I don't usually write reviews but I must in this instance. If you are white -- stay away! I have…read morehad a bad cold and just needed some antibiotics so I spent a lot of time booking an appointment etc online. I was not welcomed when I entered the lobby but instead the front desk clerk said, "Our computers are down so I cannot check you in." with a frown and a grunt. I waited and waited, observing that indeed their system was back up. I approached the desk with my ID and insurance card but she flatly told me "you have to complete all the forms online and you did not do that..." No, I did not do that because I would rather fill out the forms with old fashioned pen and ink. When I stated that she went in the back to get the Nurse Practitioner who told me I was being 'rude and obnoxious'? Huh? I am 60 years old, I have numerous advanced educational degrees and was not feeling too great. No other clients were in the lobby. I said "I did not come here to fight with you, I just want to be seen..." She didn't care. I was told to behave better or I would be ejected from their facilities! Well, I filled out the form, gave my payment to the clerk and clicked the pen on the counter. Wrong thing to do! Apparently I clicked the pen rudely. Those 2 whispered and huddled together and I was told to leave! I have been previously to this same facility with no problems. Staff and management change? I went over the the Ascension Urgent Care on Memorial Blvd and had a very pleasant experience, which greatly improved my day. Oh, by the way, they thought I was very sweet!

Booked my visit online for the Covid test yesterday evening…read more It was not busy but it took a full hour for them to finally take me to the back. One nurse took my blood pressure, about 5 minutes later about nurse came in to give me the test. She was very nice, asked a few questions.. swabbed the inside of my nose and checked the back of my throat. She said results should come back about 48 hours. I know it was already about 7:30pm when I finished. Their office closes at 8pm. The lady at the front desk did not give an invoice when I left. I give this location 3 stars for overall experience. It was a very clean lobby area but it did not feel welcoming.

I paid my bill with a credit card the day of service 6 months ago. I have continued to be billed…read morefor the same bill. I have sent in proof of payment, but now they have turned me into collections. I can't get anyone on the phone locally. I don't know what else to do.

I think the people here are great! My one major issue is…read morethat you can never get ahold of a human being when you call the phone number listed. Good luck trying to call them back when they leave you a voicemail regarding a recent blood test you had done. You'll make 4-5 calls and get nowhere. Ascension can do better- this is awful you can't even reach the front desk here

I love the MMC clinics. Murfreesboro has many small…read morelocations around town that can support a quick check up and 2 larger facilities for other issues requiring all your records. This is a quick run for sports physical and the normal everyday needs like my cold or migraines. Because they have so many facilities around town I can get a quick visit last minute. They're also open on the weekends in some locations and stay open late. Love making it easy and convenient!

Amy booth was extremely rude during my visit basically getting personal regarding insurance. did…read morenot like that I asked her how long she had been there or what her name was. Took offense and eye rolling involved during visit. Do not recommend at all.

The check in process should have portable laptops for people who can't fill in the registration…read moreinformation from their phone. Next time I'll check the reviews before coming back here.

Keep on driving. At 1:10p - made appointment for 2:10p. Text said "Your estimated time is within 15…read moremin of 2:10". Arrived at 2:05p and checked in. Finally got to a room at 2:51p. "They will see you shortly!" 3:55p: tech enters the room to get vitals. 4:20p: nurse practitioner enters 4:24p: nurse practitioner exists. (Checks ears: "he has an ear infection" then says "oh maybe I should check his throat too. Well it won't matter since he'll be on antibiotics. Which one do you prefer?") eyebrow raise. Zero communication regarding the wait times. Zero apologies. Wait time of 2 hours and 15 min (with an appointment) for a 4 min visit where I directed the care and chose the treatment plan. How long was the walk-in wait time you ask? 2 hours. Please go anywhere but here unless you want to pay the moment you arrive so you're essentially trapped from going anywhere else.

I had a medical issue that couldn't wait for my doctor office to open on Monday so went here Sunday…read moremorning. The staff was very friendly and helpful. The wait wasn't too bad considering how busy they were. My only issue was I got their name off the Care Credit website as a provider who accepts this payment only to find when I got there that they don't accept it anymore. Not sure if it's their fault for not notifying Care Credit to remove them or if they did notify and Care Credit just hadn't removed them yet. Overall a good experience and if I need urgent care again I would probably use them again even though they aren't the closest to me. Would possibly even consider going to them for primary care if they provided it.

Terrible place, made an appt, waited for over an hour, no communication so I go out & ask, Dr is…read moredoing a procedure & that will take a lot more time so I'd be waiting even longer. Not a we're sorry we are running behind, are you able to wait, nothing. Communication keeps customers. Find another place.

Not a bad experience at all. Called first to see if they required appointments and received all the…read moreimportant information on the recording. I waited to speak with someone (Derrick) to ensure we could still come in as it was 1 hour before closing. Derrick was super nice and professional even when we arrived. The location is new so it still has a pristine appearance. We were the only patients there so able to get in and out in about 30-35 minutes. Certainly will consider going here again if needed as it is convenient to home and open after pediatric clinic closes.

Made an appointment at the Franklin RD location after having flu-like symptoms on 6.21.26. After…read morebeing called back someone asked me a few questions and took my blood pressure. About 10 to 15 minutes later, I believe the doctor came in. I explained to her again about the flu-like symptoms and other issues. She was very short with her answers and wasn't paying attention to my descriptions of the symptoms. She interrupted me and took a quick look in my ears and throat and said there was nothing wrong with me. I then requested antibiotics or something for the symptoms, but she declined and told me I was good to go. The symptoms persisted and I made an appointment with a PCP. After his examination, I was properly diagnosed and prescribed medications for a respiratory infection and sinusitis. I called the Urgent care location and requested not to be charged for the lack of service, but I was told someone would call me back from the billing office within 48 hrs. No one called me back and I received a bill two months later in the mail. I called the location again and was given another number to call for the billing office. This is a prime example of how healthcare funds are being misappropriated. Charged $160.00 (Office Visit, New Patient. Level 3)....

I got this appointment on Zocdoc. Got there, then they accidentally canceled my appointment as I'm…read morechecking in and they have to redo everything. After they add my appointment back in, they let me know that they do not take my insurance into not trust Zocdoc, a website. I've been using my entire life to book doctors appointment since this is the first time there's an issue. Beware of this little place the receptionist is not professional

This is your friendly and professional neighborhood clinic in Murfreesboro, TN. My provider at the…read moreGet Well clinic is very friendly and caring, and they get you in and out quickly.

I hate to give bad reviews, but If I could give zero stars, I would. I'm currently on 77 minutes…read morewait time ( and counting) for an appointment for an RX refill not even with the doctor just an MP. Get it together Barfield seriously WTF who is running this place??? inefficiency overload. #lastvisithere #barfieldclinic

Everyone at Barfield Clinic is great from.frontbdesk to techs to docors. The Practitioners are all…read more very skilled and caring. Never have had to wait very long to see someone. Jack Hydrick is just great, He is my favorite although you cannot go wrong with any of them up there. My husband and I both feel he goes above and beyond what he has to do in order to get to the heart of the matter and he is so kind. Kurt Knoll is awesome also and very skilled and caring. I have never seen Ms Venable but i would not hesitate to see her as I'm sure she would not be there, if she was not also great! If you feel bad or need help, Start Here! They will help you. They Truly Care!

Great for quick drug screening, crappy if you need a DOT physical. This place looks for any excuse…read moreto tell you that you need a sleep apnea test so they charge you for the test, so they can say you have it and get you on a subscription for the machine.

In for a physical/ drug test, for a job. As soon as I came through the door I was met with a smile…read moreand a may I help you. The nurse was great and so was the PA who gave me my physical. Faster than I expected. Kudos