Really fantastic place. It may be cheap, but it's no worse than a massage I had for over $100. I had an upper back spasm (randomly) and because of the pain was googling for places that would do "emergency massages." They got me in the same day, which is unheard of for massage places. The student who worked on me was really great, and I really appreciated not having to talk during the massage (at the first and only other massage I had--at a different place--the masseuse was a bit chatty). I'd say this is a hidden gem. Definitely going back. read more

1 hour for $30. What else can I say? I called Friday evening (6pm) to make an appointment for the following week, but that night (10pm) I received a call back saying they could fit me in the next morning! I actually laughed because I was so shocked how dedicated they were to making sure their customers could be seen. The day of, the student asked what I'd like her to focus on and she made sure I was comfortable. I wasn't bothered by the set up of the beds, and the soft music muffled any/all sounds from my neighbors. It was a full body massage including the head/neck. I will definitely be retuning! read more

As others have mentioned, the massage takes place in a large room with other people. It's not nearly as strange as it sounds, you'll soon forget it's anyone but you and your student-therapist. I was really impressed with the quality of this massage, I've paid a lot more for "professional" massages that were not nearly as nice as this one. The place was clean, and everyone from the receptionist to the students were nice and very professional. I'll definitely go back. read more

Confusingly bad -- appalling -- customer service from Scott Until yesterday, I really liked this place, and hoped to make it an at least monthly routine. I've had some great massages and some disappointing ones there, but that makes sense for students, and the price is right, especially since regular professional massages are out of the budget for me. However, I had a bad experience with a massage yesterday, enough so that a staff member (I believe her name was Mara) noticed and asked what she could do to help, and listened. She was great, she went above and beyond. On my way out, Scott, who runs the desk and I believe is the manager or owner, asked if it was anything he should know about, so I gave him a summary (probably more rambling than I intended, but still short, maybe two sentences). All I expected was an "I'm sorry you feel this way" or something to that effect. Instead, he talked about the fact that they're students, you can't expect them to know how to react to every situation yet, etc. I didn't disagree with much of what he was saying, but I thought that he had wanted the information about why I was disappointed by the student, since he had asked. I told him as much, and he doubled down, elaborating on their lack of experience. Part of what had upset me was the fact that the student seemed very freaked out by the fact that I cried a little on the massage table, and seemed to be trying to get me to stop for his own sake, rather than mine. I had already told Scott this, and so when he went on about them not being experienced I said something along the lines of "I don't expect perfect professionalism, I just hoped for a little basic human kindness." That really upset him, and he told me I was attacking his student's character (I didn't intend to, I just wanted to express my concern about his behavior). He also suggested I get help for whatever issues I had (yes, I had cried in public, but that's not that uncommon in massage clients, and not really an appropriate thing to say in an already tense conversation with a stranger / customer). At this point, I really didn't know what to do, because I really liked The Massage School, and wanted him to give me a reason to come back, a simple apology, for example. I told him that I had hoped to become a regular (I've been there five times) but now I had concerns, not because of the student but because he was reacting so defensively after he had asked for the information. He said that I was the one being defensive. I repeated the concerns that I had, stupidly hoping for some kind of at least perfunctory apology. Scott told me that I wasn't welcome back. I don't know what I did to merit that other than take up more of his time than he wanted and tell him true, mostly politely-worded things he didn't want to hear; until the end of the conversation I was shaky but moderately quiet. I stood to leave but tried to restate why I was disappointed before I went. He interrupted me a few times until I said, "I'll leave as soon as I finish my sentence." At that point I was speaking at regular volume, rather than the semi-hushed tones of the waiting room of the massage studio, and I tried to tell him once more that his behavior was much more concerning than the student's. I admit I wasn't exactly concise, but it was a regular run-on sentence, nothing out of the ordinary for someone tired and frustrated. Scott raised his voice above mine while I was still speaking, got up, and physically escorted me out (not touching me, but walking close to me while angrily pointing). The whole interaction took maybe three to five minutes, which I know is a long time to spend with an upset customer, but the waiting room was empty and I wasn't aggressive, just more like stunned with a quavery voice. I am very sad to lose my favorite massage place, but I would not be returning, even if Scott hadn't told me I wouldn't be allowed. All I wanted was an "I'm sorry you had that experience." read more

This place is a hidden gem! Great massages and you can't beat the price! A little noisy with a business above that is stomping around but if you are okay with that then definitely check it out. read more

I went on a saturday. My appt was at 1 but i was running late ( called them in advance to inform) reached at around 1:20, the massage was only until 2 ( as appt time)which is fine and understandable, the masseuse did not even talk to me , neither asked me about areas to focus or for that matter even my name. i felt rushed and not very welcomed. read more

Unfortunately, I HAD A VERY BAD EXPERIENCE with the Massage School's Office (978-929-9900) this Tue. evening(8/27). I WOULDN'T RECOMMEND THIS PLACE due the the following reasons: 1. Don't reply calls: I have been trying to make an appointment with this school 's office since 8/21(W.). I left 6-7 messages in the past week to have the office call me back, but the office staff simply didn't reply. 2. COLD ATTITUDE: On this Tue. evening, I had my husband to make a special stop to see if the OFFICE IS OPEN on Tue. Kristen (if I spelled her name correctly) didn't express any apology and mumbled away with cold attitude. 3. Staff REPLIED with FOUL LANGUAGES: when I called back on Tue. (8/27) evening asking why the staff didn't reply my calls, Kristen REPLIED with Foul Language with a bad attitude. Again, no apology. My questions to this school are following: - Is she qualified to work in this customer-service-focused position? - Does the school care for their REPUTATION and can the school or any business afford having such an uncivil personnel? read more

First time here; saw Kate and I most say she was like a professional. She listened to the type of pressure I wanted and was very friendly. Although, the place is an open space, I didn't mind it. I definitely will be coming back to see her for another massage. read more

Had to cancel because I was sick and the guy at the front desk almost had a hissy fit and was extremely rude and inconsiderate . I understand it was last minute but being sick isn't planned. Get your customer service together. read more

second time here. 30 bucks for an hour session, I think that's a steal! they give you a robe that's practically like a blanket when you check in, because they use that to cover you on the massage bed. then the massage student takes you to the back of the place where you can change, in individual private stalls. and they put your stuff in a basket and carry it to your station. you are in a huge room with around 30 people getting massages at the same time, so if you are conscious about that, and if you want a more private massage, this is not the place to be. I mean everyone who gets a massage are comfortable with a masseuse touching your body when you're practically naked or is comfortable in their own skin, so getting a massage in a huge room with multiple people shouldn't bother you. but everything is SO dark you can barely tell and be bothered by other people around you. and once you are getting a massage, you are in your own world. hopefully no one next to you is snoring, but even if they do, the place is playing loud but soothing music, you can't really hear the people around you. highly recommend for a good massage session! $30 an hour. so worth it! read more

Don't let me discourage you. I have chronic spinal issues and would prefer and pro. $30 was a good deal and she did a good job especially on my trouble back areas. I did think the open space where they give the massage was weird, but I quickly forgot about it during the massage. read more

I am so happy I chose The Massage School! I loved going to school there, and received 3 job offers within 2 weeks of graduating. If you're thinking about massage school, don't waste your money elsewhere, there's no reason to pay so much, plus you'll learn better techniques there. read more

Initially received the wrong date for an info session (which I later found was corrected in a further email). My mother had suffered a head injury - so I was quite fragile upon realizing I showed up at the wrong date. (I had been driving between nh and ma and had to miss taking her to PT appointment) I asked a teacher how to find the right one. I also asked her several questions about how to access the right info session. I use the bathroom, and leave. I call the office number in my car to try to figure out how to access the right date. (since I have to drive so far each week). Finally show up at right night. The guy running program is *immediately very hostile, (upon hearing my name) tells me he's going to look up all of the emails we had between us, tells me he's pissed because they're a small business and teacher from previous week told him I wouldn't leave? What? Why would this teacher exaggerate the previous week's interaction? I'm reeling from the absurdity of that accusation. I continue trying to tell him what happened and how it seemed like a wild misunderstanding. I ask to use the bathroom (again), because I am *literally shaking from the hostility I was met with and hoping to diffuse some of the energy. He follows me into the other room with his computer. Then he tells me it's a *blame* thing (repeatedly) and I have to verbally admit that I am wrong and that he wants me to get out. I respond with a unthought out response -which furthers his escalation. Sitting in my car - totally in tears, wondering wtf just happened. *I could have *never* expected the previous week's interaction would have been blown SO out of proportion to justify his attitude/handling the situation this way. He didnt even think (in a management position) to try to understand my side of the story (instead of meeting me with such utter *hostility*?) Didnt stop to think his hostility towards me might cause me to have an emotional break down. *totally bonkers*. I currently have over 80 of my friends on my facebook post trying to make sense of it as well. Why didnt he just send me an email that he didnt think it was a right fit- before I showed up? It would have saved a lot of heart ache. I'm pretty certain at This point that he was waiting all week for me to arrive so he could confront me about it. This is the guy running the program? Seriously? I'm no saint, but -is this is how you act *professionally* about a possible miscommunication? read more

The school is in the basement of an old building in the SoWa art district, near the wholesale flower market on Albany Street; a banner outside helps you locate it. Very friendly staff takes appointments and checks you in. When your appointment time is reached, you are given a large sheet and led to a changing booth. When you emerge, you take the bin with your clothes and are led directly to your table. Although there are a dozen or more tables, the room is large and quiet, the lighting is subdued, and you will not notice any of the other customers, nor they you. You get a full hour, perhaps a little more. These are massage students, but in my experience they are every bit as good as professionals, attentive to your issues, and very skilled and diligent at working those knots. Overall, the quality is as good or better than any professional massage I have had elsewhere; everyone seems euphoric when they leave, and the price is right. One thing to note: there does not seem to be a water cooler in sight, so bring your own water bottle to hydrate afterward. read more