Was in the area for a medical procedure and wanted to stay in the area for a week afterwards…read more Mobility units were not available at the time of booking. We called the office and explained the situation and they were willing to work with us, at least to get a downstairs unit because there are no elevators in this resort. We eventually got a downstairs mobility unit and we were really appreciative of the staff who were so supportive and accommodating. Although this resort is kinda dated, this mobility unit was very nice and well thought out. The bathroom, kitchen, dining table, etc. were designed with a person in wheelchair in mind. The front porch was really close to the three handicap parking spaces for this building. And there is a beautiful courtyard with miniature golf available. I did not have a chance to check out the swimming pool area. This resort is also close to Disneyland and not far from a lot of different restaurants. With the friendly and accommodating staff, I think they deserve five stars.

In a single descriptive word Disappointing! In two…read moredescriptive words Highly disgusting! There are ZERO reasons I would return to this old as hell, musty smelling, converted Timeshare Apt bldg. The office changed our old musty stinking room for another old smelly room. I would not EVER stay here again if the week was FREE!! WM Dolphins' Cove SUCKS!

Checked in last week and was surprised to encounter one of the front desk staff being super rude…read moretoward me. I came in after a couple-hour drive, completely exhausted, and Ayonectilly's tone and overall vibe were horrible. She barely spoke, had a straight face the whole time, and acted like she didn't even want to be there. After check-in, Josh was great. He helped with the parking pass and gave us amazing recommendations for food. Lastly, valet was super friendly and funny. Joseph stood out to me--he was always greeting me whenever he saw me and making sure all my questions were answered. Overall, I'd come again, I just didn't like the experience with that one front desk staff member being super rude.

Elizabeth you deserve a raise or promotion for your kindness and attentive hospitality. Thank you…read morefor going above and beyond for us. I had to change the reservation name on my booking last minute because my mom was arriving before and she was kind enough to help accommodate. She even was so kind as to giving my mom a little gift for her birthday and kept checking in. The great customer service made the place feel even better than what it was already giving. Clean, comfortable, and full of great amenities. Loveee

Stayed in an air bnb. Was good for a few night. The noise did not affect my sleep with the…read morefireworks. Was great to have 2 bedroom and 2 bathroom with a kitchen.

This property is a hidden gem! I came across it by yelping small venues for a Birthday party in the…read moreOC area and am so glad I found this place! From the moment I reached out to the property I was always in communication with one of their contacts. Even scheduling a viewing or walk-through they were always responsive. This team was such a joy to work. They extremely professional and friendly. Any moment I had questions or needed clarification they were absolutely on it and provided all the resources I needed. The Kraemer building not only has a lower level lobby to host private events or get together's but the upper units in the building are also Airbnb's (which you can directly find on the website when looking to book) The venue (lower lobby) alone is a remarkable gorgeous property. It's two stories and really has everything you need. You feel like you're in a different era while being there. You can tell there's a lot of history and it's an extremely special property. Thank you VNT properties for a memorable experience.

My friend and I attend timeshare presentations regularly for the travel perks, so we've met quite a…read morefew sales representatives over time--but DW truly stood out as the best we've ever had. He was professional, friendly, and incredibly knowledgeable without ever being pushy. He made the entire experience enjoyable, easy to understand, and actually fun--which is rare in these settings! His approach felt genuine, and you can tell he really cares about what he does and the people he works with. DW is absolutely an asset to this company, and if every rep were like him, these presentations would be something people actually look forward to. Highly recommend!

Great location if you are visiting Disneyland. The staff is nice and the pool is great per the…read morechildren. They love playing in the water and swimming around. The elevators are usually pretty quick too. We also like the decor in the lobby and around the main doors.

We had the best time staying here! Super close to Disney which was the purpose of our trip! House…read morewas clean, comfortable, spacious and so much fun things to do! (Game room, chill backyard with amazing pool for adults and kids as there is a small water area for kids) owner was soo sweet and very easy to get in touch with.. communication was excellent! Would def recommend and stay again if ever we are in cali!! Thanks so much!!

They cancelled the reservation shortly before the vacation without notice or explanation.read more

Airbnb !!!FRAUD/FALSE advertisement!!! EVERYONE PLEASE BE WARNED!!! DO NOT BOOK HERE!!! For…read morelisting, host by "Casey" and the listing is "Professionally maintained apt | 1 BR in Fullerton" at 2598 Associated Road Fullerton, CA 92835. 1. I rent this unit because of the photos. However, after I entered this unit, it is TOTALLY different as the photos and apparently it is a really small unit with tiny full size bed and tiny sink, however, the photos show double large sinks. The photos are the only information for me to decide which listing to rent. If I knew this listing is FRAUD/FALSE advertisement, I will definitely not rent here and rent other places. And then I found out that this house is a 1bedroom but host put 2 bedrooms photos to disguise and cheat customers. 2. Another evidence is that the layout photo is from 1 bedroom but the photos are all from 2 bedrooms. There is NOT ANY SINGLE photo for 1 bedroom. 3. This unit is really dirty and full of dust,. I had to clean it my self and got severe allergies because of this dirty room. I am extremely frustrated about the dishonesty of the host Casey(actually there are Kia, Casey and Carolyn behind this "Casey" account) and I required refund. I informed host I will move out on the 4th day after I entered this unit. I moved out the day and time as I told them. However, they kept refusing to refund unspent/ remaining nights which is extremely ridiculous and cheating on customers. Casey(actually there are Kia, Casey and Carolyn behind this "Casey" account), Why do you treat people like this? FRAUD/false advertisement to get people's money? you need to stop doing it. GIVE MY MONEY BACK!!!!!! refund me unspent/remaining nights. 4. The communication is a nightmare. Host and airBnb keeps telling me to contact the other without providing a solution.

This is what the host Alma send me after I requested refund on Airbnb because I strongly believe…read morethey had violated the Airbnb cleanliness and accuracy guideline. "The house is clean, you should notice that this is an old house, but it is clean since we have cleaning person to clean everyday. When you get here, you should notice this is an old house. It is not acceptable reason you said you thought you can stand it , everything was there as clear as you saw when you got in. What do you mean you thought you can stand it? Everything is there you can see, isn't it? Then you decided to stay, right? Which means you accepted it, isn't it? Otherwise you will leave if you didn't accepted it, right? So you cannot eat the food without pay for it! Also our rooms are full everyday. This is only your option, not everyone else. Actually we have a lot of guest stay in here for many times! " Airbnb won't publish my review unless both host and guest review each other. SO here's my detailed review: My first Airbnb experience ended also be my FIRST MOBILE HOME experience! Few things the listing failed to mention: 1, it's not a HOUSE, it's a Mobile home. 2, the 3 car parking space is not the GARAGE,it is the CARPORT that is attached to the mobile home, if someone block your car you have to ask them to move. 3, It's a 1800 sqft Mobile home that is converted into a 8 rooms to rent out. What make staying at this AirBnb a horrible experience: 1, Room #3 is facing the street but the windows can not be opened. It's next to the kitchen and has a disgusting smell. 2, Wall is paper thin, someone was cooking at 4:30 am in the morning, I can literally hear the stove turned on. At 5:30am I can hear someone stirring their coffee or oatmeal in the kitchen. Needless to say, SLEEPLESS!!! 3, Everything in this property prolly has 35+ years history and they never bother spending any money to make it a little bit more comfortable. Effort is lacking. One bathroom has some tray/mat in the bathtub to cover something on the bottom. 4, Despite shoe off house rule, the floor/carpet are way too dirty to be barefooted. Cleaning job is done sloppy. 5, Owner or whoever (Alma) who's the airbnb contact does not live on the property. It's no doubt if I were the owner I can't live in this kind dump either. What's good: 1, location, it's close to 91 and the neighborhood is safe and quiet. 2, tenants are respectful, the problem is the paper thin wall. 3, Response from Alma is fast (like within 5 mins) and check in was easy(they give you entrance code). Overall, AVOID of all cost, worse than any MOTEL and I do not see any effort putting in this Airbnb business and you will encounter rude attitude instead of solving problems from the host. What a greedy bastard!

HORRIBLE customer service!!!! I was switched to 5 different…read morepeople on one call and no one was helpful! Very frustrating!

My fees are always up to date. Have been for 13 years…read more However, my account is now locked due to "maintenance fee issues", Last payment was a week ago. No one answers the phone in Financial, so I'm still locked out, and need to make a change to our reservation

This home is fantastic. Each room has it's own theme. Perfect fo large family or groups visiting…read moreAnaheim Resort area. The house sleeps like 12 people, a large kitchen lets you fix your own meals and they have a resort style heated Pool. A special retreat has a Pool Table and bar setting so everyone can relax. Apx 1.5 miles from the front gate fot local themeparks.

We paid a deposit for a unit that showed availability and included this info in the notes section…read more We got a confirmation email, but the next day, we got an email asking about our dates. We put our dates when we booked. But now they are saying those dates are not available. They also claim they did not have our choice dates, even though I can see them in the initial email.

This is the best place to stay right next to Disneyland. There are three condos to choose from and…read morethey all are decorated nicely. The owner was easy to work with. The condo was extremely clean. The self check-in process was simple and smooth. I would recommend these condos to anyone traveling with family to Disneyland.

They were so sweet when my partner and I had a multitude of questions during our stay. They helped…read moreus celebrate our anniversary with balloons and chocolates which made my partner smile and I was so grateful they did it on short notice. We were able to extend our stay by one night which was great after a full day at Disneyland. When we slept in too long after to-go breakfast was available, they were supportive and gave us a couple pastries when we asked. Great service and would definitely stay again!

Adorable little inn with all the amenities you need if you're just having a low profile stay. Our…read moreroom had 2 beds, 2 chairs a table and a nice sized kitchen. They had a free breakfast with wrapped pastries and cereal from 7-10am. Coffee and hot chocolate available 24/7. The pool was great for the kids. $25 extra charge to extend the checkout time to 2pm was worth every dime. Sometimes the parking in the front fills up but they have another huge parking lot in the back. Parking is $15/night and they give you a placard you put on your dash. The front desk workers were so pleasant. It was a nice quick stay!