Great customer service! Found a washer and dryer set well within budget.read more

great place to find 2nd hand appliances at reasonable prices. so if you are looking for a stove,…read morefridge or freezer you should at least check them out. Friendly as well

Great prices big variety of items. I have been looking at the furniture that has just come in…read more I'm very impressed I'm seriously thinking of buying some.

ebony is the best. Great smile. Nice clean store. so glad it's back open. The prices are great. The…read moreemployee are warm and always ready to hel.

I think my Google review is actually better…read more If I could leave a BIG FAT ZERO rating, I would. Not only has Sherwin-Williams quality gone down substantially over the years... but the customer service truly sucks! I've been in the remodeling business for over 15 years, my painters have notoriously used Promar 400, without any issues. So when I ordered that specific type of paint for my clients how would I have assumed there will be any issues?, I was shocked to see how watery and terrible it was!! 9 gallons later bought and paid for--I took it to my clients and imagine 4 coats later it took to get any of the color to even adhere to the white walls, they were attempting to paint!! The clients finally gave up and called the manager, Steve, who said bring in the paint and we will give you a refund. Since these are my clients, I drove 43 minutes back to your "friendly" neighborhood Sherwin Williams store on Cherry Road in Rock Hill...and brought in only 8 gallons for what was promised to be a Full Refund for my clients. Instead, I was told by Mr: PonyTail/Beard Man... "Sorry about your luck, you purchased the crappiest paint we have, so it is what it is." There was NO offer to exchange this "crappy" product nor even to meet me halfway towards a refund after I spent close to $400 on it! The Ponytail guy who was once nice enough to carry the paint to my car the day I spent $400 on those "crappy" products couldn't have been more of a jerk as I carried 8 paint gallons back to my car once again, Steve, his manager, refused to take any of the items back!! Truly, the customer service here-um...what customer service...absolutely sucks not to mention their products! What these morons don't get, is that customer service moment WAS NOT about THE ONE TRANSACTION! That moment was about the fact that these guys, one, wouldn't stand behind their products they sell, and two, didn't take the time to educate the consumer-that would be me- about what type of paint grade I should buy for my clients and why! How did I know the formula was now a watered down garbage-like paint labeled as Promar 400 or as the employee stated the "crappiest" grade of paint we sell!??? Because I am a business owner; I understand everything that is relative to my future business prospering is about relationship building and educating my consumer NOT about saving a few bucks. Perhaps Sherwin-Williams should get a clue and start offering a dose of customer service 101 because they are definitely deficient and are missing that! Are they not aware there's something called competition out there where we the consumers can choose to go other places and actually buy our paint somewhere else? Welcome to America!

I've used SW paint products most of my adult life. The Rock Hill store on Cherry has helped me as…read morewell as any other across the country has. Strongly recommend this store

The staff there is top notch. The pick up and delivery man was polite and professional and treated…read moremy tractor with the utmost care. I sent my lawn tractor in for an oil change and general maintenance. I keep it in great condition so I wanted quality people doing the work. When I got it back it was immaculate. The first time I turned it on it ran like the first time I bought it. I didn't realize how badly it cut the grass before. It runs great and cuts the grass better than ever before. I will continue to get the recommended service from this company. I highly recommend this business for any John Deere needs. Thank you !!

I have called to check to see if this location in Rock Hill, where I bought my John Deere Mower…read morefrom had a Deck Belt for over two weeks, I am transferred to the Parts Department and never get an answer left over 5 Voicemails with my phone number every time and NEVER received a phone call back, called again to try to talk to whomever answered the phone and she always transferred me to parts, knowing they would not answer. Finally, today I called just to be told they have the Belt in stock by someone named Eric. I asked why it has taken me over two weeks just to be told this and he states very rudely, they are busy and their phone never stops ringing and they only have two repair people! Well duh, HIRE SOMEONE! What the heck, if this was me, I would have been fired!! I don't want their excuses, I want an apology, not another rude person answering a phone at a business, I never should have gone there, should have stuck to my first option of going to BOBCAT!

I had a need for some specialized hardware to complete the repair on some furniture. I needed…read moredouble threaded bolts, washers and nuts that were a specific metric size. I went to Home Depot First & the guy was real nice but said he didn't have what I needed. I was a little surprised, but OK. He referred me to this ACE hardware. I got some great customer assistance from Phil. He is a super guy, well trained and knowledgeable and did a great job of putting all the parts and pieces together to match my needs. I was in and out in 15 minutes, easy breezy. Patty at the check out register was real nice too. She was telling me all about the specials they were going to have coming up for Halloween. This is Rock Hill, small town Carolina and it suits me just fine. Check this place out for more specialized needs. They have a huge parking lot in the strip center close to the Earth Fare. They are observing the COVID guidelines.

I highly recommend this, Ace Hardware! They were so kind, professional, and helpful! It's about to…read moreget really cold, and everywhere else was sold out of bedding for my dog's kennel. It did not even occur to me to check Ace Hardware. But, I was in luck! They had plenty to sell and I got what I needed just in time! They also helped me figure out how much I needed... Very helpful!

Leonard Truck Outfitters Given a price of $420.00 to put…read moretint on my windows...SUV. Back seat to the back window, dark, where you can't see in. Both front sides and windshield where you can only see a silhouette. That was what I was told I would get. When I got my vehicle back, not what I was told. Can see inside the rear seat to the back from outside. Front, see the driver. Called and wants to charge me $430.00 more to get what I wanted in the first place. Called the Manager this afternoon at 1:25pm and again at 3:20pm. Left on hold for 5 minutes. Finally spoke with her, asked for the District Managers name and number. Gave me his name but wouldn't give me his number. Called Customer Service, spoke with Sharon. Said she would get back with me, that was at 3:32pm. Now 5:53pm. Quality was great for me. Tint isn't my profession. Rely on the professionals. 5 days later... No call from the Store Manager, District Manager or Head Office. Super disappointed. Was recommended by a "friend". Anderson Road, Rock Hill, SC.

Bought a building from them in 2022 that has had a leak in the roof since. Comes with a 5 year…read morewarranty(thank god) so they came out twice and ensured me each time that it was taken care of. Now on the third time and I've been calling for a month and keep getting the run around "call this number, we will transfer you here, email proof here" blah blah. After nearly a month of no call backs or any communication, I finally called Mount Airy instead of the local rock hill and told them either fix the roof or come get the building because I'm not making another payment until one is done your choice, their answer was the maintenance department was 4-5 weeks backlogged.

I went to probably 10 furniture stores in the Charlotte area and was exhausted. This place is huge,…read morehas great deals and a great selection. We were able to take our sectional home the same day. Great experience & the prices were amazing. I don't know of any place that you can get local made furniture for these prices.

Housed inside an old school house, this place is a great place to buy furniture and is not too…read moreexpensive. During the pandemic we came here like every week and Elizabeth helped us but she retired in November so today Marty helped us out.

Every member of the team is super knowledgeable, friendly and helpful. Mike their technician is…read moretops!

Everyone involved from the store representatives, to dealing with the owners directly, to delivery…read morepeople, and maintenance supervisors, incredibly professional and responsive, never stuck in any automated systems, real people calling you back and talking to you at any time of the day to make sure your needs are met, you're in great hands with Hydra!!