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    The Lumen Center

    4.2 (19 reviews)
    Closed 9:00 am - 7:00 pm

    By appointment only

    Updated 3 months ago

    Services - The Lumen Center

    Hair loss consultation

    Nonsurgical hair loss treatment

    Scalp micropigmentation

    1 More Service

    Surgical hair loss treatment

    The Lumen Center Photos

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    Recommended Reviews - The Lumen Center

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    2 years ago

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    5 years ago

    I come here for Botox, they're quick, welcoming and efficient. Also the front desk staff is so sweet and friendly!

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    15 years ago

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    Ask the Community - The Lumen Center

    Review Highlights - The Lumen Center

    Dr Kwak and staff were welcoming and explained every step of the pre and post procedure in detail.

    Mentioned in 6 reviews

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    John J.W. Lee, MD, FACS

    John J.W. Lee, MD, FACS

    4.3
    (38 reviews)
    0.4 mi

    I reached out to this office to schedule a consultation. I was asked to send pictures and to…read morespecify what I was seeking. I did so and mentioned what a previous oculoplastic surgeon recommended after surgery with him. I then received a very rude email stating that my eyes were shaped "extremely different" (duh, I know that, that's why I'm seeking help), and that the surgery wouldn't be helpful. No suggestions for an in person consultation. If I look so "extremely" uneven, wouldn't you at least want to try to help me? Photos are limited for evaluation. Also, I just mentioned what one doctor suggested years ago. Obviously I don't believe that what was mentioned then is still what I need. I just finished medical school and honestly, I'm still so peeved and hurt by this unprofessional encounter I felt the need to write. Having a congenital eye disorder results in a lot of insecurities, and having a sensitive bedside manner is really important when helping potential patients. I felt awful about myself after this encounter and stopped seeking help for some time...I just hope whoever wrote that email has learned to be more sensitive towards vulnerable patients. PS I lived 10 min from the office at the time I asked about a consultation.

    Doctor was not pushy and has a lot of experience. Gave me some options. Girls in the office are…read morevery friendly. Pricing a little high. Girls who provide skin care are excellent. Especially Nicole.

    Photos
    John J.W. Lee, MD, FACS
    John J.W. Lee, MD, FACS
    John J.W. Lee, MD, FACS

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    John Lee, MD-Lux Skin & Lasers

    John Lee, MD-Lux Skin & Lasers

    1.5
    (2 reviews)
    0.4 mi

    Went here in February for under-eye laser treatment, and the experience was uncomfortable from…read morestart to finish. While I was in the waiting room, the front desk associate was openly telling others she's a 40-year-old woman "stuck in a teenage body," which felt unprofessional and off-putting for a adult woman to infantilize herself. When Nicole brought me back, she immediately said I wasn't a candidate for laser and instead needed under-eye filler. I made it clear I wasn't interested, but she continued to push the idea and even brought in a surgery coordinator. The coordinator then criticized my previous filler, saying it caused puffiness, and made a comment about cannula placement that felt unnecessary and confusing. Apparently the cannula needs to touch the lower eyelash. What didn't make sense to me was why I was told I wasn't a candidate for laser, yet was being strongly steered toward filler--especially when they themselves pointed out puffiness.... I drove over 2 hours to go to the "best of the best". Overall, the experience felt pushy and unprofessional. I wouldn't recommend.

    I've been visiting this location for a few years. Service has gone down significantly. I have seen…read morethe doctors. The doctors don't always listen to what you want. Instead they want to meet the minimums for Botox. So watch out. I've started to see dermatologists in the area who I've seen much much better results with and who was recommended by a celebrity. Search around for other providers. You'll be more satisfied.

    Photos
    John Lee, MD-Lux Skin & Lasers
    John Lee, MD-Lux Skin & Lasers
    John Lee, MD-Lux Skin & Lasers

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    StarkMD Plastic Surgery & Aesthetic Center

    StarkMD Plastic Surgery & Aesthetic Center

    3.7
    (3 reviews)
    0.9 mi

    I had a bilateral breast implant removal and a liquid rhinoplasty done by Dr. Stark and I love both…read moreresults! My breast implants were put in by another doctor years prior and I just didn't like them anymore - they were too large for my frame, one bottomed out, and exercising and finding cute clothes became difficult. After extensive research I decided to see Dr. Stark for a consultation. He immediately made me feel better by listening to my concerns, offering various surgical options, and setting realistic expectations. Excellent bedside manner too - on surgery day, he came to see me before going into the OR and then called to check in later that night (my original surgeon did not do that). Recovery was a breeze and I could not be happier with the outcome! The entire process from scheduling to after care was pleasant. His staff is very friendly and caring. Dr. Stark is incredibly talented and offers natural, beautiful results. Highly recommend!

    Dr. Stark repeatedly pressured my wife to allow him to post photos of her breast augmentation on…read moresocial media. She declined and revoked her written consent in writing. He posted them anyway. She only discovered it when she came across it herself. When she complained, they quietly removed it. The experience left her feeling exposed, violated, and betrayed by someone she thought she could trust. A HIPAA complaint will be filed.

    Photos
    Double board-certified Philadelphia plastic surgeon, Dr. Ran Stark with a patient
    Double board-certified Philadelphia plastic surgeon, Dr. Ran Stark with a patient
    StarkMD Plastic Surgery and Aesthetic Center staff
    StarkMD Plastic Surgery and Aesthetic Center staff
    StarkMD Plastic Surgery and Aesthetic Center staff speaking to a patient

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    StarkMD Plastic Surgery and Aesthetic Center staff speaking to a patient
    Bloom Facial Plastic & Aesthetic Surgery

    Bloom Facial Plastic & Aesthetic Surgery

    3.3
    (4 reviews)
    1.2 mi

    I scheduled a consult and paid in advance. I was informed that I had to cancel 48 hours prior or I…read morewould be charged a $150 cancellation fee. Ridiculous, but I figured two days were enough time to reschedule. As life would have it, I had an emergency that day - last minute euthanization of my dog and I was extremely upset. I called to reschedule, but they were going to charge the cancellation fee. I explained the situation, but there was absolutely no compassion or empathy. I get that practices have policies, but they already had my consult fee. I could not afford to lose $150 (actually $300 if I didn't reschedule). I had a neighbor watch my dog. My 45 minute scheduled consult only lasted about 20 minutes tops, so definitely not worth the money, nor was I impressed. I have since scheduled two other consults, neither of which have charged me in advance, and one doesn't charge a consult fee at all. I don't charge a consult fee. This practice was one of the five recommended by a close friend/medical professional. I gave two stars because the office looked nice and closer than where I am going now. It seems this practice values money over empathy and compassion.

    the previous person showed some pretty ridiculously lighted pictures, which influences the facial…read moretones terribly. I've been seeing Sarah for many years and wouldn't dare risk trusting anyone else. she will make you look wonderful and does not have a "selling" technique which I've experienced in other salons. she also teaches other practitioners how to improve their injection practices. just leave some appointment times for me ladies! ps to previous poster, and of course your lips are swollen after injections! Was this your first experience?!

    Photos
    Bumps and blanching pre-HA dissolving injections -- 2 weeks post-op.
    Bumps and blanching pre-HA dissolving injections -- 2 weeks post-op.
    Bad, unusual blanching 2 days out. Left behind permanent discoloration (Tyndall effect) due to superficial placement.
    Bad, unusual blanching 2 days out. Left behind permanent discoloration (Tyndall effect) due to superficial placement.
    Another view of the blanching and uneven contour/Tyndall effect 2 weeks post-op.

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    Another view of the blanching and uneven contour/Tyndall effect 2 weeks post-op.
    Rumer Cosmetic Surgery

    Rumer Cosmetic Surgery

    3.1
    (37 reviews)
    2.5 mi
    $$

    I had Top surgery, and she did absolutely amazing, the care was phenomenal she is the sweetest and…read moremost intelligent surgeon ever. She was checked on me so much, communication was amazing. I recommend her 100%.

    I am writing to express my profound disappointment and anger regarding the results of the Facial…read moreFeminization Surgery (FFS) you performed on me, particularly the rhinoplasty, which left me with a deviated septum. My intention here is not to soften my words but to convey the depth of my dissatisfaction. Your FFS work on me, specifically the rhinoplasty, was nothing short of disastrous. Not only did it fail to achieve the desired aesthetic, but it also resulted in a deviated septum, which has caused significant discomfort and inconvenience. This additional physical issue only compounds the frustration I feel towards your lackluster work. I must candidly admit that I was, at one point, your biggest cheerleader. Despite the warnings and advice from friends and support groups cautioning me against choosing you for FFS, I foolishly chose to disregard their counsel. I based my decision on my previous experiences with your surgeries and held on to the hope that this time would be different. Regrettably, I was mistaken. My faith in your abilities proved to be misplaced, and I deeply regret not heeding the warnings of those who had my best interests at heart. Your work has had a profound negative impact on my life, and I believe it's important to acknowledge the consequences of these decisions. I urge you to reflect on the implications of your surgical practices on patients like myself who place their trust in you. It is crucial to heed the voices of caution and make the necessary improvements in your approach and technique. After living with a botched hairline lowering scar for 2 years I finally found a Dr that is competent and was able to fix Kathy's horrendous mistakes. This new Dr was able to fix and give me the results I was so desperately wanting. Lastly Jenn Palladino the surgical coordinator did a terrible job communicating with me whether it be by phone or email. At times it would take days sometime weeks for her to get back to me-unprofessional and added to the terrible experience. Do not go to this doctor for ANY procedures. You are warned. It's tempting to choose Rumer because she's in network but take my advice. DONT! FIND SOMEONE ELSE. Be patient....They will also reply to this and say they don't recognize me as a patient. Proof of the nasty attitude they have. Disregard the comment they will probably leave saying they don't recognize me as a patient. It's simply a pathetic attempt to deflect this brutally honest review. Below is her botched hairline lowering procedure and the other photo is from a different doctor who knew what they were doing.

    Photos
    Rumer Cosmetic Surgery
    Rumer Cosmetic Surgery
    Dr. Kathy Rumer
 Board Certified Plastic & Reconstructive Surgeon

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    Dr. Kathy Rumer Board Certified Plastic & Reconstructive Surgeon

    The Lumen Center - skincare - Updated July 2026

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