The store owner was incredibly friendly and helpful. I really enjoyed speaking with her. The prices…read morewere great too! While I didn't purchase anything on this trip, the service is so good that I will come back the next time I need a new down vest.

Stopped by today just to check out the store, and I walked out with a new backpacking tent. Prices…read moreare very reasonable, and the service is friendly and quite knowledgeable. Not a huge selection, but they definitely have quality products.

Columbia Factory Store is located in the Outlets at Anthem also known as Outlets North Phoenix…read more This is a little confusing as the outlet itself is nowhere near North Phoenix. I am sure there's a story behind it. Columbia is known for its warm outerwear. Down jackets, gloves, hats, padded pants, thick socks, thermal containers and bags and more. Well equipped with knowledgeable staff. Parking lot available.

Jilia was awesome, she helped me every step of the way. I really appreciated her. Store is great a…read morelot of good deals going on right now. Very clean and organized. I WOULD RECOMMEND.

Amazing customer service. Bryce was great and answered all my question. I Will be back.read more

Chad and Brody were awesome! Both went the extra mile, expedited a build on a tripod for me just to…read moreovernight so I could get it before my hunt, AND they followed up to let me know they got it shipped same day! How do you beat customer service like that?!?! And I've only ever heard great things about their products so excited to put them to work.

Stopped into this location to rent hiking gear for our Havasupai trip. The owner was extremely…read moreknowledgeable and helpful for everyone in our group! We were traveling with a group of 6 and have varying hiking/backpacking experience levels. Packing lists were provided, as well as anecdotal experiences from previously serving as a guide in Havasupai. Would recommend for all of your camping, backpacking, and outdoor needs if shopping small/local checks your box!!

Great local store with key items for a great hike. The owners are awesome and so helpful. They…read moreeven have some resale and consignment items!

Sooo I come here always with a plan. Because if I don't I'll probably spend way too much. I've made…read moremúltiple purchases ínside and online. I've always had a good customer service at this location. It's been my favorite place to go when i want quality gear from my favorite brands. Depending on the season the second hand section which is one of the reasons i got my membwrship in 2022. I've found such well prices discounted gear that is now a staple for recreating. Even when I've had very few hiccups which was from one online order i made. They were able to fix it. I can't recommend this place enough! It maybe pricer depending on your budget. Most is much needed investment.

Had great help and wonderful service , everyone was kind and guided me for getting me the right…read moregear for my trip. Kaylee went above and beyond and made sure I had all that was needed . All great hires .

Any time you are a large scale store, you're going to have people complaining. I've bought several…read moreguns from Sportsman's, and I have always had a fantastic experience. Sure, they get busy but that's because they are doing something right. If you go on a Saturday, you should expect more people. The prices are very competitive and they always take their time with you. If you want great prices on quality ammo, these guys have that too.

Went into the store hoping to find a certain brand of 9mm pistol ammunition, but the shelves were…read moreliterally empty. I asked an employee if there was an end-cap of 9mm ammunition and he told me that there wasn't. I commented that their shelves had that empty Covid look, and he told me that they hadn't restocked the shelves yet. I wiped the dusty metal shelf, showed him the significant dust my hand picked up, and looked him in the eye. He knew he'd been caught lying, but insisted that morning deliveries hadn't been put out.yet. I commented that he should wear a mask if there was that much dust in their ventilation. Going to the gun counter, there was one employee behind the counter and more than a dozen people waiting to be helped. There is premium ammunition behind the counter, but it's far enough away that you can't read the brand name. Judging by the number of people waiting to be helped, I'm not standing idly for an hour or two to ask what ammunition brands they have. Nowhere else in the store is there 14-15 people waiting to be helped -- and there's inky two sales clerks working the firearms counter. You'd think that store management would add people in firearm sales, as I've had precisely the same experience of actually waiting more than an hour to find out if they carry a certain product needed the next day at a training event. I have no idea what this store is doing. Neither do they.

We live in Georgia and have grandchildren (that we really miss) in California whenever we visit…read morethem we stay in a hotel for six to eight weeks. My son who is one of those people that can do all kinds of math in his head told us one day "you know you could have paid cash for a trailer with the amount of money you spent on hotels for the last three years!" Of course it is now time to start looking at travel trailers. Surprising to me now there is a thing called a destination trailer. This is perfect for what we need of course I want the one with the fireplace, air fryer, washer & dryer, two bedrooms and two bathrooms. Easy to find in the south not so easy to find in California. My son found one at the Camping World in Arizona. Mr. Axel was our salesman he is extremely easy to work with and called us back with answers for the many questions we had. He even gave us his phone number so that we could make a group text to contact him whenever we wanted to. The next person we met there was Joe. Mr. Joe made it extremely easy for us to get our insurance on the new trailer. All he did was extremely helpful and I really appreciate the information he shared. The next person we met was Mario. Mr. Mario gave us an orientation on the trailer. He was thorough, informative, friendly, and professional. He reminded us of our super smart son. The last person we met was Brad. Mr. Brad was the man that brought the trailer to us. He called us the night before he left and told us he would be there by 5 PM the next day, at 9:00, on day of delivery he called us and said he had an updated delivery time of 4:00, around 2:30 in the afternoon he sent us a text that said he would be there at 3:30 at 3:33. He rolled up right to our property took that long, long trailer and placed it where we needed it to be with no complaint. He was on time he was personable. He was fun to talk to. I wanna thank the Avondale Arizona Camping World for how easy they made this major purchase.

UPDATE -- PLEASE READ…read more I'm updating this review because this situation remains unresolved. Camping World installed the hitch and inspected my unit before my trip. Roughly 400 miles into that trip, my trailer separated from my truck. I have retained photos, emails, messages, and recorded conversations with Camping World employees and managers that include statements acknowledging fault and responsibility related to what occurred. I have preserved this documentation and am prepared to provide it through the appropriate channels if necessary. Regarding contact from Camping World, Mike Hausy did reach out today and apologized for not meeting with me during his visit to Arizona. He stated that he was unaware I had come to the location during his visit. I had gone to the location three times attempting to meet with him and spent hours there while I was told he was in meetings or otherwise occupied. Later, I received an email offering to unwind the deal and refund my deposit. That email did not address my motorcycle, other damages, or additional financial expenses I have incurred. I responded in writing asking for clarification regarding those outstanding issues and, as of close of business today, I have not received a response addressing them. Additionally, Sergio from Camping World Avondale called me today at 3:22 PM and asked whether Camping World had taken care of me. When I asked whether he was aware of the situation, he told me he was calling as a friend and not on behalf of Camping World. I thanked him for his concern and asked that he not contact me further because I am preparing to pursue this matter through other appropriate channels. As of close of business today, the agreed-upon opportunity to resolve this matter has passed without a complete response addressing the outstanding issues. If Camping World contacts me with substantive information or a resolution, I will update this review accordingly. Likewise, any future updates I make will continue to be based on my firsthand experience and the documentation I have retained. At this point, I am preparing to pursue the legal options available to me. Everything stated here is intended to document my experience factually. I have given Camping World the opportunity to address this directly. I had hoped we could reach a reasonable resolution without taking this further.

What a great experience! The show space was small but I thought I overheard that they were doing…read morework on the space. It was explained that 90+ % of their business is online. Still there was plenty cool stuff to look at. The person who helped us was AMAZING! No pressure, was exceedingly pleasant and was attentive. Man .. he can teach classes for most of the gun shops in the Phoenix area. I might not have bought here were it not for how awesome the staff member was. Had a great selection of sharp and shiny things and there were a couple of Rings that called out to me and I may have to go revisit them. Had the coolest pens and almost made me wish I wasn't retired so I could make use of them. Just a fun shop with cool stuff and in my experience .. great staff. Thank you for a great transaction and for my nifty new toy!

Wow, just doesn't cover it. From ordering, shipping, communication, and response time. Monkey Edge…read moreis phenomenal. I don't think it will be our last time purchasing from them. Thank you for such a pleasant experience.