What a shame, lost my business in the first 5 seconds…read more Called to see if I could get in for a hair cut today, as my mother just passed and I need to catch a flight to the service. Amanda answered the phone. I asked if anyone had any availability for a haircut today. She said she would look. Then asked if I had ever been there before, I stated that I had not. Got a real quick NO! No offer of when they might have availability. Just simply no. I guess they do not need any new business. Well I can promise I will not ever consider Terrame Salon ever in the future! No customer service at all.

Everyone in town raves about this place so I decided to book a spa day that included a massage,…read morefacial, and pedicure, back in early Nov '21. This was in the hopes of having my new regular spot for services, but let's just say I don't wanna go back here. This is not my first spa experience, so I was a bit put off by the service through the day. I arrived and there's no clear signage on where to go, eventually someone told me to go check in upstairs, and a girl took me around to ask if I wanted a robe, since it was a full day thing I thought that was assumed. Anyway, after changing I was to put my belongings in a locker, but they were all missing keys, the girl was confused and told me to just put my stuff wherever, which was not a way to begin a relaxing day. Also, nobody I saw working up to that moment was wearing a mask, which just added to my anxiety. The massage therapist was first, and she was great (Sydney), and also wore a mask the whole time, she's the reason I gave 2 stars and not 1, I would see her again at a different location. Meanwhile, the person who did my facial could not bother to wear a mask and didn't even give me any feedback during my service. And the lady who did my pedicure didn't even want to talk to me and decided to chat with the next chair over instead. Oh, and after the massage I noticed they had brought keys for the lockers for new clients who came over but didn't say anything to me, so I took it upon myself to move my stuff to a locker with a key at that point. Management seemed nice and sent me home with a box of chocolates and a candle, but the services were not up to par, and the lack of masking was a complete turn off. So I'm still trying to find a spa in the area.

It should be noted that this is now a one-woman show (Audra) in Huntsville. With that said, Audra…read moredid a great job with my hair and overgrown roots! I was pleased with the color, her attention to detail, and how she let me know what she was doing (I'm easygoing, but it's always helpful!). The salon was also neat, clean, and well kept. Of note: Cookie Monster, the 10 lb canine chief of staff was a particular highlight. This is in the back of a house, so follow her instructions. Booking online was easy. Pricing was on the higher side, but I also had a TON done. I didn't feel ripped off at all.

Amazing! Plain and simple. The skill, care, and effort is simply amazing. She took the time to…read morelisten and made an ordinary experience extraordinary. This was my first post-COVID haircut. All the COVID protocols were followed meticulously. If you are in or near the Huntsville area, please do yourself a favor and schedule an appointment.

5/5, 10/10, heck 15/10. This salon is wonderful. I originally called and begged for an appointment…read morefor someone to consult me and fix my hair disaster from another salon, I was .5 sec away from grabbing the hair buzzer, and they were able to get me in for a consult AND hair fix that day. I was placed with Anna White. So sweet, such a joy to have spent a few hours with. She absolutely saved my hair from an over-bleached streaky mess to a beautiful deep brown with tons of dimension. I can't thank the salon enough. I will continue to use their services and would recommend anyone in the area who is looking for a salon to seriously consider Elleven. Everyone from the receptionists to the stylists are wonderful. Thanks again ladies!

I asked for a baby highlight and multi dimensional brown. I got brass yellow, roots that look 4…read moremonths grown out, and a dingy brown. She "fixed" it once and then it turned brass and washed out again within 2 washes. She damaged my hair, knotted it so badly doing the highlights by doing a teasing technique. Don't waste your money here. Go somewhere else. It was Karleigh who did mine and another senior artist Who gas lite me saying it was normal to look this way and was fine.

Mason is the King of hair cut and color at Fringe. He is a hair stylist specializing in cuts and…read morecolor. He has a unique ability to look at a person and determine the best cut and color. If you are looking for a professional who is skilled in his trade, Mason is your man. He is very busy and booked out for months but it is possible to get an appointment. I had to wait several months, but I got in and I am a regular now. I highly recommend Mason. He is worth the wait!

Wow, my previous review was a while ago and it's time for an update! Now, I cannot recall a…read moretime/year that was "pre-Mason," and that's a good thing!! He has been my stylist [I'm told "hairdresser" is a dated term] for more than 14 years. I recommend him any chance I get and one of my sorority sister's goes to Mason and has also brought him several clients! Yay! The only thing, from a client perspective is, it's a little more [but only slightly so] difficult to get an appointment - what I mean is, some occasions I'll have to wait a week longer than normal for my next appointment, likely due to the times of day I prefer. Back to Mason, not only is he an absolute genius at what he does, he is an incredible human being. Mason broke the bar of excellence in ensuring to be timely, ensuring *you* are his sole focus, including your comfort [beverages, food delivery from nearby sushi place, charging your cell phone, booking your next appointment via Vagaro, thoroughly explaining and selecting new products for you, etc.] He helped set a pair of hair shears I recently bought for me to use to trim my elderly Mom's hair myself at her memory care, and he even offered to do it himself on his off day [*who* does that?!?!] Mason is thoughtful, thorough, accessible, responsive, attentive, confident, skilled, calm, funny as all get out, a great conversationalist, helpful, and kind. I trust him explicitly with my hair, which really suffered during C-19 due to me having to use boxed hair color at home for so long - UGH!! When he asks, "What are we going to do with your hair today?" I always happily say, "Whatever you want to do, Mason, you're the pro!" And I am absolutely never ever disappointed. On to the salon, Fringe: Fringe is absolutely spotless with extremely hard-working, friendly, fun-loving yet professional people who constantly and seamlessly sweep, remove trash, wash towels, handle clients all while beautifying clients. Since my write-up of 2015, the owner was able to secure the adjacent space [Yay to the added space], and the clothing [t-shirts; dresses; jeans and sweaters] items are no longer for sale; however, they still offer accessories, candles, hair products, drinkware, jewelry, eyewear and additional retail products. I miss browsing the clothing while processing but that made space for additional stylists, a wonderful bonus for Fringe [and clients]. Fringe, primarily because of Mason, truly is my "happy place," and oftentimes my sorority sister/s come "along for the ride" to my appointments, because everyone loves time with Mason, and following an appointment we can enjoy a meal at Campus 805 or nearby Stovehouse. Thank you, Mason!

Do not recommend this salon. Appointment rushed, hair not cut even, stylist dismissive and was not…read morevalued as a customer.

Sierra did an amazing job on my cut and style. Highly recommend! I'm going back to her for a color…read morein 2 weeks and really looking forward to it!

Trini was amazing in the service she provided. I have been made aware she does wonders with…read morehelping hair grow. I made her aware of past issues and advised her of what I wanted to accomplish she did provide tips and tricks to help as well as at-home care. If you're not sure of what products to use let her know and she will recommend them. She was running a little behind for my 10 am appointment but I will say once she gets to you she's quick.

I have been going to Arabella's for 6 years now and each visit has always been welcoming and I…read morealways leave snatched. I highly recommend Arabella's for all of your haircare needs, especially locs and natural hair styles.

If I could give this place more stars I would! The owner is so professional and is always on spot…read morewith cut and color. The atmosphere of this new shop is very inviting. I don't know about you but the space is very important when it comes to your overall experience. She is very thorough when she does your first consultation and asks questions about how you do/ treat your hair. She always keeps the health of your hair top priority. That means she will be honest if she thinks a color may take a few visits to get to. Jessica has been my hair dealer for about 10 years now, never once have I left unhappy. No matter what color or process we do my hair has always been soft and healthy. She also gives great advice on how to keep my waves and curls looking good. Also a plus to this salon location is there are places to eat and grab a drink after you get your hair fix too.

Great vibe and excellent service. I have been going to Jessica for years and have never been…read moredisappointed.

I searched for a years to find somebody to do my hair exactly how I wanted it and finally found…read moreChelsea. I have a very unique color of red and she not only did it just how I had always imagined but she taught me how to care for it properly. Now my hair looks amazing for even longer between cut and colors and I get to enjoy it even more. I gladly followed her to her new salon. Not only do I recommendable my friends to her but she is the only person I will let touch my hair.

From the owner: Hairstylist in Huntsville with 8 years of experience.read more