These folks are the best. They always seem to have just what I need, or can get it in stock quick…read more Customer service is excellent. Close and convenient.

Customer Service is top notch!! Knowledgeable and friendly. Had exactly what I needed at affordable…read moreprice. While be assisted, they also could process special order direct from Do It Best. But luckily found the pieces needed in the Midwest section. Thank you! Nick was wonderful!!

Great store for interesting browsing and specifically for grilling and plants in early spring…read more The service is friendly and the staff is knowledgeable. Prices are decent. We'll be back in the future!

First class staff. Helpful. Knowledgeable. Answer the phone and go above and beyond to support you!…read more Store is well-stocked, organized and staffed with folks who want to support you.

The new parking lot was created where old repair shop was. The store was reorganized. What a…read moredisaster. Now will go to sells and ace, sucks

Showed up after 9 o'clock tried to buy a CLR with cash was advised that they could not handle cash…read moreat that hour of the morning. They made no attempt to accommodate somebody with cash. I'm very disappointed, but I was not able to purchase my CLR with cash be assured, I will never trouble them again with my cash

I love the old-fashioned popcorn machine and free popcorn that they have at the store…read more I've always been able to get pretty much anything I need especially at the last minute like a nail, duct tape, bees/hornets/wasps spray, toilet seat, backup keys, and so much more. Super friendly and engaging customer support. The folks at work here really do seem to care. Another thing I love are the random cool things that you can purchase, like gift cards, and various trinkets. That they have those things has helped me grab some last-minute birthday and other holiday items for friends when I would have completely forgotten the special day. It is a nice neighborhood hardware store that serves its basic purpose and much more.

I have loved this store and staff since I moved to Kingston. As a general contractor and also in…read morethe process of remodeling our home here, Henery's has been an invaluable asset, literally 2 blocks away. At the onset of the pandemic, Henery's took charge and implemented numerous measures and protocols to keep patrons and staff as safe as possible. As of this date, May 18, 2020, however, things have deteriorated greatly. 1 of 5 employees I encountered wore a mask. 1 of 5 wore gloves. 2 passed within six inches of me in order to stock shelves on the same aisle I was on, neither wearing masks. Following the example, 2 of ten customers wore masks and also made numerous attempts to get less than 6 feet from me. There are no requirements for employees nor customers to wear a simple mask. Here's the thing. The measures we've used state wide and been enormously successful in reducing the spread of Covid 19. So much so, my wife and I thought it relatively safe to continue to shop in places like Henery's. Fact is, we have a 19 year old quadriplegic at home with 23% lung capacity. If he gets this disease, he dies. Full stop. As a result, we rely on the mutual concern and professionalism of establishments like Henery's to help maintain that level of safety. Henery's isn't doing that anymore, despite the lack of a vaccine and dire warnings from the CDC and epidemiologists globally. We cannot take the risk of killing our kid. So it is that today was my last trip into your store. Life will run a bit slower for us, as we order everything online and have it delivered, but seeing our son reach the age of 20 will make that well worthwhile.

My wife and I, with our 2 children, have been members of this beautiful store for 3+ years since we…read moremoved into this area. I have lived on the Peninsula since 1984 and aside from traveling the western states for a few years it's been my home. We love this store because those that work here have always been friendly, professional and knowledgeable. Our children enjoy getting an Apple, Bananas or Carrot while we shop. The prices here have always been competitive with the "box stores". This is a great aspect when considering where to shop. To have fruit, produce and meats feom local farms at a reasonable price is one of many reasons we enjoy shopping here at the Co-Op and were quick to pay for the lifetime membership. Yesterday (19 Sept 2025) my wife and I went in for grocery shopping and everything seemed like a normal shopping experience we've come to expect. My wife has been enriched to finally have a service dog that goes with her medical conditions from her service in the Navy. She decided to stop having her service dog wear his vest and goggles (both were part of his suit as he was trained in both while he was a K9 for the police in Pocatello, ID). It was overwhelming for her to have people approach her and talk to her about her k9 (never seeing one so well trained, how cute he looks in his vest goggles, etc.). My wife was asked on 19 Sept if her k9 was a service dog by a lady who works at the Co-Op and she must have been a new hire as my wife and I haven't seen her working before yesterday. Most of the people who we interact with that work in the store all know my wife's service dog by sight and have the respect to not engage regarding our k9 in an invasive manner. The lady last night was not respectful, rather she treated my wife as if my wife was lying to her about our k9 being a service dog. Then after we got in line to checkout my wife realized she wanted an onion and a man stocking the produce stopped her and abrasively asked if the k9 was a service dog. My wife did not rest well and felt mentally off the rest of the evening. I realize it is important to keep pets outside of an establishment that offers fresh fruit, produce and other foods. It would also seem important with such a diverse array of people that frequent this store to have those working there know the importance of being professional, respectfu and tactful l when approaching anyone for any reason. Especially when it may be an interaction with someone who may have a service dog with them. Sadly people cannot teach someone how to use their intuition. I've seem many pet dogs, most of which are not trained well enough to be in any building. My wife's service dog is off/on leash trained, he's in tune with my wife's needs intuitively and never leaves her side even when we are home he next to her. It is a great comfort knowing that my wife has a k9 that can be there to protect her and keep her safe should any medical condition arise. My wife is now contemplating on whether she will be coming back inside the store as the stress created from the disrespectful manner has not allowed a restful night. I believe our new course is that she will no longer answer any questions from either staff or those who shop here. I will stand in for her so that she doesn't feel socially overwhelmed by those who choose to be disrespectful in their approach.

My wife and I have always had a nice experience here. The staff have always been more than friendly…read moreand we have always loved looking at the VAST vast selection of items. When we do come here we actually go for the toys. We love to shop local and they have a pretty decently sized toy selection and they sell really good brands like Hape, Tonka, Melissa and Doug, and Green Toys. I will say they are a bit over priced (this is the reason for 4 stars) and you could sometimes get a toy cheaper just buying directly from the manufacturers website. But as I said we love to support local businesses and they sell the toys we like to buy for our son. And like I mentioned the staff are really nice. This last trip we were going right before close and someone was vacuuming and my son is not a fan of loud vacuums. So the lady noticed that stopped the vacuum and then had a conversation with him about his new toy. It was a very good experience.

Great guys! Very knowledgeable! I love working with them! If you have a lumber or hardware need…read morecontact them ! Great team!

Best hardware in town! Great helpful staff. Most of what you need in stock. Full lumber yard. Lots…read moreof hardware, fasteners, screws. Will order you in what they don't have. Prompt and Professional. Class act!

I understand that local businesses are forced to charge more...you think customer service would be…read morebetter with a local company. However, that hasn't been my experience here. More Walmartish. There are exceptions of course, but by and large the customer service could be better. I've always asked for a military discount, since I qualify and the cashier always says, "yes". I've yet to receive one. At first I felt it was simply a training issue, I now suspect it's something else. Selection of items is ok. Overpriced for the most part. Sad to say, it's worth driving further to get better service, selection and value. I'm a local product; been in the area since 1973. Not a Californian.

A couple months ago i had a 30 minute wait for a prescription to be filled at the QFC Pharmacy that…read moreis right next door to Coastal. I decided to walk over in order to just browse and waste time while my meds. were being filled. I spent about 15 minutes in the store looking at pellet guns as i was thinking about buying one in the near future. I then walked up near the front of the store, where i came across about 50 baby chics. in a large living enclosure. I watched them run around for about 3 minutes or so before heading back over to QFC. I was sitting outside the front of QFC for about 8-10 minutes before 2 employees from Coastal came walking up to me and asked me to empty my pockets. I asked them "Why?". They said that they had reasons to be "suspicious" of me, and asked me again if i would empty my pockets. I now regretably did, even though i knew that i'm not legally required to do so. Mind you, i was literally wearing a thin, plain white t-shirt and pajama pants, that were also thin and barely hold anything without slipping down. I pulled out my truck keys, chewing tobacco and my wallet. They were both apparently satisfied and walked back to Coastal. I don't have proof, but at that time (not anymore), i was dealing with an unkown medical issue for the last year and a half where my appetite was about 80% gone. As a result, i was 40lbs. under my normal, healthy weight. I believe that the reason they came over to me was because they automatically assumed i was a drug addict. I, again, have no idea what they thought i was apparently stealing since i had such thin clothing on. After picking my prescription up from the Pharmacy, i walked back over to Coastal and asked for a manager in order to (hopefully) get one of the employees' names for this review, as i knew which employee it was that found me "suspicious" since he was working in the section where the pellet guns were being sold. About 15 minutes later i was able to talk to one. I asked for the name of the employee that worked in the section i was browing. He told me his name was ALEX. I told the manager what went on and that i would be writing a review about my experience as soon as i got back home. I ended up letting this review slide. Well, my Mother just went into Coastal a couple days ago and bought me a $50.00 coat and a couple $20.00 shirts. I intentionally didn't let her know what had happened that day since she was on vacation at the time, and i didn't want to upset her. I asked her if she minded if i returned the items the next time i needed to go to town. She said "Ofcourse not, i don't mind at all". Yesterday was the day i went back to town, and to Coastal. My brother had removed the tags from the coat, as he had mistakenly thought our mom bought it for him instead of me. The employee told me (even though i had the reciept), that she would only be able to refund the 2 shirts since the jacket didn't have the tags on it. She still refused after i explained why the tags were missing and that it had never been worn. Not even 1 time. That was it for me. I then vowed to myself that i would be writing this review ASAP, and would never again be giving Coastal a single cent to them for as long as they remain in business. My mom shops there, and spends a lot of $ for our family during Christmas time (and in between), every year. She told me "Not anymore". Not after the way they treated me. We will now both be spreading the word to friends and family about what happened in hopes that they also no longer give a single cent to this business anymore

Dianne P. in the design center has been so great to work with during our kitchen remodel. She…read morehelped us find a great general contractor after our first turned out to be a dud. I've liked Thomas (Now QXO) in genera for many yearsl; far better than shopping for hardware and tools at "Lowe's Depot."

These guys are awesome! Really appreciate their knowledge! Helped me get the right materials for my…read moredecking project! Very pleased!