We were looking for a part for a dryer and we went to 2 other places first that were closed.Busen's…read moreemployee tested our old part and we were in and out in minutes with a new art. Thank you Busen's for the quick and professional service. Shop local businesses!

We had a veteran whose fridge went out. Our non profit did not have funds. Busens delivered a free…read morefridge. Please shop at this store. God bless thank you

I purchased a washer from ABC and after a week it stopped working and I called them but they didn't…read morereplace it or fix it.

I purchased a VERY expensive Black Stainless LG slide-in range from the Dearborn location after…read morefinding their company website and reading more about them. I spoke with the saleswoman on the phone and asked about the model and if it was a "smart stove" where we could connect it to an app on our phone. The main reason I wanted this feature is I have two children under two and sometimes it's hard to break away to go preheat the oven for dinner. I have all smart LG appliances now that work with the app so the stove was our last needed purchase. We got the stove delivered and it sat for a week since we are remodeling and needed to finish the gas hookup. Once we hooked up the stove, we determined that this stove ONLY works with an Android phone and will not do what we need and therefore is rendered useless as far as smart features go. I contacted the store and told them we wanted to return the stove. We were told by the woman on the phone that all sales were final DESPITE their website saying there is a 14 day return policy. She argued with me and told me that the website must be old. It said 2021 at the bottom. Then she told me it was MY due diligence as the customer to read up on the stove SHE sold me to make sure it would work. This conversation went back and forth until I told her I hadn't used the stove. Then she said she would call corporate and see what she could do. She called me the next afternoon and told me corporate advised her to call LG and troubleshoot the issue. I had already done that I sent her all the screenshots of my conversation with LG and also the stove manual. She agreed that it was ridiculous that the stove didn't work with my iPhone and said when she looked at the price tag she thought it was a super expensive stove and someone would be crazy to have purchased it at that price, then realizing what she said, she said "not that you're crazy". Um ok. She called me later on that day or the next and said corporate won't discount the stove for me to want to keep it, and IF I want to return it, they won't only charge me the restocking fee of 20% but also the first delivery fee of $79 (since it was financed) AND I can't deliver it back to the stove myself since we have a truck, but I'd have to have them pick it up and charge me ANOTHER $79 for them to do so. Oh AND I'd have to drive the 45-60min to Dearborn to pay in CASH to return it! I've worked in retail, sales and customer service for years and I know how NOT to treat your customers and Happy's Appliances in Dearborn is a perfect example. If anyone shops here, they'd "have to be crazy".

Been going there for 20 years..... good prices & great service. Never had an issue. Ask for Justin…read more!!!

Moe was amazing. Happy with my new dryer. I will come back for sure. Helped make the best decision…read morefor us. They were closed and stayed open later to help us

This was a very very positive experience. Both Terry and Janie were extremely pleasant and helpful…read more I needed a washing machine, they had advertised one and I went later in the afternoon. Terry showed me that one plus another option for the same price and made some helpful suggestions that made the decision very easy. The whole transaction took 15 minutes. Their delivery fee was very reasonable which included removal of the old machine putting in the new one, hooking it up and running it to make sure it worked. There's a 6 month warranty, if anything should happen they will come and fix it and if it's not fixable, they will replace it. They set up a very convenient delivery time for us. They were on time with that as well. We appreciated their service so much, that we returned a week later to purchased a refrigerator!

EVERYTHING. Answering the phone. Keeping appointments. Bringing the appropriate part to repair an…read moreappliance. Calling when there is a delay or can't keep an appointment. Respecting a customers time- I've rearranged my schedule for you. This business can be summed up like this: NO-CALL NO-SHOW

The technician did not perform a thorough inspection or diagnosis of my Kenmore washing machine. He…read moreonly replaced the agitator dogs (which I had already identified as one potential issue) and left without checking anything else. The machine continued to have the same problems immediately after he left. I called back within an hour to report it was still not working properly. After several follow-up messages, he texted that he would schedule a return visit for either Friday or Monday. I never received any confirmation, follow-up call, or appointment details despite reaching out again. Unfortunately, the service was incomplete, the follow-up was poor, and the issue remains unresolved. I would not recommend this technician or service to anyone and will not use them again.

Highly recommend Mr. Appliance. Tim was prompt and professional, fixed my ignitor issue in my oven…read morein no time. Will definitely use them again.

Hello, so a DTE representative came out, as suggested by your technician that was here yesterday…read more He changed my igniter but the oven still didn't work, your tech said my gas line was clogged. No that wasn't it. The wires behind the top of the stove were chewed by something. Those wires control the oven. Your tech told me my oven and stove had separate gas lines.....that is not correct either and my igniter wasn't bad, so I paid 250 for nothing? My reviews on social media will not be good.

They got me on the same day and had a great price compared to two other companies I called and my…read morepart was installed two days later

The owner and repairman, Shawn, is very trustworthy and kind, and his service prices are very…read moreaffordable. I have always called Carmack for my appliance repairs. We always will. Thank you, Shawn. Mike and Dana.

Sean from Carmack did a wonderful job fixing our dryer. He was very pleasant, helpful and friendly…read more The price was very reasonable for his service and we will definitely be recommending his service to our friends and family when someone has an appliance that breaks again. Thank you!

USE EXTREME CAUTION!!!!!!…read more Purchased a refrigerator in late August of 2022 and the refrigerator is completely broken now. Just 5 months later. This company definitely sold me a bad refrigerator or it was damaged in transit to me. The owner or employee (whatever he is) Germaine is very unprofessional. Tried to sale me another broken refrigerator for $200 and that was not acceptable to me. There is absolutely nothing me or my 5 year old daughter could have done to make a refrigerator completely malfunction. It was broken when it was sold to me. They told me my power could have went out, but that is not what caused the refrigerator issue. The DTE Repair Tech stated the compressor is bad and 9 times out of 10 it is due to the refrigerator being laid down during transit to my home. My power has never surged in the last 5 months. I would know because I work from home. Overall HORRIBLE experience. I always try and support small businesses, especially when they are black owned. This just left a bad taste in my mouth. I HIGHLY recommend having someone inspect your refrigerator, if you are going to purchase from them. They sold this to a young black single mom and now I can barely feed my child due to not having a refrigerator, YET AGAIN. I think the company knew it was broken and sold it anyway because I am a female and we are mostly taken advantage of when it comes to this type of stuff. BEWARE!

From the owner: Here at GB Appliance Outlet we carry refurbished Refrigerators, Stoves, Washers & Dryers & Deep…read morefreezers. Along with Brand New Mattresses, Adjustable bases, Custom T-shirts (long & short sleeves). Toys, indoor and outdoor furniture & much much more Plus no credit check financing $0 to $40 down.. Free delivery for orders $999 & up..