Overall, this is a good Toole's Ace Hardware that is conveniently located on Highway 27…read more The service was friendly enough and they had whatever you need for a multitude of home projects. The prices are competitive. I like how it is mot too huge, so you won't get lost in the aisles. I would definitely recommend here.

I recently went into tools ace hardware on US 27 in Clermont. I was originally helped out by a very…read moreattentive young man with excellent customer service skills. He was new and needed assistance from his co-worker Tish at the paint counter. She was not happy to help. She made me wait while she finished preparing the stores employee schedule. I was the only customer inside of the store. She then disappeared into the back room for a long time before she decided to help. I was always taught to take care of the customer in front of me first. I later learned that the management of this store does not think they need to worry about corporate customer service protocols because they are a franchised store. This store will not have to be bothered with putting any more of my money in their cash register again.

Did you know most of the area Ace Hardware stores have this machine that will sharpen your knives?!…read moreReally cool, $6.99 per knife and the knives I brought have never been sharper. It's amazing. Go!

The staff a this location has been really friendly, knowledgeable, and incredibly helpful both…read moretimes I have been to this location since moving to the area a few months ago. No weird jabbing comments, no sexism (which is a big thing I deal with a petit blonde woman who doesn't look like the typical customer, or like she does a lot of DIY construction) Defiantly have never once had a bad experience with anyone here and will continue to return.

Went in a few weekends ago to purchase some still products- a chainsaw and a weed eater. Wesley,…read morethe Stihl representative, was awesome! He was polite, professional, and very knowledgeable! Gave us some tips, saved us $$, and provided a demonstration on how to use and maintain each tool. This Ace has a great selection of products, is clean, and has friendly employees, always willing to help. Highly recommend checking them out and go see Wesley for all of your Stihl needs!

Not offering the best prices but thumbs up for the cashier who helped me on Saturday 8/10/24. She…read morewas professional, fast , friendly and multi tasks. Will go back for her

Paint Guy was extremely knowledgeable. Not like big box stores. Took time with me to ensure I was…read moregood with my purchase. Will only get paint there ...

Pleasant surprise to find a full-service hardware store in a newer section of Orlando. Conveniently…read morelocated and chock full of just about everything you'd need for home maintenance and more. Two thumbs up and would return.

LOCAL REVIEW: I had a great experience visiting the Clermont Lowe's. The store was clean and…read morebright. I came with the specific purpose of getting two keyed alike deadbolts. I could easily find the bay where the locks were located. There was a handy doorbell style button you could click to request assistance. A man showed up (I feel terrible that I forgot his name) and he asked how he could help. I asked him about their service to make two deadbolts work with 1 key. He was unsure so he called their resident expert, Danyielle over to help. She was extremely friendly and knowledgeable. She actually informed me that Lowe's will rekey at no additional cost if you purchase the locks there in the store. But it wasn't necessary anyway since she was able to show me how I could find two deadbolts that were already keyed alike. She was kind and educated me which I think is invaluable for any shopping experience for home improvement. Pro tip: call your Lowe's ahead of time if you know you'll need help with something very specific like rekeying locks (as I thought I needed). I had called multiple stores because they usually only have a handful of employees that can rekey. This is what lead me out of my way to this particular Lowe's. But honestly, both employees were much more helpful than I have experienced as other locations, so this location feels worth the trek for me.

Generally most employees are helpful when in the store. Recently I called the store to find out…read moreabout two specific products in the garden department. The employee bluntly told me I had to go to the store in person. If that's the case, why do they even spend money in advertisement?

Even though we only replaced our kitchen island, Nick always treated our project as though we were…read morereplacing all of our kitchen cabinets and countertops! There were several bumps along the way with the manufacturers but Nick always made it right.

The quality of the cabinets was subpar, all with surfaces with gouges, chips, and cracks in them…read more The demolition crew ruptured pipes in my kitchen, water leaked everywhere, and damage was done to my furniture TWICE. The workers also chipped the tiles on my kitchen floor in multiple places. I have made multiple attempts to reach Nick and have these issues addressed with no productive response from him to date. And, the cabinets were installed almost 3 months ago. He talks a good talk is where is starts and ends.

Cory c was absolutely amazing I came in crying looking for…read moreanswers and he helped me with not only setting up my new device but leaving with a big smile on my face !! Everyone at this store is amazing & if you're looking for solutions & empathy Come here! I 10/10 recommend to any friends!! Thank you Cory for your help & listening ear and setting up my device when I was in shambles !

I was met by a very knowledgeable agent as I walked in the door. She took my order, explained all…read morethe options for both hardware and plans. Then she assisted my wife with an APP issue on her phone. She was very nice and professional.

Michael was a great help helping us select a new iPhone and setting the phones up. We were in and…read moreout in 40 minutes. Michael also informed us about getting a cover for the iPhone 14 lenses. I've been coming to this VERIZON store for years and I've never had any problems with getting help. Come see Michael at VERIZON for your next phone!

Didn't have an appointment, showed up around 6:00 pm and waited about 30 minutes. Honestly even…read morepre-covid I've waited that long so that wasn't a big deal for me. What was a big deal is I was getting an upgrade to and iPhone 12 and the man helping me - I wish I'd caught his name - royally destroyed my phone. He somehow put in two activation requests? And therefore when I got home my new phone wouldn't do anything remotely phone related aka make calls, send texts, etc. The store was closed at that point so I couldn't go back. Cue me then calling Verizon and spending nearly an hour on hold with them... the first person was pretty useless and said I wait until the next day and go back to the store, we went back and forth a few times until eventually she transferred me to an actually helpful person who said that he would fix it but it would take a few hours and at ~some point throughout the night my phone would activate. It does work this am thank goodness, but no thanks to the workers in this store. Thanks goes to the IT guys at Verizon corporate. And even the people I spoke with on the phone were like "wow, this guy really messed up your phone" soooo Update: two days later it's not working again - so I'll be going back to this store attempt to remedy the problem. Second update. Changing my review to two stars because the manager fixed it all up for me today and was very kind... doesn't negate the four days I've spent being annoyed & not having a working phone though.