Nice place! We stayed at the villas. Beautiful three bedroom. And we ok family pics at the lodge. Restaurant and buffet was yummy too! read more

The Lodge and Spa at Callaway Gardens - Entrance to lodge - Hotels Near Me - Pine Mountain, Georgia

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A very nice place to stay near Pine Mountain. I have visited Callaway Gardens many times over the years. My last visit was a long time ago and a lot has changed. On a previous visit we stayed at one of the cabins that was on property and had so much fun we researched what was available now. To our surprise, there is now a lodge and spa on property near the cabins that we previously visited. It is a beautiful large 4-story structure with a large foyer, wood beams, large windows and a lake view out the back of the hotel. There is a two-sided fireplace as you enter with a cafe on one side and check-in on the other. Check-in was easy and pleasant. The staff was friendly. Most rooms are to the right as you enter. One of the 2 elevators was broken on our visit. Our room was very nice with a balcony overlooking the lake, a small kitchenette area with a small refrigerator and a microwave. The Lodge is convenient for getting to the park due to its location. The price was definitely more than other hotels in the local area but I think it is worth it for location in/near the gardens. read more

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I visited for weekend with my sorority. I found the lodge to be beautifully landscaped and my cabin comfortable and clean. We have a nice deck to BBQ and enjoy the zen. My cabin was very nice, remodeled and spacious. Our conference area also was clean and updated. The bathrooms were clean as well. The expansive resort has a variety of things: gardens, lake sports, naturalist exhibits, spa and golf course on a substantial property of forests, lakes and meadows, meticulously kept. Accommodations include a conference area, and the comfortable, modern lodge house. The staff are super friendly. One particular gentleman helped me to find the lodge house when I arrived and followed up with me to make sure I was settled with my group. Food is available from a half dozen restaurants and cafes. We enjoyed breakfast during the time I was here. I enjoyed a made to order omelet and fresh coffee. My food was fresh and well-prepared from a typical southern menu; vegetarian options are limited. read more

I love staying at the Lodge. I have been here multiple times for business and also for a getaway weekend. I enjoy my experience every time. The staff is so friendly and the grounds are simply gorgeous any time of the year. The rooms are spacious and the bathrooms are huge! read more

Beautiful mother-daughter spa morning. The rooms/facilities were lovely, lunch was delicious. Virginia, our attendant, was the sweetest!

Relaxing ambiance, nice amenities, clean and very friendly staff. Robes and slippers provided. Offers mimosa's (for a fee), along with complimentary tea, water and snacks. Jay was awesome in greeting us and getting us checking in. Nice therapist and all staff were great! read more

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I was deeply disappointed with my recent stay at Callaway Gardens Spa and Resort from February 14-16, 2025. As a resort that prides itself on providing high-quality service, my experience fell far short of what I expected and what your brand promises. It all started even before I arrived. On my way down I called to inquire about your restaurant since I would be arriving around 7:30. I was told the restaurant would be open until 10:00 pm, but it was completely sold out and that there would be no room service on Friday night. I was forced to stop to eat, and as you know, the only places available are fast food, greasy spoons. I had to find dinner at one of those locations, which was an unnecessary inconvenience. When I arrived at the resort at 8:30 PM, I noticed the restaurant was half empty. Upon asking the hostess, she informed me that there was plenty of room and expressed confusion as to why I was told I couldn't be seated once I arrived. That same night, I requested extra hangers and a pair of slippers. Despite multiple calls, these items never arrived. This pattern continued into the second day when I ordered room service breakfast. Not only was it late, but it also arrived cold in cardboard boxes with plastic utensils--hardly what one expects from a $70 breakfast. I was not able to eat it. If I had been told that room service at this resort came in cardboard boxes with plastic utensils, I would have never ordered it. Unfortunately, due to scheduled spa treatments, I did not have time to lodge a formal complaint at that moment. After returning from a wonderful three-hour spa experience, my attempt to rest was disrupted by constant hammering from the floor above, leading to a severe headache that nearly ruined the spa treatments. When I called for the manager, I was informed that no manager was on-site. Thirty minutes later, the Guest Services called to apologize, acknowledging the construction work. However, the hammering continued for another two hours, making it impossible to relax. She also informed me that hangers were on their way--far too late by then--and that the lodge did not have slippers. It is baffling that four previous staff members were unaware of this. As a spa resort, the absence of slippers with robes is perplexing. The valet service was equally frustrating. One valet could not find the parking brake, and another struggled to exit the vehicle due to unfamiliarity with the door handle. To make matters worse, a power outage occurred around 2 a.m. on Sunday due to a storm. There was no communication from the staff about the outage, safety instructions, or alternative breakfast options. My calls to the front desk went unanswered, leaving me feeling unsafe and uninformed. Finally, before I left, I asked for a Manager's name and email address to send this letter. (With the blackout I felt it was not the appropriate time to discuss these matters.) I was told that it would be the manager who called me who I needed to touch base with, but the front desk did not have her email address or telephone number. Really??? I was told that first thing on Monday I would get a call or an email with your email address so I could contact her - It never came. I had to spend a lot of time looking for her email address. A resort charging $500 per night should provide impeccable service. My experience was far from that, and I am deeply disappointed. I urge you to address these issues to prevent future guests from facing similar inconveniences. The incorrect information about dining availability, unfulfilled requests for basic amenities, subpar room service presentation, disruptive construction noise during spa recovery time, valet service issues, and lack of communication during the power outage all significantly impacted our experience. Maybe they should remove the word 'Resort' from its name. read more

We had been to a local spa a few times for a massage so I thought I knew what to expect but the Spa at Callaway blew me away. We were treated like we were VIP the entire time. We were given a tour, robes, the best massage I've ever gotten, the salt room, the steam room, the sauna and the shower. The customer service here really is top notch. We were frequently asked if we needed a blanket or a drink. They also really thought of everything. You have access to water with cucumber or tea. You can order alcoholic beverages if you choose to. You also have access to nuts and dried fruit. Once you finish, you have access to a full shower. Inside the shower is body wash, shampoo, conditioner and lotion. Outside of the shower is spray deodorant, hair care products, feminine products, hair ties, disposable brushes and a blower dryer/hair straighter. In the bathroom there is a full facial set up so you can do your own facial while you wait for your massage or after your massage. I felt like Everton head really well though out. Anytime I thought of anything missing, I quickly found that they did in fact have it. From beginning to end, this was a top notch experience and we will definitely be back. We hope to book a hotel room next time so we have more time. If you get the chance to eat at Cason's tap room right outside the spa, I highly recommend it. read more

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Calloway has over 2,000 acres of fun, with activities like hiking, bike trails and golf on the premises. Robin Lake, one of largest man-made white sand beaches is a great way to get beach cives without having to go too far away. At the end the year they have Christmas at Callaway, which includes the Fantasy In Lights. They usually have various events going on over the summer also. read more

Ms. Rhonda at the Lodge & Spa Resort is AMAZING!....I really appreciate her business and how kind she was to me. I would return without a doubt to relax around good energy! Thank you again Ms. Rhonda read more

The room was clean and comfortable, but it was very expensive: $425 for one night two guests with breakfast. Lots to do and the light show was pretty amazing. We had lunch at the discovery center which was quite good, but we ordered room service after the light show: $92. for an order of fish and fries, an order of fries and two cocktails. I found this absolutely outrageous! We waited almost an hour for our food, and it was all cold! And we waited another 15 minutes for our cocktails.The order was wrong, we ordered a glass of Rose and instead got a gin and tonic! Plus it was delivered in paper boxes, plastic silverware. For the price I expected better service and at least real plates and forks! If we go back we will just pack some cold cuts and make sandwiches! $547 for an overnight trip is pretty ridiculous! read more

This was my third time visiting Callaway Gardens, but the first time staying at the Lodge and Spa. The other two times didn't hold good memories for me due to various reasons, but I sure enjoyed my stay this time! We stayed here for the Memorial Day weekend, arriving on Friday and leaving on Sunday. My husband and his friend played golf Sat and Sun mornings. My friend and I had massages in the Spa and watched a little of the Masters water-skiing and wake-boarding competition, which is held here for many years. Prior to arrival, the weather forecast for the area was not very good. 90% rain was in the forecast for each day, so maybe the crowd level was not at the normal high. We rather liked it this way, because there were enough people to watch, and do things with, but not so crowded that you'd have to wait to get anywhere or do anything. The young lady processing our check in started off being really rude and short with us. I didn't want to be rude back, but thought that the people in Pine Mountain GA were not the friendliest, after experiencing a less than friendly service at a place we ate at before checking in. Then she must have heard herself and changed her attitude and became courteous, to us and our friends, and the people behind us. Our rooms were on the fourth, and highest, floor, each with a nice balcony with two chairs and a small table, overlooking the pool and lake areas. Loved the morning sunshine and watching people walk to the pool and lake areas for the waterskiing/wakeboarding activities. The expansive green areas, walking paths, moss fountain, and in the distance, trees and mountains, all provided a very relaxing and peaceful view. Be warned that the hallways are freezing! You are walking past a blast of freezing air at every corner! Rooms were very nice, plenty of pillows and nice linens. The bathrooms were nice with big showers and deep tubs. The bathtub doesn't have any soap nearby, as this place uses the built in dispensers for shower gel, shampoo, and conditioner. There's one small facial soap for use by the sink, a small bottle of body lotion, and travel size cotton balls and q-tips. The hair dryer is in a bag and hanging in the closet, not built in to the wall in the bathroom. The locally sourced bottled water, Callaway Springs, is provided (free) daily. Spa was very nice and very reasonable. Nice facilities, amenities, and the Signature Massage was excellent! My problem areas were addressed and I felt a lot better after. I didn't try the pool or hot tub, although they look very nice. We didn't have a lot of time to try many things, like the beach, riding bikes, walking the trails. But it was ok because we'd been there before when we did all those things. This trip was about relaxation! Saturday evening, we enjoyed a live concert (The Regulars) and then a fireworks display. It was a very nice evening, with nice weather, a bit breezy making we wish again, that I'd brought along a sweater. Be aware that off-season, many attractions and restaurants are closed or have very limited hours. This was what happened the second time I visited Callaway Gardens - all eating places were closed, and we biked from place to place looking for water and food (eventually resorting to vending machine crackers). I'd like to bring the rest of my family here, maybe look into staying in the cottages. But, the Lodge was great, so I'd like to stay here again, but bringing snacks next time (see my review about the Piedmont Grille). read more

For an expensive room overlooking the lake, I was rather surprised that the carpeting was stained badly. I also could not find one pillow that wasn't lumpy. The amenities in the bathroom are almost non existent. No hand soap! Just a small tube: sample size of body wash and a small body lotion. The shower did have all the soaps needed but no exhaust fan. read more

The Lodge and Spa at Callaway Gardens - Small body wash. - Hotels Near Me - Pine Mountain, Georgia

On arrival, the staff could not be more helpful or welcoming. The only regret I have is not getting there earlier to explore the grounds more. We stayed overnight to celebrate my birthday and enjoyed the grounds, the views and the spa. The butterfly conservatory is amazing! I had a deep tissue massage, good pressure, I liked the set up and enjoyed the eucalyptus steam afterwards. The shower area is well equipped for all your needs for after treatments and the area is kept spotless. Drawbacks: the prime rib Saturday buffet had one starch, an over dried pasta option. This has no bearing on the prime rib which was delicious ! Also, we couldn't enjoy the pool because we do not smoke and the pool area and jacuzzi area was overrun with smokers. I will definitely be back! This time early enough to rent a golf cart and go exploring! read more

Just a quick hour and a half drive from Atlanta The Lodge and Spa at Callaway is a nice relaxing getaway perfect for families, couples, or a solo trip just to recharge. The lodge is complete with restaurants (one featuring live music), a spa, pool, beautiful garden area, and man made beach within walking distance. You can tour the massive grounds by golf cart or bike, which are available for rent, or simply use your vehicle to get around. The guest rooms are pretty nice at first glance but we noticed a couple of issues soon after walking in. There were a few large stains on the carpet which were pretty hard to miss and made us glad that we brought slippers to walk around in. We had two queen size beds both with plenty of pillows and white linens. I did notice that one of the beds was a lot more comfortable than the other. The mattress seemed a bit worn out and sunk in way too much which made for an uncomfortable nights rest. There were also a couple of pillows that were completely flat with no support whatsoever. On a positive note, the bathroom has a separate walk in shower and large soaking tub. The sink had plenty of counter space with a large shelf underneath useful for storage. The rooms are also equipped with a mini fridge, charging outlets on the lamps, and complimentary bottles of water. There's no microwave in the room but one located in the hallway near the ice and drink machines. Each guest room has a balcony with table and chairs perfect for a cup of morning coffee while people watching. We checked out on a Saturday and noticed the resort getting quite busy with check-ins on Friday evening so if you're looking for more of a relaxing and quiet vacation be sure to book during the weekday. read more

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First, let me say that we love to travel. We also don't mind spending money on great experiences. We generally seek out nice, resort like properties. So, I feel like my review is fair. We needed somewhere close to home for a quick anniversary weekend and chose this. I was pretty excited to stay here for the weekend and had high hopes of this being a nice resort. Just skip this place. They booked my room incorrectly, we paid for a lake view and they said we didn't. It was a quick fix, but I'd expect more from a place like this. The outside walking in is beautiful, it really has a lodge feel. But, a quick walk around the property reveals that it needs some serious repair. Rotten and molding boards in many places and the whole thing needs a good pressure washing. The view was very nice, the flowers and lake are beautiful. However, the carpet in the hallway and our room was stained. The walls by the elevator had big stains on them. The wall in the room had marks on them. The furniture in the room was old and worn. The mini fridge made a loud buzzing sound the whole time. The shining star was Cason's Tap Room, we loved the food and had a great experience there. Bottom line, they're charging resort prices and delivering a basic roadside hotel experience. We won't be back. read more

Circus at Lodge created an air of fun. Food superb. Staff was unbelievably friendly. We wanted a picture of our small group and the took us to a room to stage a memorable photo read more

The front desk/staff is friendly enough. The rooms are pretty basic. The parking lot could use some work. The Saving feature is the bathrooms, big spacious and clean. read more

In town for a Thanksgiving weekend wedding and we were told that this was the best hotel in the area. Our room was attractive, clean and had plenty of USB ports. The bathroom had a granite counter with one sink, a shower and separate garden tub - lovely stone tile. Since it's far from any other options we ate at 3 of their restaurants. We had Thanksgiving dinner at the Gardens Restaurant. This is their upper end restaurant and it was fine - adequate, food was good but uninventive and drinks were good. Service was good but again not superb. We had the breakfast buffet in The Piedmont dining room and it was fine - mass produced eggs, breakfast meats, fruit, etc. and hot coffee. Just what you would expect. Service is friendly and efficient. We had a late lunch in the Carson Taproom and the portions were big. The avocado on a sandwich was hard as rubber and the waitress didn't react one way or the other when told about it. They had a creative drink, the Irish Snowman, that the women in my group enjoyed. The spa was beautiful and appointed well with lockers, showers, steam and sauna. I enjoyed a 50-minute massage while I was there. There are walking, running and biking trails around the property. I'm sure when everything is in bloom it must be beautiful. Overall, the staff is very friendly and welcoming. There were fireplaces in many common areas of the hotel and they were decorated for the holidays. All very warm and comfortable. read more

The Lodge and Spa at Callaway Gardens - Hotels Near Me - Pine Mountain, Georgia

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We had a great time here! Positives: * if you come during the weekdays there's hardly anyone around if social distancing is important to you. *Mask are required in most areas and all staff are wearing mask or face shields * clean and they try to do as little contact as possible * the food was good *the beach is perfect for kids, you won't have to worry about strong waves coming and knocking them over *even though some attractions are closed because of covid there's still plenty to do. *friendly staff Negatives: * they keep the rooms really cold *the food is pretty pricey * many of the other restaurants were closed * the lake smell in the morning Came here for a quick getaway and was not disappointed! I can't believe this is my first time here, and I had a very nice time. Like I said everything was great, just a few hiccups here and there. Our room was ready early which was great, our deck didn't have any chairs, but a call to the front desk remedied that. I'm really glad we came during the weekday, it was fairly easy going and quite. Very easy to social distance and still enjoy the grounds. Of course they seem to have more going on during the weekend, but I'd rather have peace of mind than all the special attractions. The lodge itself has nice rooms and two eateries. For the quality of food, I felt it was a bit overpriced. I spent $50 on a meal just for myself. I will say their white chocolate walnut bread pudding, is worth it though. If you're feeding a family of 3 or more the country kitchen might be a better choice. As the name suggests it's mainly country style food. I'd come back. read more

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Stained carpets. Soap containers in the shower empty. We got a room at the end of the hallway and had no wifi connection. BUT Food is good. Management at front desk is nice and understanding. The entirety of Callaway Gardens makes this price worth it. Please, Callawag, get new floors though. read more

Been coming to this place for years. It's beautiful but they have dropped the ball on so many things. Took 24hrs + to finally get shower gel in room. They walked into our room multiple times with out knocking while a Do Not Disturb sign was hanging on the door. Food sat in the hallways for almost 24hrs before being picked up. Dirty laundry sat for just as long in the hallway. This was our post wedding getaway mom mom set up for us and she requested a few items to be in the room for us....they never showed. Were they stolen? No one can tell us. read more

Check in is 4pm. Super dirty carpet in rooms, sheets stink like they havent been washed. Shower doesnt drain. I expected a lot from these rooms since its such a nice establishment. There is no doubt they have great outdoor recreational activities. But besides that, i will not stay here ever. read more

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When I was booking the hotel I was totally weary because it only had 3.5 on yelp......well I'm so glad that I ended up staying here! It was so beautiful! Totally worth the 257$.(tax n resort fees in) for my Friday night! We had a double queen on the forth floor (top floor) with the view of the lake/fountain. The bathroom was bigger than most hotel bathrooms which I liked. I would stay here again! read more

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I am giving this place 5 stars because 95% of the experience was spot on. The facility is well kept and the staff are all doing their very best. Highlights: The lake. The grounds. The lodge. The linens. The cleanliness of all common spaces and the room. I do have a bit of helpful feedback which I'll email directly about. (Most people should contact direct If they actually wanted to generate a positive result but instead leave disjointed reviews) overall this place is a home run for a little country get away for those who love to be in the outdoors and also enjoy a touch of luxury and relaxation. And the price is right for all the family fun that is available. It's really quite close to perfect when the cost is considered. I'm used to paying $600-$1,200 per night for this kind of family fun. So a couple stains on the carpet when the room is clearly fresh and cleaned. And an empty shampoo container when I have my own toiletries... is moot. read more

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The good: the staff is the star of the show. They are so well trained. I wish I remembered the managers name, but I can't for the life of me. Ruby at the bar was so kind, funny, and sweet. The Hot Fish Sandwich really is enough to make grown men cry tears. It was so good though. The chocolate peanut butter sponge cake was awesome too. The front desk staff and the bell lady at the front were amazing and always helped us. The views and the activities that come with the stay were great. Get a golf cart, trust me. So look until they finish the upgrades with the new management coming in this place isn't perfect. But if you wanna great camping atmosphere then come on down. They know the issues and complaints and they are gonna fix them. For people who love camping then the place is fine as is, just bring a pair of shower shoes for the hard tile shower floor or use the tub. Once the same company that runs Stone Mountain runs this place it's going to turn up the juice and they are going to have new rooms and attractions. read more

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We came down a few days before Valentine's Day for our celebration. The staff were all so kind and friendly. We were registered immediately. The bar is tended by 2 great ladies. The snacks are tasty. Dinner was very nice. I had rare prime rib and so did my husband. She crab soup had a good amount of crab meat. The creme brûlée was perfect. There is room service, but the fees are high. Our package included breakfast. It is served buffet style and they also have custom omelets and waffles. The spa was fantastic. He got an excellent facial and I got the massage. Superior products. We will definitely go back soon read more

The Lodge and Spa at Callaway Gardens - The waitress took our picture. - Hotels Near Me - Pine Mountain, Georgia

We discovered the resort from a family members recommendation. We did visit in the pandemic 8/2021 so this may greatly have affected the resort and activities. The resort and gardens are beautiful and if you plan to spend your time outdoors you most definitely will enjoy the 2500 acres of land. We visited Cason's and was pleasantly surprised (see review). We however weren't impressed with the overpriced room. And we apparently weren't the only ones who weren't satisfied with their bedroom. In fact house keeping was knocking on our door at 830 am asking about our linen (we hadn't complained yet). But since he was there we mentioned the bathroom wasn't clean, which is pretty important pandemic or not ‍. The overlook of the courtyard and the lake is beautiful tho, but be ready for the sun to bake you!! Quiet family/ couples get away tho. The birds of prey show was very HOT but we learned a lot and enjoyed seeing the birds up close. They flew right into the crowd so that made for an exciting show. Very relaxing.. you can use your car to get to the gardens and get around. There are also rentals for golf carts and bikes. You can make reservations for the zip line adventure. The "beach" is man made, nice for a beach feel. read more

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Made reservations and prepaid in January for a festival in September. When we arrived, they had the reservations for some random days in January of next year. After 20 minutes of desk clerk and manager not caring - at one point they walked into the back for about 5 minutes - we were told we could have two nights at $291 per night!!!! The same amount we had already paid for TWO nights. When we said No, they didn't care and the manager just walked off. Despite reservation number saying it was manned till 10pm, there was no one answering calls. Weekend getaway: RUINED. Although Callaway is pretty, it's outrageously expensive and very clumsily managed. We have previously spent 30 min(!!!) waiting in line just to check in. This was the last time for us dumping money into these greedy uncaring hands. Visit at your own risk. read more

The worst hotel stay ever. Check in to the AC being out, no other rooms and I'm sponsoring a conference this I need to be near the conference center. We attempt to stay in the room with no AC but after the first night with no AC we needed another option. We ask the front desk if it would be possible to try a cabin with AC once one was available however the internet was horrible and this was a work trip so that was not acceptable. Never have a work conference here. read more

I finally made it to Callaway Gardens and oh what beautiful resort it is!! I recently stayed in their cabins and helped facilitate a leadership conference at their lodge conference center. During the conference I experienced some of their restaurants and took any tour of the 2500 acre property by way of an amazing race team building !! Almost every experience was 5 stars. The people working there should be benchmarked for customer service. Now, no where is perfect. So we did have some issues with getting some of our bulk packages delivered to us. Therefore, I suggest if you are having something sent be very persistent about them finding it until they do. The only other issue was the spirit 52 restaurant managed our groups food very poorly. We waited over an hour after we ordered to receive our food. Fortunately we were having great conversation and it took us a while to realize we were starving and has never received our food. The buffet in the lodge was excellent everyday and at every time of the day. Whether it was breakfast, lunch, or dinner. The service was the best ever everyday. Everyone treated you like you were their priority. The country kitchen was also great. They managed our larger group well and we all ate around the same time. The cabins were magnificent, clean and roomy. I got to see them putting up the lights for Festival of Lights. I got to see the man made beach during amazing race. I've heard the golf courses are decent. I am ready to go back both winter and summer to experiment this place with my family!! I saw family reunions, book clubs, and all sorts to groups coming to this place and having a great time. I definitely recommend this as you next vacation destination!! read more

I'm surprised this place only has three stars overall. Perhaps they've stepped up their game in the last year. I loooooved staying here. We got a king suite with a woodland view, and it was so relaxing. Suite Highlights: - Giant bathroom with walk-in shower and separate garden tub. The soaps provided are from the spa, and they're excellent. - Calming balcony looking at the woods. - Comfy bed. - Lots of TV channels. Resort Highlights: - Admission to Callaway Gardens is included every single day of your stay. This means you can come early, and get your pass before your check-in time. - Admission to certain events is included. For example, there was a 4th of July celebration at Robin Lake, and we were provided wristbands. We were told they cost $25 each if we didn't stay at the lodge. Helpful things: - If you want to take a bubble bath, bring your own soap. Their soap is attached to the wall in the shower. - Breakfast isn't complimentary, but there is a mini fridge if you want to bring your own food. read more

This is a nice play for a family vacation. I loved the serenity of the location, where it's far from big cities, but only a couple hours from Atlanta. However, the only thing I was not to fond of was the Hotel food. I would understand paying cheap for poor quality, but I did not pay cheap here. We have the thanksgiving buffet and it was not very good. The turkey was salty, the green bean casserole was made out of big green beans and the sauce was bland. There weren't many options besides that, although the sweet potato was pretty good. I did see the butterfly gardens and birds of prey show which are awesome to go with little kids. The fantasy in lights show was nice as well, I recommend taking the trolley instead of driving yourself, because you'll be wasting gas just waiting in line. read more

The Lodge and Spa at Callaway Gardens - The water fountain in the backyard - Hotels Near Me - Pine Mountain, Georgia

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I enjoyed my weekend away at Callaway Gardens. I definitely would like to return in the near future with my family. We stayed at the Lodge and Spa, this time around. But there were a few things I observed that I hope will improve on my next visit. 1. The night stand underneath wear you can store items, was extremely dusty. My mother laid her clothes there and upon picking them up full of dust! 2. The shower hadn't been scrubbed or just barely cleaned. Off in the corners you can see build up. The tiles in the shower hadn't been scrubbed. While showering I was looking up and noticed a long string of hair, 3. Toilet seat was broken and also hadn't been cleaned inside. It had a ring around the inside of the toilet. 4. I know the rooms are carpet, but the bathrooms needed to be swept. There was past guest hair still visible. Besides the minor thing with the room. We love Callaway. I write this review with love and honesty and I hope it will be considered. read more

Callaway Gardens is a glorified Summer Camp, masquerading as some fancy Aspen Resort. Let's just start from the beginning... we booked the Fall package, which offered a 25% discount on the nightly Lodge rate. It really should be 50% based on the fact the majority of Callaway is shut down for the season. No beach activities, no lifeguards, and all the beach dining is closed. On top of that, they charge a $15 a night 'resort fee' to cover things that should be complimentary, like bottles of water for your room and WiFi service. When we arrived at 4pm, our room wasn't even ready... the place was practically deserted, there's no justifiable reason for it. Which leads me to the 'hours of operations' as a whole... most people who visit Callaway, I would imagine are families and 'outdoor' types who get up early and want to 'get moving'. Nothing inside the Gardens opens until 10am... so, if you want to go on a cool morning bike ride, forget it. By the time you rent your bike and get going, it's already getting into the hot hours of the day... Same with the Treetop Adventures. Then, when you're done with your activities and want to go back to your room to clean up. Maid service hasn't started cleaning rooms until 2-4pm (which is probably why our room wasn't ready when we arrived). The food is expensive... This place is more catered to the Corporate Retreat crowds who swipe their Amex cards with no regard to cost, more so than the average family, in my opinion. They charge $18 for a breakfast buffet... I spent over $70 on one dinner which consisted of a hamburger, a BLT and grilled cheese sandwiches for the kids. We ventured out to local restaurants the rest of the time, which defeats the purpose of staying at a Resort. The bike trails are poorly labeled... lots of dead ends and signs missing. The beach is covered in goose crap... the mini-golf course is mosquito ridden... sigh... I hate to complain, but I feel rather ripped off and I don't feel like anyone working the front desk cared if we were enjoying ourselves or not. read more

Nicely done. Hubby and I visited one early December weekend and attended Fantasy in Lights on a trolley. The hotel is quite nice, a resort feel that seems to appeal to everyone. The property was decorated very festive for the holidays, the entire property was beautiful. For the holidays, they had a huge tree in the lobby, then smaller decorated trees at each floor near the elevators. Love that they had hot cider in the lobby along with sugar cookies, and there were carolers in period costume in the afternoon. Nicely done. Our room had a small balcony that overlooked the wooded areas and parking lot, and I will say for a parking lot view, it was probably the nicest parking lot view possible. The grounds are quite nice, and there is a lot to see and do here. A fun looking outdoor pool that also had a grill, and it's not a far walk down to a lake from the inn. Our room was fine, but sad to say we had a very busy December, and I can't recall any specifics after the fact. The only photos I took were off the balcony, oh well. If the room had been bad, that I would have remembered. But since there was no recollection, that tells me it was a typical Hilton/Marriott-esque room with a typical configuration. No complaints, nothing to jump up and down about. We will probably visit the resort again, but possibly bring the whole family and stay in one of the cabins on premise. read more

We love The Lodge and Spa at Calloway Gardens. Our visit has been a Thanksgiving family tradition for many years. We look forward to the new renovations. read more

It's a really nice lodge in a remote location at a reasonable price. They have a decent restaurant - I would rate it on the upper end of hotel restaurants. I was here for a company function. The staff was very accomodating and made certain that all my needs were met. Rooms are a decent size. Very nice beds, comforters, etc. There is a nice jym, pool, a great spa. It's a toss up as to a 3 or 4 star rating, but I went with 4 since the staff has been quite nice to me. Especially for a company function where you want to get away from the city. My only complaint, the AT&T cell phone reception is really bad. read more

My room was nice, clean and spacious. For some reason I couldn't sleep. I got maybe 8 total hours of sleep between the 3 nights I stayed. The room was a little cold but I tend to sleep good when cold. Room darkening curtains kept it dark when TV was off. Really like the separate tub and shower. Food was expensive and nothing to write home about. The parking lot was rural and definitely not the way we do it in the city. read more

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The spa experience was very disappointing. I paid for a deep tissue massage, on the sheet for firmness I chose 10 out of 10, when she asked me before the massage I said I wanted very firm, when she asked at the beginning of the massage I told her to be more firm and I asked again during the massage if she could be more firm. Nothing worked. It was a light skin rub. After asking for the fourth time, I realized I was not going to get what I paid for. They really shouldn't advertise deep tissue if they do not provide that service. Not worth the money! read more