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    The Home Depot

    2.5 (40 reviews)
    Open 6:00 am - 10:00 pm
    Updated 3 months ago

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    7 years ago

    I have almost always been treated well at the Florence, KY store. Service, store stock, location, and store conditions are great.

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    Ask the Community - The Home Depot

    Review Highlights - The Home Depot

    Kelvin Shoopman was the most knowledgeable employee I've ever encountered at a home improvement store.

    Mentioned in 3 reviews

    Read more highlights

    Pieratt's Mt Tabor Rd - This is the oily substance in both drums.

    Pieratt's Mt Tabor Rd

    2.8(52 reviews)
    0.9 mi
    $$

    Can I offer a - 4 Star here?…read more It's been over 2 months since I purchased a GE Dishwasher. It came in late. It did not work. I had service out twice to verify it did not work. ? I asked for a replacement. That was a huge ask for them. Had to stay on them to get that. It took 5-6 phone calls over a week or more. Yesterday, I got a message it was in and coming today 10am - 2pm. I called to verify. YES! It's coming. I arranged folks to be there. No word today. So, I called again to verify... after upsetting 3 house holds to have a person there for the delivery. The 5th time this has happened. . . over a damn dishwasher. I was only on hold for 12 minutes this time at least. I was told NOPE. Not coming today. That was a message for service to come fix the first one... you should have known that. The delivery is now 15th. Don't Buy from HERE! I wanted to buy local, from the place my great grandparents bought their first TV. NOPE. Screw it. See you at Lowes next time.

    People leave reviews for many reasons--either because they had an outstanding experience or a truly…read moredisappointing one. As a business owner myself, I know how much weight reviews can carry, so I put a lot of thought into writing this. I've given Pieratt's multiple opportunities to fix my situation, and I have proof via email, text messages, and phone call logs to show the effort I've made on my end. My refrigerator issue has been ongoing since July. In that time, I've had two separate loaner fridges, but only because I've been the one repeatedly reaching out. Any communication I've received has been a result of my persistence--not their initiative. For the past two weeks, I've heard nothing at all, while the replacement fridge they dropped off continues to sit unused in my dining room. To make matters worse, I lost over $600 worth of groceries because their service team failed to communicate that my fridge wasn't working properly. I also make it a point to support local businesses versus big box stores, but in this case, I wholeheartedly regret that choice. The only reason I'm giving one star instead of zero is because the sales associate I worked with at the Reynolds location was absolutely wonderful. Unfortunately, the lack of urgency, accountability, and communication from Pieratt's service department has far outweighed that positive. At this point, I cannot recommend Pieratt's until they show they can stand behind their products and take care of their customers.

    Photos
    Pieratt's Mt Tabor Rd - Bespoke Microwave Navy stainless steel

    Bespoke Microwave Navy stainless steel

    Pieratt's Mt Tabor Rd - Our LG refrigerator!

    Our LG refrigerator!

    Pieratt's Mt Tabor Rd

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    Best Buy Hamburg Pavilion

    Best Buy Hamburg Pavilion

    2.8(52 reviews)
    2.2 mi
    $$

    Okay, I'll be honest. I never go to Best Buy unless I have to, but this location is actually nice…read more Of course, Best Buy offers the best in electronics, appliances, and more, but I visited here to take a look at their record selection. It was vast and had a lot of variety. The genre available spanned from pop to classic, rock, country, and more. I also needed a new needle for my record player, which they had. Not a bad price either! They have other record-related items: cleaning kits, record players, and protective sleeves.

    I went to Best Buy in Hamburg, because BB is notoriously helpful and offers great support. I've had…read moregood experiences with them in the past, and I held that hope. I bought a MacBook in March 2026. Have loved it. Nothing to complain about with that. But the sales rep was AWFUL, which I'm fully realizing today. I went in with two of my kids to shop. They had a promotion going on. I needed a new laptop. I walked away and thought I was happy. The sales rep told me two outright lies. 1) you have 90 days to catch the Macbook model you purchased on sale. If you do, Best Buy will refund the difference. Nope. It's SIXTY days. 2) today only, we have a deal going on where you get My Best Buy Plus (or whatever its called) for $.01. Would you like to sign up and get the benefits? (explained them in great detail). I agreed. He charged me the full price, a $49.99 difference. I don't want to assume Best Buy has their employees lie on purpose. Rep assured me he received no commission on credit card sales. I can't trust that's true either, now. To say I'm disappointed is an understatement. Best Buy used to be a staple in our home. One of the few places I counted on for quality service when so many other places have shown their solely about a bottom dollar. I hope this was a one off. A poorly trained rep, not a systemic issue. Either way, back to other eletronic stores I go.

    Photos
    Best Buy Hamburg Pavilion
    Best Buy Hamburg Pavilion - Home theater

    Home theater

    Best Buy Hamburg Pavilion - Inside of store

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    Inside of store

    Lowe's Home Improvement - Flooring Aisle

    Lowe's Home Improvement

    3.3(29 reviews)
    2.6 mi
    $$

    My husband has implemented a new 'don't take your wife to Lowe's' policy after a recent visit may…read morehave resulted in many fun project planning adventures for me and not-so-fun diy projects for him. Our recent visit resulted in a new and luxurious dishwasher for me (happy early birthday after finding a lux Bosch floor model that includes features I don't understand but with a modern no-fingerprint exterior and a coveted third row with multiple settings that I have dreamed about for years). I tried to also leave with a new bathroom vanity, but fate wasn't on my side. Custom blinds are also now haunting my dreams but the sales person (who was wonderful in indulging my whims with their planning tool) scares me off with the final price tag. I had no idea blinds could cost more than a car! I did also encounter two unicorns - an actual stuffy for my puppy (who knew Lowe's had a pet section?) and a crazy affordable peel and stick wallpaper that screams Anthropologie but without the crazy cost. I am too scared to tackle peel and stick, but I am hoping my husband may tackle the challenge with the right encouragement (we've all watched the reels of all the interesting things you can find at Lowe's!). My only complaint is that I somehow lost two hours in a store and actually missed visiting the section I went in for (light fixtures).

    I don't normally write reviews but Im not letting this go, my customers had to cancel their order…read morebecause lowes is racist against Palestinian people. gave them the run around on items that were paid for and acted like they had no knowledge of any orders. Once the customer seen what was going on got the manager to cancel their order that supposedly didn't exist. if you don't shop with racist stay out of Lowe's

    Photos
    Lowe's Home Improvement
    Lowe's Home Improvement
    Lowe's Home Improvement

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    The Home Depot - gardening - Updated July 2026

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