Honestly thought this place was shut down, they cancelled on me 3 days before my bday party…read morepromised me a free bus ride and then ghosted :(

Gillibus canceled my event less than a week beforehand, after I had booked it 5 months in advance…read more Didn't explain why. I wouldn't recommend working with Gillibus.

Pretty good bus to Los Angeles…read more Easy to find and good for one day trips Newer company Good price and multiple times to travel Enjoyed my day trip

My son missed his bus because they changed the departure time and didn't even let him know! His…read morelatest email from them even showed the original departure time so of course that's what he went by. So instead I had to drive him 360 miles roundtrip so that he would not miss his college orientation.

Saying that the current situation stinks is an understatement…read more I always avoid writing reviews in the heat of a moment. This is to avoid ranting and whining instead of giving a fair and unbiased review. This time, I'll go with the contrary. So I took megabus' 6 am trip back to Burbank. Boarded at the Caltrain station in San Francisco, bus picked more passengers in San Jose and off we go. Bus stopped at Gilroy. Driver was quiet but we sensed something wrong. Few minutes later, she announced we have a flat tire. You would think they will get the nearest road assistance but no, we have to wait for one of their own from the nearest bus depot. Guess where our savior will come from? All the way from San Francisco with an ETA of 2-3 hours. I'm not even sure how long they'll be able to fix it when help arrives. I'm hoping the worst won't happen...that the tire can't be fixed. If that's the case, I don't know what will be my other options if there's any. Hitchhiking?

New feature "track my bus"…read more My letter to Megabus: Hello, Welcome back to Northern California. I have been a loyal customer since 2010 ish and have always been happy with your service and was sad to see you leave several years ago. Unfortunately, on Tuesday May 16, 2023 your second day back to serving Sacramento to San Francisco. I missed my first bus due to your new track my bus feature. Unfortunately, it was not accurate with glitches which cause me to miss the bus all together. So I re-booked later that same day and your new tracking feature worked flawless. I had the perfect experience. I was wondering if you would be able to refund my first booking or even a credit voucher would be nice as I already have future trips planned. Thank you for your consideration. Megabus response: Hello and thank you for contacting Megabus Customer Service. I am sorry to hear you missed your bus!    I understand you are requesting that refund be provided, however as outlined and stated in in the terms and conditions prior to proceeding with the purchase, all ticket sales are final.   We suggest that all passengers be at the bus stop location 15 minutes before boarding to ensure timely boarding as we cannot hold the doors open for passengers who are unable to make their trip. Once our driver completes loading passengers onto the bus, the doors are shut and the parking brake is released, and the bus departs.  While I apologize for any inconvenience you may have experienced, we are unfortunately unable to provide you with any compensation ( refund, credit) as the service was executed.   Thank you for choosing Megabus. Sincerely, ZarenaMegabus Customer Service Specialist megabus Date of experience: May 16, 2023 (((WHY OFFER THIS FEATURE IF ITS NOT ACCURATE OR RELIABLE)))

as a resident at Brooklyn basin, we have shuttle services to bart stations in Oakland which I use…read moreto get to and from work. thanks to the ridepal app I am able to track where the vehicle is and plan my trip, seeing as how the apartments has not updated the schedule in over a year. imo the app could use some work, but I'd helpful!

My company uses RidePal for our shuttle service, and it's made my commute so much easier. The…read morealerts are super helpful and take a lot of the stress out of my day. The app could be a little clearer to use, but overall it's been a great way to get to and from work.

Busin absolutely knocked it out of the park…read more This is the 4th party bus company I've used over the last 8 years, and I can confidently say this was hands down the best experience. Robert (drive and owner) was the reason our night turned around. Our first bar was an absolute disaster, but instead of just driving us to the next stop, he immediately took control and pivoted to a different list I gave him. He reached out ahead, coordinated with the remaining bars, and made sure we'd be welcomed and taken care of for the rest of the night. That level of service is something I've never experienced from a transportation company. The bus itself was spacious, clean, comfortable, and a blast for our group. Everything ran smoothly from start to finish, and Robert genuinely cared about making sure we had an incredible night. If you're debating between party bus companies, stop looking. Book Busin. I know I won't be using anyone else going forward.

We hired the Tiffany bus through Busin' to be a part of our wedding shuttle fleet, and the process…read moreof booking and planning the itinerary was nice and easy. Our only regret is not having been able to see the bus itself as the bride/groom, but from what we heard from our guests, the Tiffany bus was a hit!

Raphael goes above and beyond for customers and their events. I have recently used them a few weeks…read moreago for a shuttle to top golf and back, and everyone had a great time. Motor coaches, mini busses, vans, limousines, they got it all and they do a great job at showing up on time and in professional vehicles. I guess only thing I can recommend is to not lose your stuff, as they aren't baby sitters who pickup after you ;) Grown adults shouldn't have any issues working with Umbrella!

What you look for in a bus company is to safely and efficiently get passengers from Point A to…read morePoint B. Umbrella Bus barely got our passengers from Point A to Point B, did not do so efficiently, and arguably didn't do it terribly safely. We booked Umbrella for a 54-passenger shuttle to transport wedding guests from our wedding hotel to our ceremony venue, and then from the ceremony venue to the reception venue ($1050 total). I confirmed this itinerary with their staff by email and phone several times (at least three), because they kept sending me invoices that only showed a partial itinerary, but they assured me that they had the correct itinerary written down and would read off the correct itinerary on the phone when I called. On the first trip, the bus driver got the bottom of the bus stuck on a steep hill, rendering it unable to move. Guests had to walk nearly a quarter mile from where the bus got stuck to the ceremony site. The bus was also blocking the entrance to the park where the ceremony was held, meaning that park visitors and several wedding guests who were behind it were severely delayed in getting into the park. We had a couple of guests who missed some of the wedding ceremony because the bus blocked the entrance for so long. It would've been 3.5 stars if only for this, since it wasn't 100% the driver's fault, though he should really have known what the buses he drives are able to handle. On the second trip, though, despite me confirming the destinations in the itinerary with Umbrella MULTIPLE TIMES, the driver had somehow been given the wrong destination by their dispatch, and took guests back to the hotel instead of to the wedding reception venue. My family members had to argue with the driver, who insisted that he'd been told to take everyone back to the hotel, and "I'm only doing two trips, how will people get back to the hotel?" but he eventually relented and took everyone to the reception instead, but meant that most of the guests were delayed by quite a bit in getting to the reception. This definitely wasn't the driver's fault though, and was clearly the fault of the company/dispatch. He did eventually take the guests where they needed to go, which we appreciate.

I cannot recommend this CLS Global Transportation enough. Sharon was our main contact and she was…read moreawesome to work with. She is an amazing communicator who responds quick and gives timely updates, which took all the stress out of planning. We booked the 13-seater sprinter van, and it arrived spotless. The vehicle was clean and looked just like the picture! Our driver, Floyd, was incredibly professional, personable, and accommodating. He ensured we arrived to all our events safely and timely. Planning an itinerary can get chaotic, but Floyd made the bride to be feel less stress as everything was all taken care of and more. If you need reliable, top-tier group transit, book this team immediately.

My friends and I were looking for a party bus for an event in Oakland, and I'm so glad I found CLS…read moreGlobal Transportation on Yelp! Their 20-passenger party bus was the perfect size for our group. Sharon made the booking process incredibly easy and was so helpful in answering all of our questions. Their pricing was also much more affordable than other companies we looked at, so booking with them was an easy decision. We were able to schedule pickup from our friend's house, transportation to our event, and a return pickup and drop-off afterward without any issues. Our driver, Leland, provided 10/10 service. He made sure we had the best experience from the moment we got on the bus by setting up the Bluetooth before we left and making sure the cooler was stocked with ice. He even picked us up a little earlier than scheduled since our event ended ahead of time. Most importantly, he got us to and from our destination safely while making the ride fun and enjoyable. Thank you, Leland, for being such an amazing driver! We'll definitely be booking with CLS Global Transportation again for future events, and I recommend them to anyone looking for reliable, affordable, and excellent party bus service.

I was parked on Geary Street in San Francisco in a metered space about to go into a shop. Their…read moreGraton Casino bus pulled up alongside me and opened its lugage compartment into my drivers side mirror, causing enough damage where it needed to be replaced. I thought this would have been a very cut and dry case of their fault. The driver admitted that he hit me, but was trying to convince me that nothing was wrong. I called the given Storer contact immediately and she sounded nice at first, saying they would make it right. Later she hung up on me saying I was trying to extort them. Amazing. Just trying to get my mirror fixed here...Again, both the driver and the company admitted that they hit me. Their insurance company denied covering my mirror. I tried getting in touch with the owner of Storer, but they would never get back in touch with me. Now I have a broken mirror that I have to pay out of pocket since it doesn't make sense to claim on my own insurance and have my rates go up. I would never give any business to a company who doesn't take responsibility for their actions.

Just saw the bus on Highway 101 around Santa Rosa at 4:12 pm. As a charter bus, it was in the…read morecarpool lane speeding fast for a bus and tailing the car in front so uncomfortably close. Leaving no room for error. Hopefully, the bus was empty with no passengers.