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    Denver, CO

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    The Home Depot

    2.9 (65 reviews)
    Open 6:00 am - 10:00 pm

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    All the different calls made to get someone that could help.

    BEWARE! RENT ELSEWHERE! DO NOT RENT A TRUCK HERE! What a shit show.... I booked a reservation online for a truck that I needed for an hour & was charged $150 as a holding fee/deposit. Sounds good. That was fine. Upon pick up my reservation was no where to be found. Because we needed the truck we decided to book another reservation there in person under my boyfriend. His info, his card etc.. We assumed being that the reservation couldn't be found and the order wasn't fulfilled that the charge would eventually fall off or be reversed. I wasn't too worried about it at the time. We continued with the new reservation, returned the truck, and all was fine. A week later my card was charged $824!?!? When I called about this issue no one knew anything!! The person at the rental department was not very helpful, was frustrated with me and basically said he can't find anything therefore he can't do anything. 3 hours of wasted time later after being redirected to the customer service desk multiple times where no one ever answered, left on hold for 20+ minutes multiple times, calling back, being disconnected, even trying the text help service, sent to different departments that supposedly could help but ultimately couldn't.... I FINALLY got a very nice lady from one of the 1-800 numbers who got me on the phone with a manager Joe in the SAME STORE I HAD BEEN CALLING.. Joe at first seemed helpful, stating how sorry he was, how they would look further into this to resolve the issue. But then called me back (with a more hostile tone) and said IT says we didn't charge you so basically oh well, dispute it with your bank. WHAT!? That's your fix??? I've been nothing but nice through out this VERY frustrating process and was left feeling as if I did something wrong for trusting this store and using their services. Overall, rent somewhere else that actually knows how to navigate their systems unless you're okay with money being taken from you at no fault of your own and poor customer service in resolving an issue....

    Tools
    Cindy L.

    Home Depot Wayne was the man of the day. I stopped in to get a key made and he was so chipper. Not to just me but he took time out for my dog, a pet and a treat, what more could she ask for? Most of the time I go to any of the Home Depot's, I encounter really nice people. Wayne Just happened to be the lucky person that I wrote about today. I like the people better at Home Depot, and the prices are also better than their competitors. I WOULD go back to this location for sure.

    Taking the picture from my apt balcony.  Home depo delivery late night

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    I've never seen so many employees standing around do nothing or moving so slow while staring at customers

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    4 years ago

    Ordered curbside pickup and sat in the car for 20 mins. Had to go in inside finally to ask for my order to be brought out.

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    Page 1 of 2

    Ask the Community - The Home Depot

    Review Highlights - The Home Depot

    Terry and Jennifer went above and beyond the meaning of outstanding customer service.

    Mentioned in 2 reviews

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    Ace Hardware At The Highlands

    3.1(46 reviews)
    11.3 miNorthwest
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    I recently went to this Ace to buy some steel from their metals rack. I found it nearly empty, with…read morenothing I could use. When I asked an employee how often it was re-stocked, they shrugged and said, "I dunno" and pointed me to the manager. Really?? Okay... The manager said he was too busy to help me, a paying customer. When I asked if there was someone else who wasn't too busy to help a customer, this "manager" did the same shrug and "I don't know" AND THEN TURNED AWAY FROM ME. His name badge said Andy or Andrew. Unreal! Like a Twilight Zone episode! Never in my life have I experienced retail staff as rude and incompetent as this. I could see why he was "too busy to help me" though, since the store was torn apart and seemed to be getting renovated while they were open - it was a huge mess with junk all over the floor in the aisles, and trip hazards everywhere. If I were you, I'd give this place a miss and find ANY OTHER ACE to shop at. Oh hey, why are there so many totally unrelated photos from "reviewers"?

    This Ace location has always been great to me. The employees are friendly and helpful. If I flag…read moredown a worker on the floor who can't help me, that worker will bring me to someone that can. They seem to always have what I need in stock, especially specific nuts and bolts. Pricing is very fair too. Love having this Ace in my neighborhood.

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    Ninth Avenue Hardware

    Ninth Avenue Hardware

    3.9(86 reviews)
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    I stopped in to pick up stuff to start the moving process, just basics, but the customer service…read morewas great! I had hardened stuff on a wooden floor and the guy helping me out directed me towards a better scraper and it worked wonderfully without scratching things up. I didn't catch him name but younger guy with longer hair, thank you!

    It has been said that good things come to those who wait...But that saying is stupid, and clearly…read moreneeds to be modified, to say "Good things come to those who visit Ace Hardware on 9th".. I haven't felt this at-home since Thanksgiving '98 when Grandpa and I road a tandem bicycle to Olive Garden and filled our bellies to the brim with bottomless salad and breadsticks! (He's passed away now - gluten allergy) When walking into the store, you may shed a tear, because at this Ace hardware, you're family. The kind staff and I always hold hands as I browse about the store...and NO it's NOT because they're concerned for my safety!! Stop being silly, ya silly goose...Maybe a wrench, maybe some rock salt, heck maybe even just a random bottle of hot sauce...the options are endless! They have everything, at very reasonable city prices. Once I've satisfied my nearly insatiable craving for browsing the aisles of doorknobs and extension chord, I check out, exchanging a knowing smirk with the cashier...and on my way home I KNOW I'll sleep better tonight..:because "Like a good neighbor, Ace Hardware is there"!

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    The Home Depot

    The Home Depot

    2.7(112 reviews)
    12.1 mi
    $$

    Ohhh honey, grab a cart because I have thoughts. So I strut…read moreinto Home Depot with spring in my soul and a to do list tighter than my garden gloves. And what is this?!!! The parking lot is calm. The aisles? Breezy. The Garden Center? THRIVING. Birds practically singing in surround sound. Garden crew? Absolute sunshine. Helpful. Smiling. Ready to make my yard the envy of my neighborhood, as it should be. And can we talk about Amy at the register? Queen behavior. That woman was moving like she had somewhere fabulous to be. Clearing out winter nonsense, scanning like a pro, offering help like she was on commission for kindness. I leave my cart with her thinking, "Yes ma'am, hold my treasures while I grab a rug and live my best life." Now here's where the tulips wilt. I head to get a rug cut. Crickets. Not a soul in sight. No orange aprons. No wandering associates. Just me and my increasingly dramatic inner monologue. Fine. Washer/dryer section. I find a sweet girl just vibing. Bless her heart, she pages someone overhead. We wait. And wait. And WAIT. Twenty minutes later, the only thing that showed up was my irritation. I go searching again. A security guard does the classic "I do not see you." Matt at paint? Smiles politely and then executes a professional eye-avert. The washer/dryer girl? Vanished into the retail abyss. A new associate appears.....glaring at her current customer like they personally offended her ancestors. I try. I circle. I wander. Fifteen more minutes. Alas. No rug. No help. Just unmet potential. So here's the tea: Garden Center = 10/10, springtime magic. Amy at checkout = MVP, give her a raise. Rug cutting situation = a mystery worthy of its own investigation series. I left disappointed , not mad, just that specific kind of retail heartbreak where you know it could've been a five-star moment. What has happened since my last 5 ?? Do better, my beloved Home Depot. Spring waits for no one.

    DO NOT BUY WINDOWS FROM HOME DEPOT. I bought new Windows in April 2026. The installation was a…read morenightmare, with workers who showed up late in the afternoon and wanted to work later into the evening. I had these windows installed in May 2026, and since then, I have encountered numerous problems. Many of the windows are difficult to open or close, there is water seeping in, and the locking mechanisms either break or pop off unexpectedly. These windows are truly subpar. I have had multiple callbacks due to improper installation and faulty parts. I have also been waiting over a month for a glazing strip for a sliding door. For the last two weeks, I haven't been able to use my sliding door to access my deck because the locking mechanism has come out of place, rendering the door unusable. I want these windows removed, and I will buy my windows ELSEWHERE! Who has time for continuous calls and service appointments? If these windows are this bad after a few months, I hate to think how bad these windows will be in a few years. I have included a photo of the 3-month-old slider that has water leaking through the seam near the bottom track and the bad cuts on the trim and the lock that pops out of place. I want these windows removed and I will buy my windows ELSEWHERE! Who has time for continous calls and service appointments? If these windows are this bad after a few months, I hate to think how bad these windows will be in a few years? I have included a photo on the 3 month old slidder that has water leaking through the seam near the bottom track and the lock that pops off.

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    Plumbing

    The Home Depot - hardware - Updated September 2026

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