Home Depot is street level no steps A lot of free parking spaces Nice location Today we visited Home Depot to see the Large beautiful variety of flowers, bushes, etc read more

The Home Depot - Hardware Stores Near Me - Delray Beach, Florida

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Even Instacart orders are efficient, saving time. Only problem is staffing is sometimes strained.

DO NOT rent trucks from this location. I had a confirmed reservation Friday afternoon (they even put a deposit on my credit card). I showed up at 7:15 AM Saturday morning to find out my reservation had been cancelled - again AFTER CHARGING my credit card. I called the local office and they said, they just don't have the trucks they used to. But to confirm and then cancel is poor customer service at the very least. The fact that they charged my credit card is ridiculous. I will not go to this store again. If I could give zero stars I would. Do not rent trucks from this location. read more

Well stocked Hime Depot. Plenty of parking. One check out person and obviously was not happy with his job.

Friendly and helpful staff, well-stocked shelves, and a clean, organized store! Always a smooth shopping experience at this Home Depot. read more

The Home Depot - Hardware Stores Near Me - Delray Beach, Florida

They are dog friendly and very helpful. If you can't find an item you can look it up in your phone and it will tell you what isle to find it in. Overall always a great experience for me and my pup. read more

The Home Depot - Hardware Stores Near Me - Delray Beach, Florida

Horrible! It's 115 pm on a Saturday and lines are ridiculously long! No human's running the registers AND less than half of the self checkout lines are working! Management should be written up for failure to provide basic customer service! I had one bag of grass seed but just left it on the sofa machine as the line was too long! I'll go down the street to Ace Hardware! FAILURE I do not recommend this sorry location read more

Such a waste of time, spent :20 here and left empty handed. Herbs were $10 each & asked 3 staff members, they couldn't find what we needed so we left. read more

The Home Depot - No one is here, no one answers the phone - Hardware Stores Near Me - Delray Beach, Florida

Service is very hard to find. However, when you find someone to help they are friendly and know their stuff. Almost every time I go there they are out of the item. I would go to another store. read more

Dad moved and so we're making or third (fourth?) stop at a home supplies store because he has things but can't currently find them. We stopped in here and did manage to find most of what we needed. A flag pole holder (not in a great location, but the THD app pointed us to the right spot) and a new flapper for the toilet. Not much staff working on this Tuesday afternoon. The checkout line was not as well organized as I have seen in other stores but the young lady who did ring up our purchase was pleasant and efficient once we got to the head of the queue. The entrance to this parking lot is a little odd. If you're on Atlantic, you need to make the turn *before* you spot the sign otherwise, you're past it and behind the store. [Review 13686 overall, 1006 of 2020, number 1099 in Florida.] read more

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Always have what I need at this Home Depot. Easy to get to with an entrance across from El Clair Ranch Road. The employees are helpful and friendly(most of them) every now and then you run ‍ not an employee that's not helpful or nice. But for the most part they are. Prices are reasonable with a large selection. Good place. read more

The general consensus on a regular basis are shocking! The employees in this store are not helpful but rather complain openly- I say, if you don't like it quit! Time to change UP the crappy attitude and get new PEOPLE! read more

Mr. Kevin Lent: I had the pleasure of shopping at the West Delray Store a few times the last few weeks First, I placed some CURB SIDE pick-up orders - The staff was wonderful. Secondly, (a few times) Customer Service (a very long wait) but CHERYL was especially helpful. In LUMBER, GARY was also so great. And DAVID was also so very helpful. ...so was the older man in Electrical Again, your staff (even the youngsters) is so great (friendly, respectful, helpful) (but as you know, you probally need more staff to help customers, especially us order folks (senior citizens), which are probally more customers in your west delray store. (like everyplace, very UNDERSTAFFED. YOU DO NEED MORE PEOPLE..... You have a great store.....and employees .....keep up the great work. read more

I've been purchasing materials and supplies from Home Depot since 1988 in Philadelphia. So I go back a long time with them. Most of my interactions with the employees there are excellent but as always, and as the saying goes, one rotten apple poisons the whole barrel. This was the case last week. I visited this Home Depot and spent $4700 in half an hour. I had a question a checkout about whether or not it was possible to add the extended warranty after we left the store, for 2 appliances that we did not purchase the warranty for yet. The person I asked would not let me finish my sentence. He kept talking over me and trying to guess what I was going to say. This deteriorated into a verbal altercation when he cursed me and dismissed me. Personally, I think Home Depot should get rid of this person but I'm sure they did not. He seemed like he was going to be violent at any moment. I will consider buying from other suppliers before Home Depot because of the interaction with this imbecile who is not only rude and unprofessional but outright threatening and using profanity directly to my face. I promised to post this photo and this review before I left Home Depot. The manager Matt reached out to me and told me that they had taken care of this within the store. I know that if he is still working there, nothing was taken care of. So it doesn't matter how long you've been working with this company and how much money you drop there, they do not see this type of psychotic behavior as an infraction. And this should go to show everybody that HD values a dangerous, rotten-apple employee over their paying customers. I am posting photos of the violent-acting employee. Try Lowes. Not only did we buy 3 vanities there that HD did not have in stock, but they also did everything in their power to help us and give us their PRO 15% discount. read more

The worst part experience I had. I was waiting for four toilets. to be delivered between 10-2. I haven't heard from anyone they are not sure why they didn't leave the store. I waited on the phone for 25 minutes for a manager. What a bad experience. I would never purchase from this home depot or maybe even Home Depot again. They should be ashamed if themselves for read more

Richie from Lumbar assisted me in finding a solution to my problem that was both more economical than my first idea and would give me a better end result. Thank you, Richie! (This was at the Home Depot on 15050 Jog Road, Delray Beach, FL) read more

I came to this Home Depot in west Delray on June 11th looking for a specific brand refrigerator since mine stopped working after three years! So for 4 days I had no refrigerator and a loss of $150.00+ dollars in food. I spoke to the older man with gray hair and glasses who was in appliances. They didn't have what I was looking for on the floor, so he checked the computer and stated he didn't see this particular make available. He then stated delivery wouldn't be until mid- July anyway. I left and went home to check Home Depot in East Delray on my computer and found the refrigerator I was looking to buy. I called Home Depot in East Delray and spoke to a nice woman, Diane, who stated the computer showed this refrigerator at the warehouse. I asked when it can be delivered and she said it can be delivered on JUNE 15th. Wow! A big difference from what the guy told me at the west Delray Home Depot. I guess he didn't care if he sold anything that day or was just lazy. I took delivery of my new refrigerator today. I'm so happy and I didn't have to wait a month. I'm glad I checked the HD site myself. I got a caring, helpful lady who took the time to honestly help me with what I was looking for. God bless you Diane! Home Depot needs to hire more employees like you and less like the other one that put in 0 effort. read more

I went to the store in east delray Florida on linton blvd and the guy the ladies who is named Priscilla was very rude to me when I was trying to get a price check she screamed and yelled in front of customers it was very embarrassing so I will be going to Lowe's from now on she is a monster read more

Since the holidays, I've been meaning to take a moment to write a reference| review for Chloe, who works at Home Depot on Atlantic Avenue in Delray Beach. This woman is truly amazing! She knows where everything is and remembers the regular customers, which speaks volumes about her excellent customer service. Recently, she even helped me take my air conditioning unit out of my wagon and into my car. She's incredibly hands-on and a pleasure to deal with. I can't recommend her enough! read more

Businesses have had to become more innovative to get our business during the Pandemic. I hope the new processes remain and as a customer I can have more options when making a purchase. CURBSIDE PICKUP.... I can live like this forever! I hate having to look for stuff all over the store and to find out they don't have all your items. Wasted time. So, I've been ordering online for most of my non-food items. However, when a store offers SAME DAY Curbside Pickup, I will want to buy more!! You just drive in and follow the signs to Curbside Pickup! Someone gets your order number or you text them and out comes your order! All in less than 5 minutes! A miracle has happened in the retail business!! I've had a bummed knee for awhile now. These new services certainly makes my life so much easier!! Got my supplies for creating some Succulent planters. Just waiting on the plant order! read more

The Home Depot - Soil for Succulents and Cacti, terracotta bowls - Hardware Stores Near Me - Delray Beach, Florida

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My uncle told Home Depot that their white Dap Kwik Seal latex caulk dries to a flat finish as opposed to the hi gloss white as it always did and has a shelf life in the tube of about a month. They were not aware of this and did not seem to want to take a proactive approach to see if they could get the issue resolved. It looks like Dap got stuck with a bad batch and would rather stick the customer with the loss rather then dump it and produce a quality product as they have in the past. We all lose when big corporations cheat the consumer. Let's stand tall and put them in their place. read more

The Home Depot - Crap - Hardware Stores Near Me - Delray Beach, Florida

As much as I dislike writing one star reviews, sometimes it must be done. Stopped in here to make a few keys. I thought this would be an easy and quick trip. I was so wrong. We waited fifteen minutes for Zack to make an appearance. He was paged three times and we were about to leave and go to Lowe's at the exact time he showed up. We purchased two keys and only one works. Is it worth the $3.99 we paid for the key to go back? Absolutely not. The floor was unorganized and dirty. The employees we encountered were not helpful and had a lackadaisical attitude. The one employee who tried to help us was not able to use the key machine. His name is Neil and he truly wanted to help. Tomorrow I will go to Lowe's and have them make me a key. No big deal. I'm a firm believer that if a store has a strong management team, their staff will be motivated to create a positive shopping experience for their customers. If the Home Depot corporate people take their social media reviews seriously, I do hope they step in and give the store managers the training they so badly need. I will not be back to this store. If you shop here, I truly hope your experience is a positive one. read more

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Definitely don't like this Home Depot. Do a curbside pickup literally at any other location. I checked in, double checked that I checked in, then waited 45 mins before calling to ask what was up. Apparently they didn't get my checkin until I gave my order number. The rep said, oh yea there it is, sorry about that... I'll bring it right out. I waited another 15 mins for the rep to come out who was unable to lift the package, then wandered the parking lot to find someone to help. Total time spent 60+ mins... I'll give 2 starts though for their politeness and thanking me for my patience. read more

Definitely the best home improvement store in the area. They have just about everything you need for home repairs. Also for gardening and outdoor living including a very good selection of BBQ grills. read more

I ordered paint online twice this month for a project I was working on. after finally completing the prep and primer coat, I open up the primary color...and it's just white paint. they hadn't bothered to make the color I ordered. so I go back to the store and get that replaced. I finished painting all the main walls and now I am on to the accent wall. I grab that other online purchased paint and what do I find? yep. white paint. so now I will go back to the store, get that replaced and never, NEVER go back there again. read more

We bought a washer machine, stated company policy is not to assist with the disconnect and clearing of laundry room area, at 74 years old with back problems this was an imposition read more

Had a delay in my order for flooring and the store could. It tell me when the balance of the product would be in. It jeopardized my losing my contractor to another job which would have left me high and dry on my remodel. Then along came Blake Coller, one of the managers at the location. Without going into detail, he made it all right with me and the flooring and my contractor was able to keep working uninterrupted. Thank you Blake for being so customer oriented and making a bad situation an awesome one. read more

I was in the store today and was able to find everything I needed. A store employee was helpful pointing me in the right direction. The reason for the one star review was I saw a couple pushing a shopping cart with two dogs sitting in it. The couple didn't appear to be blind nor disabled. The dogs were cleary pets. Apparently the store manger Kevin Lent is unaware of the ADA policy in regards to service animals. Here it is. The following is taken from the ADA website. Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person's disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA. The last line says it all comfort or emotional support do not qualify as service animals under the ADA. Shame on the store manager and the employees for allowing this to happen. I hope the health department takes not of this. read more

Terrible terrible place to buy an appliance! Spent $1300 an ordered an lg side by side. Waited a week for delivery and then marlon from Ralph's trucking, the party that Home Depot subs it's deliveries out to refused to deliver to my second floor Coach house. They drive away at sight of the stairs. Reschedule for a week later and they said the fridge was not on the truck. Lazy ass delivery men refuse to deliver up the stairs one story. Never again. Home Depot cancelled my order and bought same fridge from Rosners. They delivered, climbed up one flight of stairs and got the job done. Home Depot is worst place to buy an appliance from. I'm not the first person to live on second story. Shame on them, they took my money gladly and I waited 3 weeks for my refund. Home Depot sucks read more

Rikky from lumber is great helped me load sheetrock onto my cart without me having to ask. Nice to see customer service is still alive.

Typical Home Depot that is located off Jog Road and Atlantic Avenue. They have plenty of parking and a good selection of items. read more

The Home Depot - Hardware Stores Near Me - Delray Beach, Florida

I recently went to this Home Depot because my dishwasher died and needed to be replaced. Since I live in a rental and the landlord was paying for the replacement, I wasn't going to get anything too fancy. I went to Home Depot and spoke to an employee in the appliance department. His advice pretty much amounted to they don't keep any dishwashers in stock and I would be better off just going to Home Depot's website. I tried to ask him a few questions regarding models, sizes, etc. but he appeared to have little interest in being helpful. I did ultimately buy a new Whirlpool from the Home Depot website but it was in spite of not due to the service I received at this store. That being said, this is probably a pretty typical Home Depot with the usual large selection of items. Because of its convenience, I will probably continue to go here when I need certain things. read more

IN 1 LINE: Lazy employees or no where to be found... :( CUSTOMER SERVICE: I went here on a mission with a list of supplies needed for my family's new townhome. We had much difficulty finding staff to help us. After searching on our own, without success, we finally ran into an employee who was unable to help us. Instead of him calling for assistance from another department or bringing us over to someone else who could answer our questions, he just walked away. Finally, we ran into an employee who did in fact help us search for what we needed (electrical supply), but the store was out of it. Our suggestion is that there should be visible staff ready to assist customers in their needs. read more

Don't go to this garden center if you think you'll get any help at all! Especially if you aren't able to lift heavy bags of anything. In my case mulch. I asked over and over for help with two big bags , I needed them just be lifted into my car. I was ignored! And then told to go find some one myself to help me. I had asked the cashier to help me and make a call, What an unfriendly and unhelpful store! The laughable part was.. that a very sweet women stopped in the parking lot and ask if she could help me! Go figure! read more

I am not a Home Depot girl. I will rather use a stapler than a hammer and nail. I would rather use double sided tape. I would rather use crazy glue. But, when a hurricane is a coming, or I do need something the chick version of Home Depot doesnt have (BBB- Bed, Bath and Beyond!) home depot is cool. I havent had much experience with either but HD seems like my first thought over Loews. Whenever I questioned the staff (yes, I really questioned them a LOT!) they all knew the answers or made sure they did. It wasn't so bad, all things considering - it could've been worse, like the dentist. This place is cool, huge and helpful. read more

Customer service is non-existent. Purchased a Samsung elec stove November 2020. The oven has never worked. After no returned phone calls and messages I went to Home Depot and after waiting I was handed the same phone number that I had been calling and told that nothing else could be done and no one would talk to me about this problem So after giving money to Home Depot and getting a stove that doesn't work - from day one- this is their customer service. Home Depot washes their hands of customers problems. No help. I paid my money to Home Depot. I cannot cook and I don't have money to purchase another stove So now I am in a phone call maze with Samsung and Lake Electronics. Lakes electronics is contracted by Samsung to fix appliances It has been three months I still have a oven that does not go on. I'm hoping to be able to cook Christmas dinner2021 cuz I missed all the 2020 holidays this past year thanks Home Depot read more

The store is the worst the absolute worst of all the Home Depot's I've ever been to I had an appointment to meet with Ana in the kitchen design department as shown in the photo I had confirmation and she never showed. In addition to that the manager Lindsay really didn't seem to care. read more

The Home Depot - Hardware Stores Near Me - Delray Beach, Florida

I tried to order a full kitchen with cabinets, countertop, appliances, and installation. It took a week to get an appointment, then the salesperson was frequently unavailable, no one answers phones there, and when she finally gave me a design, there was no pricing for the cabinets or countertops. When the countertops got priced out it was not for my selection. Complete incompetence. I wasted almost two months trying to buy a kitchen and finally had to cancel the order because they told me I need a permit that would take 10 weeks on top of the lead time.. This should have been done at the onset.. I also could not find an appliance salesperson to work with, and everything is "online." why do I need a kitchen designer if I have to shop and purchase online? The entire experience was awful, a waste of time, and overall extremely frustrating and disappointing. Do not go to this store! read more

If you're looking to order an appliance. Do not use Home Depot I ordered a very expensive dryer and waited weeks for it to be delivered. The morning of the delivery I receive no calls from the delivery company. I cleared my whole day waiting for this appliance to be delivered. They called my gate and surveillance shows them coming through. I waited and waited and waited and nobody came to my door. I called the customer service line and they were literally no help. They could not give me a new delivery date until they load off the appliance back into the warehouse and then they will give me a call to reschedule. They never gave me a call in the first place to deliver my appliances. You'd be better off going absolutely anywhere else. read more

This review is for the Home Depot in East Delray Beach, FL at 1400 Waterford Pl. Terrible customer service. Wanted to shop for a refrigerator and saw a floor model on sale, but wanted to ask about the sign that say additional discounts and delivery and warranty and such, typical shopping questions. I flag down an associate and she said she will get someone to help me. A man by the name of Ken showed up and said whatever on the sticker is the price and walked away. I couldn't ask anything he walked away so fast. Took me five minutes to find him then he didn't really want to help me. I talked with another associate and asked to speak with the manager and he said Ken is the manager. So I went back to talk with him and he told me that I didn't ask him any questions, but he walked away so fast that I didn't have a chance. Then he claimed that he had to take a phone call. We spoke for a little bit and he said he had to take a phone call and walked away again. Unbelievable for the rude and bad customer service. I will complain to another manager tomorrow morning but doubt that anything will happen. Home Depot missed a potential sale for a refrigerator, but I guess they're so big they probably wont' miss it. But wanted to let folks know that Home Depots customer service is horrible especially at this store and if I can find similar items elsewhere than they will get my business. Good luck you guys. read more