Very dissapointed....we had what we expected to be mold growing in one of our storage closets. One…read moreof their representatives came out and declared that it was NOT mold. After further inspection of our own, we confirmed it actually was. They never came back out to review or test, but did send us an estimate to clean it up. We reached out to another company instead, and the other company was less than half the price. Not sure I would trust this company again, unfortunately.

We had a great experience working with Ricardo Morales from DKI Superior Restoration. He is always…read moreon time, he works efficiently and keeps us up to date on the project progress. Today he completed His services as promised. He always leave the work area clean and free from hazards. We value his services and we highly recommend him. We also had the pleasure of working with Mario Estrada and Ryan who were always available to answer our questions

Roland was awesome! He is honest and will let you know if he can't save your carpet and doesn't…read morewant you to waste your money. He informs you of additional service options, like tile floor cleaning, without being pushy about it. He also gave me tips on products to use for hard surface cleaning which don't leave a residue. I recommend him to all of my clients.

I've used Riester's Carpet Service multiple times. They are super friendly and easy to work with,…read moreand they're always on time. Communication has also been great, always quick to respond. The results have been superb each time I've used them. Their consistent quality & service is why I keep going back and I'd highly recommend them if you want great results!

Warning: Horrible!! Major theft problem. Work that was not to code. Our contract says $575/ hr for…read morea plumber. His plumber is a handyman. There is no worker's compensation. When we addressed these issues with Pat Reynoso, he quit. When I reported him to the Contractor's State Board, Pat Reynoso put a $200,000 lien on my home saying I fired him and material loss. He has no evidence. We have pictures and evidence. But his contract disallows attorney fee compensation. Major loss and headache. Be sure your contract has attorney fee compensation for whoever you hire. Stay clear from this hot mess!

Pat and his team were BEYOND amazing. They were professional, knowledgeable, kind and so thorough…read morein their job. You see my family unfortunately dealt with COVID and once we were all cleared with negative results (2 of them to which we showed Pat) we needed someone to come clean and disinfectant our home. Pat and his team came gave us an estimate and explained in detail what the disinfectant would do/cover. I knew I went with the right company. They came in with masks and all they needed to get their job done. Additionally, Pat kept me updated with the job throughout the day. When the job was done it was like walking into a new home. Even more was the feeling of comfort knowing our home had been disinfected. I felt "safe" in my home again. So to Pat and his Team....THANK YOU. For EVERYTHING! Thank you for making my home feel clean and germ free! Highly recommend!!!!

Purchased the YELP coupon for $75 and received $107 in cleaning services. Overall, am pleased with…read moresofa upholstery cleaning and small area rug that were cleaned, but there was a definite language barrier with the employee who performed the services; English was definitely not his first language and made communication impossible.

Wow, Jim reminded my husband and I yesterday when he came to do our carpet and tile why we are…read morerepeat customers. Our very light tile was so dingy due to long build up of dirt in it's little crevices. We are preparing our home for sale and so right away called to have the tile taken care of. Not only did it transform to like new, but it took Jim a LOT of extra scrubbing and work to make it perfect. I would have been stoked with a lesser result but Jim's philosophy is it's his name on the result so he wants it perfect. He really spent a long time getting it GREAT. He's extremely knowledgable and gave us advice on the home we're buying regarding removing cat oder. He really knows his stuff.

I'd give 10 stars! Alex was a lifesaver in resolving the mold issue in the condo I moved into. I…read morehad a slumlord situation where landlord was out-of-state and had no sense of the condo condition. I viewed the unit when it was occupied by the previous tenants - understandably, it was a mess because they were packing, so I figured (as one would) that after they moved out and it was properly cleaned, it would be move-in ready by my move date. That assumption was my mistake. When I got the keys, I was shocked at the condition. It was not professionally cleaned (despite claims otherwise - it was insufficient), overall not move-in ready, and a dump (not maintained). There was mold and mushrooms growing and the smell was strong. I was so upset I wanted to cancel the lease. [**Note to renters: do not sign the lease until after you've seen the unit EMPTY. It's a red flag when landlord (1) does not show you the empty unit move-in ready and (2) wants you to move in immediately after someone moves out - it's insufficient time for maintenance and cleaning & you don't get to see the true condition**] Alex was quick to schedule the assessment and start the remediation process. He was thorough and top-notch in communicating with the landlord to resolve the issue. I'm very thankful for his detailed work because he discovered the source of the problem and tracked the mold down in every nook and cranny. It turned out the source was from the unit above and the mold was not only where I could see it but inside the wall and on the opposite side of the wall into the hallway. Multiple sections of different walls had to be cut. I'm grateful for this amount of investigative and meticulous work. I realized the importance of quality workmanship because (1) water damage is not just where you can see the damage and (2) it doesn't end with repair itself because you must find the source and fix it so it does not happen again. The result of his work instilled my confidence back in this condo. Due to this condo being in such poor condition, I later found more mold in a new area. Thankfully, it was not water damage but surface mold. Alex was so kind to come back and walk me through determining the extent of it (there's a difference in how far it goes into the wall). He walked me through resolving that, as well. He was educational and a wealth of information - he taught me what products to use to clean & how. It's hard to meet quality professionals in their craft so when I do, I make sure to acknowledge them. Thanks, Alex!

The removed only toilet without letting us know. Also told me if I put 1 star review he will tell…read moremy home manager that I made this leak.

I contacted Tom Peterson from Best Dry Inc regarding some localized mold problems my tenants were…read morecomplaining about. Tom came out right away, at no charge, and diagonsed the situation. He got back to me that day with an exploitation, cause and what to do. High recommend for Tom and his professionalism.

It's January 2022 as I am writing another review for Best Dry. I had a water flooring situation in…read moreOctober 2021, and asked Tom for his service again. Tom once again did a quick and excellent repair job, along with great communication, and we were very happy and satisfied once again. Tom was also extremely very patient as our insurance seemed to take a longer than usual time settling up. I highly recommend Tom and Best Dry for his professionalism and high quality service. Tom is a life saver, thank you Sir!

Mary Ann is awesome! She picked out the perfect match of carpet and padding for two bedrooms of…read morecarpeting. She worked around my schedule and is a great communicator. The installation crew did a great job and are highly skilled. I strongly recommend A1 - a home run in my book!

I got an estimate from A1 Factory Direct Flooring in San Marcos (888-546-0673). I had such great…read moreadvice and support from Maryann Heckman. She has an amazing designer's eye and picked the perfect flooring that tied the house together., Maryann was professional, responsive at every turn, and worked hard to get flooring installed by a master craftsman before furniture was to arrive...a tight schedule but she made it happen. Thank lease contact Maryann and she can walk you quickly through the process. Her estimate was right on and service impeccable. Do not be overwhelmed with all the choices out there..:let Ms Heckman guide you! She is an invaluable resource for getting your flooring done properly and rapidly. She brought me perfect samples and I did not have to go to the showroom. She is a true professional with a decorator's eye.

After the tenant moved out, we discovered lots of mold in the bathroom and kitchen. Based on…read moreprevious Yelp reviews, we contacted West Coast Restoration to inspect these areas. They tested the cabinets and walls around the sink and found mold that required the cabinets and drywall to be removed and replaced. They also determined the bathroom needed deep cleaning and identified a specialty cleaning service we could use. We were very pleased with Albert and his remediation team. They were very professional and provided information and guidance on the cleaning and restoration process, and assistance in filing an insurance claim. We were also pleased by West Coast's repair and restoration services. Jose and Nathan were also professional and responsive. In addition to putting things back together, they completed other items to enhance various elements of the house. They completed their work quickly, which was a great help in getting the house ready for new tenants. While the overall process was challenging, we found West Coast Restoration to be a great partner in getting it done.

Extremely impressed with this company & we owe them many thanks! We found mold in our house and in…read morea panic started to call companies for help. We left many messages for other companies, were told they'd get back to us, and waited & waited. We were referred to West Coast Restoration and they took our call immediately and dispatched someone the same day! Travis arrived quickly, listened to all our concerns, explained the process, and got straight to work! All in all, amazing customer service, Travis was great, and our mold problem is now taken care of! Thanks & thanks again!