Checked in last week and was surprised to encounter one of the front desk staff being super rude…read moretoward me. I came in after a couple-hour drive, completely exhausted, and Ayonectilly's tone and overall vibe were horrible. She barely spoke, had a straight face the whole time, and acted like she didn't even want to be there. After check-in, Josh was great. He helped with the parking pass and gave us amazing recommendations for food. Lastly, valet was super friendly and funny. Joseph stood out to me--he was always greeting me whenever he saw me and making sure all my questions were answered. Overall, I'd come again, I just didn't like the experience with that one front desk staff member being super rude.

Great location if you're looking for somewhere that is in a walkable distance to Disneyland. Good…read moreservice. Clean and comfortable /apartments. Disappointed they charge for parking when you were staying here.

My friend and I attend timeshare presentations regularly for the travel perks, so we've met quite a…read morefew sales representatives over time--but DW truly stood out as the best we've ever had. He was professional, friendly, and incredibly knowledgeable without ever being pushy. He made the entire experience enjoyable, easy to understand, and actually fun--which is rare in these settings! His approach felt genuine, and you can tell he really cares about what he does and the people he works with. DW is absolutely an asset to this company, and if every rep were like him, these presentations would be something people actually look forward to. Highly recommend!

Great location if you are visiting Disneyland. The staff is nice and the pool is great per the…read morechildren. They love playing in the water and swimming around. The elevators are usually pretty quick too. We also like the decor in the lobby and around the main doors.

We had the best time staying here! Super close to Disney which was the purpose of our trip! House…read morewas clean, comfortable, spacious and so much fun things to do! (Game room, chill backyard with amazing pool for adults and kids as there is a small water area for kids) owner was soo sweet and very easy to get in touch with.. communication was excellent! Would def recommend and stay again if ever we are in cali!! Thanks so much!!

They cancelled the reservation shortly before the vacation without notice or explanation.read more

It's a very nice house that we stayed at! Very clean and very nicely decorated! Definitely…read morerecommend! My dad got this house for all of our family to stay at. It fits 20 at the house we stayed at.

From the owner: Professional Managed Vacation Homes in the Disneyland/Anaheim area.read more

Airbnb !!!FRAUD/FALSE advertisement!!! EVERYONE PLEASE BE WARNED!!! DO NOT BOOK HERE!!! For…read morelisting, host by "Casey" and the listing is "Professionally maintained apt | 1 BR in Fullerton" at 2598 Associated Road Fullerton, CA 92835. 1. I rent this unit because of the photos. However, after I entered this unit, it is TOTALLY different as the photos and apparently it is a really small unit with tiny full size bed and tiny sink, however, the photos show double large sinks. The photos are the only information for me to decide which listing to rent. If I knew this listing is FRAUD/FALSE advertisement, I will definitely not rent here and rent other places. And then I found out that this house is a 1bedroom but host put 2 bedrooms photos to disguise and cheat customers. 2. Another evidence is that the layout photo is from 1 bedroom but the photos are all from 2 bedrooms. There is NOT ANY SINGLE photo for 1 bedroom. 3. This unit is really dirty and full of dust,. I had to clean it my self and got severe allergies because of this dirty room. I am extremely frustrated about the dishonesty of the host Casey(actually there are Kia, Casey and Carolyn behind this "Casey" account) and I required refund. I informed host I will move out on the 4th day after I entered this unit. I moved out the day and time as I told them. However, they kept refusing to refund unspent/ remaining nights which is extremely ridiculous and cheating on customers. Casey(actually there are Kia, Casey and Carolyn behind this "Casey" account), Why do you treat people like this? FRAUD/false advertisement to get people's money? you need to stop doing it. GIVE MY MONEY BACK!!!!!! refund me unspent/remaining nights. 4. The communication is a nightmare. Host and airBnb keeps telling me to contact the other without providing a solution.

This is what the host Alma send me after I requested refund on Airbnb because I strongly believe…read morethey had violated the Airbnb cleanliness and accuracy guideline. "The house is clean, you should notice that this is an old house, but it is clean since we have cleaning person to clean everyday. When you get here, you should notice this is an old house. It is not acceptable reason you said you thought you can stand it , everything was there as clear as you saw when you got in. What do you mean you thought you can stand it? Everything is there you can see, isn't it? Then you decided to stay, right? Which means you accepted it, isn't it? Otherwise you will leave if you didn't accepted it, right? So you cannot eat the food without pay for it! Also our rooms are full everyday. This is only your option, not everyone else. Actually we have a lot of guest stay in here for many times! " Airbnb won't publish my review unless both host and guest review each other. SO here's my detailed review: My first Airbnb experience ended also be my FIRST MOBILE HOME experience! Few things the listing failed to mention: 1, it's not a HOUSE, it's a Mobile home. 2, the 3 car parking space is not the GARAGE,it is the CARPORT that is attached to the mobile home, if someone block your car you have to ask them to move. 3, It's a 1800 sqft Mobile home that is converted into a 8 rooms to rent out. What make staying at this AirBnb a horrible experience: 1, Room #3 is facing the street but the windows can not be opened. It's next to the kitchen and has a disgusting smell. 2, Wall is paper thin, someone was cooking at 4:30 am in the morning, I can literally hear the stove turned on. At 5:30am I can hear someone stirring their coffee or oatmeal in the kitchen. Needless to say, SLEEPLESS!!! 3, Everything in this property prolly has 35+ years history and they never bother spending any money to make it a little bit more comfortable. Effort is lacking. One bathroom has some tray/mat in the bathtub to cover something on the bottom. 4, Despite shoe off house rule, the floor/carpet are way too dirty to be barefooted. Cleaning job is done sloppy. 5, Owner or whoever (Alma) who's the airbnb contact does not live on the property. It's no doubt if I were the owner I can't live in this kind dump either. What's good: 1, location, it's close to 91 and the neighborhood is safe and quiet. 2, tenants are respectful, the problem is the paper thin wall. 3, Response from Alma is fast (like within 5 mins) and check in was easy(they give you entrance code). Overall, AVOID of all cost, worse than any MOTEL and I do not see any effort putting in this Airbnb business and you will encounter rude attitude instead of solving problems from the host. What a greedy bastard!

HORRIBLE customer service!!!! I was switched to 5 different…read morepeople on one call and no one was helpful! Very frustrating!

My fees are always up to date. Have been for 13 years…read more However, my account is now locked due to "maintenance fee issues", Last payment was a week ago. No one answers the phone in Financial, so I'm still locked out, and need to make a change to our reservation

This home is fantastic. Each room has it's own theme. Perfect fo large family or groups visiting…read moreAnaheim Resort area. The house sleeps like 12 people, a large kitchen lets you fix your own meals and they have a resort style heated Pool. A special retreat has a Pool Table and bar setting so everyone can relax. Apx 1.5 miles from the front gate fot local themeparks.

We paid a deposit for a unit that showed availability and included this info in the notes section…read more We got a confirmation email, but the next day, we got an email asking about our dates. We put our dates when we booked. But now they are saying those dates are not available. They also claim they did not have our choice dates, even though I can see them in the initial email.

This is the best place to stay right next to Disneyland. There are three condos to choose from and…read morethey all are decorated nicely. The owner was easy to work with. The condo was extremely clean. The self check-in process was simple and smooth. I would recommend these condos to anyone traveling with family to Disneyland.