I have pretty much always had great customer service at Kay's, but this woman is probably the reason that this location is having a hard time keeping staff on board. Managers that treat everyone like garbage are half the reason companies lose good employees. My suggestion is to find someone that doesn't act like an interaction is a chore, pay them well, do the same with your employees and watch the turnover improve.

    The Hive of Light - gemstonesandminerals - Updated August 2026

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