Was in Newark Delaware area and visited this Home Depot . As always lots of stuff in Home Depot .. went on Black Friday day .. they had some pretty good sale going on . Service was ok. Billing was quick . Lots of parking outside . Paint section was good. Wish the service was quick in pant section. There could be more help in pant section. Garden center was good too.. overall a good experience... 4 stars . read more

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I only came for one item which was some fly spray to prepare for a bbq. When I walked in all associates were engaged with customers. The shelves were neat and full. Definitely coming back. read more

The Home Depot - Hot Dog stand - Nurseries & Gardening Near Me - Newark, Delaware

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I recommend this Home Depot for their welcoming and helpful staff. The new self-checkout features adds to a quick and convenient visit! read more

The Home Depot - Enterance - Nurseries & Gardening Near Me - Newark, Delaware

Great Job on Washer / Dryer installation I needed to replace a broker washer / dryer combination unit and decided to give Home Depot a try. The salesman was very knowledge-able and helped me select an affordable replacement. The washer / dry installation was completed on schedule and with no problems. I also had them dispose of the old washer / dryer unit. The whole replacement project ended up costing me less than it would have cost to repair the broken unit. read more

When a retail outfit is knowingly selling seriously defective appliances and will not stand behind their inventory, you know you are dealing with a disreputable company. When the store manager is never available to speak with and the employees say that they don't know the manager's email, you know that you are dealing with a rotten company. read more

This is my to go Home Depot in the area. But I've always postponed my reviews after my various experience. Today I got there to pickup trash bags and I end up getting some particle board . I was politely greeted by Mr James H. And After finishing helping a couple of guest, I told him what I wanted and the purpose. He went above and beyond and help me with cutting the piece I needed.( he explain to me the cutting policy of Home Depot). Even when I was done and asking more for him, he was patient and taking his time. That location is always , well organized and their price are great. Their staff are always there for you from the moment you walk through the time you check out the door, and today Mr James demonstrated it very well. read more

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I had a garage door opener installed through Home Depot and the whole thing just ripped out of the wall. Definitely understand things happen but I can't even get in touch with someone without being continuously re-routed or sent to voicemails that aren't returned. I'd be cautious of using their installation services but would be willing to reconsider my perspective if I could at least talk to someone. The machine itself is nice. It looks like it just wasn't bolted into anything substantial when it was installed. read more

The aetna shorttterm dsability Made me wait a monrh to get any pay ,they send me one check on a Saturday then on tursday they sent me what i. Thought was my second check which they bounced a check. 4 day later so my bank took 300 of money we had saved and put my savings. In the negative of 918 dollars they admit tjat they messed up and didnt fix my acount.there is so many people who lied to me and told they would fix the problem but they did nothing read more

I had the absolute worst experience with the Home Depot on Churchmans road. I placed an order online and paid extra to get a specific time frame, the delivery never happened. when calling the store I spoke with the assistant manager who is incompetent I was told there is nothing they can do about the delivery, never offered to be refunded for the money I paid for a specific tome frame of delivery and then to top it off the manager began to yell at me and blame another location, then just hung up the phone. Completely unprofessional. read more

Upon cashing out, she was RUDE. Would not talk to me, stood at parade rest. Spoke with store manager, hope he gives her a personality class Went to Lowes, had great service read more

Got flirted with by one of the employees but he seemed nice. Staff was nice, checkout was really slow though.

I placed an online order for a hedge trimmer. It was listed as one item in stock. I did get a call from the store informing me that they could not find the item, but more were due in within the next day. I also received both text and email messages to pick up the item. On visiting the store, I was told it was still "on the truck". Emails and texts have continued. So far, I made 3 visits to the store, only to be told the item is supposed to arrive next week. I do not appreciate a run around- I canceled my order. This is the second problem I have had with this store. Also had a 3rd problem when trying to buy a freezer and having it delivered. Personally, I have had better service and accommodation with Lowe's in Bear. They did deliver that freezer at no charge. read more

home depot in newark, DE and Lowes in Newark DE (ogletown)must be running for last place when it comes to service. we wanted to buy a kitchen island but were told they don't do consulting unless it's for the whole kitchen. We then went to CABINET FACTORY off 202 in Wilmington and they designed our cabinet in 15 minutes and 1 week later they installed it..We then tried to buy custom blinds. Waited in the curtain/blind dept for over 20 minutes and no one came to help. we even had 2 men from another department call for help in blinds and still no one came. on our way out we told the cashier that we waited over 20 minutes and instead of trying to help she just apologized. So long Home Depot read more

Slow company, do not recommend, I was waiting for my fridge it took 2 weeks to get delivered! My wife broke up in tears and had a breakdown, You never should of sold fridges, Slow ass fucking company, I fucking hate you guys, the only thing that was delivered was the dryer! read more

Ordered a washer/dryer 3 weeks ago to be delivered tomorrow. Check website day prior to find out delivery time.....not being delivered until 6 May due to item being on back order!!! No call, no assistance that would actually work, just excuses!!! Order cancelled, and never again will i shop at a home depot....period!! read more

We do a ton of business with Home Depot as a private business and pick up plenty of referrals under their certified contractor referral program. A lot of our materials are purchased at various Home Depot stores and most of our experiences are five star. read more

I purchased over three thousand dollars worth of appliances, one month and a week they have not been delivered. First they weren't available at the first appointed date, maybe two days.. (Their words the day before expected delivery). Didn't come, no call. I called 3 days later. (Mon)...now it's Wed., No Wed, now it's Fri. Now it's in fourteen days. First they said I was not not home when they tried to deliver. (Every time??????) The contractor was there every day. Then said the refrigerator was on backorder. That was after the last call. I could have ordered a different refrigerator. I love being without appliances, after I had two children here for a week three weeks after they were supposed to be delivered read more

We hired Home Depot to replace the vinyl on our kitchen floor. Their sub contractor US Installation Group messed it up and it sounded like you were always walking on a sticky floor. They were supposed to replace it and make my kitchen whole again for use, and the pictures will show you what we got. No refund and a torn up kitchen. They are both shady companies that don't stand up to their word, and we WERE loyal customers. Not any more read more

Shout out to Hannah in lawn and garden for finding my phone! Also to Geri who helped me with a plant that I wanted.. A+ store. Hats off to management. They are always friendly and helpful there read more

I spent an hour and a half at store 1601 this afternoon, trying to order new garage doors to be installed. There was a total inability to get it into the system, to the point that I just took the keyboard and actually typed in what needed to be done. Then, it turned out that there was a HUGE miscommunication about what needed to be in there, so we had to start over. Finally get it in, invoice printed. Two people told me I could get a military discount (did I mention my husband is deployed to Afghanistan right now??). We went up front, and it couldn't be done. After I waited for ANOTHER 15 minutes, the head cashier (???) passed me off, because she "didn't know how to do this." I was very up front with every single employee that I had to get out in a timely manner, as I needed to pick up my children at daycare. The end result? They wanted me to come back, with my kids!!!! I literally got to the store around 3:40, and walked out at 5:15 WITH NO DOORS ORDERED. Additionally, the doors, even with discount, were going to be way more expensive than Lowe's. This is how you treat your military. Poorly done, HD, poorly done. I now know not to bring my big projects to you. read more

The last time i was there at the pro shop the line was so long but the staff was just standing around talking to each other instead of opening new register to help out with the line. Not professional at all read more

Want to have a positive Home Depot experience? Go to this HD, ask for John F in the Gardening Department and you too will have an excellent customer service experience. This gentleman not only put together a product so I could see it and make sure it fit my needs, he did it with a very helpful attitude. The product was a small storage box for storing an empty gas can. Thank you much John F.....I'll be shopping at the HD for all my gardening needs because of you. read more

it's a good Home Depot, especially their garden section that sometimes spills out into the parking lot area during warmer months. The employees are friendly and helpful. read more

This Home Depot is in a big strip mall along Route 58 westbound. There was definitely no problem finding a parking space there, even on a holiday weekend. This is a big store, although perhaps average for a Home Depot. The lawn/garden center is huge. Had a bit of trouble finding what I needed because there was so much to look at there but in the end, all was well. read more

Every employee from the the paint section to the light fixtures has gone out if their way to help me on every visit. I'm a level below novice on all that is home improvement and they were patient giving me advice that made my life easier! read more

The first person I sat with was great! She even had customers waiting to talk to her instead of other employees. Purchased 5 kitchen appliances (2 fridges) for $3,700 and went away happy. Went back the next day (Sunday) and talked to someone new who obviously didn't want to be bothered by me. I asked questions about the size of a refrigerator and was told that the people who input measurements online often get them wrong. This concerned me as it was going to be close fit if accurate. I asked about changing that appliance with another and I was told that it isn't possible since it's already been ordered. Delivery was scheduled for 20 days out. I talked to the help desk who also didn't want bothered and even answered the phone during our conversation. He told me the best idea was to "just refuse delivery when it arrives and come back after the other appliances have been dropped off." Finally spoke to another person who said it's possible to cancel one of the appliances and order a new one. It involved canceling the entire order in their system and starting over, which would have been fine, but at this point I was frustrated and disappointed. I canceled the entire order today and will go check out Lowe's. read more

Have a story to tell. I've been in a dark hole for the past couple years. I decided to end it all. I came to home Depot mid September looking to buy rope. A dark stocky kid with glasses named tom was returning a cart to the entrance of the store from his faucet section and he saw me looking lost. He came came over to me and gave me a big goofy smile and offered to help me. I lied and said I needed rope to hang some plants. He brought me downstairs and before the rope he showed me plants. He made a couple jokes in the process and I laughed. It felt so good. Then he told me that my hair is beautiful and I should smile more. I went natural a couple years ago and he's the only man to this day to have complimented it. I choked up and said I'll come back later and holding in tears I quickly went up the escalator and I heard him say "don't forget to smile." I went home and cried for hours. Tom saved my life and I never got to thank him. He may just be a sales associate to home depot but to me he's my hero. thank you home depot read more

Fantastic experience today. A HD woman approached me as I got in line and checked me out in the self check out area. As I approached my car (in a handicapped spot) a HD man who was arranging carts approached me and asked if he could help me by putting my bags in my car. I went to get a small plant. I ended up getting several more things I needed that were all very accessible despite my mobility impairment. Thank you Home Depot!! read more

Customer Service/Delivery issues Home Depot and FSA Network On 6/24/17 I received new fridge from HomeDepot. Because of a dent became a loaner until a new one could be delivered. I was asked to show the delivery people where the water needed to be shut off because of the ice maker. the only valve I know to shut off the water was the main valve to my house. I then had to ask help to move the dining room table to make a way for the fridge. The new ice make was not installed in the loaner fridge because the new one will be coming. When the new fridge was installed I signed a paper stating I received the fridge. I received a personal call and did not realize until after they left they never moved the furniture back. About an hour later I realized when I went to wash my hands the water was not turned back on. I went down into the basement and turned it back on. When I came upstairs I heard a noise in the kitchen. I found out the copper pipe that should have been connected to the fridge was pouring out water. I ran downstairs and shut the main valve off. By that time water was dripping from the basement ceiling. After I moved the fridge I mopped water in kitchen, cabinet and rug in den. I have pictures. I called FSA Delivery Service877-946-9843 who told me there should have been a valve just for the ice maker tube. I feel this was not something the consumer would know. I proceeded to find a neighbor to help me find the valve that was not close to where the water was dripping and tucked out of view. He also helped me move the furniture back. I was given 844-652-3105 to file a claim.I bought a Maytag and the number was for GE.Called back FSA and they were closed for the weekend. Monday I got the # for Maytag. Since it was installation and not the product I was referred back to FSA. After speaking with a supervisor I was sent to HomeDepot 1301 Churchman Road,DE 19713. Went there in person and spoke with Chris Gallagher who did not validate any wrong doing only excuses&blamed me. No response as of today 7/5/17 read more