I was a former employee and recommend shopping online or going elsewhere. The NHL jerseys hanging on the wall are fake and bought on Chinese wholesaler websites for cheap, then sold to customers for $180. Not a great selection of gear, especially for goalies. There are minimal options of colors in specific gear and sizes. When ordering specific gear through them, expect a week or more wait for arrival of order. You can find a lot of the gear they offer online for similar or cheaper prices with quicker shipping. A majority of the sticks are top of the line (most expensive) and have signs of use from kids "testing" them for extended periods of time in their shooting area. If you use a popular stick specification such as hand, curve, or flex, you most commonly will not find the stick you're looking for. A standard skate sharpening has been raised to $10 and you should only expect a good sharpening from specific employees. In the long run, buying a Sparx or asking a friend to use their Sparx would be more cost effective. Besides the owner and a couple of the full time employees, most of the employees are high schoolers with little knowledge of sizing and information about the gear they are selling. Overall, I do not recommend shopping or working at Hockey Haven. read more

This place has been the best place to go to for the last 10 years for me! Ever since I moved here from far off lands, Fred and the staff has been excellent for sharpening skates, getting equipment, trading skates, and all of my other tape, and under-clothes equipment needs! Can't find it, you'll find it at Hockey Haven!!! read more

After moving here from MN, i knew what i wanted in a local hockey shop, with exceptional customer service and support, a good selection of products and reasonable prices. I found it here. I've shopped HH for the past 15 years and found the staff and owner to be resourceful. Fred Berry, a former player in the AHL for the Milwaukee Admirals, is the owner with a few long time teammates that help him run a good operation. I've worked with Paul and Hawk to get what i need from vendors like Graf, CCM, shock doctor and others. The staff do a nice job with customers and pay attention to the details. I recommend and will return. read more

I have always really liked this store and have had many great experiences with certain employees. Unfortunately, the past few times I have been in, one employee in particular, (I believe his name was Ted) has been extremely passive aggressive and unwelcoming. He always seems to be in a bad mood and makes me and other customers I have talked to feel like a bother. I really do like this store but after these past few times I feel more hesitant to go here, and would rather drive a bit extra and go to Pure Hockey. read more

I have been in a few times before and met the owner, Fred, an employee named TJ, and a few high school-aged employees that have been helpful. TJ is always amazing, he's eager to help and get you what you need. Service is spotty with some of the HS kids, and ESPECIALLY with Ted. Ted always seems arrogant and in a bad mood, I've yet to have a nice encounter with him. Honestly, if it wasn't for TJ and Fred, I'd have taken my business elsewhere a while ago. read more

As someone new to the sport I needed to get gear for my child. The gentleman working the day I went in was very pleasant and helpful. He guided me to what I needed all while being budget conscious. I really appreciated that. While I have nothing to really compare this store too, it was neat to see a store completely dedicated to the sport! Go Bolts! read more

Staff sharpening skates not wearing masks. A lady came in just before me with (not joking) a dozen pairs of skates for sharpening. 30minutes later, my skates are not done yet. Then staff was curt with me when I asked how much longer it would be. Maybe expedite the single pair of skates before someone getting an entire hockey team's skates done. Will find another place when I need a *quick* sharpening. This place is not it. read more

Freedo, Hawk, TJ and Jason do an amazing job. They have been supplying me with equipment since I started hockey. I will always go there first. Jason is a magician with the skate sharpener, way better than Ted. read more

Had quite a bit of an issue with customer service. As a retired police officer and former soldier, I have very minimal demands to be honest. Treat me with respect and I shall return said respect. It really is that simple for me. I didn't receive that here unfortunately. I had driven an hour and a half to visit this store and the customer service representatives were rude and couldn't care less about wanting to help you. I have been to Pure Hockey near me, numerous times. Although their prices are outrageous, they have at least three people greet you and attempt to help with anything you need. I think this store could be great under new supervision. Just my two cents. read more

Good products and prices are offered at The Hockey Haven. Their staff will take good care of you. This is THE place to buy hockey skates as they do the fitting and molding to your feet. This is a great store! read more

First time at this place although I played against the owner (Freedo) in men's league in Milwaukee a million years go at Wilson Park. He was a super good player. Anyway, it was very well stocked with equipment. My interest were skates for my 5 year old granddaughter and her father. She wanted to learn how to skate and her father did not own a skates. So I obliged as a good (deedo) would. Very well versed sales staff, purchased two pair at a reasonable price. Sales staff were not in a hurry after trying on several different makes, made sure the skates were properly fitted which is key, and properly formed to their feet. Very satisfied with the place and would recommend it to old and new skaters. read more

Very nice, knowledgeable staff. Our daughter started hockey this year and they were incredibly nice and caring to be sure she had everything she needed, was comfortable and we didn't have to spend an arm and a leg. Highly recommended. We will be back for all her hockey stuff! read more

The Stark family of 6 have used Hockey Haven since the 1980s and have always been happy with the service, inventory and Fred is the best ! I bought a new pair of skates in late winter of 2017 and the service was great. I must have tried on 7 different pairs. The staff was so patient. After having purchased my new skates, I felt so happy as they were molded to my feet properly. I went straight to my lake hockey game with a huge grin on my face! Thank you HOCKEY HAVE... YOU ROCK! read more

We have been going to Hockey Haven for years. The staff is knowledgeable and does a good job of keeping us in our budget. The customer service is above and beyond. Thanks for always taking such good care of us. read more

I am an older guy who picked up hockey a few years ago. Every time I go in this store they are incredibly helpful. I have never been pressured into buying anything, and have left with just their advice on occasion. I would recommend this store to anyone needing hockey advice and gear. read more

Went to hockey Haven when my kid decided to play. Needed stuff now. Staff was great and took care of getting my son set up. They were very conscious of the fact I wasn't excited about dropping a bunch of money all at once. My son has been playing for a few years now and we have been here on a regular basis. Great people and always willing to help. read more

I wanted to visit a local store (rather than buying off the web). I was trying to run in and buy a pair of skates for my kid. There were many people working but it seemed like everyone was working in back and not responsive to customers in the store. There are no prices on the skates so it's impossible to know what skates would fit my budget. I think if you are into hockey this store has a lot to offer. If you just want to buy some skates it might not be the best choice. read more

It's ok. I usually get my skates sharpened here and sometimes they do a good job and other times not so much. They have a decent gear selection, but it's a bit overpriced. They have a good tent sale at least once a year and there's good gear there for a reasonable price. read more

Been using these folks for years. It is a hockey store, not a hair salon...yes the boys (all current/former hockey players) may seem gruff at times, however, if you are looking for expertise, excellent gear, and decent prices this is your place. Saved me $$ a couple of years back when I thought we needed new skates and they "remolded' the current pair giving us another half year till fall season.... read more

I absolutely love coming here! Very knowledgeable and friendly. Always willing to cut a deal, the ONLY place we go for hockey gear!! I only rated this $$$ because hockey gear ain't cheap! read more

Rude, Inconsiderate, Arrogant - and that is just a start I prefer to shop with local merchants and am willing to pay a little more for this convenience, however the staff at Hockey Haven is terrible. Go to Hockey Locker and ask for Skip or shop on-line unless you like being treated crappy. read more

Store should be known for not acknowledging customers that walk in. I came in to spend a lot of money but noone acknowledged that I was even there. There was a guy even standing there not doing anything that could not say a word to us. I avoid places like this that need training in customer service, thank you for pointing me in a direction where I will be cared for as a customer, they got my money now. read more

Fred (owner) is a great guy and runs a good operation. I've been getting my skates sharpened at Hockey Haven for 14 years now.Good selection of products as well, including pro stock sticks. The customer service (and sharpening jobs) can occasionally be spotty with certain employees, but overall it's a good operation and my go-to LHS. read more

Great local hockey shop. Love the Save of the Week special. Conveniently located and easy to access, near two local ice rinks.

I've been coming here for years and the service is always great. At times there can be a wait for skate sharpening but that's expected. The prices seem very reasonable and the advice on products is always top notch. I've had horrible skate sharpening at other local places so I now always come here. Highly recommend. read more

While this store had a decent array of products the sales people are quite condecending. Do they think they are the only people who know anything about hockey - really? Given a choice, shop somewhere else. read more

This is the only hockey place we go to! It's pretty far out of the way for us too, but the manager/owner is so nice with helping new players get all their gear, he even gave us a deal on gloves! That made us loyal customers for sure! read more

I've had about 40 great experiences at hockey haven. The staff is always helpful and knowledgeable. I've never had a bad skate sharpening in the 15 years that I've been going here. Shop with confidence. read more

My son's hockey association ordered team warm-ups from this place in Nov. Our order was not filled by this company due to an oversight. I have been trying to get them to send me the warm-ups since before Christmas. It is now the beginning of February and we still have not received our order. The staff continually gives me excuses as to why my order has not been fulfilled nor have they offered a refund 4 months after the original order was placed. Do not use you hard earned money at this business. read more