When you advertise hours of service, be there when you are supposed to be open. Not have someone…read moretell a customer that they have to wait for someone to get there or come back. .

From the owner: Specializing in loose diamonds, wedding sets, jewelry repair and custom manufacturing. We also do…read morejewelry insurance appraisals.

I went in to get a battery changed on a watch. The store is very clean. The gentleman that helped…read moreme was very nice. It took a couple of minutes to change the battery. I would recommend this store!

I just needed one link of a gold necklace repaired, but I don't live in Odessa and only visit every…read moreseveral weeks so I wanted very much to get it done the same day, and feared it might not be possible. Glitz & Glam was the first place I went and they were very happy to do it that day. (I recognize that it's entirely possible that they kept the broken and deformed link and simply connected the two intact parts, but that's actually fine with me. Even at 14 K, it's a fine enough necklace that the gold in that one link is basically worth pennies, and I can understand that re-forming that would add considerably to the complexity of the task. And if they did use the broken piece, so much the better. I honestly don't care.) When I picked it up, it had been both repaired and cleaned as a courtesy, which is the minimum I would expect, but I've also seen plenty of businesses not bother with the cleaning so I appreciate it. The staff were polite and helpful, and left me a very charming voicemail when it was ready to be picked up. My only small complaint is that both when I dropped it off and when I picked it up I felt somewhat rushed even though there were only 1-2 other customers in the store. I feel like the staff just has a bit of a habit of rushing people in and out, which can be fine if it suits your personality and schedule. I'm just a more relaxed kind of person and it stressed me a little. Another advantage is that there's disabled-accessible parking right across from their storefront, but I would caution anyone with a wheelchair that it might be a tricky fit through the front door. I use a walker and it did fit, but it was close, and hard to hold the door open while going through it. Once inside, there's plenty of room to move around no matter what sort of mobility aid you use, so that's not an issue.

I took a new Omega in to be sized. The watch was a gift that my wife purchased while on a trip…read more Mark refused to size it because it wasn't purchased there. I have purchased an Omega from the store before, so I was a customer and I was perfectly willing to pay to have the watch sized. Needless to say, I will never return.

From the owner: We provide a very tailored selection of unique and high quality jewelry/watches/gifts that is…read moreexclusive in the region to Sam L. Majors. We also provide appraisal services, jewelry and watch repair.

I have purchased coins, jewelry and had items repaired at the vault. The service is 1st rate. 2…read morerepairs were done at no cost. The selection of jewelry and coins is incredible. If you dont see want you want, just ask, because he will bring items from the back. I love this place and go by often!

They have always greeted me and have excellent service with one person giving me their undivided…read moreattention while helping me with my selection. The price is always competitive. They have walked me through different setups and flavors so that I can fully feel confident with what I have purchased. The guys are brilliant, they remember me when I come in to the store and 9/10 they remember every customer that comes in while I am there. It is a relaxing shop to be in yet clean and very fun to shop in. I recommend them highly!

Beginning of month put wedding rings on lawaway plan. Associate messes up and manager was to "fix"…read moreissue. Go to make a payment and it's a different pricing than my paperwork. 150.00 difference. As I pointed out to manager I get told well that associate is no longer employed and was her mistake not mine so you have this remaining balance you can pay or cancel the plan and lose your ring n deposit. Needless to say I'm thankful my fiancé was there to prevent me from going to jail.

Shopped there recently and received great service. Staff is very friendly . They helped me find…read moreexactly what I wanted. Will definitely shop there again.

This place is awesome And, owned and operated by an awesome lady…read more If your a fan of unique nick-nacks, memorabilia, and clothing items, that are very pro-right-wing, Christian, & conservative, this is the place for you. And their decor items are beautiful, and often, one of a kind. Check this place out! You won't be sorry.

Adorable boutique! Lots of cute things for home, super cute baby stuff and apparel! Friendly staff,…read morewill definitely be back next time I come through town.