Killian was amazing a until power tripping Brooke started talking down to him and the other techs…read more She tried to over charge for an oil change and continued to yell across the bay at the other employees. SHE is bar far the worst customer service employee I have ever acknowledged in my life to this day. If you see her run and go back when she isn't there.

Killian, James, and Cody provided me great customer care and service. I am both a military vet and…read morework with Intermountain LifeFlight, they were all very knowledgeable and helped get my Jeep set for a trip to Moab. Would highly recommend going here if you want your vehicle taken care of.

They were super kind and helpful! Although they couldn't fix my car (it's a newer vehicle and it…read morewas an issue that had to be handled by a dealer), they didn't charge me for the diagnosis and were very kind in explaining the issue!

This is one of the first negative reviews I've ever written for a business, and I'm doing so after…read moremuch careful consideration because although I feel truly wronged, I dont want to make trouble for anyone. That said, having just made the first of many credit card payments for work I never would have had done given the full scope of what my vehicle needed, I feel compelled to prevent this from happening to anyone else. While the actual work done here seems fairly competent, the diagnostic process seems about as accurate as playing darts blindfolded. I brought my car in because it was creaking misfiring, and the check engine light was on. I told them that I believed my engine mounts were worn out and that I also needed a diagnoses for the misfiring. They told me that the cause for the misfiring was likely that my spark plugs and ignition coils were worn out, because that usually happens around 100k miles and my vehicle was past that. I agreed to have them replaced along with new engine mounts, to the tune of $2,600. I was told that after this my vehicle would be like a totally different car. The very next day, my car misfired again and the check engine light came back on. When I brought it back, they informed me that they don't have any way of knowing this fo sure, but I probably actually had a blown head gasket. I brought my car to a different mechanic shop who did a full and complete diagnostic from bumper to bumper and took photos of everything wrong with the car- from a blown head gasket to a leaking transmission to almost completely worn wheel bushings and a host of other problems totaling over $8,200 in addition to the $2,600 I had already paid at Red Rock Auto. Had I known this in the first place, I never would have paid $2,600 on a doomed old van that needed almost $11,000 in work done. I had to buy a new van and that $2,600 would have really helped with the down payment. I'm tempted to say that I feel duped, but I don't think there was any malice or fraud going on- just general laziness or incompetence in the diagnostic process that very negatively affected me.

I requested an oil change and to top off my tires. The service was very quick and the staff were…read morevery friendly. They changed the oil, checked my wiper blades, checked the filters, and put air in my tires. The only thing I wish I knew was they did not have as many options for oil for my vehicle. Overall, great service, great value, and quick turn around. I would definitely go again.

Last week I brought my 2009 Buick Enclave to Take 5 for a simple fluid top-off. While I was there,…read moreI was explicitly told by their staff that they accidentally put windshield wiper fluid into my radiator. Immediately after leaving, my vehicle began having serious issues. It would not shift into higher gears, the RPMs were extremely high, and the car began shuddering as if it was about to break down. I parked the vehicle to avoid further damage. A few days later, when my husband started the car, it began blowing white smoke, and the same shifting and shuddering issues occurred again -- symptoms that clearly indicate a major mechanical problem that did not exist prior to this visit. When we called Take 5, the manager said he would review the video footage and call us back. He later claimed that they had only added a quart of oil and did nothing else. When I called back, the employee who originally helped me repeated the same statement and denied remembering the incident -- despite the fact that their staff were the ones who originally told me about the windshield washer fluid mistake. When my husband went in person to review the footage, Take 5 admitted they had watched the wrong video and then finally acknowledged that windshield wiper fluid was, in fact, put into the radiator. Despite this admission, they refused to take any responsibility whatsoever -- no repair assistance, no remediation, nothing. We were not asking for anything unreasonable -- only help getting the vehicle back into running condition after their acknowledged mistake. Instead, we were met with denial, misinformation, and ultimately a complete refusal to help. This experience has left us with a vehicle that is potentially severely damaged due to negligence, and a company that chose to avoid accountability rather than do the right thing. I would strongly caution anyone considering Take 5 to think twice before trusting them with their vehicle.

DO NOT COME HERE. I was quoted ~$400 to get my brakes and rotors changed because I brought my own…read moreparts. Then the service tech was 45 minutes late. Once the job was done, I was charged $600. I asked the front desk lady (who was the one who quoted me at $400) about it, and she gave some excuse that didn't make any sense. I tried pushing her on it, and she wouldn't budge. This location upcharges women and has predatory/dishonest business practices. I've also had issues with the cabin filter they replaced. Wouldn't recommend this location.

What garbage service. Sat in front of their store while employees sat inside the bays, an employee…read morewalked out looked at me and walked right back inside, never acknowledging that I was there for 20 minutes before I decided to go down the street to Jiffy Lube where they got me right in.

I went to Take 5 for my yearly emissions testing. They were fast, friendly and efficient. I…read morepulled into the parking lot and was geeted with a cold bottle of water and some gummies. I was told that I could stay in my car during the testing and to pull around to Bay3. There was a car ahead of me and all the other bays were full, so I had to wait about 15-20 minutes for my service. The technician apoligized for the wait and offered me another bottle of water. He did the emissions test quickly, checked my air filter, topped off the fluids and checked the pressure in the tires. All very efficently and always informing me as to what he was doing and the results. He gave me my emissions report, and asked me if I wanted another bottle of water. I also paid for my yearly registration, they printed out my registration and they applied the stickers to my car. A one stop shop. At the end, the manager came by to check if everything was ok. Then they washed the windshield. I only wish they had this service in California! I'll definitely be back next year.

Jay came to me to my workplace and did my oil change in less than 45 minutes in the parking lot all…read morehe needed was my keys he made it very convenient for me! He also did a quick inspection! Was very efficient! Well worth the service!

From the owner: Welcome to Jay's Mobile Oil Services! I’ve been a technician for over 4 years! I will come to you…read moreanywhere in the Salt Lake County! My labor is only $45 on most vehicles if you provide oil and filter! If you would like me to provide the oil and filter for your vehicle it will be that cost plus the $45 labor! Call or text me!

First I'd like to say best customer service via phone, I've had rude and unpleasant people answer…read moreand hang up on me because I was asking pricing on my vehicle. Dave was great over the phone and was patient! Looks like I found my new tech!

My wife went in to get her rear break pads replaced and they claimed her rotors were pitted and…read moredamaged. They quoted $1800 for this service which is steep compared to a local shop which said $900. I took a look at the rotors myself and they were in perfectly fine shape. No damage or issues on the surface. I replaced the brakes for 36$ myself. Your upsell and scare tactics are absolutely insane and you should be ashamed of these type of business tactics. I'll NEVER use your shop.