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    The Leak Authority

    5.0 (4 reviews)
    Open 9:00 am - 5:00 pm

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    27 days ago

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    8 months ago

    Found the problem, when 2 prior folks failed! Reasonable price and fast response time

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    John S.

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    10 months ago

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    1 year ago

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    Premier Pools & Spas

    Premier Pools & Spas

    3.9
    (511 reviews)

    My wife and I attended a Premier Pool Open House at their offices with the intent to just "to…read morelook". We met Jeremy and he gave us an idea of what to they do, what to expect, and some light design options from the showroom. He offered to visit our house to make measurements so that he could create some design mockups of possibilities. Within a week or two, Jeremy sent us a "first look". We asked for a few edits here and there given we had no ideas where we wanted to go with it as we completely leveled our existing yard and kept nothing. We were amazed by the first drafts given that we didn't think a pool would fit in our yard comfortably. Jeremy was extremely patient with the design iterations as we played around with ideas. The designs sold us and we were all in! Initially we thought it would take 6-8 weeks for permits to be pulled after we gave the green light to proceed. They ended up being approved in less than a week and we broke ground about week later. Premier was extremely fast with their team of contractors and subcontractors from demolition to full completion. From breaking ground to filling with water was less than a three-month turnaround. With several of those weeks the result of Christmas to New Year's vacation and time it takes for various components like decking or pool interior to cure. Premier was great with communication in terms of letting us know each morning who was coming on any given day. Usually we heard from Jeremy and our construction manager Teo a day or two earlier than Premier's automated emails on next steps. While Jeremy and Teo were clear, it was nice to receive the emails to make sure we heard everything correctly. Pros: Showroom has too many option to choose from! LOL! From textures to colors, there was almost too many. They even recommended visiting tile shops if we wanted to explore other colors. Jeremy was extremely polite and patient. He was readily available by both text and email for any questions we had. Teo was also great at stopping by to check on progress and see if we had any questions. He was also readily available by text message. We had them install a specialty BaduJet Turbo Pro. We pointed them to the website and they took care of all specs to fabricate the pool around it, all additional electrical work, and all additional plumbing. Recommendations for Premier: It would be great if some of the subcontractors were brought "in house" to provide full wraparound services. We opted to install tempered glass so that the pool could be enlarged and moved closer to the house. But we had to coordinate that on our own with a window contractor. We will use their subcontractor to install rock facades on our house. It would be great if they could have done in under the Premier contract at the same time they were doing the pool facades. I get it, they do pools, not houses. Premier took care of all the electrical, water, and gas hook ups that were related to the pool. We had to work with a couple of the subcontractors on the side to add additional sprinkler lines and move some electrical wiring on the side. Those also would have been great if it was done under the Premier contract as well. Premier's contractors and subcontractors obviously knew what they were doing so they pool just kind of came together. It would be great if Premier had a larger portfolio album of actual photos of pools so that we knew in advance what we were getting. We "trusted the process" and it all came together, but I could see some clients desiring to know more in advance. We subcontracted out the construction of a custom kitchen island because Premier doesn't build them (again, because they build pools), providing subcontractors provides another opportunity for Premier to be full service.

    One year update... our grass is now filled with valleys from sinkage so rolling your ankle WILL…read morehappen. You can see where all of our pipes were ran in our yard. Our concrete is completely lifted from the ground and will most likely break soon and our pool sweep that comes with the pool does not work and has honestly never really worked. The pool itself is good but everything else that definitely costed a pretty penny, looks like crap and is dangerous. Very disappointed.

    Capital Lawn & Pool

    Capital Lawn & Pool

    4.7
    (43 reviews)

    Capital Lawn & Pool has been such a great find for us. When we were looking for someone who…read moreactually knew how to maintain a saltwater hot tub and an above-ground pool, it was surprisingly hard to find -- and they knew exactly what they were doing. One thing I really appreciate is their communication. They text about 30 minutes before arriving, and we usually get the same technician, which I love because he already knows our setup. When they finish, the pool water always looks crystal clear -- that satisfying "sparkling blue" moment when you walk outside. They're also very organized. After each visit they send a report with a photo of the pool and detailed notes on the chemicals and everything they checked, which I really appreciate. One thing to know: they won't remove items from the pool unless you specifically ask. My daughter once left some pool toys in there and I assumed they might grab them, but the technician explained they leave anything in the pool alone in case the homeowner placed it there intentionally. Totally understandable -- just something to be aware of. The owners are very responsive as well. We had an issue once and they actually came out themselves to help resolve it quickly. They're consistently on time, and the one time our tech was sick he texted to let me know he'd be out the next day. Helpful tip: if you want anything removed from the pool (toys, floats, etc.), just let them know ahead of time.

    Responded quickly and got the job done the next day with zero complications. Will be using again.read more

    Avila Tile

    Avila Tile

    3.5
    (20 reviews)

    Do NOT hire Avila Tile - Worst customer service and unprofessional behavior I've ever experienced…read more We hired Victor Avila of Avila Tile in August to seal a leak on the rocks around round our waterfall feature, as well as clean the calcium buildup around the pool edge. The work came with a one-year warranty. Less than a year later, the seal has cracked and is now leaking water badly. When we reached out to Victor to request the warranty repair, he completely ghosted us on text messages. My husband finally got him on the phone, and Victor's response was that he would "get to us when he gets to us" with no timeline whatsoever. He then told my husband to stop calling and texting him because he "doesn't need to be bothered" by us. After a week, he is now using emojis to dislike, laugh at or like all our precious messages to him with zero context. Perhaps he hit happy hour a bit early today. To make matters worse, when his crew was here in August, they left trash behind on our grass for me to dispose of and the workers decided to take their lunch break on our brand new patio furniture without asking permission. They left a huge mess for me to clean up. I don't even allow my own family to eat on that set, and these workers treated it like a public picnic table. When we brought it to Victor's attention he laughed. He is now stating that is part of the reason why he isn't coming back out to satisfy his warranty work. Victor Avila has been extremely rude, dismissive, and unprofessional. His warranty is clearly meaningless, and his attitude toward customers who paid him is disgraceful. We will never use this company again and strongly advise others to look elsewhere. There are plenty of reputable tile and hardscape companies that actually stand behind their work and treat customers with basic respect. I will most certainly be filing a complaint against Avila Tile.

    Gonzalo was neat,friendly and professional. He did an amazing job renovating my bathroom . I would…read moredefinitely recommend him.

    The Leak Authority - plumbing - Updated August 2026

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