Horrible massage experience. It wasn't a deep tissue massage for starters, the masseuse used hot…read morestones without asking, and he took long breaks between working on each area (I counted one as 34 seconds) which made me so uncomfortable and made me wonder what he was doing. He also breathed heavily the whole time and made a ton of noise moving the stool around. Was not relaxing at all, and I will not return.

My friend and I visited Simply Swank to celebrate my birthday. We both took a day off work and our…read moreday of fun included a Signature Spa Pedicure at Simply Swank. We are both long time clients of the salon and spa. I no longer get my hair styled there as my stylist opened her own salon, but will occasionally visit for spa pampering or product purchases. I would like to start my review by saying my Signature Spa Pedicure experience with Meagan was excellent. The service lasted 60 minutes as described and my feet looked and felt great! to her. However, my friend a long time and regular hair and spa client had a different experience. While she was happy with her pedicure, her service was approximately half the time. While finishing up her technician even made a point to explain to my friend that my technician was new therefore slower. Feeling confused and giving my friend's technician the benefit of the doubt we decided to inquire whether my friend was mistakenly booked for an Express Pedicure which is described as a 30 minute service. The main difference between the two is the length of time and a minor difference is you elect a scrub OR lotion. Both reception and the salon manager confirmed my friend received a Signature Spa Pedicure because she had all the listed services and also reiterated that my technician was new, therefore still learning and slower. I equate this to signing up for a 60 minute massage and it only lasting 30 minutes then told because it was full body it was in fact a 60 minute massage even though it lasted 30 minutes. This is upsetting for my friend essentially paid an extra $18 for one extra application and was left sitting half the time while I continued to get pampered. Also when reception checked out us out before we even approached the desk or asking how we'd like to pay. She debited both our credits on file even though my friend intended to treat for my birthday. While I planned on paying for my own service, but they shouldn't assume. Overall I would advise anyone seeking a pedicure to save yourself $18 and opt for an Express Pedicure and apply lotion yourself at the end. To Simply Swank treat your new stylists/trainees AND long time regular customers better.

My stylist Victoria is brilliant and kind and gifted. I highly recommend her. She's my best stylist…read moreever in my life

I was really disappointed with my racist experience here. This situation happened a little bit ago…read morein the past, but I am just now mustering courage to put my experience into words. I went in here with my grandmother and my sister, all of us being of Indian descent. I went in for a balayage consultation and hair cut. The lady cutting my hair was distracted the entire time, as she was anticipating her next client to walk through the door at any moment (who she scheduled during my potential hair treatment time-- a little presumptuous in my opinion). She told me that with my darker complexion and hair, it would be foolish to dye my hair because it wouldn't work (so has she never seen a person of color dye their hair, let alone a person of color)? Meanwhile, my sister was getting her nails done with my grandma. She has complained in the past about them mocking my foreign and older grandma, but we dismissed the ignorance and racism because she enjoyed the familiarity of the place. However, this time, my sister told me she heard the same technician laughing in the back with the other stylists about me thinking I could dye my hair with my complexion and how unintelligent I was for thinking that. I was so taken aback and hurt by the unprofessional behavior that I confronted the stylist and said I do not feel comfortable paying for your inadequate service and impolite manner. She asserted that she "did the work so she should be paid." I was astounded by her reaction. I then had my sister call to ask to speak to management, and the receptionist immediately dismissed her, refused to let her speak to management, and completely ignored the point of the issue at hand. I then tried calling and they did the same thing to me. Eventually, my mom called and they let her talk to the manager who tried to mediate the situation without again acknowledging the discriminatory and abhorrent behavior. Nothing was really confronted because our voices did not stand a chance against theirs. Have they never dealt with clients that do not look like them? Long story short, my family and I were treated poorly and differently because of our race, which should never be dismissed, as this business attempted to do. And I happily took my business to Simply Swank. After I told the entire salon there about my racist treatment, they were horrified but also did not expect anything less from Salon 180. So, if you appreciate inequitable treatment, then this is the place to go!

It's not easy finding a new salon and I count myself lucky to have found Lucias and stylist Mallory…read morewhen moving to the area. Appointments are easy to schedule and services have been 110% !!

They didn't do what I asked for now I have a big chunk of blonde in my hair and she Missed a spot…read moreso there are two lines in my hair thanks a lot - olivia

Got my haircut by Amanda last month and she made me feel extremely comfortable and at ease with a…read moresubstantial hair chop on a whim. I requested a "French bob" and she hit the mark! It's extremely valuable to me to have a stylist who listens, is empathetic and wants customers to feel empowered by their hair. Looking forward to my next chop!

I've had my hair done here by KayLa (had it dyed purple and pink) and she's amazing! She's highly…read moreskilled and made sure I was comfortable (I had a back injury). I can't wait to go back and get a color refresh. I also have had my nails done by Emma. She's amazingly talented and made good conversation, I can't wait for her to do my nails again, they've never looked this good! I'll never go back to non gel polish now

Fringe is the salon that I always go to when I am living in Kent. I had found it my freshman year…read moreand have been going there ever since. They offer top-tier services and have well-trained hairdressers. I usually just ask for a trim and an eyebrow wax and they always do a fantastic job. I've also gotten my hair colored before by Nicole and she did an amazing job, I just think looking back on it that the color wasn't for me. But she's great for blondes. Everyone there is always super friendly and seem genuinely interested in getting to know me. I usually have a different person each time and they all have been super kind. The inside is also super nice and and very clean which is always important. I highly recommend this salon if you care a lot about quality when it comes to your hair.

I went to fringe salon to get some color off my hair and add a new color with layers. It cost me…read moreabout 300 dollars and I was there for 4 HOURS. I didn't get the style I wanted and ended up with botched blunt layers and badly bleached sections of my hair that didn't blend at all. The colors they had were very limited and lasted about 2 showers before my hair had no color and looked super crappy. Also the stylist left me sitting there while she did two other clients hair right in front of me. I wanted to complain there but I was tired and hungry and felt like I was about to cry so I just payed and left. Now I dye my weird blond parts at home and I curl my hair every morning because it looks terrible straight. Safe to say I will never be returning to this salon. Note: I brought a picture of what I wanted in color and style and printed it out to make it clear, and the stylist said with full confidence she could easily do it, so my hair was not the problem.

Aubrey never disappoints! Every appointment is a great experience from start to finish. She is…read moreincredibly knowledgeable, takes the time to understand exactly what you're looking for, and always makes sure you leave happy with the results. Her friendly personality and attention to detail make every visit enjoyable. The salon itself has such a great atmosphere! It is stylish, welcoming, and very comfortable. The staff is so friendly, and the positive energy makes every visit feel like a little self-care escape. It's the kind of place where you can relax, enjoy the experience, and leave feeling your absolute best. 10/10

This salon has been a pleasant find for me. I moved to Cuyahoga Falls in 2020 and have been unable…read moreto find a place I liked well enough to continue coming back. I feel like I finally found it! Originally, I just needed to find someone who could cut hair and be consistent. That turned out to be Rachel. I tried two other salons and a barbershop--three cuts at each place (nine cuts) and all nine cuts were wonky. Rachel fixed what the barbershop guy hacked up. Now, through about five cuts with her, she's given me a youthful style that has looked good every time! It's more than just a haircut that keeps me coming back. I wanted to get my wife something nice for her birthday, so I got her the 'Deep Release' pedicure and bought a visit for me, too, so we could do it as a couple. We got Hanna and Amanda and they were great--so friendly and fun! The sugar scrub, foot mask, massage and even polishing (yes, I did--why not?) were relaxing and enjoyable. Oh, and the wine they served us was also quite delicious! That was in fall and my wife wanted to come back, so we were able to sneak in another pedicure just before the holidays. After another enjoyable visit, we knew pedicure season would be ending, so we booked facials with Hanna and Amanda--neither of us had ever had a facial. Now we have enjoyed two really great facial visits that were great ways to find relaxation at the end of stressful work days. I really feel like we found a consistently good salon staffed by skilled professionals who are also warm and welcoming people.

Moved here in 2022 and needed a new stylist. Everyone is super friendly and the salon is open and…read moremodern. Alex is the ultimate stylist and both my daughter and I love her for cut and colors!

I love the layout of this salon. It's surrounded by windows letting the sun shine in. We followed…read moreAmy there. Our family has been using Amy for 25+ years. She does amazing haircuts and color. They do eyelash extensions here. I met the woman that does it. She was friendly and informational. They do painted nails and extensions. Robin does body waxing. Full body waxing for woman, waist and up for men. They have an electric vacuum that sucks up hair, very cool. The parking is in the rear. You enter the building from the rear and go up to the second floor. They are fully handicapped accessible with elevator and ramps.

Great service, great massages, and wonderful rooms with everything you could need. I could spend an…read moreentire day just enjoying the bath and steam shower.

Omg! I wish we could make videos here. This place has to be what Heaven is like. It's so good. My…read moremassage therapist was so informative I believe her name was Kristy! The entire staff was accommodating and helpful. I will be back REAL soon with membership secured! If you've been thinking about trying this spa or you haven't been in a while... DO IT!

Life changing for me. My hair loss occurred after high doses of prednisone for an autoimmune…read moredisorder and thyroid dysfunction.

Alison at The Hair Specialists is a companionate, sensitive wig specialist. She recommended, cut…read moreand fitted the wig perfectly. I highly recommend letting Alison help you. The salon offers quiet private rooms. I was surprised at how beautiful the synthetic wig is and how easy it is to maintain.

This place is refusing to refund money from a credit card that was stolen from me I never…read moreauthorized payment for services! I DO NOT RECOMMEND!!!

I was fortunate enough to find out about this incredible salon from a friend in my graduating class…read more(none other than Stylist Katie herself), and I can fully attest that a 35 min drive from Cleveland was so worth it for the best hair care experience I've ever had! I'm not just being dramatic here... in every single way, from the informational discussion before I arrived, to the way Sarah at the front desk made me feel so comfortable on the phone with the process, to being in person and given the royal treatment. They began with a tour of this cute spot and I couldn't have loved it more. The decor and aesthetic was stunning, stylish, and modern. When trusting someone with your hair, it feels even better in a soothing space. Katie herself was so thorough as I had questions about the differences between full color, highlights, balayage, and gloss. I can't thank her enough for being patient and descriptive in her explanations so I could make the correct hair care choice for myself. She is fully your advocate and alongside you in the journey versus feeling rushed to make a decision or unclear about what service you're receiving or what it takes to maintain it. I have been places where it seemed the most important thing was increasing the price and while this is an upscale salon, the cost ties directly to the luxury of well educated stylists and clean natural ingredients for your hair. They even provide snacks and drinks. What could be better? Every single person I encountered was kind, cheerful and welcoming. I believe it was Nicole (esthetician) who delivered my water and had such a bubbly energy and charismatic aura. Chelsea was wonderful as she helped wash/rinse my hair and put in the stop - all while she explained that it would return my ph balance back to normal which I deeply appreciated the science behind. Nerd alert. But seriously, the more you know what is happening with your hair, the more you want to take better care of it. Back to the service itself: Katie was able to aid me in the selection of a gloss and cut (which was much needed because I had some serious split ends) and the formula creation her and team made was the perfect match for what I envisioned. You know those moments where you have "hair goals" photos in mind? Without even showing her a pic, she came to the table with some options and then nailed it completely. As a redhead it has been challenging for me to find a place I feel confident won't destroy my natural color (yikes, someone made it almost purple once which took a WHILE to grow out) and Katie one hundred percent understood my concerns. I felt heard the entire time and it was an added bonus that we got to catch up on life after several years! I am beyond thrilled I took a chance on a new place that I will definitely be calling my home in the future. Thanks to Jessica and everyone at the salon for making my Valentine's Day absolutely delightful!