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    3 years ago

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    Ask the Community - Sweet & Sassy

    Circus Cuts

    Circus Cuts

    3.8
    (37 reviews)
    5.8 mi
    $

    Rosa made my sons first haircut amazing and stress free. I completely recommend this place and will…read morebe back!

    I strongly hesitate to write a bad review for Rosa because I understand that this is a small…read morebusiness. I've also seen her youngest daughter at the establishment a couple of times, and I obviously don't want to contribute in any way to jeopardizing their livelihood. However, I have had such a terrible issue with the customer service here, in a way, Rosa is jeopardizing her own business. She has always had terrible phone communication and comes across as having an attitude but for the most part is nice in person, albeit a little chastising and pushy at times. However, the last time I spoke to her on the phone was over the top, and I couldn't look past it. At the time I was 39 weeks pregnant and going into my final growth ultrasound. It's 11 am, and I called her to make an appointment for my son, trying to get all my errands done before the new baby comes. She answers the phone saying "Circus cuts! This is Rosa how can I help you?" (It's important to note that this greeting does not include anything about the cancellation policy she will claim to answer the phone with later on.) I made an appointment for my son 1215 the same day. During my appointment, I get the unfortunate news the fetus is growth restricted and I need to go to the hospital immediately to be induced. When I leave the appointment, it's 1145 and I obviously am not going to make the 1215 appointment. I am in tears because not only is my baby at risk of being stillborn but my husband is out of state for work. Nevertheless, the first call I make is actually to Rosa to cancel the appointment because of an emergency. She does not even give me a chance to explain my situation, even though I'm clearly distressed and apologetic. She keeps speaking over me and snaps, saying "We have a 3 hour cancellation policy, and I explain it very clearly at the beginning of each phone call. You will be charged a cancellation fee at your next appointment." I am very frustrated and I explain I barely made the appointment an hour ago so it would be impossible to have given her a 3 hour heads up. She is adamant that the $10 fee stands. It isn't an exorbitant amount of money, but it's really the principle of the situation. You would think as a mother herself that she would be a little more compassionate and understanding of how life can get in the way sometimes.

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    Circus Cuts
    Circus Cuts
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    Hairpins Studio

    Hairpins Studio

    4.9
    (10 reviews)
    2.4 mi
    $$

    Eliza did a great job with my cut! All I did was get an even chop with no layering, and she did a…read moregood job with the wash and dry. I have curly hair, and was pleasantly surprised to see that she knew how to deal with it, using the right products and diffusing it. She had a sweet personality to talk with and their salon is very small, so it feels like you are getting a personal experience. Although my hair was a bit frizzy at the end, I didn't expect her to be fully knowledgeable in my texture of hair, because I don't believe curls are the salons specialty. But overall, nice experience!

    I was first introduced to Hairpins Studio (HS) some months ago by Groupon. HS is located inside…read moreSolera Salon and Spa building, right next to Lowe's home improvement store. I called to make a hair cut appointment with Hairpins Studio and was able to get one within two days. Althea, the owner and stylist is great. She listens to your needs and does her best to please her customers. I feel comfortable with her professionalism and friendliness. She warmly welcomed me to her cozy studio and gives you her total attention. After listening to my request, she washed my hair and conditioned it before doing the cut. She's quick with her hands and I am happy with the outcome. She is careful to show the back of my hair with a smaller mirror to make sure that is the length I like. I do not trust many hairdressers with my particular style but I trust Althea to do it . She does a great job and I get many compliments afterwards. There are many ample free parking outside the building. In addition, you can use the on-line coupon to save and give your stylist a good tip for a job well done! HS also sent an an on-line reminder and receipt to your email box. Yes, I am a fan here. You should try it too. Yelp 68/365

    Photos
    Check out our double suite for ease and comfort!
    Check out our double suite for ease and comfort!
    Fun with vivids!
    Fun with vivids!
    Hairpins Studio

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    Sweet & Sassy - kidshairsalons - Updated June 2026

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