This lady was perfect. Help me pick out a small freezer for my mom the service I've had at the store ever thank you Miss HEIDY. read more

The Home Depot - This great service associate at home depot., the best! Ms.Heidy.. - Nurseries & Gardening Near Me - Miami, Florida

Purchased a reverse osmosis from this store. Few people could place the order due to a lack of experience. Store located at 303 SW 8th St Miami , Florida. The filters arrived at my apt which includes installation. It seems Home Depot chose a particular Delta Mechanical installer who told me they don't service Miami area where my apt is located . I have spent many hours trying to get Home Depot to send an installer with no result. As a client for many years, they must correct their service and be more responsible. Need to solve this installation. unhappy client. read more

I can't tell you how many times I left the store, disappointed and empty-handed because A. I could never find anybody to help me B. if I could a employee Their English wasn't good enough to understand me. read more

MANY GARDENING OPTIONS!! Service - 3 Variety of products - 5 Price - 4.5 Location - 5 Parking availability - 5 While I have been to this store a a few times for other than gardening, this review is for the Garden department. This location is in the middle of Little Havana, with abundance of parking space. They have a great variety of gardening options, much better than other Home Depots I have visited. I was able to find all I was looking for. One thing they need to improve is customer service, robots might be a better fit than them. No one approaches you or offers help and it is not because of lack of employees, they actually have so many. 100% recommended at least for gardening! read more

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This Home Depot is by far the worst way to waste time. Imagine that the person in charge of the electrical isle has the keys and goes to lunch with the keys so nobody can buy anything from the locked isle meanwhile. That's just nuts. read more

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We were excited for our first official trip to Home Depot as new homeowners. And looked forward to benefitting from the expertise of the employees. Unfortunately, that expertise seemed to be lacking...not only did most employees not seem to be terribly experienced home improvement experts but also most did not seem to know where most items were located in their department. Or we happened to ask an employee who was not situated in their specific department. So pretty much every time employees were just looking up the answer on the app, which we could have done ourselves...The only exception was the employees in the painting department. There was great knowledge there and willingness to assist, even without asking directly. read more

I bought a medium harvest right freeze dryer. I had a few issues at first. Nothing to do with the machine, but i didnt want to mess anything up. I contacted Harvest Right company, I got a response in rapid time. Ms. V. Claton. Was more then helpfull. I was greatful she new just what to do. I have talked with her on another base as well. She knows her stuff. Great customer service, and I am so glad i made the purchase. read more

I was waiting for a microwave delivery for 1 week. Today, when the delivery was supposed to happen, the dispatch called me and let me know that the drivers can't deliver because of construction. Yes, there is construction around my condo. However, there is another way to get to my building. And so far, months of deliveries have made it here. Today, the drivers lied to me and told me that they couldn't make it to the location even though they could have easily gotten out of the truck and delivered my microwave by walking a few minutes. Or, they could have pulled directly in front of my building as many other cars did. So instead, they chose to just reschedule my delivery without even telling me. I waited for 1 hour and had to call them to be informed. After, I called support. They told me that they can reschedule the delivery for 4 days from now. But they can't promise that the drivers won't face the same issue. This was a situation of lying and a lack of care about the customer. If they really cared about me, it was very easy to deliver the microwave. As proven by dozens of other deliveries that make it here every day. Including a king bed. Furthermore, I spent almost an hour dealing with this situation. I'm very disappointed by the service at Home Depot and by the lack of care about the customer. They lost my business forever. read more

I was tagging along with my sister to return a "cheap" toilet fill valve made by "Kholer." It's not Home Depot's fault other than choosing to sell this product. The return process was quite efficient. This (Kholer) product claimed to be "silent". Once installed, it was never silent nor did it even fill in a timely manner. This was so bothersome that it needed to be removed. Horrible product. I encouraged my sister to get her fill valve from a plumbing supply company. Upon finding a reputable place, we picked up a "Fluid Master Pro 45". We are a couple of ladies and we're able to replace this valve (with the help of YouTube) in a matter of minutes! The Fluid Master was even cheaper than the "Kholer". We did good and it works like a charm!!!! read more

The Home Depot - Halloween decorations - Nurseries & Gardening Near Me - Miami, Florida

Whether it is from Mercury retrograde or just age (thirteen years), my refrigerator passed away. It had a very good life keeping coquitos and leftovers cold. Alas, I had to find a new one. I went to Home Depot's webpage to order a replacement. The $600 + cost was reasonable with inflation, and the home page said $55 for delivery / installation by this coming Wednesday. So far so good right? Well the reason this is a one-star review is that I just canceled my order. When it came to make the actual payment, the delivery date was moved to next Friday (a week with a broken refrigerator!!) and the delivery fee for a specific room installation doubled. This stinks more than the food in my broken fridge. I will be patronizing a different retailer, and would urge you to stay away from Home Depot. read more

As soon as I entered the building I saw a circle of centipedes roaming the warehouse so it wasn't a good start. The customer service was NOT good and I must say it was utterly awful. When I asked for the menus they seemed like they had no clue what I was saying. I had wished that they explained to me where I can find what they are serving. Luckily Samuel the Salamander was there and he attached himself to my frontal lobe. It was weird that he was under my forehead skin, but then I started seeing all the food that was probably hidden to the human eye. So I started to eat and and eat and Samuel starting producing a weird gelatinous substance on top of my dome. I wish I could say we were satisfied but it feels like I have screws and nails penetrating my stomach, and the rest of my organs felt like they were harvested from my body. Samual was looking pretty satisfied though as he left, conveniently looking like he ate all the organs in my body. I went into the bathroom to wash the gelatin off but the ostrich wouldn't let me. Overall the food tasted like wood chipping, customer service was below mediocre and the ambiance was fine I guess. read more

Going to Home Depot can seem like a dreaded chore, however, the fact that it's dog friendly makes it so much more enjoyable for me. The 8th street location has a great nursery section, its nice and spacious with plenty of variety to chose from. I always find the nicest plants here. Staff is always willing to help. read more

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I'm only giving the Home Depot a one star rating because every time you need help there ain't anyone around!!! But then you show up an hour before close and it's like a employee Rave. I've had some seriously stressful times here, anywhere from the crazy customers to the absent employees. Luckily there's always that one unk who knows everything, they're like a magical being of knowledge like the Merlín of the Depot. If you're lucky to find one of these unks, you will be saved. One time I went to the tool rental at a Home Depot in south florida and brehhh was taking for ever to deal with the riff raff of customers ahead of me. I was so spaced out that i looked up and saw, I kid you not a HUGE DRAGONFLY stuck in a massive spiderweb. Bro do you know how much web needs to be there for it to trap a dragonfly? Anyway. Shits wild there, and their LP people need to stop looking so sus. You're supposed to be undercover but I can see your ass coming from a million miles away. I can't hate tho, I always go to the Depot for all my tool needs. Special bonus when they have a taco truck or something outside tho. read more

The Home Depot - So y'all don't think I made up the dragonfly story - Nurseries & Gardening Near Me - Miami, Florida

WOW the people who come here... Are.. let's say extra special. No respect for the store or other patrons, carts put in parking spots everywhere none put in the corral. Need to know a color of spray paint? No problem just graffiti at will... read more

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Ive been visiting Home Depot for many years and each day the service gets worse and worse. Today I was there asking for an item that I had not purchased in the past, my 1st encountered was with a young lady I think named Maya or similar when I asked her if she can tell me where the Cabinet liners were she looked at me and said Espańol porfavor. When I told her in Spanish she said ohh I don't know ask that guy which I did and he send me to a lane in which I had to ask someone else who send me to another lane and after practically going around the entire store and asking several people I found it. People need a little more training and willingness to work it's very sad that after an entire day working you have to walk an entire store because no one knows where things are and they simply shuffle you from lane to lane. I wanted to speak to a Manager but never saw one read more

My friend purchase en lager refrigerator in Home Depot. Since the app lives was deliver she was trying to call homedepot and de deliver company to pick up, two weeks later after failed many attempts to reach any one she decide to drop the appliance in Home Depot where she made the payment and purchase and one of the supervisors Michelle try to call the cops for dropping oof the applicant at Home Depot location, what a service I would said don't buy app license in that place there is not warranty of getting the service you expect, go to the dealer directly as the employee said read more

The Home Depot - Appliance dropped off at Home Depot - Nurseries & Gardening Near Me - Miami, Florida

I just had an AWESOME experience with the Resolution Department from Home Depot that is worth bringing to light. I remodeled my kitchen with all new appliances and after twice rescheduling the delivery, they finally arrived. I had been promised $100 ecard for the delays. After waiting and not receiving anything, I decided to call for the 3rd time! I tell you it was awesome the rep that I spoke with. I will never forget, Ewanda Mosley from the resolution department. She was courteous, knowledgeable and went beyond the call of duty to resolve my issue. I am not sure if you can request a rep when you call this department, but if you can, this is the person to request. I truly believe this is the best hiring decision Home Depot has ever made! Not only did she search and found the issue with the ecard, but she found a refund I was also due. Outstanding employees still exists. Ewanda Mosley is proof. read more

I had to give this experience a 5 Star rating because my assistant from Pluming (Felix) was truly remarkable, and passionate about his job. I used to work for Home Depot when I was 16. It was one of my first jobs. I know how unwilling to help some folks there can be from an ex-employees perspective and from the perspective of someone who constantly shops there... but this man was amazing and one of a kind. The kind of service you want and need when going to a Home Depot, not the type they have unfortunately popularized. I just bought a new Samsung fridge that didn't quite come equipped with the proper tubes or parts. I went in and found Felix after being kindly guided to the Plumbing department by a young guy from Paint wearing glasses. Upon reaching pluming, I see Felix running around like a maniac, taking care of 5 people at a time. The man seemed to know what he was talking about and everyone was all over him like the Pluming messiah. I showed his the photos attached and explained to him what I needed. Apparently what I was looking for was very specific and out of stock... to sum it up he pretty much put the pieces together and recommended I buy three pieces that once combined would give me the results I needed. Once home, I did what Felix recommended, and in no time I was able to fix my fridge problem and the waterline was working excellently! Thank you, Felix! I told the manager to commend him for his great service, that he was that motherfucker!! He asked me to take the survey on the receipt but to leave out the "motherfucker" part. So I came to Yelp... Felix is THAT MOTHERFUCKER!! read more

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As far as Home Depot goes, I would say this location is pretty sweet! I find that it is better stocked than the location in the Grove, so I tend to visit this one more often. Bonus is that they have a nursery outside - so if you're looking for plants in the area this is definitely a spot to go to. Parking is ample, and of course on the weekends you can expect your standard Home Depot situation: lines, lots of people etc. However - they do have self checkout which makes a quick trip a breeze. When I do ask for help, which is literally every time I am in Home Depot since apt decorating is new to me, I have always found someone to assist me. They do speak mostly Spanish (we are on calle ocho here), but that is a-ok with me. Returns here are also easy (re apartment decorating being new). And the last, non-home related perk of any home depot visit: the Coca-Cola in a glass bottle! I'm not talking our standard US sodas here - these are the real deal made with real sugar. Definitely a treat for braving the masses at Home Depot on the weekend. read more

I just went to Home Depot to purchase 2 items I needed when I got to the Register a lady named Soraya attended me she was not very pleasant. She tried scanning the Combat Roach Killer trap Barcode 23400 99774 and she was not able to she told me that this item was not appearing that maybe it was a new item so she send me to bring another one. Can you please check and add this to system so someone else won't have to go through what I went. I went and got another one but told her that she needed to call a Supervisor or anyone from the Floor and not send me this is very poor Customer Service. If she knew this number was not in system why didn't she advise someone to enter it. It's very upsetting sometimes to get people like this attending you, people now a days do not want to work. Thanks read more

I'm always so conflicted of Home Depot or Lowe's. Are usually go to Lowe's because at least when you walk toward one of their staff members and they see you they don't turn around and start walking away from you. I see that constantly at Home Depot. I mean I'm a good looking friendly outgoing guy, it's not like I have leprosy or something. I think it's just the lack of desire to want to help you. Hence why Home Depot is going to get a one star today. read more

I have shopped in particularly business is based out of Miami. They treat me as a contractor like I'm some sort of piece of garbage I'm from Mexico every time I come in here and make the drive to the store I'm treated inappropriately. I speak seven different I'm not some sort of their management and everyone in it that works there. They don't care they have told me on one order. I'm sorry we don't have I walk over department and I find them right there. This is one of the worst companies I've ever bought from I now buy from Lowe's is it because I miss Hispanic that people wanna treat me badly? I think that's what it is with the Home Depot. They treat me extremely inappropriately and my Haitian employees as but with me for 30 years. I get treated that way when I come into the store just like other places around the nation really bad company. They will lie to you about what they have in stock cause I don't lift what I was told by the manager of the store, I said that's pathetic like I said other reviews I canceled my pro card paid off the balance and walked out now I shop for everything at Lowe's and Ace Hardware for whatever I need. Do not come back to this Home Depot or any other one I have been to everyone in South Florida in Florida. I could possibly go to and I've had rude experiences with everybody every employee every manager every department manager and don't know where anything is and they treat me I'm from Mexico. The Home Depot is racist. read more

This Home Depot is ridiculous, I come in here to purchase glass doors in which online it said it was available for pick up at this location , turns out I get there and it seems to me that they aren't in stock . I go ask for help and nobody is around i then proceed to go to customer service in which an employee then called a manager TWICEEEE through the speaker . AFTER 15 MINUTES OF waiting the employee at customer service has the nerve to tell me I have to make the line of about 8 people in order for them to tell me if it's available or not because THAT DEPARTMENT aka the "manager" wasn't available at this time . WILL NEVER COME TO THIS HOME DEPOT EVER AGAIN THATS FOR SURE . If you don't wanna work there and DO YOUR JOB then go tf home . read more

Went to the blinds section. Beatriz helped me out. She was the most pleasant and helpful person I have ever experienced in Home Depot. My interactions with her has solidified my return to HD again. Especially this location so I can just stop by and say hi. Thanks Beatriz for bringing cheer to these chaotic times. It's nice to be nice so pass it on. Joe Toast read more

As a pro account user it was a waste of time. I called for a manager and no one showed for 30 minutes. Finally when she did show she immediately helped someone else after I had been patiently waiting. I am still waiting to be helped and it has no been officially 45 minutes. Still no one has provided assistance. read more

Of all the Home Depot's the one at 3030 SW 8th Street has to be the worst. There isn't one employee that you ask for an item that knows what it is or where to find it. But the WORST part all is the Miami Police that are there. Today, I came to buy some items for one one of the properties that I manage and two police cars side by side each other shooting the breeze with a third car parked behind. You had to go around the two cars on the walk way of the pedestrians to pass to be able to go down the other isle, because they didn't care. WHE'RE COPS AND WE CAN DO THIS. Icredible how our tax money is spent. Sitting in there car on their phone. Burning gas and getting paid. This is a common issue. read more

So it looks like this location can get SUPER busy because of its location south and west of downtown. I usually go to the one by MIA off 112 but my geolocation for my online order sent my items to Calle Ocho so off I went. I luckily was able to go over mid afternoon on a Friday to try and avoid the weekend project rush and traffic. It was a good move. I was just a few people back in the line to pick up my Internet order (by the time I left the return/pickup line was quite long). The clerks were really nice, and we did have to call the Internet purchase support because of a issue on a SKU (my fault, I ordered something that was bundled differently online than in store so we had to fix it differently than a normal return). They all pitched in to help get it resolved though so all is well and I really appreciate the customer service. read more

Shut that place down ! Home Depot is doing a terrible job with their hiring process and employment filtering. Who is in charge of this zoo l. Worst customer service ever Good luck calling you'll stay on the phone for the door department for 2 hours plus And even longer when You ask for a manager. Taking my business elsewhere . read more

Terrible service. Curb side did not go smoothly. An old curb side order popped up for a different Home Depot store in Hollywood Florida as if it was the new order. The new order was for the Calle Ocho store. It was all very confusing. I have waited for 55 minutes in the pick up at Calle Ocho and still have not received my items. The manager at the Hollywood store when I called the textes number listed was not helpful her name sounded like Sharon. She put me on hold and never came back. I called 1-800 number for more info. The woman at 1-800 number was contacting the Calle Ocho store resolve the problem. It has now been an hour. read more

The Home Depot - Nurseries & Gardening Near Me - Miami, Florida

Dear manager of this home depot. I wish you see this message. There is somebody called gregory in paint department. Hes an amazing employee. Keep him dont loose him. I was going somewhere else before because nobody was helpful. But gregory amd your new stauff is amazingly helpful. Keep this good work. This place was mess before now way better changing. Good job read more

Save yourself the trouble and headache. The appliance manager is extremely rude. Came here because the specials were a couple hundred better than Best Buy. Half of my order didn't arrive and two appliances arrived damaged. Took me 6 hours on the phone and 3 weeks later I'm still waiting on my items. read more

The Home Depot - Nurseries & Gardening Near Me - Miami, Florida

I waited over 15 minutes for a customer service person to help me purchase light bulbs after they were paged twice. I then waited another 10 minutes for the assistant manager to help me. She was also paged twice, and she admitted she came to the customer service area for another reason. I got the correct bulbs and asked her to exchange them for me since she was at a cash register instead; she got someone to do the transaction, causing me to wait further. After 30 years, I will not shop at Home Depot again. read more

So far the place is clean and organized. Staff s are helpful and friendly .l think there are more staff than other . read more

The Home Depot - Nurseries & Gardening Near Me - Miami, Florida

This is the worst place !! No wonder people rather buy online or Amazon these fools act so entitled for not doing A job. Their inventory is way off from what's online so call before go go in and waste your time . Ladies in kitchen and appliances have to be the rudest individuals I've ever met , waited for 30 min in flooring for help , guess spending 3k isn't good enough for them . read more

the folks at the paint department, ayaira was helpful in finding the right paint and the best price for me and fernando was super nice and helpful, too. i had 4 gallons of paint and they were ready in 10 minutes. read more

Yes, the checkout lines are long and many who come here may speak Spanish more fluently than English, but I've come here a handful of times and this store has always been OK for me. Pretty standard Home Depot stuff. Rarely do I require or ask for assistance, but the time I had to have blinds custom cut to length, there was a sweet older lady who was happy to accommodate. Also, when I needed some potting soil and a pot in mid-October when most stores had forgotten about their garden departments and were in their peak halloween season and starting to turn their garden centers into Christmas merchandising areas, I could still get what I needed here. I've come here as late as closing on a Friday or Saturday when I was working on a weekend home improvement project and I never felt the parking lot or the store were particularly sketchy and I certainly never felt unsafe. The self-serve checkout lanes are also definitely a bonus, though as other reviewers have mentioned, the lines for the checkouts are insanely long at times. Personally I wish there was a Lowe's a bit closer so I could comparison shop more readily, but for now, I'm OK with this Home Depot. read more

Tonight I was told by a associated named Naomi that I should go to a different Store and not use this Store Calle 8, when I went back to claim that the cashier made a mistake and I didn't get a full money return bc she miscounted the returned items. At first they refused to accept their mistake but after I insisted and made them to count again the returned items they found out that they miscounted and I got my full return. No apologies at all. read more

Went to the Coconut Grove store for these chairs and they were out of stock, the lady checked and send me to the 8 Street store because they had 8 in stock. When i got there they wanted to charge me 89.00$ instead of the 79.00$ that was advertised their excuse was that every Home Depot had different prices which is BS! The manager Alfredo, that's what they told me his name was kept talking to the clerk by phone and never came to see the picture of the advertise chair from the coconut grove store and told the lady that all i wanted was to pay less! I was so insulted! I didn't want to pay less Idiot i just wanted you to see with your own eyes that i was not lying! No professionalism! I will never go back to this shit hole! read more

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I came here for the plants! And plants I found... lots of them! This is actually the closest home depot to where I live. I live in Miami Beach (they should really make a home depot closer to home... like on the beach)! I came here with my mom looking for some indoor plants and we found a ton of plants to choose from! My mom was even surprised that they had such a large selection (she's a frequent Home Depot-er) unlike myself. They had a huge selection of succulents, orchids and small plants. They also had trees, seasonal flowers, larger plants and a wall full of pots/planters! If I could've fit the entire gardening section in the back of my car I would have but sadly I don't have that much damn space! But I took what I could which included a number of succulent/cactus plants, poinsettia, a few snake plants and some cute colored porcelain pots! I've been back a few times now, each time bringing back a handful of plants! I have NO IDEA what the rest of the store has to offer but I'm sure they're ok? Staff needs some work in the customer service department granted they were teenagers but still. Also, this is a great place if you're looking to buy a Christmas tree! We found an 8-9 ft tree for about $60! They trim the stump for you, wrap it up so you can put it on your car and also sell the bases for about $10. read more

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I have been to this Home Depot ( SW 8th Street near Little Havana) several times and every time the employees are rude. Is that a requirement for working there? Whether we speak to them in English or Spanish, when asking for assistance they act like we're asking them to climb Mount Everest. Even for a simple thing like, " where can I find light bulbs? read more