Does anyone know what happened to this place I think the girls name was Nicole my sister had her…read moredogs groomed there & can't find anyone who ever comes close to the work she did on them please forward any info to johnm02118@gmail.com Thank you

My dog Remi has been going to daycare here for 2.5 years and she loves it. I'm only able to bring…read moreher once a week but when that day comes and I ask if she wants to go to daycare she perks up, starts spinning in circles and can't wait to get out the door. When I pick her up and bring her home she's exhausted, she gets on the couch and doesn't move for the rest of the night. Even the next morning it's hard getting her out of bed. The ladies that work here are great too. They're accommodating and very friendly. My dog doesn't need grooming but if she did I'd totally trust these guys! Niki (the owner) does a great job grooming from what I've seen. These ladies work hard too, they're there when I drop off and still there when I pick up after working a full 8 hour day and getting a quick workout in. And their prices are good

As far as grooming goes, they do a very professional job. But as I read through other reviews, they…read moreare very pricey and buyer beware I was quoted $150-$180 for each of my Newfoundland's. It ended up being almost $500 and I got the same treatment with the manager. I explained beforehand that they had several mats due to my Won dog being disabled, and it is extremely hard to move him around and he needs to rest a lot. My other Newfoundland again was groomed beautifully. She did not need as much attention, but I was charged the same amount 250 for each dog. Yeah, that's outrageous. Finally, they have so many dogs that they're grooming. It takes them longer because they do not have enough staff. I was disappointed with the outrageous charge of the cost.

If you can get by the WOMAN on the Phone,Your in...!! She will try your Patients !! This Place…read moreis a MESS !! Emily has Lost the Fight. The Groomers CUT the way they want, I gave up and Never went back !!! They want CASH...CASH....CASH !!

If I could give this place 0 stars, I would. The staff was not accommodating and were very…read moreunreasonable. My puppy was "banned" from here because apparently he pees and poops too much...mind you, it called House of Dogs, so you would think they'd understand that dogs urinate and have bowel movements frequently, especially as a 6 month old puppy. Interesting enough, we now go elsewhere for his grooming and boarding and have had a very pleasant experience with 0 complaints so clearly the dog is not urinating an abnormally large amount, rather they just are not capable of handling it. So for that and the fact that they no longer want to care for our puppy the 1 Star will have to do.

My one year old standard poodle has only been groomed twice professionally. So when we brought her…read morehere for the first time she was very anxious as was I about leaving her there. At a glance the waiting room is a dump so I can only imagine what the back room looks like. After three and a half hours we picked her up only to find in my opinion the worst hair cut she has ever had yet. Even in comparison to the ones I gave her myself. She had matte's in her ears and razor burn everywhere tuff of hair here and there bald spots and smelled like flower scented carpet cleaner. I could go on and on she said she gave her a hard time and may have sores on her neck do to pulling. If after 25 years of cutting dogs hair and you have never dealt with a hard to handle dog well then I guess your to sheltered or maybe it's just time to just retire. After we got her home she was so unsettled could not stop moving. After convincing her to let me brush her ear out and a few treats and lots of hugs and a long walk did she finally relax. So if you don't mind your dog being abused a little and ruffed up only to receive a trashy haircut , and pay way too much for this haircut be my Guest. But as for me and my dog that is the first and last time for us.

Our boy loves Dog's Retreat! Charlie had been a day-camper and boarder for nearly three years now…read moreand Teresa and the rest of the DR staff are fabulous with him. In the early stages, they worked with him to get to know his quirks well so that he would feel comfortable in a new environment. He now literally jumps out of the car when we arrive to drop off. Teresa is super accommodating with our travel schedule, and works to be flexible when our days/times have changed for drop off or pick-up. We appreciate it so much. This crew is fantastic and we are so thankful for the kindness and love that they give to our Charlie!

AMAZING family owned establishment. My dog has health issues and I wouldn't leave her anywhere…read moreelse. They treat her like she is their own. Highly recommend

Brittany is a life saver for our nervous boy who isn't a fan of going to a groomer with a bunch of…read moreother dogs around. She pulled up to our house right on time, was knowledgeable, and was great with our Rudy. He got The Works and came out of her van smelling like bubble gum! He is now on her regular schedule for nail trims and the occasional bath, and we couldn't be happier!

Called several times. They don't answer the phone. Don't bother wasting your time callingread more

Tina did such an amazing job with my two pups! They came home looking and smelling great, and the…read morebandanas she gave them were such a cute touch. We even got adorable pictures of them after they were finished, and they each came home with little goodie bags too! Thank you so much for taking such great care of my boys! They will definitely be back!

brought my dog to Tina a few times to which I thought was OK grooming. price point was good I…read moredidn't like that she used the same loofah to wash the dog each time I was there so I'm not sure if she cleans the tools that she uses because there's always hair around from other dogs. Also forgetting to use the dental brush to brush his teeth, even though I paid for it? I was polite and did not say anything. I overlooked it because she seemed nice. I started noticing I could not get an appointment. My calls would get rejected text messages would say: read: but never no response. I called her off of my husband's phone she answered right away and I said maybe it's my phone. Are you not getting my text messages? to which she lied and said oh no I didn't. I found that weird, but I gave it the benefit of the doubt and said that's OK. I would like to have my dog groomed. I have a golden doodle puppy. He is not feisty nor aggressive. Never had any complaint from her for a few times I brought him in, but for some reason, she is not letting me know why she is ignoring my calls and not responding to my text messages. I referred my friend to her and she accepted her appointment right away within minutes. something is very wrong and weird here, she also told me she had to do multiple surgeries and she will be out of work for months. to which I said I hope you are well and you recover just let me know when you are up and running. so I figured she was going through her own situation, but now I'm thinking was she making up lies? just to not take the appointment ? that is very unprofessional and disrespectful. If you dont want to groom my dog anymore for some odd reason that would've been OK. just let me know what was wrong or give me a reason as to why do you not want to take my dog for grooming? I paid exactly what Tina would request plus tip. everytime is that how you treat your so-called clients? she works out of her basement in her home. Again, I don't know what went wrong but that's not how you treat people. I have attached two pictures with text messages which clearly shows she reads my messages as soon as I send it, but it's just not interested to respond. We never did anything wrong to Tina or her business so I'm not sure what happened here but I am very disappointed.

Amazing pet grooming. Watson has been here A few times and…read morehe always looks terrific afterwards. The groomers take time and patience to make your Pup look dog show ready !

I've been taking my cocker spaniel here since she was puppy. The staff at Animal House treat the…read moredogs that come here like family and Molly, a very anxious and timid dog, runs right in to greet the staff every time she gets groomed (she doesn't even care when I leave)! I get compliments on her grooming and coat all the time. Thank you for taking such good care of my favorite girl!!!

Very kind people, but they will NEVER cut my doodle again. They did not follow any instructions I…read moregave them and his cut is completely uneven even around his anal area they buzzed him on one side with it not being uniform to the other. The groomer did not even greet me when I came or when I arrived to pick him up. I'm very disappointed honestly.

I've taken my dogs there for years. I have 4 dogs and every year I look forward to my babies…read morechristmas pictures. This year no pictures. Business changed ownership. The new owner is very rude. I will not be back

We came here for a dog tag for our basset hound and I found the process a bit annoying. They have…read morelots of tags showing on display to purchase (which are then laser engraved) but the ones we picked were out of stock. The friendly staff then kept recommending multiple different ones over and over which we didn't want. We settled on one and I took it to the engraving station, but was told I had to pay for it first (fair). Then, you take it and scan the receipt into the computer and finally you can design your tag. It all is reasonable, but I wish it had been a bit more intuitive. That being said, the store has lots of fun things for pets including a dog biscuit buffet. Are they the best quality treats? Probably not, though from past experience I know that the cookies are actually diabetic cookies which can also be eaten by humans (don't ask!). The staff were friendly, perhaps too friendly, but I would rather have that than be ignored. We also liked looking at the birds and hamsters and other animals for sale.

Was going to buy fish and fish food. Employees were chatting, I looked at bettas for 10 mins…read morewithout being greeted or even acknowledged.

I had the most wonderful experience leaving my two fur babies at Club Cozy Canine. I have never…read moreboarded my dogs due to one being a bit sensitive in new environments but this weekend couldn't have gone any better. I was sent updates daily about the dogs along with a ton of pictures and videos. I was able to enjoy my vacation knowing they were in caring, loving hands! Couldnt recommend this place more! Will definitely be sending them here if I need them cared for white in Saugerties again! Thank you, Denise!!!!!

Our first time boarding our new pup, and our first time boarding any dog with Cozy Canine - but I…read morecan assure you, it won't be the last. I was weepy, because my toddler and puppy were being separated for the first time - Denise reassured us, and said text anytime! We got pictures and updates our whole trip, and when our pick up time had to be moved because we got stuck in traffic, it wasn't a big deal. The little boarding report card was adorable, and because our pup has nervous/excitement pees, Denise referred us to a trainer/dog psychologist that might be able to help. Our other dogs, boarded other places, have come home with cuts, ticks, smelling bad, or almost all the food we sent - this is the first time we haven't had anything to remedy once we got home. I appreciate Club Cozy Canine being a local gem!