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    The Home Depot

    2.7 (73 reviews)
    Open • 8:00 am - 8:00 pm
    Updated over 3 months ago

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    This is just ONE corner of one window showing daylight coming through a huge un-level gap.

    Run away from this store. Do not buy custom windows from them unless you want the worst customer service and installation imaginable. What we expected to be a happy and stress free purchase of made to order windows and door has turned out to be a ruse. Mismanaged from the start. Salesman sold us "custom" when off the rack would have worked. Expert measurement should have happened. We were told they would fit like a glove. We are now stuck waiting for a resolution where these windows were forced to fit the openings, our frames cut in half by the installers, not shimmed even once, screwed in randomly with drywall screws and with such torque that our new vinyl windows are compromised. Several won't open but a few inches. Two of them were so short they had to foam in a 2 inch gap at the header. They look like funhouse windows they are so wonky. Customer service is a bait and switch, dodge, and blame game. They are trying to bully us into paying full price for these compromised windows as if we were responsible. If you are still reading this I hope you do yourself a favor and go with another company. Even corporate volleyed it back down and won't make it right. This isn't the end of it though. This is thievery. **It is now September. Although I was invited to fill out yet another form to receive help in this debacle that began in June, NO ONE has contacted us. They literally have thousands of our money and we have broken windows and damaged openings to show for it. They also will not tell us where the door we ordered and paid for is. Are we getting this type of abuse because we are elderly and I am disabled?

    Door switch
    Denise R.

    Give Wade a raise. This gentleman went over and above to find the item I needed. What a pleasant experience.

    John G.

    My, so harsh are these reviews. I have to disagree. My experience here was exceptional. Caution, however, is advised as far as parking is concerned. Lots of people loading up and going places quickly.

    Ana A.

    Great selection of all the hardware and home improvement needs that you could imagine. I really enjoy their gardening section and all the employees always been helpful and show me where the products are that I'm looking for. I like browsing for general home improvement ideas and the appliance section give me a pretty good idea of some of the upgrades I could do with my house. Sometimes I do need a board cut and it is nice that they can cut a piece of plywood as I need for any shelving or various needs around the house.

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    5 months ago

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    9 months ago

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    19 days ago

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    1 month ago

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    10 months ago

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    11 months ago

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    2 years ago

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    7 months ago

    Product offering and knowledgeable associate. She helped me with a plumbing issue. I don't recall her name as it's been awhile.

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    2 years ago

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    7 months ago

    The service was great & the workers were very helpful. They had a wide selection of items I needed & the prices were good.

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    3 years ago

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    1 year ago

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    2 years ago

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    3 years ago

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    8 years ago

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    4 years ago

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    3 years ago

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    3 years ago

    Poorly staffed store. Waited over an hour for help that never showed up (despite us asking again multiple times).

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    2 years ago

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    3 years ago

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    2 years ago

    Zero! Ten o'clock on a Friday morning, no one working in the paint department. Lowes is close by!

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    5 years ago

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    8 years ago

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    2 years ago

    Update: literally every online order I make to pick- up ... is always wrong!!! These people are extremely incompetent. Very concerning

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    5 years ago

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    9 years ago

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    Home D.

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    4 years ago

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    3 years ago

    Went here to rent a truck. The two men working in the rental center were friendly and the process was quick!

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    4 years ago

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    10 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    7 years ago

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    4 years ago

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    Page 1 of 2

    Ask the Community - The Home Depot

    Review Highlights - The Home Depot

    “I want to recognize 2 employees that always go beyond & above in customer service, Amy and Bee.”

    Mentioned in 2 reviews

    Read more highlights

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    3.1 mi
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    Great selection but everyone in the store was super knowledgeable and helpful even though it was…read moreabsolutely pouring outside. Great service.

    I had previously had a very positive experience with The Plant Haus. Earlier this year, I happened…read moreto stop in and found several plants I wanted to purchase. I didn't even know there was a sale going on until I got to the register to check out and learned that much of the store was 50% off. I got some really good deals, really enjoyed the store, and had planned on continuing to shop there. Today I called simply to ask where I could find information about upcoming sales so I wouldn't miss another one. The man I spoke with told me that he was the person who makes the decisions about sales and insisted that they had never had a 50% off sale. When I explained that I had personally shopped there during one earlier this year, the conversation became extremely unpleasant. He raised his voice at me and called me a liar. I wasn't calling to complain, ask for a discount, or argue about a price. I was literally calling because I liked the store and wanted to know how to keep up with their future sales. Being disagreed with is one thing, but being yelled at and called a liar by someone representing a business is completely unacceptable customer service. I ended the call by telling him I would not be returning. It's especially disappointing because, until this phone call, I genuinely liked this store and would have continued being a customer.

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    Cosmic Plant

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    4.4(5 reviews)
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    This is one of the cutest, most well taken care of little plant nurseries you'll ever visit…read more Outstanding plants at very reasonable prices! They had a small spiral cactus, one I've been after for years, but I have only been able to find huge ones that are well into the triple digits for cost. I was absolutely thrilled to find this gem! The other gorgeous plant (I forget the name but it's in the wandering Jew family) was adopted by my mom. They're all so healthy and beautiful! The service was top tier as well. The employees (owners likely it seemed actually) were both so friendly, so knowledgable, and just genuinely lovely people to speak with. They have workshops too here! New favourite plant heaven for sure.

    Cosmic Plant Company is an adorable and addictive plant shop in the heart of historic Gruene!…read more Plant lovers will be so impressed with the large outdoor space, creative outdoor workspace, and delightful cottage. The gift shop has plenty of cute options, including cards, books, plant baskets, and of course house plants. The greenhouse is small but has something for everyone...remember to bring your suv or truck if you want to take home a jade or bird of paradise. The ZZ plants were hearty and thick...a nice choice for beginners or those of us lacking a green thumb.I will be on the look out for events and new inventory! Outstanding customer service and wonderful shopping experience so the only improvement would be to include plant care instructions with the purchases!

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    Cosmic Plant - Located behind Black Swan Antiques. This is the side of the building.

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    The Home Depot - gardening - Updated September 2026

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