Wonderful experience and wonderful customer service. My daughter has been going for a few years and…read morewe are always pleased.

GREAT HAIR SALON! I will be going here from now on. My daughter loves this salon and the staff is…read moreamazing. Yolanda is the best!

This was my first time at this salon. As a dad walking in to get his daughters hair done, it can…read moresometimes be an event but nope not here. So here's the story... Got my times mixed up and arrived 30 minutes late though I thought I was on time. Both my little queens were scheduled to get their hair done at the same time so I was missing both heads. When I attempted to check in, MiMi, who was sitting at check in today, let me know that I had missed my appointment. For me in moments like this you have to own your part and hold yourself accountable and NOT expect anything in return. So I simply apologize for the time I might have wasted time by having the stylist wait. I was also prepared to forfeit my deposit because the stylist should be paid for their time. Mimi looked for ways to accommodate me as I prepared to schedule and leave. Up walks the stylists (Chrissy and Diamond) each taking one of my girls and doing their hair. I do understand that I got lucky that maybe the style was quick or that a cancellation may have come through but either way I was filled with gratitude. I was filled with even more as the did the girls hair with any noise or whimpering. Even when the tablet died, they simply sat there and enjoyed the pampering. After the hair was done they got to pick their bows and grab a lollipop. Mimi explain more about how future appointments would make it easier to fit both girls in at the same time. She even show so much patience as I had to call the wifey on speakerphone to schedule future appointments. The moral of the story for me was it matters how you own your mistakes with condition and take care of those when you can because life is a full circle.

I normally don't leave reviews like this but my voice needs to be heard. My experience yesterday…read morewas not good at all. I booked an appointment with Dimee for child for scalp braids no added hair. After she washed my child's hair she began to comb her hair. She was combing her hair extremely hard from the root. Pulling at her hair. My child was crying with tears coming down her eyes. When I saw this I said to her " You are combing too hard" Her response was" Well, she has a lot a hair and she needs a trim". She then proceeds to tell me "She has a lot more hair than her sisters". This does not justify you to comb her hair so hair that she is crying! Especially with a hot blow dryer. Her response to me, her attitude and her demeanor was very mean spirited and didn't make me or my child feel good. If the issue was that her hair was too thick or needed to be detangle then why was she not offered any treatments like a detangling spray or even a conditioner to help with the detangling? The only option was to comb it hard? She is 11 years old and has never cried at any hair appointment and she was crying because she was in pain! That speaks volume. At the end of the appointment I was charged $20 for an "intricate hair design". I was told this is because her style had more than 3 designs in it. She had 2 hearts in the front and the 2 hearts on the side and then the hair was braided up. I already paid $90 for mid back length now and extra $20 for a style that I actually found on the hair salons instagram page. My daughters have gotten this same style at the Cumberland location and I was never charged an extra $20? If this style was an extra $20 then why was I not informed this when I showed her the picture before we started? I really do believe I was charged extra out of spite for speaking up when I told Dimee she was combing too hard. This felt personal. I'm already paying $90 for a style so why charge me an extra $20? It's sad, I have been coming here for almost 3 years with all my 3 girls faithfully, once a month and never have I left feeling so bad like this.

Pretty itty bitty is the best experience I've had with a child stylist. Ms. Karissa was extremely…read moreprofessional and kind. Had a very soothing energy that had not only daughter calm but my whole house. Forever grateful.... forever client.

Pretty Itty Bitties is the best braiding and hair salon for kids, hands down. Karissa is…read moreprofessional, kind, talented and fast! She gave me great tips for how to care for my daughter's hair type and is very knowledgeable about products that would work well. My daughter is 2 and doesn't enjoy the braiding process - but Karissa handled it with ease. Highly recommend!

While the premise of Princess Pizzazz is appreciated--offering a fun and special experience for…read morechildren--their business training and staff communication need serious improvement. My daughter's 10:30 AM appointment was rescheduled to noon without any consultation. We adjusted our entire day to accommodate the change, only to receive a last-minute text from the branch manager canceling the appointment altogether. No phone call. No explanation. No opportunity to plan. Just a sudden cancellation with no regard for our time or effort. Where is the customer service? A basic courtesy call or message beforehand would have made a big difference. Instead, we were left with a disappointed child and no accountability from the business. This kind of disorganized, unprofessional communication is unacceptable--especially when it impacts children and school schedules. I expected better and sincerely hope this feedback leads to meaningful improvement.

We have been bringing our daughter to this salon for over two years. While her usual beautician…read moredoes a great job, the customer service has always been inconsistent, and our most recent visit was unacceptable. My daughter's regular stylist was out, and Alisha, the manager, handled her service. Not only was the work left incomplete (her hair was only about 25% finished), but my wife was also spoken to in a very unprofessional and dismissive manner by the manager herself. For a children's salon, this level of rudeness and lack of care is extremely disappointing. The quality of braiding here can be excellent when you're with the right stylist, but professionalism and respect for customers are severely lacking--especially from management. Unfortunately, after this experience, we can no longer recommend this salon and will be seeking services elsewhere.

The atmosphere is super cute, and the stylists are great with kids. However, it's hit or miss on…read morethe quality of the haircut. Our fave person left and paying $65+ for two toddlers to get butchered crew cuts with terrible fades / uneven is really frustrating.

I took my daughter for her first hair cut here and it was excellent. However, the fewer stars is…read morebecause of the experience during follow up appointments. Since the first time, we have gone back twice and both times the haircut was a disaster. The original hairdresser was not available at this salon anymore so we went with other ones and both times the cut was messed up. We had shown pictures, discussed the specifics like length and yet it was completely different. I am wary of going back here.

My daughter loved her braids that were done by Ms. Shakeira on Friday, July 29, 2024 @ 8am! She got…read moretribal and Fulani I believe they were called so she'd be all set for the first day of school today. I love them too! The appointment process was very easy and Ms. Shakeira showed up on time and it only took about 4.5 hours total! Unfortunately, I had to visit with a friend on the other side of town so I had to leave without telling Ms. Shakeira bye (she accepted a walk-in and was in the back washing hair) and how much I loved my daughter's braids, so if you see this Ms. Shakeira we will definitely be back!

My best experience in Atlanta at a kids salon! I made the appointment via the website for braids…read moreand "junk accessories" with Shakeira. I called to inquire if Natural Braids included shampoo and conditioner - she confirmed yes, but hair must be detangled. Arrived at slotted appointment time. Parents are currently not allowed to stay. They connected my baby's iPad to wi-fi, so communication was not an issue. They call when they are about 20 minutes from being done. Shakeira started on my kid's hair immediately. And she was done in 2.5hrs which is more than responsible. My kid and stylist decided on style of braids. The total look and experience was beyond my expectations. Braids neat. The kid said there was no discomfort and Shakeira gave her breaks in between. Shakeira gave recommended treatments for upcoming appointments, but honestly look no further. The hype is well worth it. Glad I found them on Instagram.

We loved taking our son here for years. He loved coming here and looked forward to getting his hair…read morewashed as much as the haircut. We moved to NC last year but would still be coming to Ms Lisa's if we were still in Atlanta.

Cannot recommend enough ! Our2 yo son has had a fear of hair cuts since birth and finally needed to…read moreget his first official cut. Ms Lisa relaxed us as the parents just as much as our son as the client :). She did an excellent job and had lots of tricks up her sleeve to keep him calm and comfortable. She also did big sister's hair and added some fun gems at the end which she loved. We will be back for sure! Highly recommend anyone with kids in the area!

Charlie accepted us right before they were about to close. Not only did she trim and braid my…read moredaughter's hair, she styled it and made her into a princess with glitter and jewels on her hair. Not to leave my other daughter out, she braided her hair as well and also glittered and bejeweled her hair as well complimentary. My toddler would not allow anyone comb her hair much more braid it. Charlie is a miracle worker. We will be regular customers from now on.

My son is almost three and this is the only place we have ever taken him to. Took him for his first…read morehaircut as Mrs. Charlie ensured he enjoyed his time there. I love the that it never takes too long and how accommodating they are. We just left today and decided to leave a review because even though he's a lot more active he was still able to get a great haircut