My husband called Messick for a leak. They were responsive,…read more(that should have been a red flag) They fixed the leak, yet I was left with 2 large holes in the wall, one through my kitchen cabinet, the other through the dry wall and a large mess to clean up. Perhaps that was the only way to fix it, yet it was very expensvie. Certainly more than expected and now I have to figure out what to do with the cabinet panel.

Good responsiveness, considering it was Friday before holiday weekend. Plumber arrived as scheduled…read moreon Tuesday and completed work satisfactorily. Kept in contact with me and finished job appropriately. However price was higher than I would like to have paid, by at least 40%. Look elsewhere for better prices.

Had a great experience with these guys. AC quit on a 90+ degree day and I called them the next…read moremorning. Although they had a full schedule they found time to stop by that afternoon. They were completely transparent on the cost for the visit and diagnosis. They were able to fix the problem and get me up and going within an hour. Very professional throughout. I highly recommend.

I called them when our Central AC stopped cooling. Tony was quick to respond and come onsite…read more He was courteous and polite. Told me it was out of coolant and recommended we do a pressure test to figure out how bad the leak was. After two days his other guy came in and said leak wasn't that bad and that filling it up with coolant would last us one season (next few months) but that we would have to replace the AC unit soon. Less than a week later we had lost all coolant and they were kind enough to come back again and refill again and very next day we were out of coolant. Sweltering hot! Nice people. Gave us a quote which was $2k more than Home Depot's quote and $3k more than another HVAC contractors, so I went with HD. I feel bad I couldn't give Fontaine my business even though I liked them, but $2k is just 2 much.

Recently had an issue with my furnace, which had started making a sound like a train coming in…read more Called Princeton Air, who had a technician (Aaron, who also looked at my cooling system when I moved in) come out in 1 day. He let me know the issue was my inducer, and he lubed it up and gave me a quote for a new inducer. He said the inducer could last through the season, or it might break soon. He also told me to add some WD-40 (which he didn't have handy) and that it might help prevent an issue. Week and a half later, the inducer broke and I had no heat. Erin in the office helped coordinate sourcing the replacement, which was delivered in less than 24 hours, and Aaron and Francis (another technician) were on-site by 8 a.m. the next morning to make the replacement and confirm operation. Its tough to beat that level of response, it was Amazon-like. Just wanted to give a shout to Aaron, Francis and Erin, all who provided exceptional customer service through out this issue. They also helped me sign-up for the yearly service plan with Princeton Air, which I originally thought was a bit expensive, but gave me 15% off the inducer and the original visit from before I had signed-up.

I recently purchased a new Carrier HVAC system for my house from Princeton Air. Unfortunately, I am…read moreextremely dissatisfied with the installation after spending $26,000 for a new system. The first system they installed was the wrong size. I had to wait almost a week before they reinstalled the correct size system. Much to my dismay, the second system isn't working either. I called into customer service and asked to speak with a manager, I was told there was no manager to speak with. The customer service representative said another repairman would be out this evening. Waiting on that repairman now in my very cold house. I am now a completely dissatisfied long term customer that regrets going with Princeton Air. I will update this post when/if they correct the problem AND I have had an opportunity to speak with a manager. Update 12/15 - Happy to say PA has my new HVAC system working now. I spoke with a manager this morning and he went out of his way to make things right. Update 1/16 - two repairman were out twice yesterday. The first one said it was the thermostat was faulty. That was the third thermostat they put in. Heat was working when he left only to quit working a few hours later. Another repairman came out later in the evening and said the problem was the filter. Evidently it was too big for the system. So he changed the filter to a smaller size. It's working again, for now. Unfortunately, I have lost confidence with this company after having used them for years. Their quality seems to have gone out the window after recently having merged with Weltman Home Services. Think twice before you use Princeton Air!!! Update 1/31 We woke up this morning to a cold house. The thermostat said 65 degrees. When we turn up the thermostat the unit seems like is shutting down. Called customer service and they said someone would be out today. They couldn't give me a time or even a window as to when they will arrive. I am beyond fed up with Princeton Air. My next step is to get an attorney to see what I can do legally.

New business but very reliable and practical. They communicate well and stay punctual to arrive…read moreduring the estimated time frame and checking the heater and identify the issue immediately to fix. Very reasonable and honest about the quote without extra hidden charge. I would recommend them!

Gave a fast inspection of the issue and resolved it in a timely manner. Also gave insight on proper…read moremaintenance and future possible issues.

Business owner visited my home for a pricing consultation. I asked them to wear a mask to protect…read moremy pregnant wife, which is something 10+ other contractors this I've hired this year had no issue with (most of them had their own masks and immediately volunteered to wear them). Business owner questioned my need for him to wear a mask, and asked whether his employees would need to wear one as well. After confirming this, he left before stepping foot in my home.

My heat stopped working on one of the coldest nights of the winter. In a panic I started calling…read moreeveryone and Tom was the only one who can come that night. He came right back the next day with all the parts and literally saved my ass! Super reliable, trustworthy, and easy to communicate with. I would use him again in a heartbeat. THANK YOU!

This company has a pattern of overcharging. I was billed $150 just for a short drive (under 20…read moreminutes) from their location to my home, and nearly $300 for what was billed as 1.5 hours of labor--despite the plumber stating the actual work was completed in about one hour. This is the second time I've used their services, and both times they appeared to extend the billing time by sitting in the truck afterward "writing up the invoice." More concerning is the lack of transparency. There was no clear communication about what the issue was, what repairs were being made, or any upfront estimate. Work was done quietly and the total was presented only at the end as a surprise. This billing and communication approach feels misleading and unprofessional.

Readding's is a top notch business. I was very satisfied with their professionalism, knowledge and…read moreHVAC expertise. They throughly evaluated my needs, recommended the best components to satisfy my requirements, priced job competitively and installed the solution on time and to agreed upon price. My experience with the process, staff and product was exceptional.

Came quickly and took care of our issue with a lower quote and final price than other businesses…read morehad offered. Very kind and helpful too!

Andrei did an outstanding job with my heating maintenance, including a thorough blower cleaning and…read morefixing the door switch. From start to finish, he was extremely professional, knowledgeable, and respectful of my home. He took the time to explain what he was doing and made sure everything was running efficiently before leaving. The pricing was very fair and transparent, with no surprises. It's rare to find someone who combines quality workmanship, honesty, and great customer service--Andrei absolutely does. I highly recommend him for any HVAC maintenance or repairs. Go to provider. Thank you Andrei!