I want to give a huge shout-out to Rosa Robinson, who absolutely made my day at Home Depot. I visited the store the day after Thanksgiving - Black Friday, one of the busiest and most hectic shopping days of the year - and despite the chaos everywhere, Rosa was incredible. She was friendly, professional, patient, and genuinely happy to help. Her positive attitude stood out immediately. She listened to my concern, took the time to guide me, and made sure everything was taken care of. Excellent customer service is rare on a day like Black Friday, and Rosa handled it with so much grace. I also want to acknowledge her manager, a very kind and supportive lady who was equally friendly and helpful. Together, they showed what true customer care looks like. Please make sure Rosa gets recognized for her outstanding service. She absolutely deserves a stellar star for going above and beyond. Thank you, Rosa, for staying positive and making your customers feel valued. A very happy customer read more

Really love this Home Depot location! I have recently purchased items ranging from a new screen door, to outlet covers, plants, laundry soap, tools, and even keys! Every visit I have been greeted by many staff people asking if I need assistance and going above and beyond to ensure I find everything I need! I love the competitive prices and that there are always coupons available as a member! Online ordering is also smooth! Pickup in the outdoor lockers is quick and efficient. If you have to pick up inside, it's also super easy and quick! Home Depot is the place to go for pretty much everything! read more

Friendly, helpful, great customer service here. Love my bringing my dog into the store as well- he's always loved on!

We stopped into Home Depot to pick up some outlet covers. Had fun gazing through the lighting section. Amazingly, the store was not too crowded. The aisles were well stocked and organized. We did the self check out and it was quick. read more

The Home Depot - Outlet covers - Nurseries & Gardening Near Me - Oceanside, California

DONT BUY PAINT HERE. THEY CHARGE $2.00 per can you buy for a "recycling fee". However you can't bring back the empty paint cans. So we are paying $2.00 for every can not to be recycled. Check your receipts. Even the managers say they can't take off the $2.00 charge. SCAM read more

Unfortunately, I don't know what they did here, but they changed the plumbing around the workers still get five stars, but whoever changed the plumbing around and put it down six different isles. You can't find nothing anymore! Whoever thought that was a great idea... You might as well put it in lumber!!! I've been coming to the store for at least 20 +years... read more

They don't know much about what they're selling but they have quite the collection of things to sell

The service I received in this store was absolutely appalling!! The cashier Beth was horribly rude to both myself and my elderly grandparents. Her condescending tone of voice and lack of knowledge on products was very off-putting. After yelling at my grandfather for "picking a piece of wood without a barcode on it", he then showed her the barcode which was in fact right in front of her, on the piece of wood, she did not apologize but instead blamed him for now showing her in the first place. Her card terminal then failed to process my payment and she suggested that I was trying to steal the products I was purchasing, when it was actually, it was a failure on her end. I will not be returning here again!!! read more

My husband went in yesterday, he is repairing some switches in our home before we move to our new home. He asked for assistance to get some wire. $12 worth of wire. Bianca got it for him and then said "you aren't going to steal this are you?" In front of other customers too. He said no I don't steal. she said "well people steal here". How horrible to have these kind of people judging my intelligent, hard working husband. Are you serious? He told her to go take it to the front and he will pay for it. She walked him to check out and the lady at checkout scanned his military ID and thanked him for his service (22 years). Time for some customer service training. If you cannot work well with the diversity of our public community, then it's best at a manufacturing warehouse. read more

The man who made me a copy of my house key was so awesome today. Very kind courteous and very professional as all the staff @ Home Depot are. A great place to get stuff done. Oh yeahhhh read more

Yesterday when I went to check out the cashier basically ignored me she is a short white lady late 50's - early 60's blond hair. First she walked away from her register then scanned my item and walked away again without acknowledging me once. I just thought it was very rude and unprofessional. read more

Always go to this Home Depot for my home repair stuff, people are friendly here and customer service is great!

I just had the best customer service I have had in a LONG time. Anthony, who is the service manager in Oceanside off of Vista, went out of his way to get an animatronic Troll I bought for Halloween to work. He replaced the parts without any hassle. HD in O-Side around 2020 was so bad I stopped going to any stores. They have cleaned the place up and have hired friendly and capable staff. read more

Chris working in the plumbing section was extremely helpful today. Lucky for us he came by right when we were giving up searching for a specific coupling. He knew exactly what we were looking for and took us to get it. He shared some tips for success too. Chris is the Home Depot hero today read more

Always friendly better than lows that's for sure. Always seem to have everything on stock and organized

This review is ONLY for Patricia in the garden department. I rarely go into the actual store. All my money is spent in the garden department. Patricia is a real breath of fresh air. She is friendly and super helpful. Employees like her are the reason I come back. I do hope HD knows the good ones and acknowledge their efforts to keep customers coming back. read more

I will never make a large purchase from HD again ! March I ordered a custom French door , it arrived damaged 2 months later and had to be returned. I went down to the store and was told I would need an entire new door but it would be expedited. A few weeks passed and no one contacts me for an update . I sent an email to the lady who works on doors and was told that my door would be June 9th . June 21st and no one has contacted me . I sent another email asking to cancel the order , again I have gotten no response. I called the store and spoke to the online sales manager . He told me he would look into the door and would send an email , to this day , no email has been received. I called the store and asked to speak to a manager . I was told that all managers were in a meeting, and one would call me back , I was also given a new date for mid July . No manager has called me , I have also emailed the corporate "customer care" and have gotten NO response. Moving forward, I will make all large purchases with non box stores . This customer service is terrible read more

I came here with a friend to get a small Christmas tree. Was able to get help and was able to purchase a small Christmas tree quickly. It was very quick to purchase. read more

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Came in to just get a paint sample and stood at the counter for an hour and still left empty handed. There had been a water line leak due to a pallet and the staff were clearly in over their head to also run the paint counter. I kept being told I would be helped shortly but every person who came in behind me was being helped. The counter should have been fully closed for all customers if you were only going to pick and choose who gets paint. read more

This was the first, and chances are, the last time that I was in this Home Depot on Vista Way in Oceanside. I was visiting a friend who lives in Carlsbad and this is "his" Home Depot. I suspect that it is the one closest to his home. It anchors a large strip mall, but the strip mall is bisected by the entrance road. The vast majority of the parking is in front of Home Depot. The rest of the strip mall parking on the other side of the entrance is squeezed into a tiny little lot. We needed a screen door. We walked in and did not immediately see where the screen doors might be so we asked an employee. I know! Shocking! There was an employee in a Home Depot available for questions. He directed us to the screen doors. We found one, bought one and exited the store. read more

I would really like to think Nick who help me last night on Sunday, October 6th. He saw that I looked confused on the aisle with all of the screws. He approached me and asked if I needed any help. He listened to me as I explained my problems, and then he came up with a great solution. He readily answered all my questions about how to hang up a curtain rod on a wall that already had seen a lot of installations. He also helped me find the best value. read more

I love the smell of wood in the morning! Well if you own a house, or rent, this place is a playground for adults! I just remodeled an apartment! Went from oh no, too oh yes please!!! Here's my list! 1. Paint 2. Kitchen faucet 3. Knobs for cabinets the whole house 4. Bathroom faucet and drain 5. Shower head 6. Blinds even custom ones "thanks too Yadira" She is amazing and deserves a raise! 7. Phillips bulbs Alexa friendly! 8. Front porch light 9. Cabinet padding 10. Living room area rug 11. Hinge for a cabinet 12. Gate locking mechanism 13. Pad locks 14. Black out curtains 15. Bathroom mirror 16. New bathtub plug 17. New bathroom vanity light 18. Sandpaper for a door! 19. Curtain rod 20. Screen repair mesh They also have the in store app to locate everything! read more

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Jaryd was very helpful and help us so well at returning. He had such a great attitude and it was a pleasure to be here and Brian from the garden was so nice and helpful I really am Thankful for the great customer service. read more

Gosh- had a nightmare experience purchasing 2 toilets- one arrived w basketball size whole in it! Luckily I was paying a handy man who who able to trade it on for an unbroken one at the store. ( He opened box just to be sure that one wasn't broken too). Took over a month to get an oven ordered only available online. Nobody could tell me the problem until after several attempts a friend got someone to do a 3 way call and the issue was my old address was linked to my cc . I was moving. Have them updated info for a Home Depot card and that wasn't working. In the end I told them they could keep their card. I lost interest. Did get range that included installation but they said they couldn't install when there. I paid an electrician. It was frustrating from start to finish in so many ways that didn't make sense to me. Basically all big business and nobody holding accountability. The guy Mark on the phone was incredible as he didn't give up and eventually did get my range ordered after hours and trips to the store to talk w managers in person. He should be promoted! As far as value - got item on sale, and it seemed a good price. read more

Daniel (Dan) was very helpful with a bathroom vanity he went above and beyond with his skills to help me get everything I needed. Tuesday night I visited Home Depot and person that was there did not help he told me to wait. I waited about 20 minutes or more and no one ever came until I asked again, and he still told me oh someone will be right with you, but he didn't take the initiative of helping me. Dan is a great, helpful, resourceful man. I really appreciate him. read more

Electrical department is hidden and an employee confirmed - THERE IS NO SIGN AS TO WHERE IT IS! 1. I had trouble finding the WELL HIDDEN electrical dept. 2. I had trouble finding what I needed. 3. There was no help around - as usual. 4. I COULD NOT FIND ELECTRICAL TAPE! 5. When checking out, the cashier left his station to go find something for the customer in front of me... 6. So I went to self service, had a hard time, and the "help" saw me struggling but kept talking to his buddy. I only go to Home Depot for emergency parts. This was one of those times. I had a hard time finding the parts I needed (and finally did) and then I couldn't find electrical tape! A few years ago I learned the easiest way to shop at Home Depot is to go find the stuff you need, then while in the store, order it from Amazon. Much less frustrating - and most time a lot less expensive, too. read more

Went for some help with some window coverings, the dude wasn't really helpful at all, asked questions just gave me the i dunno look, then i went to the restroom to pee really quick and saw the stalls were so clean you could practically eat off the floor! read more

The Home Depot - Spotless Restrooms! - Nurseries & Gardening Near Me - Oceanside, California

ABSOLUTE WORST FOR HOME DELIVERY. Delivery is very lazy and will only call you. If you do not answer, they will cancel the delivery. They are too lazy to come and knock on your door for the delivery. Terrible service. read more

I was placed on hold and was on the phone for 20 minutes on hold. What kind of costumer service do you guys provide if you are putting people on hold for 20 minutes.. Horrible !!! read more

This is a fairly large Home Depot just off CA78. We stop here occasionally when we're in the area. The Garden Center is nice, and the associates are helpful. read more

I'm a busy handyman in the San Diego area. Usually at HD a few times every work day as situations arise needing other supplies or tools. I use the PRO DESK every purchase, and the most amazing young man who actually is a PRO at what he does, helps me most often. He is focused and upbeat, organized and personable I hope the best for Enrique as he is a true asset Thank you Enrique read more

Home Depot has gone to sh!+. I'm done shopping there. Everytime I go there things are mismarked, upc codes are wrong, online orders lost, rude he/she/or wtf it is front Mgr. I'm now team Lowes all in. Done shopping at the dingey dungeon of orange and crap brown. Lowes is more inviting and full of helpful and nice people who actually look happy to work there. I will drive the extra few miles to go there. Never have had an issue with returns or mislabele pricing issues here. Later HD won't ever return even if you have the only part I need . read more

Idk what happened but this place has lost all of its customer service abilities. I've been coming here for a project over the last few weeks and noticed that the employees just ignore customers who clearly need help and are too busy socializing with one and other to do their jobs. Some young kid yelled a dumb joke about spiking a girls drink as I was getting checked out. Another visit, I was forced to shoplift when the self checkout employee couldn't help me and just told me to leave. What's going on here? read more

Walked in tonight at 830pm, 10/21/22 I asked two people in the front where can I find the counter top polish and or cleaners. They got off their phones and looked at each other and said prob isle 10, or 9 one of those we think. When all they had to do was type it in on their phones which is what I did after i was sent to the wrong isle and found it was isle 5. If corporate is reading this, stop hiring incompetent lazy People. Have a better screening program when hiring. Or educate these guys more. read more

Chill. Employees are laid back and are helpful. Just came for a Christmas tree and some decorations. The store is very easy to navigate.

Always helpful and professional. I appreciate when I call a human answers my questions instead of a virtual assistant.

Material availability is decent. Very poor interaction with Sue, one of the cashiers. gave her my pro account, and my PO name. She was very rude, and got pissy when I spelt the PO name out for her. Saying "I know how to spell". Welp, my PO name got written down incorrectly, so I now have to go into my pro account and change it. Instead of being a pissy customer service rep, Sue needs to focus on active listening, and making sure she's doing her job correctly. read more

Rude employees!! I'm diabetic and I know the employee doesn't know that but I asked to use the restroom but the old timer said it was closed. I asked when will it be open and all I got was "it's closed" with a firm voice. As I was leaving, I walked by a couple other employees and said good morning but no response . I know we all have bad days but if you're not gonna be helpful or you don't want to work, don't come to work. You make the company look bad. read more

We are so pleased with the service we have received at Home Depot including recommendations for painting and electrical work. April in the carpeting department was extremely helpful to us newbies to decorating, she helped us above and beyond with carpet selection. Also we have been happy with the paint department and easy self checkout. Great store! read more

This is regarding a problem and a suggestion. Put your garden hose adaptors near the garden hoses instead of at the opposite end of the store. read more