Does anyone know what happened to this place I think the girls name was Nicole my sister had her…read moredogs groomed there & can't find anyone who ever comes close to the work she did on them please forward any info to johnm02118@gmail.com Thank you

My dog Remi has been going to daycare here for 2.5 years and she loves it. I'm only able to bring…read moreher once a week but when that day comes and I ask if she wants to go to daycare she perks up, starts spinning in circles and can't wait to get out the door. When I pick her up and bring her home she's exhausted, she gets on the couch and doesn't move for the rest of the night. Even the next morning it's hard getting her out of bed. The ladies that work here are great too. They're accommodating and very friendly. My dog doesn't need grooming but if she did I'd totally trust these guys! Niki (the owner) does a great job grooming from what I've seen. These ladies work hard too, they're there when I drop off and still there when I pick up after working a full 8 hour day and getting a quick workout in. And their prices are good

As far as grooming goes, they do a very professional job. But as I read through other reviews, they…read moreare very pricey and buyer beware I was quoted $150-$180 for each of my Newfoundland's. It ended up being almost $500 and I got the same treatment with the manager. I explained beforehand that they had several mats due to my Won dog being disabled, and it is extremely hard to move him around and he needs to rest a lot. My other Newfoundland again was groomed beautifully. She did not need as much attention, but I was charged the same amount 250 for each dog. Yeah, that's outrageous. Finally, they have so many dogs that they're grooming. It takes them longer because they do not have enough staff. I was disappointed with the outrageous charge of the cost.

If you can get by the WOMAN on the Phone,Your in...!! She will try your Patients !! This Place…read moreis a MESS !! Emily has Lost the Fight. The Groomers CUT the way they want, I gave up and Never went back !!! They want CASH...CASH....CASH !!

If I could give this place 0 stars, I would. The staff was not accommodating and were very…read moreunreasonable. My puppy was "banned" from here because apparently he pees and poops too much...mind you, it called House of Dogs, so you would think they'd understand that dogs urinate and have bowel movements frequently, especially as a 6 month old puppy. Interesting enough, we now go elsewhere for his grooming and boarding and have had a very pleasant experience with 0 complaints so clearly the dog is not urinating an abnormally large amount, rather they just are not capable of handling it. So for that and the fact that they no longer want to care for our puppy the 1 Star will have to do.

My one year old standard poodle has only been groomed twice professionally. So when we brought her…read morehere for the first time she was very anxious as was I about leaving her there. At a glance the waiting room is a dump so I can only imagine what the back room looks like. After three and a half hours we picked her up only to find in my opinion the worst hair cut she has ever had yet. Even in comparison to the ones I gave her myself. She had matte's in her ears and razor burn everywhere tuff of hair here and there bald spots and smelled like flower scented carpet cleaner. I could go on and on she said she gave her a hard time and may have sores on her neck do to pulling. If after 25 years of cutting dogs hair and you have never dealt with a hard to handle dog well then I guess your to sheltered or maybe it's just time to just retire. After we got her home she was so unsettled could not stop moving. After convincing her to let me brush her ear out and a few treats and lots of hugs and a long walk did she finally relax. So if you don't mind your dog being abused a little and ruffed up only to receive a trashy haircut , and pay way too much for this haircut be my Guest. But as for me and my dog that is the first and last time for us.

The best boarding/daycare facility in the Capital Region! My dog is a Belgian Malinois mix named…read moreTroy, and he's a suspicious, wild puppy whose still learning to trust people and adhere to training. However, the team at Dog's Retreat had no problem earning his trust, and created a safe/fun environment that helped build Troy's confidence and burn his energy. Not only could I relax when Troy was at Dog's retreat, their prices are beyond reasonable and the staff is super friendly. They even stayed open late so I could pick Troy up after my flight was delayed beyond their closing time. It's an amazing business and you can tell that they care. I really appreciate everything they did for Troy/me and encourage anyone who loves their pet and needs boarding/daycare to use Dog's Retreat!

Our boy loves Dog's Retreat! Charlie had been a day-camper and boarder for nearly three years now…read moreand Teresa and the rest of the DR staff are fabulous with him. In the early stages, they worked with him to get to know his quirks well so that he would feel comfortable in a new environment. He now literally jumps out of the car when we arrive to drop off. Teresa is super accommodating with our travel schedule, and works to be flexible when our days/times have changed for drop off or pick-up. We appreciate it so much. This crew is fantastic and we are so thankful for the kindness and love that they give to our Charlie!

Brittany is a life saver for our nervous boy who isn't a fan of going to a groomer with a bunch of…read moreother dogs around. She pulled up to our house right on time, was knowledgeable, and was great with our Rudy. He got The Works and came out of her van smelling like bubble gum! He is now on her regular schedule for nail trims and the occasional bath, and we couldn't be happier!

Called several times. They don't answer the phone. Don't bother wasting your time callingread more

Tina did such an amazing job with my two pups! They came home looking and smelling great, and the…read morebandanas she gave them were such a cute touch. We even got adorable pictures of them after they were finished, and they each came home with little goodie bags too! Thank you so much for taking such great care of my boys! They will definitely be back!

My experience for the last few years grooming my Dog Sophia was postiive. Then I got another Dog,…read moreand the groomer said she would do both. Well that did NOT work out as my Yorkie the second dog is feisty. She did groom her once, and I assumed she would do it again, so when I called to make an appointment. I didn't get a call back. So I called again and said I don't know if you are ill, or on vacation but would like to set up another appointment for Sophia & Stella as I will be moving and want to get one more groom in before I move. No response again. Now my groomer ALWAYS got back to me. So, I called again and said, I assume you do not want groom Stella the Yorkie, but will you do one last groom for Sophia and you always said she was such a good dog. Again, no response. My last call to Wiggle Butts was that I thought how she handled this situation was not right. She could have called me back and stated she is too feisty but she didn't. That is NOT how a business handled PROBLEMS. I was not mad at she always did good with Sophia. I paid her prices and tipped properly. So my advice if you have a dog that is not feisty this is a good place to go, but if you have one that is, ignore this business with the plague as they do not RESPOND to your calls.

Amazing pet grooming. Watson has been here A few times and…read morehe always looks terrific afterwards. The groomers take time and patience to make your Pup look dog show ready !

I've been taking my cocker spaniel here since she was puppy. The staff at Animal House treat the…read moredogs that come here like family and Molly, a very anxious and timid dog, runs right in to greet the staff every time she gets groomed (she doesn't even care when I leave)! I get compliments on her grooming and coat all the time. Thank you for taking such good care of my favorite girl!!!

This is one of the best run, caring and compassionate businesses in the Capital District. Pet Spas…read morewas the only place that I would take my dog to for services. I took my maltese here for boarding and grooming for almost 16 years (my dog just passed). In this time the cost for a grooming only went up three dollars and some change! I was always happy with his cut and reasonable time it took for him to be groomed. Amy used to groom him, she was the best. My dog always came out with a big smile on his face. The staff are ALL beyond kind and considerate towards my dog and I. I boarded him at least once or twice a year (for 10 days) in the suites with the webcams. You must book early for these on holidays. I loved checking in on him and watching him play in the doggie day care (while I missed him on vacation). The staff are attentive to any medications and/or dietary needs, and will call you if there are any major problems while boarded. This business is so great that there is a strong following of people who keep it really busy, so plan ahead for a grooming and boarding. It will be worth it. I totally recommend Pet Spas and Suites. They are so personable and caring. This isn't run like a corporate pet store where you never see the same people again the next time you come in, the crates are half the size at the corporate chain pet store. I went once and they were rude. I had a friend whom the corp. chain didn't take notes on her dog who had a hip problem (nor did they listen to the owners) and the dog ended up getting hurt- requiring surgery- costing thousands of dollars and pain and suffering to her dog. That would never happen at Pet Spa. It will be sometime before I get another pup but I know where I'll be taking him/her when I do. I will miss the Pet Spa & Suites family until then. Thank you for all the love you gave my dog Caesar and the beautiful things you did to honor his life after he passed. They meant the world to me.

Very kind people, but they will NEVER cut my doodle again. They did not follow any instructions I…read moregave them and his cut is completely uneven even around his anal area they buzzed him on one side with it not being uniform to the other. The groomer did not even greet me when I came or when I arrived to pick him up. I'm very disappointed honestly.

We came here for a dog tag for our basset hound and I found the process a bit annoying. They have…read morelots of tags showing on display to purchase (which are then laser engraved) but the ones we picked were out of stock. The friendly staff then kept recommending multiple different ones over and over which we didn't want. We settled on one and I took it to the engraving station, but was told I had to pay for it first (fair). Then, you take it and scan the receipt into the computer and finally you can design your tag. It all is reasonable, but I wish it had been a bit more intuitive. That being said, the store has lots of fun things for pets including a dog biscuit buffet. Are they the best quality treats? Probably not, though from past experience I know that the cookies are actually diabetic cookies which can also be eaten by humans (don't ask!). The staff were friendly, perhaps too friendly, but I would rather have that than be ignored. We also liked looking at the birds and hamsters and other animals for sale.

Was going to buy fish and fish food. Employees were chatting, I looked at bettas for 10 mins…read morewithout being greeted or even acknowledged.

My dog stayed here from 4/15-4/21/26. When I picked him up he was very dirty with urine and dried…read morefeces on his feet and legs. He also had raw spots on his elbows and knees. Brook, the manager, told me he had given her no problems other than when she went to wipe his paws before bringing him out to me. She offered me a rag and when I asked what it was for she replied it was for his "piss paws". I was shocked. Why was he standing/laying in his own urine/feces? Was he expected to eat in that same space? He also hadn't eaten the food I provided (his normal diet) so Brook took it upon herself to feed him "canned food" I don't know what kind. Again, I never received a phone call to authorize this. Brook knew he had skin allergies (he was there with both his anxiety and allergy meds-neither of which were dispensed to him) and random food can cause this to flare up. After getting him home and thoroughly brushed, bathed and fed, I contacted the facility and questioned his poor condition and was (for the first time) told my dog was uncooperative and attempted to bite... again, I was never told this until that point. If I had known there was an issue, I would have gladly okayed using a muzzle as needed. I am upset and concerned and will NEVER let my dog come back to this facility. He has boarded at other places and never has he ever come home in such a horrible state. On the contrary, he always comes home in pristine condition. I never write reviews but feel this is necessary and people should be aware. I'm sad because I like to support local businesses but this is one I cannot get behind.

I recently used Creekside and absolutely love it! There are new owners of Creekside, and the…read morehusband, wife and daughter are all involved with operating it. They are so accommodating and helpful. I was running late to pick up my pet and there was no problem at all. Most places will just close down and tell you sorry, but the gentleman said that it was not a problem and that things happen. The atmosphere was very relaxed and felt very relaxed. I will definitely be back.